EE outages and service status in Bridgend, Scotland

Problems in the last 24 hours in Bridgend, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bridgend, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Bridgend, Scotland

Latest outage, problems and issue reports in Bridgend and nearby locations:

• 
  Islay Man (@islay_living) reported 7 minutes ago from Laphroaig, Scotland

  @EE can I get an update please?? Not very good customer service. Area is Islay, Scotland

• 
  Islay Man (@islay_living) reported 37 minutes ago from Laphroaig, Scotland

  @EE my signal has been down now for nearly 24 hours.. What's the problem? #fixtheproblem

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathon (@J_onathon) reported 1 minute ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 2 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  Lu 🎙⚒️ (@recklesslntent) reported 2 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Chris Dee (@chrisdee2016) reported 3 minutes ago

  @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

• 
  Norman robb (@Norman_robb74) reported 4 minutes ago

  @SerpicoFranco @Mhairiang26 @EE You should never went with ee useless

• 
  Mag (@MiVidaBonita) reported 6 minutes ago

  @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

• 
  ChrisM (@chrismaddison74) reported 10 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  Jon Pitts (@briavelsjon) reported 11 minutes ago

  @Baron_Flumpy @EE WiFi-calling easily solves that problem

• 
  Dave (@upstairlab) reported 14 minutes ago

  @EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?

• 
  Julian (@JuFitJuJu) reported 17 minutes ago

  @EE why is it so difficult to get a simple question answered? Can I get full fibre in my area? Yes or no? Now I’ve your colleague asking me if I need my internet checking or me to look at things in the house…..No I just need to know if I can get this service and then we talk