Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (88%)
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Total Blackout (9%)
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Internet (1%)
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Wi-fi (1%)
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Phone (1%)
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E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Hounslow, Exeter, Norwich, Haywards Heath, Banbury, Newquay, Cwmbran, Waterlooville, Canterbury, Stratford-upon-Avon, Derby, Peterborough, Hackney, Richmond and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
TV | |
| Exeter |
TV | |
| Norwich |
TV | |
| Haywards Heath |
TV | |
| Banbury |
TV | |
| Newquay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Talking Pictures TV
(@TalkingPicsTV) reported
@jennysturgess1 We are still there live and clear Jenny. If you continue to have problems after retuning, you will need to contact Freeview.
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Jack Crawford
(@wf11white) reported
@WeAllTalkLeeds Best - beating Scum 1-0 2010, Worst - losing 1-0 at Sutton and going down to 10 men (was it cooper that got sent off?), had to watch the latter with crappy picture quality on Freeview channel 59 (BT Showcase) as I didn’t have BT Sport on Sky at the time
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Buck Rogers
(@FreejackFan) reported
@stu_art_ist @Ofcom Between Sky and Freeview, I'm wishing everything was online now like Netflix but better quality. Everything gets plagued by bad signals or crap weather. Freeview HD mux has gone crap in the kitchen for no reason at all.
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Lee Bannister
(@lbannister1994) reported
@AdamEllison83 @samanthamac @MarcusRashford If one month of lost income was enough for you to struggle to pay for your contracted luxuries, you should never have agreed to them. You can use PAYG phones and Freeview telly - equally as good as the contracted equivalents and substantially cheaper. I do both.
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Talking Pictures TV
(@TalkingPicsTV) reported
@cj_freeway if it’s Freeview give their free helpline a call 0808 100 0288they will help you get us back!
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RealAleScouser #LFCChampions🏆
(@realalescouser) reported
@snookerbacker I've only got Freeview so stuck with good awful Virgo #Wishhestayedinspain
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John Spencer
(@JohnSpencerTV) reported
So I went down shop and got my gear with some shopping. First impressions yay I'm back, 2nd what's up with the 360 format? It looks like freeview, but worse you look at old shows and they look alive, the only difference between dead and alive is a little white line.
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aka James Bond
(@FeelitWorking) reported
@MoneySavingExp I pay for a home phone I don't use, TV service I can get on freeview or freesat and internet I could get cheaper and faster elsewhere, even via a spare mobile as access point if desperate. Definitely cancelling @virginmedia as I am financing new customers deals.
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Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️🌈
(@MCY1X) reported
Why does someone walking around upstairs affect my #Freeview signal?
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Daniel Ruiz Tizon
(@1607WestEgg) reported
@FreeviewAdvice Hi, I've lost all my freeview channels in the last couple of weeks. Has coincided with arrival of a new BT box. Have checked Freeview page and says 'planned works' in area. I need to establish if the issue is the box or Freeview. Please advise. Thanks.
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moogal 💙
(@moogal) reported
When they last shifted the Freeview channels around, some idiot didn't seem to realise that the Channel 4 timeshifted channel "4seven" was on channel 47 for a reason...
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kura
(@sovereignkura) reported
@DonFcknJake man was ****** up inna crib mixing apple squash and aldi lemonade watching big bang and **** at 6pm off freeview **** was kinda mad
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Party politics isn't working for anyone, anywhere
(@DontDenyThe) reported
@michael53021960 @talkRADIO @newscorp True Michael, but it will still be used against us murdoch owns 20% of freeview so does ARQIVA (#5G - Macquarie Bank - tax fraudster in #EU and I mean BIG time) I never consented to that they are more embedded than we know ! these are things we have just "handed over"
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Luke
(@Luke1972) reported
@DylanGristwood Never really had any problems with them but this box is frustrating. I’d happily go freeview and use apps but family didn’t want that.
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Will 🇬🇧
(@WJD2001) reported
@JoshNDawson76 @OwenVoG Not having Sky Sports is not objective misery. Millions have freeview and you can buy sports tv passes when good games are on. There should be a much more intense background check of people asking for support.
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tunnel snake
(@str8_busta) reported
@mollyrosetwomey @saturnssunset sorry but if you had to watch that unbearable shite on freeview your parents didn’t care about you regardless of their income, like we never had much food but we always had entertainment
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@tinytwink The poor shouldn't have anything they have to work for. Big screen TV - nope. Netflix - what's wrong with Freeview? Mobile phone - can't they walk to the phone box on the corner that was disconnected five years ago. They think if you're poor you should suffer or not be poor.
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John Spencer
(@JohnSpencerTV) reported
And so with freeview being doa I'm back with virgin. A million retunes just can't fix the ground floor aerial situation which goes down in the slight gust or car, or anything outside. Aerials weren't meant to be on ground floor flat blocks, council. Aerial = wannabe speller.
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katie 🌻
(@ohwondrs) reported
this argument will never fail to be ridiculous... i only had freeview tv, internet that wasn’t unlimited & i didn’t have a smartphone until i could pay for one when i got a job at 16. yet i still needed free school meals so i didn’t go hungry at lunch. the tabloids are full of bs
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Andrew MacPherson
(@Andrew__McP) reported
I have somehow stumbled into That'sTV on Freeview and am being dragged down a 'Hits of the 80s' wormhole. It feels cozy down here. Wherever I lay my hat, even down a wormhole, that's my home. #ThePhilosophyOfPaulYoung #GetOffMyLawnYouPeskyKids
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Matt Crighton
(@MattCrighton) reported
I've had to bite the bullet and cancel my Sky TV package today as I just can't afford it anymore. I have 'practiced' watching Freeview tonight thinking that it can't be that bad. I've resorted to watching Gregg Wallace walking round a yoghurt factory.
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Mwncïod
(@mwnciod) reported
@windust @TobyonTV It's like when the continuity announcers on Horror introduce a show by reading the programme summary blurb word-for-word as its written on your Freeview screen programme info but mispronounce all the characters names because they've never watched the show.
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Dave Allcock
(@ukaudiophile) reported
@landofthe80s @80sThen80sNow @80s_Kidz A note for #Airwolf fans out there, Paramount Network, UK Freeview ch.32 are showing 'Airwolf' again between 1.10am & 4.50am every night.
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PatSim
(@PatSim56472391) reported
@FreeviewTV my postcode is RH118UP, no 3 Punnetts Court. Have been having issues for a while now with disappearing channels but since yesterday morning all freeview channels are gone
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pe†al
(@reprisaI) reported
@daisy_alida idk what channel that was on but i only had freeview growing up ao dont talk to me about ANY rich person **** again
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Man vs Train
(@ManVsTrain) reported
Definitely my Freeview channel discovery of 2020, @TalkingPicsTV. Some of my favourite films have included.. Time Gentlemen Please Ooh, You Are Awful What A Whopper
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Sparks
(@Sparks23360577) reported
@FreeviewAdvice is freeview down in peterborough area?
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Michael Horton
(@hurricanehorton) reported
@PopcornBambino @WeAreWST Stuck between a rock and a hard place. I think it's important that snooker retains a Freeview presence. It's not as popular or as affluent as other sports. Saying that, the BBC treats it like an after thought and a way of filling daytime schedules. It's coverage is often poor.
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Andy Jay
(@andyjay77) reported
@owlsfan83 @jamesdanw Yep I get that Ben, can she can get some help from someone to set up Freeview access, so can stay in touch via red button ?
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Bob Lowes
(@boblowes) reported
@HjRobins @MaxCCurtis There used to have a few hundred homes they would survey, and extrapolate fron that. These days, digital TV boxes (Sky, Freesat, Virgin, some Freeview, etc, as well as streaming services send much more accurate data down the phone line about what you're watching.