EE outages and service status in Cookstown, Northern Ireland

Problems in the last 24 hours in Cookstown, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lloydrimmer07 (@lloyd_rimmer) reported 1 minute ago

  @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

• 
  Jessica Brown (@Jessbrown2590) reported 4 minutes ago

  @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 5 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Lin (@LinzieM79) reported 6 minutes ago

  @EE I’m trying to get through to your “thinking of leaving” because I’m having trouble with internet in every other room except the room the hub is in but I keep getting disconnected

• 
  D (@Davidaag1991) reported 9 minutes ago

  @EE any known issues with your BB in ML11? Nothing is working, lights on hub are suggesting everything is working and can’t run a test on the app.

• 
  J o d i e 🫧 (@Jodiee_ox) reported 10 minutes ago

  @EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.

• 
  simon withers (@KalEl_WBS) reported 13 minutes ago

  Why is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.

• 
  BROTHERLYY (@Oj_jman) reported 14 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  ANIA GABB (@aniagabb) reported 17 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Tanya Ho (@tho78450) reported 19 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers