Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (90%)
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Total Blackout (6%)
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Internet (1%)
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Wi-fi (1%)
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Phone (1%)
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E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Hackney, Alloa, Poole, Camden Town, Newcastle under Lyme, Huntly, Horsham, Aberlour, Loughton, Croydon, Batley, Warlingham, Derby, Manchester and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| Alloa |
Internet | |
| Poole |
TV | |
| Camden Town |
TV | |
| Newcastle under Lyme |
TV | |
| Huntly |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Carmichael
(@PaulCarmichaelV) reported
@SZgoesCrazy @BBCBreaking I think that programming for disabled people, educational resources for children, maintaining the Freeview transmitter service for the poor and elderly is all worthwhile. You apparently don’t. We can agree to disagree.
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Norbert Rantyman
(@rantyman) reported
All the BBC channels have gone from my Freeview…. Is this just my problem or anyone else finding this?
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Mandy Jane
(@Madz999) reported
@Robbie__Bell @ITVX Just finished watching The Twelve - painful experience to say the least - ad breaks not close tent, sound issues, long black gaps - tried on Freeview and Sky and it’s just as bad either way! So glad I don’t pay for premium!!!!
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Alex the Guiri
(@AlexTheGuiri) reported
@Glostermeteor @MattWWoolwich Nope. The BBC was given a significant uplift in the licence fee to implement Freeview in the early 2010s. It was then allowed to keep that uplift to fund the World Service (previously FCO) and ‘free’ licences for over 75s (previously HMT). Typically it has subsequently reneged.
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Danny
(@dcole0007) reported
@supertanskiii I want to but I use a streaming service that includes Freeview. I’d like @bbc to be independent of any govt Tory or @UKLabour . It needs to become a subscription service
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Stephen Bouchard
(@steve44uk) reported
@AceGerry @ShimonaGordon You need to be covered by a TV Licence if you watch live on any channel, TV service or streaming service - such as ITVX, All 4, YouTube, Sky, Virgin, BT, Freeview
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Goo 🦠
(@Hausofgoochi1) reported
@favesass They're forcing them onto the internet, this is insane. We could only have Freeview growing up since we barely had internet access. This is such a ****** thing to do to poor and low income families. Watching CBBC and CITV was literally one of the only things we were able to do.
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Mrs B 🧡🖤
(@Dianne1963) reported
@etchells_frank @_DanielRyan @ITVX I have problems with the app on Sky so use the Freeview version. Still can't FF through the adverts though 😬🙄
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red ruby 3/3
(@clickclackk__) reported
Rip CITV I’ll never forget watching Disney channel and Nickelodeon shows on CITV cos I only had freeview X
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Andy Hicks
(@andyjameshicks) reported
@AaronBastani It's the reason I'd never buy licence. (That and Sky taking Sky Sports News off Freeview if I'm honest.)
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castillo bIm | FAST TIMES 🇮🇪
(@sadforsadboys) reported
@beth__moreton In saying that, my area doesn't have CITV (or the mux it broadcasts on) on Freeview as it's a relay. So I've never been able to access it via Freeview (but it can be on Freesat which is more of an expense to set up...)
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15 minute Chris
(@chrisjlatimer) reported
@Mancman10 You could even have a tax paid somehow to fund the work in upgrading Freeview etc. I just don’t believe and never have the bbc should have a fee attached to it
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RoboticTextMongler2000
(@SlightlyRobotic) reported
@dangermouse2 @alanshearer @DannoMkII The service isn't the BBC, it's freeview channels and other live TV channels. You don't have to pay it just because you own a device that could do that, only if you use it for that.
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skyblue_england ⬅︎🏴 🇬🇧
(@skyblue_England) reported
@mrdanwalker @GaryLineker It’s time to end the license fee and allow viewers freedom of choice. With the plethora of subscription and Freeview program providers, it’s no longer necessary to have a government sponsored public service provider, with all the inherent issues about partiality that it brings.
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Dennis
(@WeHo_1985) reported
@B2theRich It was dreadful. Three out of five is extremely generous. It's the type of terrible b-movie you see on a random Freeview channel at 2pm in the afternoon.
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Deanna LeCoyte
(@radiodandy75) reported
@LeeroyWildman Freeview Leeroy I am fortunate to have Channel 4 on my phone so no problem I watched it on that instead but it was strange it wasn't on my televisions 🤔 I even went downstairs to see if it was just my bedroom one But the sitting room one didn't have it either 🥺
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Sophie
(@mangh_oe) reported
@jasebyjason I thought this ! There’s probably not enough kids watching the tv now so they’re not bothering anymore but my dad never got wifi till I was 16 because waste of money so I feel bad for the families that rely on freeview tv 😭
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Rev
(@ReverieKW) reported
Ok but seriously this is actually **** Switching to streaming only when ~1.5 million houses in the UK still have no internet access and mostly rely on freeview channels for entertainment is awful. What will low economic children have for entertainment now
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David C Scott 🏴 🇬🇧 🇩🇪 🇪🇺 🔸🏛⚽️
(@davidchscott) reported
@jemmaforte No worries @JuliaHB1 is a champion of preventing cancel culture. She'll campaign for it to be shown on freeview TV.
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Narcos Alonso 🇸🇴
(@PERCANGL3) reported
from
Leicestershire, England
Unironically, I genuinely think The best shows off Freeview TV (CBBC and CITV) would was any other network 10v10
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Gavin Nixon☘️🌈 🇺🇦✊🏼#FBPPR #FBPE #SlavaUkraini
(@GavNix) reported
@KevinPMeagher @BriW74 It's 'The Eagle Has Landed', on BBC Four, right now, and i-Player for a few weeks' - complete with Donald Sutherland and ludicrously bad 'Irish' accent. No sign of 'Where Eagles' Dare' on any of the Freeview channels for the next while.
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Clive Roper
(@CliveRoper) reported
@TalkTV Why is the picture quality on Freeview so poor compared to GB News or even online?
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Alan C. Smith
(@algingersmith) reported
@Eugenecyclist @StevenJonMiller @terrychristian yeah not technologically possible as yet. Too many incompatible Freeview players and people with poor broadband.
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Dave
(@Dave0932705) reported
@Larterlia @GBNEWS Couldn’t get signal on my freeview
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Dave
(@Dave0932705) reported
Is anyone else having trouble getting gb news on freeview
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Brekkie
(@Brekkietweets) reported
@Broadcastnow Poor move @ITV @ITVX - the channel still rates relatively healthily and in Freeview homes especially is serving an audience who may not have access to reliable online streaming (not that ITVX is a reliable online streamer!)
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Pontius Pilate
(@pontius_is_goat) reported
@markaizatt Sadly if you are a freeview user and not a customer of the likes of BT/SKY/Virgin et al, Al Jazeera is the only channel with a global perspective for the lazy of seeking
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lettie
(@larissaweems) reported
when i was young we couldn’t afford anything like sky and freeview wasn’t really a thing, and then when it was introduced we still couldn’t have it because we didn’t get a signal. citv and bbc was the only way i could watch children’s tv after school/sick days and i feel like
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UKAT George, The UK Action Team ℹ
(@UKAT_George) reported
@Hazzreid @fitgeek_uk No they make money from commercials. The issue as I understand it is the BBC own freeview and receive money from commercial stations for a channel space. So essentially they can charge for freeview use via a licence fee. Sadly itv sold freeview to the BBC.
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Usy
(@UAhmed) reported
@bluemoon_mcfc If BT or Sky get their **** together, creating their own show (of which they already have many) and releasing it immediately on a Freeview platform would be a winning move for them. They could even go the full way and employ linekar on it 😜