Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (90%)
-
Total Blackout (7%)
-
Phone (1%)
-
Internet (1%)
-
Wi-fi (1%)
-
E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Southwark, Duns, London, Leicester, Eastbourne, Leighton Buzzard, Chester, Belfast, Brough, Bangor, Monmouth, Cowes, Exeter, Ventnor and Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
TV | |
| Southwark |
TV | |
| Duns |
TV | |
| London |
TV | |
| Leicester |
TV | |
| Eastbourne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
Notts TV
(@Notts_TV) reported
@a_cooper17 Hi there - sorry for the early issues, you should find any audio issue is resolved on Freeview
-
Helen Charlesworth 💙
(@helen0107) reported
Bad news - the family I'm babysitting for only have @FreeviewTV No offense to Freeview, but how am I going to watch the @ChampionsLeague now? Plan B is my @btsportfootball on my ipad, but need to find WIFI & password to facilitate that. Especially if it goes to ET & penalties
-
Nigel Hurneyman
(@Nigelh7n) reported
@FreeviewAdvice I've retuned my freeview decoder and got the 41/69 Horror/CBS justice swap. But I've also lost 64 Freesports and 77 Now 80s. I can't see that on your site anywhere. My postcode is HP13 and I'm on the Greater London signal.
-
Freeview Advice
(@FreeviewAdvice) reported
@1066shrimprail Hi, I am sorry to hear that you are having issues with your Freeview Reception. So, we can investigate this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
-
radiolala
(@radiolala1) reported
@Forces_TV @archivetvmus71 I gather that Forces TV is shutting down on Freeview at the end of June?
-
Notts TV
(@Notts_TV) reported
@Christine0762 Hi there you should find this issue is resolved On Freeview
-
Notts TV
(@Notts_TV) reported
@Birdman9531 Hi there you should find this issue is resolved on Freeview
-
Dave Wales
(@DaveWales15) reported
@AndrewM2p4c @andymcgowan001 They have to pay to broadcast via transmitters. They pay for the BBC national dab multiplex. I can't imagine subtracting one station from it saves much. They have to pay freeview, sky and freesat too. Personally I never listen to it through my tv.
-
Oliver Brett
(@Oliver___Brett) reported
Any help available for the senile? Eg is BT Sport on freeview and if so where? TIA
-
Dimitris
(@Pic889) reported
@chrisgseeger @FT This begs the question: Since you can't receive the entirety of BBC's broadcasts through generic DVB-T2 equipment (you need a special "Freeview HD" receiver), why not encrypt the service and give subscribers a CAM module to watch it? Let's see how many really want to pay for it.
-
Paul Bennett
(@paulbennett2018) reported
I can't see any sign of #ChampionsLeagueFinal being listed, on poor man's telly (terrestrial / Freeview).. So much for it being the people's game. #ChampionsLeague
-
Music is my first love. And it will be my last.
(@RainbowChazer) reported
@stuffierescue Disconnect on Thursday, reconnect on Friday? We were without internet for weeks here, and Freeview too as the TV aerial was broken. Have I told human about the 6 month hassle to get £25 out of British Telecom because I was moving out of area although staying with them?
-
JT
(@What_JT_Thinks) reported
Come on @bt_uk when are you going to offer an internet only TV service including Freeview. It was there for a bit then taken away citing “software problems”. When is the release date? Then I can sign up.
-
Scousenan
(@Scousenan2) reported
@OGDuckington Part of job should be live on lowest income, in poor housing, no car, freeview, no restaurants etc and live that way for 1 month, preferably in the winter months.
-
eloise angharad
(@eloiseaa728) reported
@nahthanksthough @kennysmith21 @beffybadbelly Also worth mentioning that CBBC is on Freeview Light relays as it is broadcast on BBCA and BBCB unlike the commercial childrens channels. Bad for rural types.
-
kelly pickard
(@kellybobs200) reported
@FreeviewAdvice hi is there a problem with freeview in the hull area my LG TV won’t show any freeview channels!
-
Ben Dover
(@djuwannamann) reported
@sophieelsworth @australian @aus_media No one under 35 watches Freeview TV It's garbage and cringy program after program. Over saturated with ridiculously edited and scripted "reality tv" and the news has become biasedly partisan, misinforming, innacurrate and disingenuous. Freeview basically strangled itself
-
Wez
(@WezzRail) reported
@PetroPablo3 @DitsyRedOne @beffybadbelly So circumstances can't change? They may have been able to afford the TV and simply use freeview rather than paying for a service...
-
Notts TV
(@Notts_TV) reported
@Ayrton12Senna @NottsTV Sorry for the earlier issues - you should find this is resolved now on Freeview
-
Ron West
(@ron__west) reported
@A_Liberty_Rebel @MargotLJParker @CatharineHoey Why not have low resolution & mono sound (with expensive sports/etc events replaced by old films) on the Freeview service, and HD & stereo of full repertoire on paid services?
-
Me
(@oneiljam) reported
Feels great to cancel my Virgin subscription. Was going to be £98. I now have all the programmes watched on freeview.
-
Sharkey #FBPE 🇪🇺🇺🇦
(@geordieiceman) reported
@simonharris_mbd And they should have Betamax players too. None of these la di dah Freeview thingies. Poor people are just SPOILED...
-
SHRIMP - Hastings
(@1066shrimprail) reported
Anyone else finding that DAVE and W channels on freeview are suffering from really annoying blackout screens? (Have retuned x2 so not the set).
-
Connor Dale
(@CDProd95) reported
@tjtex26 BBC1 was a bad example but Sky 1 isn't part of Freeview is it, as far as I can see if you want Sky Sports through sky and not now TV you need to have sky's contract for Sky 1 etc
-
eloise angharad
(@eloiseaa728) reported
@kennysmith21 @beffybadbelly No, on widely available freeview (i.e not on the local mux where tinypop lives) there are two: Pop (Arq A) and CITV (SDN), under the impression only CITV is in a similar market (age group) and is not a particularly good service… There is a reason CBBC dominates.
-
LennyMilk007
(@LMilk007) reported
@daisypops63 Diabolical....it caused me to run to booze shop and back .... however it looks still awful on council TV ( freeview) for the hours ahead although some #LouisTheroux appears in my channel hop antics
-
CCÉ FISÉ
(@IrishTV_films) reported
@BbcBring In NI there is potential to work with RTÉ to have RTÉ2 share with CBBC in replace of its TRTÉ/RTÉjr service. Even to put RTÉ2 +1 on Freeview there with CBBC sharing when its not on the air.
-
Jack Yan 甄爵恩
(@jackyan) reported
@RaewynScott1 I havenʼt looked into that Freeview on Demand yet but it sounds like I donʼt need to! 😯 Sounds like they want to become a streaming service and donʼt really want to do broadcast TV any more.
-
Miss pinkygeorgina Wright
(@pinkygeorgina92) reported
Hot cold painful spastic antacid reflux irritable bowel syndrome half of a bowel piles bladder problems pain pains wee pee poo **** tena ladies extra large pants toilet bed freeview blaze tv 64 twitter time is now is 7.02 8.00 medication from support workers seniors management a
-
.
(@moonstruckl987) reported
@mawju5 the worst era was before i had freeview. just 5 sad channels so ghetto😭 they would put on like 2 hrs of cbbc and that was it skjsjsnsns i sufferedd