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Freeview

Freeview Outage Report in Croydon, Greater London, England

Why is my Freeview service not working?

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The latest reports from users having issues in Croydon come from postal codes CR2 .

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Croydon, England

The most recent Freeview outage reports came from the following cities: Hammersmith, Sutton, London, Newham, Hackney, Southwark, Wandsworth, Barking, Poplar, Dorking, City of London, Redhill, Hounslow, Croydon, and Camden Town.

CityProblem TypeReport Time
Hammersmith TV 12 hours ago
Sutton TV 13 hours ago
London TV 13 hours ago
London TV 13 hours ago
London Total Blackout 13 hours ago
London TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • PlexNetflix
    Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • AStrangerJ
    A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported from Croydon, England

    @GeorgeBollands @gemoore83 @BBCSport Ok… I have Now tv so don’t think I can get that but I’ll have a look. My regular freeview is crap as I don’t have an aerial, only have internet streamed TV.

  • XtopherCalvert
    Christmas Calvert (he/him) (@XtopherCalvert) reported from Poplar, England

    Question for arts people. We don’t use Freeview as our signal is much more reliable using Apple TV through our internet connection. Is there a way I can get @SkyArts via Apple TV?

  • MartinC93414706
    Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • shoxtl2
    Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • nessymon
    Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • EranE1980
    Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • shiftygeek
    Brent Addis | PCNSE (@shiftygeek) reported

    @joshoconnorchen Fun story. I once had some installers place a freeview antenna on top of vocus for an IPTV rig. They pooched something up, and took down 4G for 2 weeks in Albany. MBIE were involved with scanners trying to work out who was outputting **** on the same frequency. Fun times!

  • dougmcfarlane41
    Douglas Mcfarlane (@dougmcfarlane41) reported

    Still the ******* transmitter is down #Freeview is ****, imagine only having one aerial on top of a wind swept Moor, I mean what could possibly go wrong🤔

  • GerryCarpenter3
    Gerry Carpenter (@GerryCarpenter3) reported from Sunderland, England

    @Claire_Pickard @sueashton3000 Many residents in Sunderland & along the Durham Coast also receive Freeview Channels from the Bilsdale transmitter. The fire is also likely to have knocked out about 30 relay stations, which "feed" on signals from Bilsdale. I wouldn't like to climb up the transmitter to fix it!

  • gazzaeuro
    Gary Spence (@gazzaeuro) reported

    BBC One SD is working on Freeview but isn't BBC One HD the Bilsdale signal is weak and unstable. But the picture just went off. P.S. The English regional programmes won't be in HD until next year. #Bilsdale

  • Mdreadedtwit
    The Dreaded Fox (@Mdreadedtwit) reported

    Bad news: Bilsdale transmitter down due to fire meaning 1 million homes will not get freeview TV services... Good news: This means they will miss 'Love Island'...Every cloud etc; #wednesdaythought #Bilsdale

  • alimc42
    ali (@alimc42) reported

    Secret life of the zoo is back at 8pm only i cant watch it as the stupid bilsdale mast decided to have a fire 😡😡😡 and knock freeview out

  • mrjimmyconley
    Jimmy Conley (@mrjimmyconley) reported

    @scottygb Never understood why nobody's figured out some kind of Freeview IPTV thing for those who can't get it over an aerial.

  • Jayna63042831
    Whimsical-BikerChick (@Jayna63042831) reported

    @FreeviewAdvice My sister is severely affected, she has absolutely no signal at all, not everyone has freeview play etc, can you not devert signel to other masts?

  • scraggytees
    nigel teece (@scraggytees) reported

    @8252Hazel Nope and as the transnitter is down only on DAB radio .... Nothing else ... I think if you download the Freeview app they have BBC tees on it ...not sure if it will work when game time comes

  • justwatching87
    Des yeux en ligne (@justwatching87) reported

    @leemurphy100 It has gone ****. The boxes are old and clunky, they make you take Now tv subscriptions for more channels (which suits me but I already have the app so out came the talktalk box). I'd rather they just did phone and broadband rather than charge for a glorified freeview box.