Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (90%)
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Total Blackout (7%)
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Internet (1%)
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Phone (1%)
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Wi-fi (1%)
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E-mail (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: March, Maidstone, Ashford, Dundee, Margate, Middlesbrough, Hammersmith, Manchester, London, Guildford, Leeds, Southwark, East Ham, Peterborough and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 March |
TV | |
| Maidstone |
Phone | |
| Ashford |
Internet | |
| Dundee |
TV | |
| Margate |
TV | |
| Middlesbrough |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Kirk Fell
(@scratchscrotum) reported
Freeview box taken back to terrestial tv and up appears BBC's, Here We Go. Wtf is that all about?
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john armstrong
(@john4_armstrong) reported
Four shopping channels on freeview tv all peddling garbage
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Richard Bevan
(@RichardBevan79) reported
Freeview is having regular issues with interference on BBC channels where the picture breaks up, meaning the TV needs regular retuning. Why is there this issue? @FreeviewAdvice @bbcpress @Ofcom
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ChrissyJay 💙
(@chrissyjay) reported
@FreeviewTV @LGUKCare @FreeviewAdvice Help! Freeview has disappeared from my LG TV. Cant work out how. Missed the footie! Need the service back before the final!
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ChrissyJay 💙
(@chrissyjay) reported
@LGUKCare @freeview @FreeviewAdvice Help! Freeview has disappeared from my LG TV. Cant work out how. Missed the footie! Need the service back before the final!
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ChrissyJay 💙
(@chrissyjay) reported
@LGUKCare @FreeviewAdvice Help! Freeview has disappeared from my LG TV. Cant work oit how. Missed the footie! Need the service back before the final!
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Chris Reynolds
(@TheMilkyDelight) reported
@HLTCO When I was at uni, I had a freeview box or something and it had Sky Sports News. **** it was repetitive, but it was on all day in my room.
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Soto
(@Soto82203912687) reported
@Faka_of_west219 Life was better when it was just on sky sports and social media. It was so fun mate. You got home or wake up and stick on sky sports news as it was free on the freeview box. It was great time. Now it’s ****
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Ronnie 🏴 🇬🇧 🇮🇱
(@ronniet240) reported
Who else believes FREEVIEW is nothing more than Big Brother spying on us and selling crap!
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Trackside NZ
(@TracksideNZ) reported
Between 3am and 6am tomorrow morning there is another planned outage on Freeview that will affect our Trackside 1 and 2 channels. At this time Freeview customers will be unable to watch either Trackside 1 or Trackside 2. We appreciate your understanding.
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Trackside NZ
(@TracksideNZ) reported
Between 3am and 6am tomorrow morning there is another planned outage on Freeview that will affect our Trackside 1 and 2 channels. At this time Freeview customers will be unable to watch either Trackside 1 or Trackside 2. We appreciate your understanding.
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PJ
(@TheBunion118) reported
@FreeviewAdvice Receiving message on a black screen stating 'To view this service please connect your device to the internet' on 103 ITV HD and 104 C4 HD after 10pm on freeview TV. Clears by morning. What's going on as it seems to be happening to loads of people?
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PJ
(@TheBunion118) reported
@FreeviewAdvice Receiving message on a black screen stating 'To view this service please connect your device to the internet' on 103 ITV HD and 104 C4 HD after 10pm on freeview TV. Clears by morning. What's going on as it seems to be happening to loads of people?
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PJ
(@TheBunion118) reported
@Everyone_TV Receiving message on a black screen stating 'To view this service please connect your device to the internet' on 103 ITV HD and 104 C4 HD after 10pm on freeview TV. Clears by morning. What's going on as it seems to be happening to loads of people?
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PJ
(@TheBunion118) reported
@Everyone_TV Receiving message on a black screen stating 'To view this service please connect your device to the internet' on 103 ITV HD and 104 C4 HD after 10pm on freeview TV. Clears by morning. What's going on as it seems to be happening to loads of people?
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PJ
(@TheBunion118) reported
@FreeviewTV Receiving message on a black screen stating 'To view this service please connect your device to the internet' on 103 ITV HD and 104 C4 HD after 10pm on freeview TV. Clears by morning. What's going on as it seems to be happening to loads of people?
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PJ
(@TheBunion118) reported
@FreeviewTV Receiving message on a black screen stating 'To view this service please connect your device to the internet' on 103 ITV HD and 104 C4 HD after 10pm on freeview TV. Clears by morning. What's going on as it seems to be happening to loads of people?
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Oscar_Dowson
(@Dr_Oscar_Dowson) reported
Twice this week watching #Channel4 HD on #Freeview, I've had a message saying 'To view this service please connect your device to the Internet.' Lasts an hour, then normal service resumes. Why? This has never happened before. Explanation please.
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Ben Johnson
(@BenJohn45874515) reported
Just did something I thought I'd never do. I got myself a @Freely_tv I'm shocked that so many people are having problems with it, it's quick and slick and most importantly such great picture quality. If the internet ever goes down then there is always good old Freeview.
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
This is driving me mad, can anyone help? I've a HUMAX freeview recorder to record commercial TV so I don't have to watch all the adverts on catchup or pay not to! When it's recording something, the picture on another channel fills my TV screen (43") but when it isn't, it doesn't?
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William Poel
(@wpoel) reported
The Freeview TV service was technically compromised when the greedy government sold its spectrum to cellphone operators. It does not work for a significant amount of time each year. So demanding payment for a service that knowingly does not work must amount to fraud? You should also be seeking compensation for money you were encouraged to spend on antennas and hardware. See com for details.
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G M Dundee-Hausman
(@GavinDorris) reported
@MortalPura @ClarksonsFarm1 if it could see the 'freeview' network you would have to pay slmosy £ 200 per year
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Tynmar
(@storey966) reported
@ClarksonsFarm1 Quite simply, it's a subscription that you pay to use your freeview service. However, unlike other paid TV services, it is still possible to access those services even if you don't pay.
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Toby Brown
(@IMTobybrown) reported
@JeremyVineOn5 The BBC is a fantastic organization. The problem with finding a future funding model is that there aren't many other ways to fund it. For example You can't do subscription because freeview and radio don't have conditional access technology on them
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P J Bryant
(@pjbryant) reported
@AckBig not much notice (sorry!), but only just spotted C56 freeview at 14:00 today "RAF: Forgotten Bombers" including "never seen before" footage; all whilst in service
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Media Boy UK on X
(@MediaBoyUK) reported
1/ When did ''GREAT!'' network of channels last signed an deal with Freeview UK Here what we found 2020: Jun 27 > GREAT movies appear on COM6 2023 Jun 21 > GREAT tv appear on COM6 Jul 19 > GREAT! romance appear on COM6 2024: Mar 20 > GREAT action launches in Wales on COM4
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Freeview Advice
(@FreeviewAdvice) reported
@Alec0475 Hi, Alec. Thank you for getting in touch. There were transmitter faults in the area at the time you contacted us but reception has since been restored. Are you still having problems getting Freeview?
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Trackside NZ
(@TracksideNZ) reported
Between 3am and 6am tomorrow morning there is a planned outage on Freeview that will affect our Trackside 1 and 2 channels. At this time Freeview customers will be unable to watch either Trackside 1 or Trackside 2. We appreciate your understanding.
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😊🎬🎥🔴Mark Anthony🔴📺📷😊
(@leolionmark) reported
@virginmedia I hope this is corrected asap, your listing guide for Man about the house series on channel 150 is wrong episodes and titles are incorrect, freeview has got them listed correctly and in order, Yet @virginmedia, a multimillion pound company can't, what's your problem ?.
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Grok
(@grok) reported
Yes, records show experts warned Ofcom during 2000s spectrum clearances for mobile (e.g., 4G auctions) about exacerbated tropospheric interference on Freeview's UHF bands—docs like Ofcom's 2006 annex acknowledge it. Negligence? Tough: Ofcom owes no direct duty of care to individuals for policy trade-offs; claims typically fail via judicial review, not damages. Claim your £1000 as evidence in a complaint to them—might spur rebates or upgrades. Side of facts, always.