Freeview

Freeview Outage Map

The map below depicts the most recent cities in the United Kingdom where Freeview users have reported problems and outages. If you are experiencing problems with Freeview, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Freeview users affected:

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 241
Birmingham, England 155
Stoke-on-Trent, England 95
Exeter, England 88
Manchester, England 72
Swindon, England 55
Glasgow, Scotland 52
Nottingham, England 50
Bristol, England 49
Tower Hamlets, England 41
Haywards Heath, England 41
Leeds, England 41
Horsham, England 39
Northampton, England 38
Sheffield, England 36
Reading, England 35
Norwich, England 35
Islington, England 34
Southampton, England 32
Kidderminster, England 30
Kingston upon Hull, England 30
Plymouth, England 29
Hereford, England 28
Great Yarmouth, England 27
Luton, England 26
Maidstone, England 26
Bath, England 26
Lowestoft, England 25
Southwark, England 25
Hackney, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • AMS_edd Ed (@AMS_edd) reported

    @LGUK I'd like to watch all4 or maybe some freeview play but you decided to not include those with my lg43un80 and didn't mention that i wpuld never be able to get them absolute rip off if i had known i would of bought a different brand

  • FWestfield Francis Westfield (@FWestfield) reported

    Freeview, on their webpage, state they were having issues since 6am today. No , it started at 4.20pm GMT yesterday. My watching of tennis at Queens had just started. Ryan had just started playing. Had to catch up with data only on my phone.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @deevincentday Hi Dee, I am sorry to hear that you are having issues with your Freeview Reception. So, we can investigate this for you, can you please DM us your postcode and house name or number? Thanks, Dylan

  • FWestfield Francis Westfield (@FWestfield) reported

    Phoned freeview helpline. They did not recognise the web page talking of issues since 4pm yesterday. They also suggested not due to the weather in the West Midlands. So I am back to square one. I expect it will sort it self out.i give up at this point.

  • htwcentral Historical Television Website (@htwcentral) reported

    @whocolour @WhyNotts_ @Forces_TV Also from what I've read in the past, there's a future intention to further slim down Freeview to make way for more mobile frequency allocations and the subsequent switch to HD will mean only twelve or so channels in total. There won't be any +1 services so not as bad as it seems

  • carolminime Carol Torbitt (@carolminime) reported

    @Patlin64 @mooreholmes24 @GBNEWS People living in Glengormley can't even get Freeview, cave hill blocks the signal.

  • MediaBoyUK Media Boy UK (@MediaBoyUK) reported

    UPDATE: *QVC has confirmed its HD channels are leaving Freeview, but viewers can still watch high quality streams of all its channels through the red button on channel 16. *Together is set to move onto a DTAS service on Channel 274. *Quest HD will close on June 30th.

  • adrianjhaigh Jim Haigh. (@adrianjhaigh) reported

    @GBNEWS , Can someone please tell me why , when I'm watching on Freeview , does my GBNews signal keep breaking up when there's bad weather coming from the west . It doesn't happen on other channels .

  • FWestfield Francis Westfield (@FWestfield) reported

    Freeview have an outage map with latest UK areas with reception problems. However, those areas mentioned yesterday are dropped from the map. I still have no freeview signal. Still no explanation or apology. Day two.

  • kesgreen Kes Green (@kesgreen) reported

    @Forces_TV So many good shows. I've spent more time watching your channel than almost all the others on Freeview. I feared the worst when I saw that you were on the COM 7 multiplex. What a shame. Forces TV > 5G. Thanks for the good times.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @FWestfield Hi, Francis. Sorry to hear that you're having problems getting Freeview. If you can DM us your postcode along with house number or name, we can check for any known issues and advise from there. Fraser

  • FWestfield Francis Westfield (@FWestfield) reported

    Freeview were right about one thing. It was a webpage called: is the service down.

  • wemblystiggs wemblystiggs 🏳️‍🌈 (@wemblystiggs) reported

    Noticed after that most of my non Freeview channels were missing. Called yesterday and was told by someone on your customer services that I wasn't cancelled but recontacted. Passed from pillar to post and hung up on (left on hold for an hour)

  • andybegbiea andy (@andybegbiea) reported

    @Argos_Online not very happy with purchase of freeview recorder box today. Got it home batteries were already in remote and when switched on it never ran the initial setup. Obviously a returned product!😡 now got to waste more petrol returning it!

  • FWestfield Francis Westfield (@FWestfield) reported

    Is the service down webpage states no problems with freeview today. Odd as my signal still has not returned. If this continues for one more week I will dispense with my TV licence and watch DVD's and videos and use my laptop.

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