Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (87%)
-
Total Blackout (10%)
-
Internet (1%)
-
Phone (1%)
-
E-mail (1%)
-
Wi-fi (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Bermondsey, Hackney, Taunton, Dublin, Torquay, Newcastle upon Tyne, Ludlow, Middlesbrough, Clacton-on-Sea, Pinner, Bradford, London, Kilbirnie, Balham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
TV | |
| Hackney |
TV | |
| Taunton |
TV | |
 Dublin |
TV | |
| Torquay |
TV | |
| Newcastle upon Tyne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
Brekkie
(@Brekkietweets) reported
Just a real shame that @BBCRedButton is only in SD on Freeview as the picture quality is very poor - poorer than usual IMO. They could easily have provided live coverage in HD by cutting the hours of @CBBC HD for the fortnight.
-
Amanda
(@Amanda45887585) reported
@DisorderAwesome Only have freeview I think. Don’t pay for any service
-
Hoggo
(@HoraceOflaherty) reported
Man v. Food Adam Richman Food Network Channel 42 Freeview
-
Jennifer Lawrence
(@jenzzie94) reported
Watching Bad Girls on Drama for a bit until the picture went but it has only just come back, I the signal on free view is rubbish tonight #badgirls #freeview
-
Tony Reed Bruntwood
(@BigTonyReed) reported
2 days lost so far waiting for @bt_uk to turn up for an appointment to fix phone and broadband. 10 days with no service and different excuses each time. It's the hope that does you :) never thought I would be thankful for freeview.
-
DANIEL
(@D__2__1) reported
Aside, imho the effort here to give them their own show vs. Doing the same for the (much larger) Asian populations implicitly shows whites (+other groups) don't think they are capable without help (contra the scores of Asian channels on freeview).
-
Independent England.. England's Coming Home
(@EnglishUDI) reported
@SKAerials According to Freeview its a transmitter issue. Picking up signals from 2! Oh well. Might think about Freesat or just put up with it
-
Tracy
(@MusicSparrow) reported
@BBCSport Why are there not more channels available on the BBC to watch the Olympics? Freeview channel 601 isn't even available in HD. It's very poor already.
-
Adrian Deacon
(@deacon_adrian) reported
@FreeviewAdvice what is going on with freeview all signals are down in #Northampton
-
Ibree Makanah
(@BlizMost) reported
@3V3N1NGST4R Ah ok I guess that makes sense, I never had Netflix so that's probably why I never saw it, I was just stuck with an abundance of old DVDs and VHS tapes and freeview channels as a kid lol Most of it had TF somehow
-
Sam Atkins
(@Atkins_Sam) reported
@Chris_Ince The issue is they can only have 2 streams at any one time as part of their licensing deal. So better to have it on Red Button at all times than fill 2 main channels where other shows would usually be on. % without access to Freeview for red button channel is surely very small?
-
Captain Borderline
(@DisorderAwesome) reported
@Amanda45887585 What service you using? Freeview, sky, virgin? The channel list may need updating.
-
kelly * double jabbed *
(@purple_dragon25) reported
Challenge and Pick are not working. Typical Freeview.
-
ラーメン R'amen
(@KyuT90889665) reported
@firstdogonmoon 7minus. Commercial TV or freeview gets a big NO from me regardless of what's on. Some exceptions made for SBS which should never have been forced down that road.
-
Francine Fishpaw
(@FrancineFishpa4) reported
@ToryRambo @GBNEWS Most signal issues on any Freeview channel are due to the Transmitters and also weather. None of this can be fixed by @GBNEWS or any TV or Radio channel.
-
Chris Brown
(@ChrisBrownSport) reported
@NorgeChester Worst timing! Can’t you just watch on Freeview?
-
Sam (Flower Girl) Jennings
(@flowergirl_lon) reported
from
Croydon, England
@GeorgeBollands @gemoore83 @BBCSport Ok… I have Now tv so don’t think I can get that but I’ll have a look. My regular freeview is crap as I don’t have an aerial, only have internet streamed TV.
-
Craig Steeples
(@craigsteeps) reported
@LouLCC Eurosport used to be on freeview so maybe worth a check. The lad who passed was best friends with a girl 2 doors down from us and he was always in their garden, didn't know him, but when they passed they always said hello. Very sad as seems he was pushed and couldn't swim 😭😭
-
michael baggott
(@baggottsilver) reported
@BromleyCrossBoy I’m afraid I’m in the stone age with Freeview (absolutely not a fan of the paid services, the horrid Murdochcracy or Branston Pickled)
-
Owen Collins
(@OGBCollins) reported
@bobbysparkles Damn it, I've only got Freeview! Thanks though!
-
Surviving2021
(@Survivingin2020) reported
Anyone wanting the hockey its on sky channel BBC RB HD 981 or BBC RB on Freeview 601 sd crap picture #BBCOlympics
-
sam 🦁🦁🦁
(@s5ingh) reported
@ErickWGN16 @scottygb @Eurosports Damn it I only have Freeview :(
-
Alice Pennington💙
(@AliceP104) reported
@FreeviewAdvice Hi, I’m struggling to get a consistent signal when watching BBC One and BBC Two on my Freeview box. I even retuned my box and changed regions and that hasn’t solved the problem. Could you please look into if BBC transmitters are experiencing issues? Thank you.
-
Granny B.Goode 🏴
(@Oldcynic9) reported
@SooksThe @GBNEWS Deffo ,👍 we can get it on the main TV through virgin but can't watch on bedroom tv on freeview as signal is from a relay mast. Luckily it's a smart tv so can get YouTube. Great news.
-
James Haughton
(@JamesHaughton2) reported
@JackPittBrooke Going on to the Super League, would those owners have wanted games on the BBC or another Freeview channel? They might even have considered a Super League version of MOTD too much content not to put on their own streaming service or in a very expensive TV contract
-
Phil's Train and Retro Life
(@FactsStomp) reported
@dramachannel The trouble is the general bit rate and 540x544 resolution are so poor on Freeview that even the adverts and trailers frequently look like they are being played from a badly worn VHS tape, add archive material to that and it becomes a blocky detail free mess.
-
Mary White
(@HiberniaLife) reported
@FreeviewAdvice Hi there. I know this is not your issue but someone i know wants to get RTE Irish tv in northern ireland but only a couple of channels are coming through. What can she do to pick them all up? Are some Irish channels on UK Freeview also?
-
Sarah Harbour
(@LwtEmmaBird) reported
The Freeview signal is also not helping out with the BBC Olympics coverage right now... over the Discovery+ again...
-
𝗘𝗸𝗹𝗲𝗸𝘁𝗶𝗸𝗶𝗡𝗶𝗸𝗶💁🏻♀️🇬🇧
(@Nicky_Harrison_) reported
@scrane__ @GBNEWS 1/2 I wasn't keen on #NanaAkua being replaced anyway, but when I seen him, I soon found out he was a ****. I didn't hang around either. His schedule was sent to #Freeview by #GBNews on Monday, or was it Tuesday? It went on our TV EPG's straight away. Today, Nana's new show..
-
Jay Aumes
(@jayaumes) reported
@NickBuckleyMBE @DefundBBC Totally agree. I've been saying this for years. Unlike other people who suggest turning it into a subscription service, I say just force them to show commercials instead like all the other channels on Freeview.