Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (90%)
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Total Blackout (6%)
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Internet (2%)
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Wi-fi (1%)
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E-mail (1%)
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Phone (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Harlesden, Gloucester, Bedford, Glasgow, Cardiff, Bath, Hastings, Bexhill-on-Sea, Canterbury, Leicester, Fleet, Harringay, Didcot, Manningtree and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Harlesden |
TV | |
| Gloucester |
TV | |
| Bedford |
TV | |
| Glasgow |
TV | |
| Cardiff |
TV | |
| Bath |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@JanSmit91387857 @Astrid43254552 Yeah down on Virgin and Freeview sure same with Sky hopefully not another Red Bee Problem again if the feed goes there
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Random Jottings of Gildersleeve
(@gildy61) reported
@brianwinteruk @GoffyMedia @BBCTees It is on mine. Well...not Freeview at present in my area because the local transmitter burned down.
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PS
(@steeleyp_) reported
@LucyTurner_x @skytv Yes, £10 per month no matter how many pucks you have. The £50 per box charge is steep though. If broadband goes down, you can’t access any content as it doesn’t have a hard drive so you won’t even have recordings to watch. Only way around that is to have an aerial for Freeview
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mark chaney
(@chaneybabes) reported
Why is there still no #Horrorchannel app?? Wtf they playing at?? Come on and give us something better than #Horrorbites on that awful Freeview!
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Bee Business Bee
(@beebusinessbee) reported
@officalITV It appears that your channels are down on Freeview. Still can view them via ITV Hub, however surprised you have not put some statement out on this outage, given the number of complaints being made.
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Mike (ex-a516digital)
(@a516digital) reported
* These two sites are affected as they currently broadcast all the main Freeview channels on the frequencies that Bilsdale will be using. To avoid interference, they need to come off air during tests. **That 80 metre temporary mast will be in service for quite some time.
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John Higham
(@johnshigham) reported
@docrussjackson @ta_mills A freeview retune meant l lost most channels a few months before I cancelled it anyway and even new cabling, a filter and a signal booster didn’t help. I refuse to pay for something with opt-in alternatives just to be an obedient sap.
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David Smythe
(@Cloagfarm) reported
@queenchristina_ @AliMirajUK @jonathansamuels Sky news signal on Freeview non existent tonight.
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Rusty Gallante
(@Stuarsenal75) reported
@itv Freeview channels not working in RG21?
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Mike (ex-a516digital)
(@a516digital) reported
There have been multiple reports of issues with the Freeview multiplex carrying ITV, Channel 4 and Channel 5 in standard definition. Different areas have been affected in different ways, but some services have been garbled/distorted,
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☃️
(@Mr_0151) reported
We had tv wallahi I’m talking freeview we never had cable as they say...
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@ibrocksom @virginmedia It was down on all platforms including Freeview so not a Virgin Media problem for a change
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Daryl Millar
(@daryl_millar) reported
@danowen79 @LukeCustardtv NOW sent me a questionnaire about this a little while ago. Sounds like a great TV. I especially like the built-in soundbar. But as a pay-lite customer, I wouldn't pay for full Sky. And no Freeview tuner rules me out.
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IronMask75
(@IronMask75) reported
@FreeviewAU Can you please stop the #Freeview info banner from popping up by itself every 5 minutes on my Sony Bravia X95G? Problem started this week after an update and it's starting to annoy me.
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Hayley Jane Lyon
(@HayleyJaneLyon2) reported
@ITV Are you having issues with your ITV freeview channels this afternoon? All are currently pixelated. Other channels are ok. Please advise? Thanks
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IronMask75
(@IronMask75) reported
@FreeviewAU @FinancialReview There's an issue with this service that, if you change the channel and there is no program information, the banner remains on screen forever. Only way to remove is to hit green button to open Freeview guide, then hit back, then exit. Sony Bravia X95G.
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Dre ®
(@drebee88) reported
Anyone else's free view just now showing signal. Or is it just mine. #freeview
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unrepentant Englishman
(@SteveTheManCla1) reported
@sturgess_steve Old man's fingers you know! If your a fan of Mr k Everett he's back on the tele! Be gad on a channel called that's tv gold most of it crap though! 91 on freeview 187 sky! He was quite mad you know!
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alljusthuman #FBPE #leavealighton 🇪🇺🇵🇸
(@alljusthuman) reported
@My5_tv There are good programmes on Ch 5 but my5 is not user friendly. A Search option for recent progs would help and an alphabet to help navigate browse. And why is My5 not showing current series of Highland Vet & Casualty24/7? (I watch on Freeview/smartTV).
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BugBear
(@DissBugBear) reported
@TalkingPicsTV Getting VERY poor reception in Diss at the moment from Freeview/Tacolneston, but that's likely a transmitter problem, not you.
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Simon Arnold
(@Arnold__Simon) reported
@actiontiff @MailOnline I'm watching STV HD all good on Freeview service. #tippingpoint
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Dave
(@EssexRocker) reported
Disappointed that @skytv without a dish was announced as #SlyGlass and not the service launched in other countries. Seriously, WTF is that? I'll be stuck with Freeview and the limited features of @NOW for a while 🙁💩
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Linzi
(@LLLioness1973) reported
Anyone else having problems with Freeview as i have lost so manychabbels and reinstalled installation 4 times and still missing channels.
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RAWriter
(@RobertF44768549) reported
@KerryDaynes @ClairClair211 I can't get Freeview (no terrestrial aerial). Curiously, Discovery+ isn't on FreeSAT, which I do get. Maybe there's some streaming service that includes it - I'll investigate.
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Patrick W Robinson-Ingleton
(@G3LSY2472005) reported
@skytv Can you Record on Sky Glass & Store the Programmes??? And if you Cancel your Sky Contract can you use the TV as Standard eg like buying a FreeView Box and Connect that???
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Frequency Formation
(@FrequencyFormat) reported
Dear ITV Put some money in your meter, your channels have gone done down on Freeview.
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Terrywhittingham
(@Terrywhittingh8) reported
@FreeviewTV The Yesterday channel has disappeared from my TV. To start with the message said "no signal". When I retuned, it said " invalid channel". I've done a Freeview check using my postcode, but that said no outages in my area. Any hints on how to get Yesterday back.
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Max Richens 💙
(@runnerbrite) reported
@charlesarthur @BBCMoreOrLess Only Freeview. Freesat ones are a bit more expensive as generally on larger Sony boxes if I stayed Sony.. Though I also have a Panasonic freesat TV which works ok. But an issue is that the current one works so I am reluctant to add it to the heap of discarded electronics.
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MVPNRS (Alex belfield he's a liar!)
(@mvpnrs) reported
The Freeview ITV channels they are down! ITV ❌ ITV+1 ❌ ITV HD ✅ ITV2 ❌ ITV + 1 ✅ ITV3 ❌ ITV4 ❌ ITVBe ✅ #Freeview
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Mikeapollo
(@mikeapollo) reported
@SimonNewton5 @TransAm58 @arqiva ... many areas that are served by relay transmitters (ie. not the main masts - but secondary relays) do not have access to the full range of Freeview channels - the broadcasters decided it is not worth the cost to cover those areas with a primary service, let alone a backup.