EE outages and service status in Biggar, Scotland

Problems in the last 24 hours in Biggar, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Biggar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Biggar, Scotland

Latest outage, problems and issue reports in Biggar and nearby locations:

• 
  andy (@andrew_moor) reported 6 minutes ago from Thankerton, Scotland

  @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

• 
  andy (@andrew_moor) reported 24 minutes ago from Thankerton, Scotland

  @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

• 
  andy (@andrew_moor) reported 25 minutes ago from Thankerton, Scotland

  @EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !

• 
  andy (@andrew_moor) reported 31 minutes ago from Thankerton, Scotland

  @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

• 
  andy (@andrew_moor) reported 31 minutes ago from Thankerton, Scotland

  @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

• 
  andy (@andrew_moor) reported 48 minutes ago from Thankerton, Scotland

  @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

• 
  andy (@andrew_moor) reported 55 minutes ago from Thankerton, Scotland

  @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

• 
  andy (@andrew_moor) reported 59 minutes ago from Thankerton, Scotland

  @EE Send phone signal, ours is missing again !

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James G (@jgoodliffe_) reported 7 minutes ago

  @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?

• 
  Johnny Mac (@JohnMac19059272) reported 8 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  Gareth Owen (@gjo2405) reported 10 minutes ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 11 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

• 
  Lisa Whittaker (@MrsWhitt7) reported 13 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 13 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  Pete Searle (@PeterSe38295412) reported 14 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Pete Searle (@PeterSe38295412) reported 15 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Richard Clifford-Ward (@riccliff) reported 16 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting

• 
  JC (@jaykona3670) reported 17 minutes ago

  @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.