Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (87%)
-
Total Blackout (11%)
-
Phone (1%)
-
Internet (1%)
-
E-mail (1%)
-
Wi-fi (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Helston, London, Glasgow, Crowborough, Woolwich, Watford, Golders Green, Colchester, Hove, Peterborough, Bristol, Bromsgrove, Tottenham, Cwmbran and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
TV | |
| London |
TV | |
| Glasgow |
TV | |
| Crowborough |
TV | |
| Woolwich |
TV | |
| Watford |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
Phillip Busch
(@KiwiBuschman) reported
@TVNZ morning. What's up with your Freeview signal for tv1, tv2 and Duke channels? No signal? But all good coming through sky?
-
Stone Cabin
(@stone_cabin) reported
@FreeviewAdvice Freeview TV reception has been awful in Portsmouth for months. It's getting worse. Please do something about it, your service is a joke.
-
Bryan Fréchette
(@magesnz) reported
@lonseidman I have a company called sky only because my wife want tv service , or else I would be only using internet available stuff like I have had for the last 15 years or the freeview service available in New Zealand
-
Dino’s Reviews
(@reviewsdino2) reported
@CaptainPikeachu @LeahyMichael43 It was so bad that UK Netflix got rid of it after three seasons and it had to be shown on freeview tv until Paramount+ debuted. It was purely made so a streaming service could have content.
-
Freeview Advice
(@FreeviewAdvice) reported
@richlonges Hi Richard, I am sorry to hear that you are having issues with your Freeview Reception. So, we can investigate this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
-
Martha
(@marfarfarquhar) reported
@johubris @jarrod__baker Ok I feel like a bit of an idiot, but it transpires the Freeview app is actually working on our tv now. I thought it’d been canned but I seem to have live tv.
-
Freeview Advice
(@FreeviewAdvice) reported
@pauljonesking Hi, I am sorry to hear that you are having issues with the Freeview Play service. So we can look into this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
-
winning
(@Lizzy_Windsor) reported
@YardleyShooting The effort of TPTB is to suppress awkward truths and misdirect with hoaxes. Another example - the Freeview TV platform is broken and can never be fixed. Govt wants us all online being tracked. TV Licence fees and antenna setup costs should be refunded.
-
Mark szczepanski
(@MarkSzczepansk3) reported
Couldn't get a good Freeview signal anyway
-
Gary MacKenzie
(@Ex_Uknova) reported
@SirEdwardBooth @DavidPoulden You never paid the BBC , you paid TV Licencing which you need to pay to watch GBNews live on Freeview or Sattelite.
-
Ricky
(@Ricky81D) reported
@Toria8Jones4 As soon as they started charging to see fights I stopped watching all boxing even the free stuff, we pay enough already for a tv licence then sky on top because it’s all just crap repeats on Freeview, I need my history and animal documentaries to stop me going crazy.
-
No Scottish Republic
(@Bill_King1960) reported
Breaking. Hummy declares his support for #ISIS 📺 Sky 501, Virgin 602, Freeview 233
-
gurncrop
(@gurncrop) reported
@AboutEG Might be worth following @DowndetectorUK. You will get alerts for things you don't care about, but it was a great early warning for today's Twitter problems, and that recent Freeview outage - answers the "is it just me?" question.
-
Ian
(@HawkeyeIan) reported
@bt_uk price increase, service decrease. Well Done BT! WHAT AN ABSOLUTE SHAMBLES. Nearly 2 years with this service and can't wait to leave and go to #Sky Lost all the freeview channels today! What a joke!
-
Douglas Sinclair
(@Fishy2007) reported
@Buzzjunkie29 @andalg1 I know I've been banging on about this for ages, a cup final in Scotland on Sunday and nothing on the Freeview network yet tonight the choice of two English cup matches, it's ******* awful.
-
Steve
(@Golfstee) reported
@alexelliottgolf @pxg I have always seem them as O Over priced Freeview tv kind of garbage gear? Sorry to any fans it's just my opinion😬
-
Jen
(@SmallCurtains) reported
Has anyone else's #FREEVIEW signal disappeared?
-
Greg
(@Gpearce555) reported
Absolutely stupid that Amazon has made watching Parcs and Recreation now almost unbearable to watch because even though you still have prime you still have to watch it through their Freeview service so there's no way to get rid of the ads...
-
Freeview Advice
(@FreeviewAdvice) reported
@_SteveAB @FreeviewTV Hi Steve, I am sorry to hear that you are having issues with your Freeview Reception. So, we can investigate this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
-
Howard
(@vertigen_f1) reported
@RhonddaBryant @ITVX Older smart TVs & older freeview/freesat boxes don’t support it. This is a massive issue for many people. This is no requirement to make manufacturer update software to support it.
-
Justine
(@bean0509) reported
@MacLiv Yeah I mainly just wanted Sky broadband but even that I’m going to cancel. Freeview channels are good aren’t they! As long as we get CBeebies then we’re happy xxxx
-
Monemii
(@Monemii_) reported
@ITVXhelp @ITVX Why? Why is it not available to every tv and Freeview service?
-
media:man 🔍🎬
(@chrishainstock) reported
Just had a great chat with the people from Restore TV - who knew that there is help available if mobile masts are interfering with your Freeview Signa l! - filters are available free of charge to help with interference. @RestoreTVHelp @FreeviewTV @FreeviewAdvice
-
🏴NineteenSixtySimon🇮🇪
(@GreatNumber7s) reported
Replay of yesterday's game on Viaplay Freeview just now. Aaron Moy, what a game he had. Never put a foot wrong 👏👏👏
-
Oddur Gunnarsson Bauer
(@oddurbauer) reported
@GoonerWaffle @LauraKirk12 Just a quick pointer from an Icelandic native, you can get the Freeview channels here if you get your internet service through a company called Kapalvæðing.
-
Barry Barcrest ✪
(@barry_barcrest) reported
@MarkFGrogan Virgin have never been able to connect my landline so I never had it for 10 years anyway even though it came with the package. I just canned that and the TV and have internet only now. Freeview, Netflix and Prime are more than enough TV for anyone.
-
GarethM
(@AuntieDrJo) reported
Are the shows on ITVX going to end up on Freeview eventually? Mostly the Plebs special and Nolly. Don't really get why they're exclusive to that platform when it's a free service. (Have an old telly, it works for getting channels but the apps on there don't work)
-
Amira Sagher
(@sagheramira) reported
Freeview are the service provider in other words
-
media:man 🔍🎬
(@chrishainstock) reported
who knew, that there is help available if mobile masts are interfering with your Freeview Signal!? Just had a great chat with the people from Restore TV. Filters are available free of charge to help with interference. @RestoreTVHelp @FreeviewTV @FreeviewAdvice
-
lostinfens
(@lostinfens1) reported
@DanielFooksArt Twitter's a bit like flicking through Freeview channels. Most of it is crap, some of it is harmful but occasionally it's educational or even uplifting. It's also the top venue to make a **** of yourself after 1 too many shandies.