Freeview

Freeview Outage Report

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours

The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Freeview Outage Chart 03/09/2026 13:50

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Freeview compensate me for the outage?

Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (91%)

    TV (91%)

  2. Total Blackout (6%)

    Total Blackout (6%)

  3. Internet (2%)

    Internet (2%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map

The most recent Freeview outage reports came from the following cities: Milton Keynes, Worcester, Hackney, Thetford, London, Reading, Harlow, Saffron Walden, City of London, Haywards Heath, Ealing, Ashbourne, Ottery St Mary, Whitley Bay and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMilton Keynes Total Blackout
United KingdomWorcester TV
United KingdomWorcester TV
United KingdomWorcester Total Blackout
United KingdomHackney Total Blackout
United KingdomThetford TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • Niknaklady1 Niknaklady 🐺💛🖤🐺🇬🇧🇬🇧🇬🇧🇬🇧 (@Niknaklady1) reported

    @Sp0ngebucket @virginmedia I wish I was technically minded, I'd do that. Ours isn't recording anything we have to watch it the next day on catchup. How do I watch freeview? ps really appreciate your help 🙏

  • oddurbauer Oddur Gunnarsson Bauer (@oddurbauer) reported

    @GoonerWaffle @LauraKirk12 Just a quick pointer from an Icelandic native, you can get the Freeview channels here if you get your internet service through a company called Kapalvæðing.

  • cllr_LeGresley Nigel Le Gresley (@cllr_LeGresley) reported

    @GBNEWS I am now streaming my TV through BT as our aerial reception of various Freeview channels is poor, especially in bad weather. That means we have the channels THEY give us and GB News is not available. This is discrimination in the extreme and you should take it up with BT.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @AnneCardwell4 Sorry to hear about the problems receiving Freeview though if you aren't happy with what the broadcasters are putting out, you would get in touch with the broadcaster in question. Fraser

  • OfficialRUFC Rotherham United (@OfficialRUFC) reported

    FREEVIEW | My main aim is to help the team - Blackett Tyler Blackett sat down with iFollow Millers after penning a deal until the end of the 2022/23 campaign. #rufc | #ForeverTogetherForeverProud

  • Hellcidlives Hellcid (@Hellcidlives) reported

    @WheresWilly8 @Notregistered66 @Maxaretunit And the signal goes on the Mendip tower leaving people unable to watch Freeview

  • Fishy2007 Douglas Sinclair (@Fishy2007) reported

    @Buzzjunkie29 @andalg1 I know I've been banging on about this for ages, a cup final in Scotland on Sunday and nothing on the Freeview network yet tonight the choice of two English cup matches, it's ******* awful.

  • KiwiBuschman Phillip Busch (@KiwiBuschman) reported

    @TVNZ morning. What's up with your Freeview signal for tv1, tv2 and Duke channels? No signal? But all good coming through sky?

  • lostinfens1 lostinfens (@lostinfens1) reported

    @DanielFooksArt Twitter's a bit like flicking through Freeview channels. Most of it is crap, some of it is harmful but occasionally it's educational or even uplifting. It's also the top venue to make a **** of yourself after 1 too many shandies.

  • space_librarian Lorna Robertson (@space_librarian) reported

    @angefitzpatrick @libmichelle I have lived IN Edinburgh for the past 12 years. Our last house is on the edge of the city but definitely in it. On rainy days Freeview only picked up 4 TV channels and when we moved out in 2019 there was still no cable so internet was glacially slow.

  • bean0509 Justine (@bean0509) reported

    @MacLiv Yeah I mainly just wanted Sky broadband but even that I’m going to cancel. Freeview channels are good aren’t they! As long as we get CBeebies then we’re happy xxxx

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @pauljonesking Hi, I am sorry to hear that you are having issues with the Freeview Play service. So we can look into this for you, can you please DM us your postcode and house name or number? Thanks, Dylan

  • MarkSzczepansk3 Mark szczepanski (@MarkSzczepansk3) reported

    Couldn't get a good Freeview signal anyway

  • Pawsaldo Pawsaldo the Unlucky Navy Breacher (@Pawsaldo) reported

    @Anth_Peace @JewelKnightJess its on Freeview, also they have their own on demand service that is free.

  • BrittasFan The Brittas Empire Fanpage (@BrittasFan) reported

    @scott_gamer @Page_888 @dramachannel I can't watch Gold, because we only have Freeview. Is it true that they air never-ending repeats of Only Fools and Horses?

  • angefitzpatrick Ange Fitzpatrick 🏳️‍🌈 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@angefitzpatrick) reported

    @space_librarian @libmichelle We never went above BBC Four on Freeview, unless it’s a hop to Cbeeies - thank god that worked. Our home-made internet was actually better than the BT provider, but our booster aerials were in the church spire and the pub… which made Teams calls weird in lockdown

  • HawkeyeIan Ian (@HawkeyeIan) reported

    @bt_uk price increase, service decrease. Well Done BT! WHAT AN ABSOLUTE SHAMBLES. Nearly 2 years with this service and can't wait to leave and go to #Sky Lost all the freeview channels today! What a joke!

  • ProudPatriot478 ProudPatriot478 (@ProudPatriot478) reported

    @Dnewton99886451 @ColinBrazierTV Unfortunately you still need a licence if you watch Freeview. I don't even have that. I don't have an aerial & just have the Netflix, Prime, Disney & YouTube apps on my tv. I have the Apple TV app atm as I get it free with my phone contact til mid April but I never even watch it.

  • gurncrop gurncrop (@gurncrop) reported

    @AboutEG Might be worth following @DowndetectorUK. You will get alerts for things you don't care about, but it was a great early warning for today's Twitter problems, and that recent Freeview outage - answers the "is it just me?" question.

  • reviewsdino2 Dino’s Reviews (@reviewsdino2) reported

    @CaptainPikeachu @LeahyMichael43 It was so bad that UK Netflix got rid of it after three seasons and it had to be shown on freeview tv until Paramount+ debuted. It was purely made so a streaming service could have content.

  • juedan3 Julie (@juedan3) reported

    @ToshibaUSA when will the software be updated for the fire TV I purchased from @ArgosHelpers in October 22 re the picture flickering black. You say it's an issue with Freeview and the software on the tv

  • stone_cabin Stone Cabin (@stone_cabin) reported

    @FreeviewAdvice Freeview TV reception has been awful in Portsmouth for months. It's getting worse. Please do something about it, your service is a joke.

  • MissBookay SB 🌻🏳️‍🌈🖤🥶 (@MissBookay) reported

    of all the streaming services I use (there are many as I don't have freeview, sky or virgin) @ITV is by far the worst... works as and when it wants, freezes, jumps, and won't let you pause/rw or fw... thank goodness I don't watch many of their shows...

  • SmallCurtains Jen (@SmallCurtains) reported

    Has anyone else's #FREEVIEW signal disappeared?

  • Gpearce555 Greg (@Gpearce555) reported

    Absolutely stupid that Amazon has made watching Parcs and Recreation now almost unbearable to watch because even though you still have prime you still have to watch it through their Freeview service so there's no way to get rid of the ads...

  • sagheramira Amira Sagher (@sagheramira) reported

    Freeview are the service provider in other words

  • Ex_Uknova Gary MacKenzie (@Ex_Uknova) reported

    @SirEdwardBooth @DavidPoulden You never paid the BBC , you paid TV Licencing which you need to pay to watch GBNews live on Freeview or Sattelite.

  • AnneCardwell4 Anne Cardwell (@AnneCardwell4) reported

    @FreeviewAdvice Thank you for your response. I've been having problems with Freeview for months, so I'm not impressed with the service, and so many repeats, that we've already paid for. Regards Anne.

  • marfarfarquhar Martha (@marfarfarquhar) reported

    @johubris @jarrod__baker Ok I feel like a bit of an idiot, but it transpires the Freeview app is actually working on our tv now. I thought it’d been canned but I seem to have live tv.

  • AuntieDrJo GarethM (@AuntieDrJo) reported

    Are the shows on ITVX going to end up on Freeview eventually? Mostly the Plebs special and Nolly. Don't really get why they're exclusive to that platform when it's a free service. (Have an old telly, it works for getting channels but the apps on there don't work)