EE outages and service status in Douglas, Douglas

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Douglas

Latest outage, problems and issue reports in Douglas and nearby locations:

• 
  Victoria. 🐝 (@baabaa89) reported 2 minutes ago from Douglas, Douglas

  @EE help!! I can’t get any signal on the Isle of Man. 😩😩😩

• 
  Christopher Gregory (@LordCaysonsDad) reported 41 minutes ago from Port Saint Mary, Port St Mary

  @EE received new PAYG sim , topped up etc but not able to make calls or use data , any help would be appreciated 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 4 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.

• 
  Audrey Gordon (@f1gpgirl) reported 4 minutes ago

  Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

• 
  Gazza Noble (@Gazza_Noble) reported 4 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

• 
  Haider (@h_alhamoud) reported 5 minutes ago

  @EE even here no one trying to help direct! @ee

• 
  Julie Kubiak (@JulieKubiak) reported 5 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Mike Penny (@mikeanything) reported 7 minutes ago

  @EE credit where’s it’s due, EE staff, both call centre and online help, sorted me out a treat with my holiday coming up, actually got told that as a loyal customer they’re happy to look after me! #refreshingtohear

• 
  鬼萃香 OniSuika (@OniSuika) reported 13 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Mark Randall (@MarkyTalk) reported 14 minutes ago

  Very disappointed with @EE. It seems like being a loyal customer since the Orange days counts for nothing.

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @EE I’ve reported issues before and was told it works fine

• 
  Tabs (@tabadash) reported 24 minutes ago

  @EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?