Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (91%)
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Total Blackout (6%)
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Phone (1%)
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Internet (1%)
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Wi-fi (1%)
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E-mail (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: London, Kettering, Melton Mowbray, Lewisham, Aberdeen, Andover, Birmingham, Belfast, Margate, Mitcham, Sunderland, Woodford Green, Cheltenham, Whitstable and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Kettering |
TV | |
| Kettering |
TV | |
| Melton Mowbray |
TV | |
| Lewisham |
TV | |
| Aberdeen |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Parkins
(@HelenParkins) reported
@Robin_Askwith Enjoy your break from filming, Robin. I was having a bad day until I saw that "Confessions From A Holiday Camp " is on tv here in the UK this evening- 23.20 hrs on Talking Pictures, Freeview 82.
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Gruffalo Trace
(@MapleFiltered) reported
Can someone tell me how the hell a system as poor as @Freely_tv has been brought to market. Simply appalling designed, slow, clunky, user unfriendly and a MASSIVE downgrade on Freeview Play or You view. Deliberately avoiding selling TVs with your system now. Absolute nonsense
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John Michael Leslie
(@Dr_Jon) reported
Last Night I watched The Simpsons Movie, which I've never seen before but had recorded on my (newer of 2!) Freeview PVR in Jan 2013 (as I worked out from the Ads). Those Ads were actually the most interesting part - apparently the iPhone 5 has a whizzy new Do-Not-Disturb feature!
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Andrew
(@MixedSpur) reported
Awful picture for this U21 match. Like watching Freeview on a smart tv.
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EE
(@EE) reported
@liampdwyer Thanks for getting back to us, Liam. This service can be accessed on freeview on channel 236, or if you're watching on the app. If it's hardly working, it'll be best to reset your TV box, and possibly your broadband.
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ChrisK.Nature
(@chrisk_nature) reported
@Artemisfornow They should make 'over-air' broadcast (Freeview etc) free and Charge for iPlayer access which is already behind a paywall of sorts because it asks for your TV License number already Over air programmes have poor Image Quality as it is; why pay for SD quality?
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John Reid
(@JohnRei23687361) reported
I pay for basic TV Freeview at ,250 pound a year but I am still watching the same old **** I watched 3years ago
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That's TV
(@ThatsTVOfficial) reported
@Greyadder Are you a Freeview viewer? If so please direct message us and we will see if we can help you
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Sarah Louisa Collins
(@SarahLouisaColl) reported
Come on Freeview, sort out the signal in Hastings!!! @freeview
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Micheál O'Fiach
(@ihatemogs) reported
@crusaders1898 @andrewhdonohoe @Saraita101 No because it's called Saorview here, uses slightly different technology and doesn't carry BBC channels, only RTÉ and a few other domestic channels. Freeview, the UK system, is available in border areas where the signal leaks over the border, impossible to change.
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Terry Meehan
(@TerryMeehan1234) reported
@FreeviewTV Hi Freeview 101 BBC has no EPG since your retune. Can you fix that please?
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Vic...
(@VicSponge) reported
@Adam373032869 I like it sometimes but the picture quality on freeview is very poor for some reason, almost like its underpowered.
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Mr. E (The 2-stroke years)
(@Pwrf7doggo) reported
@MovetheWorld9 @novaramedia This time in standard English rather than poor signal freeview.
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Steve Wood
(@bitfernsteve) reported
@genetis Here’s my random selection: Cheese grater (satisfying, until … grated finger nail and gristle). Open fire (evolutionarily enjoyable, but … ow, burning!). Freeview TV Guide (more a UX thing, but … it will never load when I’m in a hurry).
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D
(@dr1141) reported
@SteveWalesPhoto @StansaidAirport @DavidBflower That's modern technogy, we still have our Baird 405 line set with those spindly screw in legs. Problem is reception of Freesat / Freeview is frankly rubbish. But we like that screensaver when we turn off at night. This fading dot - riveting.
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🜏
(@snailmancer) reported
@FreeviewAdvice we have got freeview at this postcode, the problem is the one for all indoor aerial i'm using. i don't know how those can be allowed on the market because they clearly don't work. in any case, just gonna get a splitter and get signal off of freeview box in other room. thanks tho
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Freeview Advice
(@FreeviewAdvice) reported
@snailmancer Hi, there. Sorry to hear that you're having problems receiving Freeview but if you can DM us your postcode along with house number or name, we can check predicted coverage in the area and advise from there. Fraser
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former hero ~
(@formerhero_) reported
i never had sky TV or any of the channels i could listen to rock music thru other than once a week thru a really shady freeview channel and a huge part of my music taste came thru that, and blink were on that
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Skipai Otter @cohost/skipaiotter
(@skipaiotter) reported
@bad1ands True but I don't think the UK Gov would want to do that as it's too costly. What if mobile network went down? There has to be other ways here. Even if there's emergency broadcast masts put up that transmit on everything. VHF, UHF, Freeview, Freesat, Sky, Cable, etc.
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Craig Mason
(@CraigMason) reported
I love all the drama from people complaining about the emergency alerts... "I DIDN'T CONSENT!". It's a broadcast. The gvt doesn't have access to your phone via emergency alerts. It's as intrusive as the BBC Freeview signal. Keep the alerts on. They could save your life.
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Gita Renik
(@OooAuto) reported
@itvcorrie disappointed that I'll never be able to catch up at the weekend... OAP with freeview not considered worthy 🥴
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The Evolution Of Life
(@TEOL85) reported
@DCMS A all data Freeview Play is feasible until you notice the signal can go out on a bad placed Ariel but unlike the RF signal version you can't find out the correct way to align the Ariel because you just get no signal no squires of broken channel feed just a disconnect.
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ged
(@GedCamera) reported
@SkyHelpTeam Well done Sky When your box breaks down Freeview is not available Is it true that most people use "dodgy" boxes only I cannot understand why?
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phil
(@Nessiethesosage) reported
@GetLustCast @nad8348 @grandi_fan Yup, they got me it. It was shite, I think someone joked why do you need it after the 15 minute freeview. I’d stick a vhs in to record it from midnight to 4am only to find half of that **** was some ****** talk show with fat old **** Derek Botham and annoying **** Eric Hall
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S4C 🏴
(@S4C) reported
@yanto007 @S4Cchwaraeon English commentary will be available on the Red Button on Freeview. Any issues on the day get back to us.
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BenArmstrongsOnlineMusic
(@BensOnlineMusic) reported
@jcalvarez2 @freesat_tv My parents invested in a 2TB freeview box. Not only was they dky q LNB not compatible and required a replacement at £100, but the box was incredibly slow and kept freezing. They just use apps on their smart tv now
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IANdrew Dice Clay
(@IANdrewTheGiant) reported
I hear so many people wanting a blue tick. I had one in 2002, it wasnt fun. Blue tick is of course a prolonged twitch you get after finishing yourself during the 10 minute freeview in a computer seat. Never going back there again.
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Angel 💗 Lexie Doll 😇💗💖
(@lexied0llxo) reported
@Lucindacutexx12 @LeonaLionheart7 @AdultWorkcom Yes if they're quick enough they can dip in and out without paying !! These new rules are stupid. I would never ever sit in Freeview. It's hard enough to make revenue and these rules are creating expectation that we should sit in free
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mark quinn
(@mkquinn68) reported
Apparently it’s on the red button channel on Freeview !?!? Still a terrible decision BBC !!!!
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Itz_Literally_Me
(@itz_literally) reported
@Tedsquare23 I mean, nowadays everyone has a TV (unless they are dropped to Basic) but they are Freeview & have radio stations.. ... also the wing would be listening to sad hour for people outside requesting songs for them... And blasting music a weekend off their Barnets! Wtf is he chat'n!?