Freeview

Freeview Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC1N, SW19, SE18, NW6, NW10, SE10, SE13 and SE14.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in London, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in London, England 12/22/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (91%)

    TV (91%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Internet (1%)

    Internet (1%)

  4. E-mail (1%)

    E-mail (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near London, England

The most recent Freeview outage reports came from the following cities: Croydon, London, Hammersmith, Waltham Forest, Southwark, Bushey, Wandsworth, City of London, Harringay, City of Westminster, Kensington, Barking, Islington, Barnet and Chingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon TV
United KingdomHammersmith TV
United KingdomWaltham Forest TV
United KingdomLondon TV
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Tommy_M_E_J Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • LILBUBBLE1 Bu88ble (@LILBUBBLE1) reported from Walthamstow, England

    @FreeviewAdvice I’ve been experiencing a lot of poor quality imaging/interruptions of my freeview in my area, Chingford, London. Also I’ve been able to DM you and I’m not sure why the system is not enabling it. It doesn’t bring up your company when I try

  • nessymon Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • vjlorenzato Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • Beige29 Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • Marmalord Marmalord (the) (@Marmalord) reported from Epsom and Ewell District, England

    @itvhub Humax FVP-4000T 1TB Freeview Set Top Box Recorder, and having to sign in more or less every time is making us all dislike Martin Freeman

  • themib Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • fishinthedark1 fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • niklasRen Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • JensFallesen Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • EranE1980 Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • PlexNetflix Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • omotforest david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • crazycol Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • PhilMcBoobs Philip McHale (@PhilMcBoobs) reported from Barnet, England

    @jonnyt78 Not at all. Was supposed to be awful except from some certain sections of the media. Some of the games were of freeview over here as well, I didn’t have a clue

  • RegenerateAndy Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • 2461Steve Steve (🎗) (@2461Steve) reported

    @LMenhenott @Rob_E_Dresser I’m. Not sure I can cancel mine, even with Wi-Fi get Freeview and can’t turn that off

  • 2461Steve Steve (🎗) (@2461Steve) reported

    @LMenhenott @Rob_E_Dresser I’m. Not sure I can cancel mine, even with Wi-Fi get Freeview and can’t turn that off

  • 2461Steve Steve (🎗) (@2461Steve) reported

    @LMenhenott @Rob_E_Dresser I’m. Not sure I can cancel mine, even with Wi-Fi get Freeview and can’t turn that off

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • 2461Steve Steve (🎗) (@2461Steve) reported

    @LMenhenott @Rob_E_Dresser I’m. Not sure I can cancel mine, even with Wi-Fi get Freeview and can’t turn that off

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • sabrina777z SabrinaEvans01 (@sabrina777z) reported

    @AnnekaRice @BBCBreaking But why must I pay for a service I do not use. now we got freeview and Prime and Netflix the license fee should only be for those that watch BBC. I don't hate it just nothing on there of any interest .

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.