EE outages and service status in Cookstown, Northern Ireland

Problems in the last 24 hours in Cookstown, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  reena (@desikuri09) reported 6 minutes ago

  @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

• 
  sunil bedi (@colnbrook1) reported 6 minutes ago

  @EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 7 minutes ago

  @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

• 
  sunil bedi (@colnbrook1) reported 10 minutes ago

  @EE Poor customer service - not willing to compensate- being shoved around and a really “Not my problem” attitude

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 10 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  John (@Johnboy270783) reported 11 minutes ago

  Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

• 
  James Bardner 🇺🇦 (@jamesbardner) reported 13 minutes ago

  @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

• 
  Forgottengirl078 (@forgottengirl78) reported 15 minutes ago

  @EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.

• 
  Guy axon (@Guy19013990) reported 16 minutes ago

  @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

• 
  n (@nigsnooker) reported 18 minutes ago

  @EE @ALivMusico This is a daily thing on X that we see everyday surely EE you have got to look at how your supply your customers with poor signals