EE outages and service status in Bridgend, Scotland

Problems in the last 24 hours in Bridgend, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bridgend, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Bridgend, Scotland

Latest outage, problems and issue reports in Bridgend and nearby locations:

• 
  Islay Man (@islay_living) reported 38 minutes ago from Laphroaig, Scotland

  @EE can I get an update please?? Not very good customer service. Area is Islay, Scotland

• 
  Islay Man (@islay_living) reported 45 minutes ago from Laphroaig, Scotland

  @EE my signal has been down now for nearly 24 hours.. What's the problem? #fixtheproblem

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Forgottengirl078 (@forgottengirl78) reported 6 minutes ago

  @EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.

• 
  𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported 10 minutes ago

  @Hepworthclare @EE "How Can I Get Some Service".. Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customers?

• 
  Charlie Halstead (@CharlieMansfi17) reported 11 minutes ago

  @coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.

• 
  simon withers (@KalEl_WBS) reported 12 minutes ago

  @EE It wasn’t just my phone, another phone had absolutely no service.

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 16 minutes ago

  @EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!

• 
  Stuart1959 (@StuartT34021273) reported 18 minutes ago

  @EE hi I would like to cancel my tv & broadband package & before you say i can't because I have a contract then I will take this further as I'm sure it's illegal to charge for something you can't provide I will phone tomorrow when your so called telephone service 150 opens 🤬

• 
  NeilM (@NM_Rdg) reported 20 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 20 minutes ago

  @EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.

• 
  None Superior (@nonesuperior) reported 22 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Alison Denham (@paddymaid) reported 24 minutes ago

  @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩