EE outages and service status in Douglas, Douglas

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Douglas, Douglas

Latest outage, problems and issue reports in Douglas and nearby locations:

• 
  Christopher Gregory (@LordCaysonsDad) reported 1 minute ago from Port Saint Mary, Port St Mary

  @EE received new PAYG sim , topped up etc but not able to make calls or use data , any help would be appreciated 👍

• 
  Victoria. 🐝 (@baabaa89) reported 53 minutes ago from Douglas, Douglas

  @EE help!! I can’t get any signal on the Isle of Man. 😩😩😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Sullivan (@MissSullivan06) reported 7 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Of Mice and Men (@Topstop1) reported 9 minutes ago

  @EE @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? WHAT SERVICE AM I PAYING FOR EXACTLY? 🤬

• 
  None Superior (@nonesuperior) reported 10 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Rach 🇪🇺 (@MsVespertilio) reported 10 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Paul 🖖 (@RonkaGuy) reported 12 minutes ago

  @EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?

• 
  Liam (@kestrel89B) reported 13 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Chris Dee (@chrisdee2016) reported 17 minutes ago

  @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

• 
  PPG (@PPGMacro) reported 18 minutes ago

  @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

• 
  Paul McCaffrey (@PaulMac9) reported 18 minutes ago

  @EE What's the craic with your signal in Hexham tonight?

• 
  ChrisM (@chrismaddison74) reported 25 minutes ago

  @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises