Freeview

Freeview Outage Map

The map below depicts the most recent cities in the United Kingdom where Freeview users have reported problems and outages. If you are experiencing problems with Freeview, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Freeview users affected:

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 46
Ventnor, England 24
Herne Bay, England 17
Worthing, England 17
Manchester, England 16
Folkestone, England 16
Clacton-on-Sea, England 14
Peterborough, England 13
Glasgow, Scotland 12
Tower Hamlets, England 12
Exeter, England 11
Birmingham, England 11
Hamilton, Scotland 11
Nottingham, England 10
Guildford, England 10
Hastings, England 9
Southampton, England 9
Kingston upon Hull, England 9
Keswick, England 8
Luton, England 8
Newcastle upon Tyne, England 8
Perth, Scotland 8
Wimborne Minster, England 7
Hackney, England 7
Edinburgh, Scotland 7
Reading, England 7
Leeds, England 7
Gillingham, England 7
Croydon, England 6
Swindon, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • libertyIAB Liberty (@libertyIAB) reported

    I've actually looked at the TV schedule bc it's Easter, I thought they may have done something a little special... Have they ****! I'm so pleased I'm not reliant on freeview 😳 It's streaming & reading, for me forever now I guess...

  • HughSykes Hugh Sykes (@HughSykes) reported

    @producerjoe On my Freeview list it's with the other HD channels right down before the radio stations. And you can get to it quicker if you scroll up from BBC 1 and past the radio channels..

  • brianmoore666 Brian Moore (@brianmoore666) reported

    @sunrayswench 601 freeview or sign in to iplayer

  • HarryMcCarthy Dr Harry R. McCarthy (@HarryMcCarthy) reported

    @starcrossed2018 @emeramchugh It’s channel 11 on Freeview, but not sure I can help you with the plumbing...

  • SomhairleMM Somhairle Buidhe (@SomhairleMM) reported

    @oshaymoishe1 @alwaysresister 2 1/2, now you remind me - still have an old analogue portable with Freeview set-top box in case of emergency! Also 3 laptops, though that's not half as swanky as it might sound ;-) 1 work, 1 old & this one an embarrassingly bad waste of money... :-/

  • LincolnRamirez Rob Atkinson (@LincolnRamirez) reported

    @LoosestThe @Womens6Nations @BBCplayerr 601 on freeview, if red button doesn't work

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @petew2804 Hi Peter, Whether you've got a Smart Box with Freeview or a Smart Box with 4K and Voice Search, you'll find the reset button on the bottom of your Box. For a factory reset, hold the button down for about 6 seconds.

  • stinky_mitten Nightshift (@stinky_mitten) reported

    @LongCjlsackley1 I have Sky broadband & have very few problems. I got rid of Sky TV & now have Freeview. I also have Netflix & Amazon Prime but not all Progs even old stuff is free on Amazon.

  • agarethgates Not The Singer (@agarethgates) reported

    UK baseball fans let's face it @btsport clearly paid for a number of years' rights and are just seeing it out. They'll lose it like they did the NBA because they've blown all their money on Champions League and now the stupid WWE. Time to get a freeview box and MLBTV #OpeningDay

  • Pauljohnsoneggs Paul Johnson (@Pauljohnsoneggs) reported

    @NOWHelpTeam Thanks for the info but resetting the box does not help. The new update and software installed is too much for these black boxes. Are you not releasing a better box to support such an update ? The 4k box doesnt have freeview, not sure why it's even a box..... thank you!

  • weedgies Framob (@weedgies) reported

    @PaulbernalUK Ask who funds it,my last check was 11 EU nations,US & Canada as well as UK if stupid enough to buy subscription that is free bc they have a license, so on Freeview,

  • Mark56623345 mark Hughes (@Mark56623345) reported

    @LeafNWS @a516digital I know what leaf network is getting at, like what I found out about getting ip. Yes you can get freeview play etc, but it's not free after paying an ISP.! It's like getting channel box, it's free, once you pay your ISP.

  • Manufac51891710 Manufacturing Consent💙 (@Manufac51891710) reported

    @RT_com @MarkSleboda1 I was never able to get RT on Virgin Media in the UK (my Bb supplier). They wouldn't run it, so I refused to get a tv package. I opted for freeview instead. RT is the ONLY tv channel I watch.

  • MarkAPD43 Mark (@MarkAPD43) reported

    @SamuelJJack2 Food Network is the only decent channel on Freeview, what happened to Diners, Drive-ins and Dives?

  • AmyTeamLH Amy (@AmyTeamLH) reported

    Thankfully I have access to the Sky Sports Action and Mix channels but this sucks for people who want to watch it on Freeview. Oh well.

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