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Freeview

Freeview Outage Report in Croydon, Greater London, England

Why is my Freeview service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR2 .

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% Phone (0%)

Live Outage Map Near Croydon, England

The most recent Freeview outage reports came from the following cities: Hammersmith, Sutton, London, Newham, Hackney, Southwark, Wandsworth, Barking, Poplar, Dorking, City of London, Redhill, Hounslow, Croydon, and Camden Town.

CityProblem TypeReport Time
Hammersmith TV 3 hours ago
Sutton TV 4 hours ago
London TV 4 hours ago
London TV 4 hours ago
London Total Blackout 4 hours ago
London TV 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • AStrangerJ
    A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • MartinC93414706
    Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • nessymon
    Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • PlexNetflix
    Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • shoxtl2
    Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • EranE1980
    Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported from Croydon, England

    @GeorgeBollands @gemoore83 @BBCSport Ok… I have Now tv so don’t think I can get that but I’ll have a look. My regular freeview is crap as I don’t have an aerial, only have internet streamed TV.

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • XtopherCalvert
    Christmas Calvert (he/him) (@XtopherCalvert) reported from Poplar, England

    Question for arts people. We don’t use Freeview as our signal is much more reliable using Apple TV through our internet connection. Is there a way I can get @SkyArts via Apple TV?

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephowd
    Stephanie Howard (@Stephowd) reported

    @LordFrodsham @HackedOffHugh A surprising number of people in this discussion don’t seen to be aware that the license fee doesn’t just cover the BBC but 70 Freeview channels & all radio. Anyone who doesn’t want to pay the fee can disconnect their TV, watch Sky Sport down the pub and Netflix on their computer

  • MaFt
    Em to the Ay to the Eff to the Tee (@MaFt) reported

    I have solved the BBC licensing "issue". Freeview and radio stays "free" and make any digital stuff (websites, iPlayer/catch-up etc) a subscription. I suspect there'll be enough people that rely on catch-up and iPlayer who would then subscribe / pay license.

  • jonwensley
    Jon Wensley (@jonwensley) reported

    @PeteSmi15995270 @NorfolkGood1 @DefundBBC But the BBC isn't. And, if the BBC is removed from Freeview, then the platform will die. So unless you make people buy/subscribe to a set-top box like Sky/Virgin (at >£20 per month) they won't have access to any of these channels. Yep, that would go down well.

  • lofty2401
    🌻 David 🌻 (@lofty2401) reported

    @DuncanLindsay @MrDavidEBrown @MetroUK An hours news??? Not necessary bearing in mind the BBC news is 24 hours as is Sky news, both on Freeview. I’m sorry but this is bad scheduling.

  • NeilRBowers
    Neil Bowers (@NeilRBowers) reported

    @skytv Hi, Sky Arts is available on FreeView but I get very poor TV reception. How can I watch it online? I have a TV Licence.

  • garyscott8383
    Gary Scott (@garyscott8383) reported

    @Lakeuk @timfarron The company dvtv that administrates the UK Freeview network is owned by the BBC.... They choose not to give us the full offering ( that we pay for all the same) so we pay for less service (Tim knows this it was his own campaign when Freeview first came out) we also can't get dab

  • doctorgreyboots
    Graham Taylor (@doctorgreyboots) reported

    @FreeviewAdvice Hi we have had no freeview signal at all for about a week now. YO31 area of York, served by Bilsdale. Freeview status page for my postcode says there are outages in my area but I can't find any more information. Help!

  • PCarmichaelVO
    Paul Carmichael (@PCarmichaelVO) reported

    @d0hertyry4n @TomRafferty4 No, you’re not debating it. You said very clearly that only the elderly and the poor who watch via Freeview should pay. Of course as that’s 16% of the population they would get a hell of a lot less than they do. “Get less if you’re old or poor”. An interesting hill to die on.

  • MadMitch1929
    MadMitch (@MadMitch1929) reported

    @YesterdayTweets Who cares. Freeview is just a joke now. Having to retune every other month is causing great problems for the elderly.

  • Ravenblade86
    Paul Convery (@Ravenblade86) reported

    @_mels13 my parents are having the same problem with RTE 1 on Freeview