Freeview

Freeview Outage Report

Why is my Freeview service not working?

No problems detected

If you are having issues, please submit a report below.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours

The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Freeview Outage Chart 10/29/2024 20:10

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Freeview compensate me for the outage?

Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (88%)

    TV (88%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Phone (1%)

    Phone (1%)

  4. Internet (1%)

    Internet (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map

The most recent Freeview outage reports came from the following cities: Henfield, Chertsey, Maidstone, Daventry, Leighton Buzzard, London, Hackney, Aberdeen, Saint Leonards-on-Sea, Birmingham, Banbury, Gloucester, Milton Keynes, Glasgow and Great Yarmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenfield TV
United KingdomChertsey Internet
United KingdomMaidstone TV
United KingdomDaventry TV
United KingdomLeighton Buzzard TV
United KingdomLondon TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • HJMovingFarAway HJHeadingFarAway (@HJMovingFarAway) reported

    @Jack09056 Hello, hope you feel ok - life sucks at the moment. Put a good film on, if you have one. There are still some fab ones till Sun on Freeview.

  • fmacskasy fmacskasy (@fmacskasy) reported

    While @radionz is on news & current affairs blackout during "summer break", there's Al Jazeera on Freeview. This is what a commercialised RNZ would look like. One word: irrelevant.

  • NickHackett2 Nicholas (@NickHackett2) reported

    @salbags60 I'm sure there used to be channel like that called teachers tv but changed to together tv now and I've never watch together tv so can't tell you unfortunately. But it is on freeview

  • MaryMares81 mary whitfield (@MaryMares81) reported from Salford, England

    @FreeviewAdvice we have lost the majority of freeview channels having retuned a few times. Used the availability checker which says channels should be available, can you help? Thanks

  • Ozychlyrus84 Ozychlyrus (@Ozychlyrus84) reported

    I bought a hdd for my TV because I thought it'd be cool to record stuff but then I remembered that freeview is garbage and I basically wasted 60 quid

  • EricSMI47481041 Eric SMITH (@EricSMI47481041) reported

    @bartollengua @salbags60 ??BBC 4 is a terrestrial channel and on Freeview. No cable service needed for either of above

  • CameraTruth News_Camera (@CameraTruth) reported

    @bobbt2417 @NaomiLWood @Digbylj The BBC doesn't receive EU subsidy. It has made use of grants to help set up DAB radio and Digital Freeview switchover but this money (around £4m) wasn't used for programming or content. This info is quite widely available.

  • funusual Tinsel Tits (@funusual) reported

    @NoWireHangers Ah, damn. It tends to only appear on Drama channel on Freeview I've noticed.

  • Skycardseu SkyCards.EU (@Skycardseu) reported

    The service issue with some channels on our Freeview IPTV service has now been resolved. We are sorry for any inconvenience. Please reboot your Mag box to ensure the service is reactivated.

  • owainroderick1 Owain Roderick (@owainroderick1) reported

    For me, the festive TV schedule on the Freeview channels has been pretty dire. I think only the soaps and Doctor Who saved the schedule. I like Mrs Brown's Boys was poor. Normally. I love it! Against the opinion of Twitter. Don't have Sky or the like.

  • mostlyceltic81 Crackerman (@mostlyceltic81) reported

    @1MarkAllison I bought a Samsung at £700 odd quid and last year spend £800 on a Samsung. Neither have freeview yet cheap as **** shite tvs seem to

  • jjone125_j itma (@jjone125_j) reported

    @salbags60 Good idea, one of the extra BBC channels that are viewable on Freeview but then we have the problem of age related lessons

  • Tugzrida Cameron Steel (@Tugzrida) reported

    @o0dIpw @_marty_k I’m not sure if you’ll be able to pick up NZ fta here though. From Wikipedia: “Due to restrictions on broadcast rights, the unencrypted Freeview service...was set up as a horizontally-aligned service on the New Zealand spot beam.”

  • mostlyceltic81 Crackerman (@mostlyceltic81) reported

    Managed to download freeview onto my amazon firestick so, took it down, plugged it into my new TV. Hdmi port doesn't work. Brilliant. Just doomed to never get freeview. Never buying @SamsungTV ever again. No freeview. Hdmi port doesn't work

  • _Ninji Ninji 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇮 B L M / 1312 (@_Ninji) reported from Glasgow, Scotland

    @ali_king Now I feel like I should check the 365 Travel channel on Freeview again to see if they’re still advertising cruises that never happened

  • 1MarkAllison Mark Allison (@1MarkAllison) reported

    @mostlyceltic81 Why did you not buy one with Freeview built in then?? Seems like poor research before a major purchase to me.

  • JasonPrickett Jason Prickett (@JasonPrickett) reported

    @LGUK @LGUKCare Just bought a brand new 2020 model smart TV. Outrageous that it doesn’t support Freeview play. Can’t get ITV player or All4. Thought that’d be standard. Knew I should have went for the Samsung. Looks like a trip back to the shop to return it #LG #Wasteofmoney

  • xemilywalker emily (@xemilywalker) reported from Solihull, England

    The worrrrrst thing is, I’ve never had a telly in my room, never wanted one but that means tomorrow my mom and dad will be watching something awful in the back living room so ill be in the front living room with just freeview channels hahahaha **** off

  • boatratbown Kez #freedom #KBF (@boatratbown) reported

    @LeeHurstComic The problem is that you have to never watch live TV, and I do via freeview, I don't watch BBC but apparently that doesn't make you exempt

  • humol62 Humol (@humol62) reported

    @mikebhoy @bobby__peru CIAM. Why is that never repeated on high number freeview channels? I loved it.

  • RedRobinUK Robin Breeds (@RedRobinUK) reported

    @TalkTalk About a year ago you sign me up for talk talk TV package, i never asked for this & kept on asking it canceled time & time again you ignore me, but if you are not going to cancel it then sent me the T Freeview BOX ? at lest as i am being charged for some thing i go not use

  • JasonPrickett Jason Prickett (@JasonPrickett) reported

    @LGUK Just bought a brand new 2020 model smart TV. Outrageous that it doesn’t support Freeview play. Can’t get ITV player or All4. Thought that’d be standard. Knew I should have went for the Samsung. Looks like a trip back to the shop to return it #LG #Wasteofmoney

  • DanielCreminUK Daniel Cremin (@DanielCreminUK) reported

    @oflynnsocial GB News will be with us in March 2021. I’m hoping for my birthday on 1st March. News UK TV has had its license approved by Ofcom and is said to be targeting a “spring 2021” launch. It will be an evening-only news and current affairs service, and should be on Freeview.

  • CameraTruth News_Camera (@CameraTruth) reported

    @NaomiLWood @Digbylj Common misconception. BBC doesn't receive EU subsidy. It has made use of grants to help set up DAB radio and Digital Freeview switchover but this money (around £4m) wasn't used for programming or content. This info is quite widely available.

  • RichardBrecker Richard Brecker (@RichardBrecker) reported

    All this conspiracy nonsense about a "Great Reset". Never mind that bollocks, can you send one of the complicit world leaders or one of the shadowy global elite to help re-set my Freeview and Sky Digital please.

  • Ruth2E Ruth2E 😇 (@Ruth2E) reported

    @randomgirl1984 I’m lucky enough to have Prime, Netflix & Freeview plus territorial tv and I’m sure this has been the worst. Roll on 12/1/21!!

  • paullaw1882 Paullaw1882 (@paullaw1882) reported

    @SkyNews Ooooioohhh, sounds bad , I hope this doesn't affect Babestion freeview

  • GolfNovCallum Callum Badcock (@GolfNovCallum) reported

    @FreeviewAdvice hi - Freeview has been down for nearly two days in Swindon, is there anything being done to fix this?

  • PhaedrusUK Phaedrus Rusuk (@PhaedrusUK) reported

    @a1tam0nt_ do you have the same EPG 2021 problem with a #Sony #Bravia on #Freeview ?

  • DGPhotography9 DG Photography (@DGPhotography9) reported from Donegal, Ulster

    @pinkygeorgina91 Damn!! Wish I had freeview!