EE outages and service status in Cookstown, Northern Ireland

Problems in the last 24 hours in Cookstown, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shaun bull (@shaunwbull) reported 46 seconds ago

  @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

• 
  Julie Kubiak (@JulieKubiak) reported 2 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Katy Parkes (@KatyParkes) reported 2 minutes ago

  Does @EE tv have an issue, channels not working and getting signal!?

• 
  Rebecca (@lesetoilesx) reported 3 minutes ago

  @EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol

• 
  Sarah (@Sarahbops) reported 9 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please

• 
  ChrisM (@chrismaddison74) reported 14 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  alan (@alan_muso) reported 15 minutes ago

  @EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it

• 
  Sharon (@hydref) reported 21 minutes ago

  @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.

• 
  The Driver 🏴‍☠️ (@i_drive_the_bus) reported 21 minutes ago

  And now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband

• 
  Alex Davies (@GNEAlex22) reported 23 minutes ago

  @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore