Freeview

Freeview Outage Report

Why is my Freeview service not working?

No problems detected

If you are having issues, please submit a report below.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours

The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Freeview Outage Chart 01/07/2026 09:25

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Freeview compensate me for the outage?

Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (91%)

    TV (91%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Internet (2%)

    Internet (2%)

  4. E-mail (1%)

    E-mail (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Freeview outage reports came from the following cities: Milton Keynes, West Malling, London, Rhyl, Stoke-on-Trent, Llanelli, Derby, Gillingham, Doncaster, Gravesend, Runcorn, Worthing, Wallingford, Guildford and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMilton Keynes TV
United KingdomWest Malling E-mail
United KingdomMilton Keynes TV
United KingdomLondon TV
United KingdomRhyl TV
United KingdomStoke-on-Trent TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @SherlocksSpring don't watch that crap, haven't since Wright did it. New name, same old bigoted **** from #ScourgeOfTheTvChannels who is no longer on my Freeview box. @gnomeicide

  • SimplyMetric Kevin Hall 🇪🇺 🇺🇦 ☮️ (@SimplyMetric) reported

    @janmicham @RobertCooksley3 @lionelbarber It'll remain free to view but it'll be an emaciated stick figure showing 30 year old repeats of Countdown. Have a look down the Freeview TV guide for what this brave new world looks like.

  • murcanpolitics 'Murcan Politics (@murcanpolitics) reported

    @TheWestonMike @JohnJCrace @gordonrlove Ah, yeah you so need a license to watch Freesat or Freeview live. Not if you watch All4 though. That's a streaming service which you don't need a license for. My bad.

  • SLH68141003 Noname (@SLH68141003) reported

    @Ingear @LucyMPowell You can on freeview. Which old and poor people like me have. Hands off C4!🤬🤬😡

  • sidcelery Sid Celery (@sidcelery) reported

    @grahamefendle Also, Freeview is brilliant tbh. Pretty much the same as Virgin's basic package but without the porno and selling channels. Also allows me to delete channels such as that mongo GB News cuntery full of spastic propagandist gimps. **** them all. This is the way to go imo.

  • GordyPls iGordy 2.0 (@GordyPls) reported

    I got a new TV and now standard free to air TV looks terrible because streaming services understand nice TVs exist and Freeview appears to basically have ignored everything that happened in TVs since about 2007.

  • JulieSmith2001 Julie Smith (@JulieSmith2001) reported

    @iMultitudes Yes I can only get that channel through the Freeview box which I record on, can’t get it through the normal aerial as the signal is so bad here.

  • IanTats Ian Tats (@IanTats) reported

    @GBNEWS Sad story, but if he already owed £1400 the recent price rises aren't the cause of his problem. He also has a sky TV remote, perhaps switch to freeview as a start.....

  • esspeearr Hotel Bastardos, San Domingo 🇺🇦 (@esspeearr) reported

    @braambles We have freeview and an elderly 1998 vintage audi. You're talking rubbish. I bet you still support the tories.

  • Strawhat_Slime Tsuna_Dokkan (CEO of Tsuna) Reborn! Hiveleader (@Strawhat_Slime) reported

    @crimsonalt122 @Zappy_Is_Happy Trust me I know, I grew up with only freeview, no Cartoon Network or Nickelodeon, only CBeebies, CBBC, CITV and Tiny Pop

  • DSkippings Darren Skippings (@DSkippings) reported

    This privatisation of Ch4, would include the stake in freeview that is part owned between BBC, ITV and CH4, another terrible idea, from our government of terrible ideas.

  • noneedforgreed Dan 🔶🎪 #Resist #FBPA #FBPPR #StandWithUkraine (@noneedforgreed) reported

    @Andrea25079843 We default to Netflix on such occasions, for content. We also make extensive use of Freeview and iPlayer to serve we parents and our juniors' TV ration. I can't speak to what specific content floats your boat Andrea, but Netflix is our go to subscription and cancel service.

  • djbwells Darren Wells (@djbwells) reported

    @SimonJeremyMil1 @ThatsTVOfficial Same down in the South of Uk. We watch on satellite but would be handy to get it on freeview

  • pilgra01 Alf (@pilgra01) reported

    @GBNEWS Once people cancel the Sky or Virgin or BT tv packages and just watch Freeview - if they are still in poverty maybe some Domestic Science lessons on how to cook from ingredients - easy

  • HurstLlama Hurst Llama (@HurstLlama) reported

    @bedford_colleen I think our TV is 40 something inches, had it a good few years but I've never watched it. Herself, who does watch TV, dumped Sky years ago - not worth the money she said; now uses something called Freeview (?).

  • StuartsVoices Stuart (@StuartsVoices) reported

    @jinxyjane1960 @BBCNews Incredibly naïve comment. I realise not everyone will see tough times, but this is going to cause all kinds of problems. Even me on my £8 mobile contract and Freeview. I don't see it as unpopular, I see it as something that has no idea what many will face.

  • cmh0000 Christine (@cmh0000) reported

    Anyone in Guernsey having problems with Freeview?

  • IanTurnberry IanC 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈 (@IanTurnberry) reported

    I'm going to treat myself to a big bar of chocolate today. Apart from being a clever little boy FINALLY setting up my new TV and Freeview Recorder and Google Laptop I also had good news on my diabetes, still OK and my blood pressure, normal. Umm maybe chocolate isn't a good idea

  • EmmaLovelace Emma Lovelace (@EmmaLovelace) reported

    Freeview is a bit crap at times, no BBC channels at the moment.

  • JohnBrienMusic John Brien (@JohnBrienMusic) reported

    @PauletteFarrell @thecricketmen Do you really think it hasn't suffered and cricket too. How many people will cancel sky when they have to cut back as millions will with the cost of living going up so terribly. And what is FTA ? Free if you already have sky or actually available on Freeview or just plain TV ? I

  • blogmywiki Ask Me About My Aeropress™️ (@blogmywiki) reported

    @TalkingPicsTV Hi! Has something happened to your signal from Crystal Palace on Freeview? I can’t receive you on channel 82 any more. Retuning didn’t help.

  • pinkygeorgina91 miss pinkygeorgina Wright (@pinkygeorgina91) reported

    Hot cold painful spastic antacid reflux irritable bowel syndrome half of a bowel piles bladder problems diarrhoea constipation wee pee poo **** pain pains painful painfully toilet tena ladies extra large pants bed watching freeview Blaze TV 64 8.00 medication from support worker

  • firebird7X3 Firebird7x3 #FBPE #FBPA #FBPR #FBPPR #StuffBrexit (@firebird7X3) reported

    @Helenmacca @helenamayb @NadineDorries They both make a lot of content these days but channel four already does that Big question is will it become subscription outside the TV licence in which case they will be depriving Freeview viewers of several channels & an online streaming service, hardly fair & worth pushing

  • sickothenats nanaenoo (@sickothenats) reported

    @JeremyVineOn5 So your cal jet just on nli g tge government because she can’t take her kids to Thorpe park? Her Sky bill has rocketed….& @StormHuntley doesn’t know how to help except to get a dig at @RishiSunak here’s free advise, take your kids to the local park free, get freeview tv! 🙄

  • joonloons june lewins (@joonloons) reported

    @basestacking Check Freeview for the terrestrial channels in your area, and retune a couple of times to see if you get more stations. I use a Humax and smart tv so I can record TV programmes, but you should be able to just plug it into your tv. I find non-HD progs get a better signal.

  • ronniet240 Ronnie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 totally 🇬🇧 (@ronniet240) reported

    @toryman1979 We use to have Sky but realised we were paying to watch advertising when we could get for free on FreeView. No point paying twice for the same crap!

  • muder1308 ModernTVGold (@muder1308) reported

    @Forces_TV @RadioTimes The time it debuted when W moved to the Freeview page on the 25-31 March 2022 issue. So it had to replace the defunct Fox channel on p5.

  • TalkingPicsTV Talking Pictures TV (@TalkingPicsTV) reported

    @IsraelHands2 If the problem persists it might be worth speaking with Freeview advice line on 03456 505050 as there's no reason why you shouldn't be able to get us.

  • embee200 Mark Anthony Cameron 🇬🇧 (@embee200) reported

    @VoiceofCal It's only if you watch or record live TV or watch anything on iPlayer which is the BBC's own video on demand service. This includes any channel broadcasting in the UK, Sky, freesat, even freeview tv-the channels preprogrammed into a TV when you buy it.

  • AlanToms14 They call me Arlan. (@AlanToms14) reported

    @Andrea25079843 Ditched Virgin a couple of weeks ago. Our freeview signal is poor but we haven't missed 'normal TV ' as we have Netflix Etc. Although I did miss watching Palace stuff the Gunners on Monday night. Also ditched phone line as we never use it except to recieve calls from scammers