EE outages and service status in Douglas, Douglas

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Douglas, Douglas

Latest outage, problems and issue reports in Douglas and nearby locations:

• 
  Christopher Gregory (@LordCaysonsDad) reported 32 minutes ago from Port Saint Mary, Port St Mary

  @EE received new PAYG sim , topped up etc but not able to make calls or use data , any help would be appreciated 👍

• 
  Victoria. 🐝 (@baabaa89) reported 46 minutes ago from Douglas, Douglas

  @EE help!! I can’t get any signal on the Isle of Man. 😩😩😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 1 minute ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Steveo (@SteveA39845825) reported 4 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Marc Davis (@marcd5123) reported 6 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  André (@voidmode) reported 6 minutes ago

  @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

• 
  Teds (@Tedtalks13) reported 6 minutes ago

  @EE i think in going to cancel. amytime anywhere.

• 
  J (@Daylightfire) reported 10 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Lynda Hull (@lyndannh) reported 10 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Alex Smerdon (@alex_smerdon) reported 11 minutes ago

  @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

• 
  Ian Clark (@thebiggis) reported 18 minutes ago

  @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?