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Freeview service status: outage reports and connection issues

Why is my Freeview service not working?

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Full Outage Map

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours

The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% Phone (0%)

Live Outage Map

The most recent Freeview outage reports came from the following cities: Hackney, Wakefield, Scarborough, Bristol, Croydon, Keswick, Haywards Heath, Milton Keynes, Manchester, Newport, Haslemere, Barnet, Ayr, Henlow, and Folkestone.

CityProblem TypeReport Time
Hackney TV 2 hours ago
Wakefield TV 2 hours ago
Scarborough TV 3 hours ago
Bristol TV 7 hours ago
Bristol TV 17 hours ago
Croydon TV 20 hours ago
Full Outage Map

Community Discussion

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Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • JenKteach
    Jennifer Thetford-Kay (@JenKteach) reported

    Terrestrial television, received through an aerial, often known as Freeview, is under serious threat of being scrapped. Within months the Government will decide whether to turn off terrestrial signals and rely solely on internet-based TV (IPTV) in the future. This would mean that every household would be forced to take out an expensive fixed broadband contract if they wished to continue watching their favourite TV programmes. Radio reception and signals for emergency services could also be put at risk. Millions of older and disabled people, and those on low and modest incomes, would lose their essential access to TV to keep them in touch with the world and to prevent isolation and loneliness. Lynette, aged 80, who lives in Kent, says: “Free Terrestrial TV is essential for me – whether it’s for entertainment, the news or even learning new things from magazine shows. I don’t want to be choosing apps and making new accounts, I don’t want a screen that pops up with the TV trying to work out what I want to watch. I’ve tried watching television programmes online with family members, and they stop part way through with a whirling circle and then an error message appears. I tried a streaming service and didn’t like it. It is time-consuming and irritating trying to work out where I want to be, to remember the sequence of clicks, with hieroglyphics instead of words. If I make a mistake I have to start again. I have more important things to remember than clogging up my memory with unnecessary information. With my TV in my kitchen, and the normal channels through an aerial, I can leave a channel on that I know I like. I’m worried that the government will decide to take that away from me and others, who either don’t like, can’t afford or can’t use online versions”. The BBC, ITV and Channel 4 are all working together to convince the Government to take the drastic step of an early transition to IPTV, without any genuine concern about the millions who would lose out from such a move. IPTV would mean the end of a near universal free to air service, currently reaching 98.5% of households, where national moments of celebration and crisis can be shared. Although the Government maintains that it has an open mind, the lobbying of the broadcasters is intense, and elements in the Government want to use an IPTV switchover as a battering ram in forcing the UK population to accept, and pay for, the digital revolution. A recent Government stakeholder consultation exercise to inform the Minister in making his decision was heavily biased in favour of a rushed move to all-IPTV. In contrast, the petitioners do not oppose IPTV in principle but would like to see the current hybrid system, where households can choose between the two systems, or continue with both as a safety net, be maintained for an extended period. This petition, published by Silver Voices with the support of the Digital Poverty Alliance and the Broadcast 2040+ Coalition, calls on the Government to decide in favour of the viewer and pledge to keep Freeview terrestrial TV until at least the mid- 2040s.

  • T21949Presley
    Presley Turberville (@T21949Presley) reported

    @ATRightMovies Probably some mundane **** on Freeview.

  • AirfixNikon
    John 'Jack' (@AirfixNikon) reported

    @SkyUK why is there no subtitles on Sky Mix on Freeview at moment during Star Trek: Voyager episode. Your IT guys sleeping on the job or awake and trying to fix it? #startrekvoyager #skymix #Freeview

  • westlifesangel
    Julie evans (@westlifesangel) reported

    Last night watched down with love film on wedo tv on freeview good film

  • freefromwoke
    The moderately far right 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@freefromwoke) reported

    @GBPolitcs Why should I pay a tax for a service I choose not to use? If I choose Sky, TNT, Paramount, Disney, Netflix ect. I pay for it. The ones I don’t pay for (Freeview services) are funded by advertising. Frankly the public funding for C4 should be revoked too.

  • T21949Presley
    Presley Turberville (@T21949Presley) reported

    @ATRightMovies Probably some mundane **** on Freeview.

  • lightchilduk
    lightchild (@lightchilduk) reported

    @bluealoud I've never had Sky, had Freeview for a little while.

  • VuocoloRiz
    riz vuocolo (@VuocoloRiz) reported

    @DebNZ4 lol. wot a clown . not havin a new decoder box freeview kinda sucks coz that would be fukin gold.. i saw some of the interview .. *** she rambles lmao...

  • sambakey
    Sam Clark (@sambakey) reported

    @easternsparkle @Felstedboy We have Freesat, not Freeview, but can't you scroll down the TV guide to see where it is? I can on Freesat through my TV.

  • LandladyClaire
    Claire Pulls Pints (@LandladyClaire) reported

    Anyone else trying to watch Freeview Channel 7 (That's TV) and it's gone on a wonk? Was fine before the program started, is it an old recording and broken? @ThatsTVOfficial

  • JevWard
    Jev Ward (@JevWard) reported

    @BerisfordRon Its repeated on freeview. I saw an episode when I was young which still upsets me to this day. A young couples car breaks down they go to a house for help major twist at the end.

  • darnstadium
    'darnstadium' (@darnstadium) reported

    Under 'Damn right' hanging on to my old now-illegal video senders in case the manure hits the rapidly spinning devices and they turn off Freeview. Generating DIY digital TV as an act of protest with QR codes so folks can still access things.

  • MaldonGirl1966
    Anniroo the Essex Gel (@MaldonGirl1966) reported

    @fenlandflo Yes I used to listen to Smooth on Freeview but its disappeared now down here

  • PopeyeFreeview
    Popeye (@PopeyeFreeview) reported

    @krstnbrws More likely TV Warehouse will closedown because it's affiliated shopping channel meaning it's sponsored by different companies and not real shopping channel. Plus the change over to Your TV . TV Warehouse never went nationwide on Freeview i wonder why not?

  • iandraper84
    ian draper (@iandraper84) reported

    @frmichaeltoomey @ITVX There were no issues with my Saorview/Freeview compibox.

  • NM_Rdg
    NeilM (@NM_Rdg) reported

    @cudaplumcrazy @jdpoc Earliest date they are possibly going to remove Freeview from a terrestrial signal is 2034. And that's the absolute earliest, it's being reviewed constantly so could be extended.

  • freefromwoke
    The moderately far right 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@freefromwoke) reported

    @GBPolitcs Why should I pay a tax for a service I choose not to use? If I choose Sky, TNT, Paramount, Disney, Netflix ect. I pay for it. The ones I don’t pay for (Freeview services) are funded by advertising. Frankly the public funding for C4 should be revoked too.

  • Digitaltattie
    KateBakes (@Digitaltattie) reported

    @jdpoc The earliest possible date for a redesign of the Freeview service is 2030, which may simply be a slimming down to some core channels or a switch off, but no decision is even in the offing yet.

  • AstroJake
    Dr Jake Taylor (@AstroJake) reported

    Going to my friends house who had Sky and I had channels 1-5. I was like damn my friends are rich! Freeview changed my life.

  • tinyrowlet
    casey (@tinyrowlet) reported

    @DamonJMorris yes! i'm with freeview and i had to put it on the channel 4 app on my tv via wifi and it's working fine there. must be a satellite problem on their end

  • mgtyorks
    mgtyorks (@mgtyorks) reported

    @FreeviewAdvice transmitter fault with Weaverthorpe transmitter since power cut yesterday. No BBC channels except HD, and no BBC radio channels on freeview. 2 TVs, signal checked, retuned, other channels unaffected, others report same issue

  • AirfixNikon
    John 'Jack' (@AirfixNikon) reported

    @SkyUK why is there no subtitles on Sky Mix on Freeview at moment during Star Trek: Voyager episode. Your IT guys sleeping on the job or awake and trying to fix it? #startrekvoyager #skymix #Freeview

  • T21949Presley
    Presley Turberville (@T21949Presley) reported

    @Angelinajo4ngs I never watched your Freeview flms, you pungent frog.

  • BenJohn45874515
    Ben Johnson (@BenJohn45874515) reported

    @virginmedia why is the sound so terrible tonight? I've been trying to watch Father Brown on U&Drama but it sounds like I'm watching underwater. If I switch over to Freely or Freeview then the sound is fine.

  • freefromwoke
    The moderately far right 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@freefromwoke) reported

    @GBPolitcs Why should I pay a tax for a service I choose not to use? If I choose Sky, TNT, Paramount, Disney, Netflix ect. I pay for it. The ones I don’t pay for (Freeview services) are funded by advertising. Frankly the public funding for C4 should be revoked too.

  • zcelticboy
    Mr Celtic | 🇪🇺🎮👽🏳️‍🌈 | trans ally (@zcelticboy) reported

    @jdpoc I really hope Freeview (+ Freesat) never get axed. 1) We need a backup when internet or digital providers go down 2) Freely is subscription TV via the backdoor. You need to pay for monthly internet service to receive it. 3) Internet is not geographically accessible everywhere

  • CaswellAdrian
    Adrian Caswell (@CaswellAdrian) reported

    @kenton1206 I did the same with Virgin Mafia. It was going up to £90 for little more than Freeview and ok broadband. Swapped to a Cityfibre service (small firm based in Worthing even though I live in Peterborough) and bought a Netgem Plieo. Less than half the cost, should’ve done it sooner.

  • Spencer83809805
    Spencer 123 (@Spencer83809805) reported

    @pnemanicstreet @virginmedia hi mike... i'm in the same situation.. been a customer since 'Encom' which was 1994... apparently my bill is going up from £65 to nearly £130.. not going to wash.. a top of the range freeview box for me and community fibre

  • PriyamvadaGopal
    Priyamvada Gopal © (@PriyamvadaGopal) reported

    @TimFost2561 So if you cancel the license, you also can't access other freeview stuff, or am I completely off-base there?

  • flincauk
    Philip Wattis (@flincauk) reported

    @RichardWellings Replace the BBC with a subscription based streaming service - not dissimilar to IPlayer, and they can use their Freeview channels to promote and advertise the subscription service.