EE outages and service status in Bridgend, Scotland

Problems in the last 24 hours in Bridgend, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bridgend, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Bridgend, Scotland

Latest outage, problems and issue reports in Bridgend and nearby locations:

• 
  Islay Man (@islay_living) reported 4 minutes ago from Laphroaig, Scotland

  @EE my signal has been down now for nearly 24 hours.. What's the problem? #fixtheproblem

• 
  Islay Man (@islay_living) reported 28 minutes ago from Laphroaig, Scotland

  @EE can I get an update please?? Not very good customer service. Area is Islay, Scotland

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 4 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Debbie Kirby (@DebbieK88257137) reported 4 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  Le Coq (@LeCoq_79) reported 6 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  RaSHiDa (@ItsOnlyRash) reported 11 minutes ago

  @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

• 
  Neil Davis (@neiltheshaker) reported 13 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Simon (@Lava087) reported 14 minutes ago

  @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

• 
  Jon Pitts (@briavelsjon) reported 17 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Maria Zelenova (@maria__zelenova) reported 22 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Micky Jones (@MickyJones_) reported 22 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  Haseeb Arslan (@HaseebarslanUK) reported 23 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡