EE outages and service status in Douglas, Douglas

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Douglas, Douglas

Latest outage, problems and issue reports in Douglas and nearby locations:

• 
  Victoria. 🐝 (@baabaa89) reported 21 minutes ago from Douglas, Douglas

  @EE help!! I can’t get any signal on the Isle of Man. 😩😩😩

• 
  Christopher Gregory (@LordCaysonsDad) reported 31 minutes ago from Port Saint Mary, Port St Mary

  @EE received new PAYG sim , topped up etc but not able to make calls or use data , any help would be appreciated 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  huw (@jonsie) reported 5 minutes ago

  @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know

• 
  Tobes (@theGrimey) reported 6 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  C (@arcpantmcgee) reported 9 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  Sparky (@sparkyuk11) reported 10 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  HockeySemp (@HockeySemp) reported 12 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  sunshine2015 (@iconicdriver) reported 15 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more

• 
  Brian Slater (@BrianSlater1976) reported 16 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  Rachel (@RachieP18) reported 16 minutes ago

  @EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 21 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Jonathan (@Jonfun7Mufc) reported 25 minutes ago

  @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????