Freeview

Freeview Outage Report

Why is my Freeview service not working?

Problems detected

Users are reporting problems related to: tv and total blackout.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours

The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Freeview Outage Chart 08/15/2025 09:20

August 15: Problems at Freeview

Freeview is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Will Freeview compensate me for the outage?

Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (90%)

    TV (90%)

  2. Total Blackout (6%)

    Total Blackout (6%)

  3. Internet (1%)

    Internet (1%)

  4. Phone (1%)

    Phone (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. E-mail (%)

    E-mail (%)

Live Outage Map

The most recent Freeview outage reports came from the following cities: Grantham, Wimborne Minster, London, Worthing, Ellesmere Port, Tower Hamlets, Oban, Hamilton, Hailsham, Folkestone, Cricklewood, Uckfield, Preston, Bourne and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrantham Total Blackout
United KingdomWimborne Minster TV
United KingdomLondon TV
United KingdomLondon TV
United KingdomWorthing TV
United KingdomEllesmere Port TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • jonie1303 jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported

    @DavidofNotting1 @JujuliaGrace @EveryDoctorUK I have only seen clips of the awful #gbeebies on Twitter, I deleted the channel as soon as it popped up on Freeview and Freesat.

  • worraII AitchW (@worraII) reported

    i remember watching this on freeview in my room on school nights and i've never seen anything like it

  • gildy61 Random Jottings of Gildersleeve (@gildy61) reported

    @FreeviewAdvice @richdeightondj OTOH...a stand alone Freeview box in my home says all channels are available. They look fine. The inbuilt tuner in the TV says weak signal or it can't find any even after a scan. Same transmitter but probably a different location to Rich. Approx Darlington.

  • A_MrBenMitchell Ben Mitchell  (@A_MrBenMitchell) reported

    Any good freeview IPTV providers in the UK? My grandparents TV is really slow loading the guide, it takes 10 seconds. Also apps like Netflix and Prime never went above 1080p. Constantly had wifi issues. So we got a firestick …

  • TheRealAlika ALIKA - STREAM WIZ OUT NOW 🖤 (@TheRealAlika) reported

    I genuinely don’t understand why we cant just get a one freeview channel like BET at LEAST loool what is the issue?? #blacktofront

  • russ_nicol Russ Nicol 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@russ_nicol) reported

    @Penelop11785074 @OwenJones84 @GBNEWS Unfair to judge on a YT clip of anything. Shame your freeview signal is so poor. You can download the GBNews app onto your phone however and watch it live there.

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported

    Virgin Media broadband is brilliant, phone line and mobile sims good, but their TV offering is poor. Alas, they package them all together. Their basic TV offering is no better than Freeview. The rest are exorbitant Sky packages etc. Apps dead slow through TiVo. Firestick v fast.

  • oatmilkb1tch_ mrs worldwide (@oatmilkb1tch_) reported

    wtf is blues clues i grew up on freeview all i know is grown men shouting bogies in libraries

  • JamiePickles14 Jamie Pickles (@JamiePickles14) reported

    @FreeviewAdvice The problem I am having Is that my New Television Is a Hisense Model which won’t let receive the Freeview even though a new Mast has been put up In Thirsk

  • saintjeff52 Saintjeff "DO THE DEAL FROSTY" (@saintjeff52) reported

    @BritBox_UK 'Streaming now, only on Britbox'. You do understand that the vast majority of the British viewing population do not watch Britbox. Should stream it on a Freeview Channel. Viewing figures would quadruple. I personally have never watched this 'new' version. Ca ne fait rien

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @Ashcroft46 Hi, Rick. If you're still not getting Freeview channels, try an automatic retune on your TV, if you haven't done so yet. If that doesn't work, please DM us your postcode and house name/house number so we can check your predicted coverage.

  • AmyTeamLH Amy-Stream Eternal Love! (@AmyTeamLH) reported

    Of course the high pressure around the UK currently would be playing up with our TV signal. Honestly 😑 #Freeview

  • Phoebslyle Phoebs Lyle (Breathe On UK) (@Phoebslyle) reported

    Anyone in NI who has Freeview having problems seeing Ghosts on BBC1 TV guide?

  • fifasalty 💙Chris💙salt💙 (@fifasalty) reported

    @RealMickFoley i think one problem is the lack of hardcore matches and an hardcore championship. when you look back all the matches i remember they are covered in blood and death defying stunts. not sure why this is not happening now but again creative writing then aew shown on freeview in uk

  • christt C.J. Thorpe-Tracey ⧖ (@christt) reported

    It’s weird that there are five or six miserable 24hr news channels on freeview but not one 24hr sports news channel. There’s a big gap right there for a broadcaster to pivot their stupid 24hr cycle from ‘relentlessly depressing’ to ‘relentlessly (mostly) uplifting and fun’.

  • JasonAtDavid Jason Stone (@JasonAtDavid) reported

    @FollowerAndy0 @jimwaterson Yes but won't piping it through Sky, Freeview etc massively mitigate the risk of it breaking down?

  • pageturner_92 Emma✨ (@pageturner_92) reported

    When our TV was installed the guy said we didn't need to worry about the satellite signal dropping when the weather was bad because the freeview would easily run through the Sky. Well guess what, it is absolutely pouring down with rain and we've lost all signal!

  • richdeightondj Rich Deighton 🏳️‍🌈🐻📻🎙🎧 (@richdeightondj) reported

    Good news,I've retuned my telly and picked up 14 channels. Bad news,they're still glitchy. #freeview #BilsdaleFail

  • agirlcalledlina •𝗟𝗜𝗡𝗔• (@agirlcalledlina) reported

    Do they talk about anything else on gammon telly other than cancel culture that is being broadcasted on freeview

  • dongapalouza Dongapalouza (°!°) (@dongapalouza) reported

    @syd_rochelle Ok, I see you asked this 8 years ago, and have almost certainly found out since then but I can't help responding... the answer is yes, yes they did! And it's now back on TV, on Freeview, on 'Forces TV'. Enjoy!

  • JennyCo26009017 Jenny Cooper (@JennyCo26009017) reported

    @FreeviewAdvice No freeview signals in Swindon SN3 area, Is the signal down?

  • PhillWatson1970 Phil Watson Esq. #FBPE 🇨🇭🇪🇺 (@PhillWatson1970) reported

    @KarenStopHate @WasOnceLoved This is 2021 not 1979. For benefits you need a mobile phone and an online account. They don’t go to the job centre to sign on anymore. All TVs today are flat screens and as analogue signal has been switched off you need at least Freeview. This a classic case of a false analogy

  • ParmaleeWes WesParmalee (@ParmaleeWes) reported

    @arqiva To anyone commenting here. To date, I have not seen Arqiva reply here. It may be that they reply by DM, but I'm really not convinced. The Freeview answers read like 'how long is a piece of string'. A few MPs are pushing the issue.

  • BendyCuteness Abby Addison (@BendyCuteness) reported

    @Ametyler1 Literally I am so used to doing it all the time but I am feeling like making the change. I will still do free sometimes but no point getting letting people get in freeview get me down x

  • l999der Derek Rowley (@l999der) reported

    @FreeviewAdvice I live in Washington and received freeview reception from Bilsdale. I have a very poor signal at the moment making viewing not possible When the temp 80m mast is commissioned will I then get a viewable signal?

  • AlanWOODHEAD7 Alan WOODHEAD (@AlanWOODHEAD7) reported

    @RomanUWSB ...... We Allso have small freeview digital boxes that convert old analogue t. v. 's with scarts to new sygnal. Totally free. One off buy box and install payment. Bad side is if you watch live t. v. You have to pay a yearly licence fee to BBC. Around £138. A year...

  • DempseyEN 𝘿𝙀𝙈𝙋𝙎𝙀𝙔 (@DempseyEN) reported

    @tamago2474 Freeview folks be like... Wtf are they talking about

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    Getting a TAD fed up with @Discovery stating that something is New to DMAX when the series was shown earlier in the year on @QuestTV its NOT new stop treating freeview viewers as stupid

  • LukeMcCabe16 Luke McCabe (@LukeMcCabe16) reported

    @NickFrostSays Yeah stick every game outside the blackout Freeview, I agree. But the 3pm blackout is about keeping that culture of you go to 3pm games. The Premier League is really irrelevant in the discussion, it’s about making sure people go Carlisle when it’s -2 in January

  • garyburton45 gary burton (@garyburton45) reported

    We are on holiday in borth using freeview in our rented caravan we are having problems with the coverage a lot of what we call gremlins it has been happening a lot how do we stop it