EE outages and service status in Cockburnspath, Scotland

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cockburnspath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@vpharm) reported 5 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help

• 
  Adam (@adam_am05) reported 7 minutes ago

  @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

• 
  Alan (@NorthernPeasant) reported 7 minutes ago

  Nice @EE paying for an iPad for 7 months longer than the contract as it never showed an upgrade option, strange how my phone plans do.

• 
  Catherine Pengilly (@pinguigloo) reported 7 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  Keith Hepburn (@targettuition) reported 9 minutes ago

  @lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.

• 
  Xankoshu (@Xankoshu) reported 9 minutes ago

  @EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?

• 
  Mike Penny (@mikeanything) reported 10 minutes ago

  @EE credit where’s it’s due, EE staff, both call centre and online help, sorted me out a treat with my holiday coming up, actually got told that as a loyal customer they’re happy to look after me! #refreshingtohear

• 
  Sajjad El Patron (@SajjadElPatron) reported 12 minutes ago

  @EE We order a TV and it’s damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 13 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 21 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service