Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (89%)
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Total Blackout (7%)
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Phone (1%)
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Internet (1%)
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Wi-fi (1%)
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E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Haddington, Milton Keynes, Saint Leonards-on-Sea, Glasgow, Rugby, Tower Hamlets, Kidderminster, Caerphilly, Worcester, Sunderland, Scarborough, Epsom, Manchester, Hampstead and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Haddington |
TV | |
| Milton Keynes |
TV | |
| Milton Keynes |
Total Blackout | |
| Saint Leonards-on-Sea |
TV | |
| Glasgow |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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DobroMan
(@man_dobro) reported
@CaptainKramer @SkyHelpTeam @GBNEWS Freeview 236? Crap picture quality but still eminently better than the other news outlets.
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My name is Matt (maybe)
(@FridayMinus) reported
@WotNot5 @GBNewsFails I've just been Googling about it - apparently they're having some problems on Freeview even after retuning (which is what I did). Everything about GB News just oozes high quality.
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stevie JJ .
(@steveja89368890) reported
What’s all this fuss about regarding @GBNEWS Only problem I found when watching on Freeview was the sound.
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AndyYoung
(@YoungOneUK) reported
@FreeviewAdvice @Jamesmack007 @GBNEWS Speaking with people across my Town and troubleshooting with others across the internet. GBNews on Freeview is slightly blurry and fuzzy. This would suggest it is a Freeview transmission issue not a receiver issue as others are having the exact same problem.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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AndyYoung
(@YoungOneUK) reported
@FreeviewAdvice @Jamesmack007 @GBNEWS It's definitely not the signal as others watching this channel on Freeview who I have spoken to on the internet around the UK are having the same problem with this channel across multiple regions. Every other channel on Freeview including HD is perfect.
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Dj johny Garcia
(@djjohnyg) reported
from
Richmond, England
@itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony
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Mark Duffy
(@LordduFey) reported
@GBNEWS Hi there, congratulations on launching your great news channel. I’ve noticed that the volume on your channel is much lower than the other channels on Freeview. Is this for your tech guys to fix, or is the problem with Freeview to fix?
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erin
(@tremolo_) reported
frenziedly sending death threats to ikea because they pulled advertising from the **** freeview news channel i have to pretend to like to own the lefties
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cal
(@guesswhatmimi_) reported
wtf is this “new news channel” everyone is harping on about? am i missing something here bc i can’t find any new news channel on the freeview
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Tony Muller
(@TonyMuller13) reported
@BullshireSB Since when is Freeview a streaming service?
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Aka Queenie
(@jubbsxx) reported
@java2107 It's freeview terrible picture.
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joti261
(@joti261) reported
@IndyVoices @tompeck I can't actually get it on Freeview, signal too weak in the middle of Northants! So only seen snippets but pretty much what I expected. From comments I have seen from the 'can't wait' to see it brigade the infighting and dissatisfaction is well under way, also just as expected!
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Steve Austin
(@Donatedparts) reported
@shoba_31 Not down, watching GB News on freeview 236.
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Nacul Drol
(@DrolNacul) reported
@SirBasilBrush @GBNEWS I need to turn up the volume by 50% (Freeview). If I forget to turn it back down again before switching to another channel I get ear blasted.
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@java2107
(@java2107) reported
@jubbsxx where are you watching it? i haven't experienced much of this apart from the sound and lighting issues, but i have also been watching it on my phone. i have heard reports of most issues originating from freeview, which has bandwidth issues or something. criticism is good though!
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henry
(@___henno___) reported
@_Nev20x basically i don’t have a freeview signal cable thing so i watch everything on my ps4. iplayer is fine but i can’t get itvhub to work so unable to watch any games on itv
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alan watson
(@allybalder) reported
@mgtruth Had Sky Q for yonks - never a prob - except when weather bad to the south east - switch to freeview
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pʰɔːɫ faʊks
(@paulfoulkesyork) reported
@RacingFlamingo @i_horseracing oooooh. It's not HD on Freeview but that might be me... thanks, will see if I can fix that.
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Imron2
(@Imron215) reported
Is anyone having trouble getting GB News? I understand it's on Freeview Channel 236 but it doesn't come up. Have I got a woke TV set or am I just being a bit dim?🤔
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Flaue Xzergi
(@skull441234) reported
@Daily_Express HD on freeview tho, poor picture quality, unwatchable...
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Debbie Cameron
(@wordspinster) reported
@DrClaireH Discovering that this is available on Freeview has vindicated my policy of only ever retuning when I suddenly lose a channel I actually watch--every time I do retune I get mesmerised by a bunch of new and terrible additions
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💙Dawn💙ProudtobeBritish💙🇬🇧
(@DawnieR2) reported
@sandieshoes We would be happy to. Cancel our Sky subscription and watch it on Freeview / subscription. Likewise we subscribe to Amazon Prime, Netflix, don't give it a 2nd thought. Good VFM.
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DJ Midarezaki, Esq. 🇬🇧🇭🇰➡️ #LivesMatter
(@DJMidarezaki) reported
@Gbeebies If you're watching on Freeview the picture quality is likely down to most streams on the commercial multiplexes being transmitted at 544x576 then stretched to 16x9 to keep bandwidth down (thus sell more channel slots). This is down to the multiplex operator, not the channels.
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DobroMan
(@man_dobro) reported
@MarcherLord1 @GBNEWS Freeview 236, crap picture but better than nithing
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Father Ted
(@AntiWoke75) reported
@J_onathon @IndyVoices @tompeck I think the picture quality & freeview channel number let it down but the content is very good
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Steve Daly 🏴&🏴
(@SteveD26185065) reported
@GBNEWS @afneil Such a shame you’re all the way down the freeview channels on no.236 while the BBC are still squatting on the defunct BBC3 freeview channel no.7… Maybe after the teething troubles are sorted this is something to aspire to? Kindest regards
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🅱️orson 🏴
(@BORSON_) reported
@ElRaynerista There is a saying "there is no such thing as bad publicity" Many, will have never heard of GB news (Sky 115, Freeview 236), before the negative publicity but I guarantee a high amount who didn't know may have looked for it, which is great news for a fledgling channel.
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Colin Welsh
(@ColinWelsh3) reported
@paddypower Tell everyone to turn over to the BBCRB service 601 on freeview you get the radio commentary with Jermaine Jenas 🕺
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Freeview Advice
(@FreeviewAdvice) reported
@washedlufcwhite Hi, I am sorry to hear that you are having issues with your Freeview channels. So we can look into this further for you can you please DM us your postcode and house name or number. Thanks, Dylan.