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Freeview

Freeview Outage Report in Croydon, Greater London, England

Why is my Freeview service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR2 .

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Croydon, England

The most recent Freeview outage reports came from the following cities: London, Newham, Hackney, Southwark, Hammersmith, Wandsworth, Barking, Poplar, Dorking, City of London, Redhill, Hounslow, Croydon, Camden Town, and Erith.

CityProblem TypeReport Time
London TV 15 hours ago
London TV 2 days ago
Newham TV 3 days ago
Hackney TV 3 days ago
Southwark TV 4 days ago
Hackney TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • PlexNetflix
    Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • shoxtl2
    Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported from Croydon, England

    @GeorgeBollands @gemoore83 @BBCSport Ok… I have Now tv so don’t think I can get that but I’ll have a look. My regular freeview is crap as I don’t have an aerial, only have internet streamed TV.

  • EranE1980
    Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • XtopherCalvert
    Christmas Calvert (he/him) (@XtopherCalvert) reported from Poplar, England

    Question for arts people. We don’t use Freeview as our signal is much more reliable using Apple TV through our internet connection. Is there a way I can get @SkyArts via Apple TV?

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • AStrangerJ
    A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • MartinC93414706
    Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • nessymon
    Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • LSALad
    Darren (@LSALad) reported

    @tennisontelly iTV not offering HD broadcast to Freeview customers make it worthwhile looking out for a Eurosport subscription offer, which is what I did and will continue to do. I'd have liked to watch it on ITV but the SD broadcast quality is terrible. Eurosport offers EVERY match in HD.

  • femme_uk
    Georgina 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧💜🤍💚 (@femme_uk) reported

    Watching @GBNEWS - terrible picture on Freeview and sound out of synch.

  • MrDVine
    Dan Vine (@MrDVine) reported

    Remember Andrew Neil's #GBNews launches tonight. You can watch it by finding channel 200and something on your Freeview box, or by asking that elderly uncle who's never invited round for Christmas what he thinks of all this kneeling at the football. Either way, it's the same.

  • timrollpickerin
    Tim Roll-Pickering (@timrollpickerin) reported

    @gatepotter @montie @GBNEWS And the BBC Freeview signal is **** in hot sunny weather.

  • AndrewCLeach
    Andrew C Leach (@AndrewCLeach) reported

    @afneil @GBNEWS It's disappointing the Freeview signal doesn't support subtitles, but I suppose you haven't reached the relevant audience thresholds yet. That might happen quickly!

  • x2lls
    John Peterson (@x2lls) reported

    @LizBigbird @GBNEWS Same on freeview. It probably won't take long to fix.

  • jagalot
    Alan Singleton (@jagalot) reported

    @GBNEWS you’ve got a big audio/video sync problem on Freeview

  • terryphi
    Terry Phillips (@terryphi) reported

    @afneil @GBNEWS Not available on Freeview in some rural areas with signal from local relay transmitters. These have limited range of channels and GB News is not included.

  • chall060
    Chall60 ⭐️🥛🌸 (@chall060) reported

    @colinbrazierGBN We can’t get it on our NI freeview. Anyone else having this problem? Can get it on the website though. Good luck!

  • BrexitBlocklist
    Brexit Blocklist #FBPPR #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧️ (@BrexitBlocklist) reported

    @almostoneword @GBNEWS They’re using a freeview muxed channel, sharing a single SD channels bandwidth with other stations to save money. The audio is also terrible and out of sync.