Freeview Outage Map
The map below depicts the most recent cities in the United Kingdom where Freeview users have reported problems and outages. If you are experiencing problems with Freeview, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freeview users affected:

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Kingston upon Hull, England | 245 |
London, England | 242 |
Glasgow, Scotland | 121 |
Birmingham, England | 103 |
Manchester, England | 89 |
Swindon, England | 83 |
Sheffield, England | 61 |
Nottingham, England | 55 |
Bristol, England | 54 |
Exeter, England | 47 |
Reading, England | 45 |
Northampton, England | 42 |
Milton Keynes, England | 40 |
Edinburgh, Scotland | 38 |
Stoke-on-Trent, England | 37 |
Penicuik, Scotland | 35 |
Leicester, England | 33 |
Leeds, England | 33 |
Peterborough, England | 32 |
Plymouth, England | 30 |
Driffield, England | 29 |
Mansfield, England | 27 |
Great Malvern, England | 25 |
Tower Hamlets, England | 24 |
York, England | 23 |
Newcastle under Lyme, England | 22 |
Aylesbury, England | 21 |
Greenock, Scotland | 21 |
Cardiff, Wales | 20 |
Hackney, England | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Mapplebeck (@emu8986) reported
@BBCTeesSport Now wasn’t the time to realise that our Freeview still doesn’t work and we’re not in an area covered by any local radio signal at the moment 🙄
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skelly fella (@Skelly_Fella) reported
using a service such as Freeview, Sky (satellite), Freesat (satellite) or Virgin Media (cable). If not, you'll need to set up your main TV to receive Digital TV. How to get Digital TV  If you have a video recorder, DVD recorder or hard-disk recorder (PVR) connected to your main
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Emma Lovelace (@EmmaLovelace) reported
@wgoodf Is this why my Freeview reception is now awful?
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Gordon (@SuperSajuuk) reported
@PhilPhenom Latest tweet would imply their online service is not working this evening, as they only point people to the Red Button [Sky/Freesat 981, Freeview 601] instead of the usual "Red Button and iPlayer".
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Megz ✨ (@artsngrafts) reported
@bt_uk Thanks Claire. We keep losing freeview channels or they go fuzzy. We were told to buy something to help with the signal but we don’t want to pay for something else on top of the bill. I’ve retuned, fixed factory settings etc. I’ve always been a loyal customer but had enough tbh.
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David Duchin (@yourfrienddave) reported
@NationalTheatre Sky Arts on NowTV doesn't seem to have this. Disappointing for those of us without Freeview. Damn. Any tips?
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charliebrown (@missmint) reported from Carryduff, Northern Ireland
@LGUKCare @LGUK I am unable to get any freeview channels. Other TVs in house working. Did a retune, factory reset and tried in different rooms. Still not picking up freeview. Usually works with no issues at all. Netflix etc working
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Stevend32718662 (@stevend32718662) reported
@BabestationTV Hi BS TV, what has happened to your graphics on both channels on Freeview, why have they both gone off, have u got technical problems like u did before, tweet me back
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wtf_Daniel (@ManilaChinchila) reported
@FreeviewAdvice Hi, I've lost the Freeview signal my TV receives since last night because of the storm. If I sent you my postcode, could you check what the status will be for the transmitter to be up and running again please?
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Brian Laurie (@brains2laurie) reported
@channel5_tv Yes.. 7mins before the end your channel 5+1 has gone down on Freeview #dissapointed
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Brekkie (@Brekkietweets) reported
Obviously today they'd be issues anywhere but generally speaking finding Freeview HD muxes far less resiliant than they used to be. As much as I think a switch to an HD/T2 only platform is long overdue I guess there are advantages to having the SD backup for the main chanenls.
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Neill McKeown (@neill_mckeown) reported
@2020YNWAP Via freeview need to be able to get the Saorview signal etc
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Linda Blaker (@CupcakeBlaker) reported
@FreeviewAdvice not getting any Freeview channels in BN16. Gone from 148 TV channels to just 14. What is going on. HELP
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Freeview Advice (@FreeviewAdvice) reported
@Stoby_200 Glad to hear it's sorted. If you need Freeview support in the future, let us know.
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Mark Simpson 🏳️🌈 (@mark_simpson) reported
@keithbelfast @rte It never has been before and they stream it internationally so I think you'll be ok. Stream sometimes struggles so Sky/Freeview would be best...