EE outages and service status in Douglas, Douglas

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Douglas

Latest outage, problems and issue reports in Douglas and nearby locations:

• 
  Christopher Gregory (@LordCaysonsDad) reported 48 minutes ago from Port Saint Mary, Port St Mary

  @EE received new PAYG sim , topped up etc but not able to make calls or use data , any help would be appreciated 👍

• 
  Victoria. 🐝 (@baabaa89) reported 57 minutes ago from Douglas, Douglas

  @EE help!! I can’t get any signal on the Isle of Man. 😩😩😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victoria Chamberlain (@LtlVlgCakery) reported 3 minutes ago

  @EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.

• 
  gal (@gaalloway) reported 9 minutes ago

  @EE HELP

• 
  Scott Trafford (@Traff) reported 9 minutes ago

  @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

• 
  Barry Dance (@dance_barry) reported 11 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Ant Wilson (@AntWilson15) reported 11 minutes ago

  @EE There multiple people i know having this issue !!

• 
  Richard Stokes (@RSSWFC) reported 12 minutes ago

  @EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!

• 
  Dave Pettey (@DavePettey) reported 12 minutes ago

  Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

• 
  Jayshree Pillaye (@shessite) reported 12 minutes ago

  @BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies

• 
  DigiFazz (@DigiFazz) reported 16 minutes ago

  @EE @paulmatt86 Our networks in the UK are a scam. I left EE to go to o2 and I have the same problems with either network. Both offer “5g” but speeds are worse than 3G!!

• 
  Martyn Lucas (@Martyn_Lucas) reported 17 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!