Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (91%)
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Total Blackout (5%)
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Internet (2%)
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E-mail (1%)
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Wi-fi (1%)
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Phone (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Milton Keynes, West Malling, London, Rhyl, Stoke-on-Trent, Llanelli, Derby, Gillingham, Doncaster, Gravesend, Runcorn, Worthing, Wallingford, Guildford and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
TV | |
| West Malling |
||
| Milton Keynes |
TV | |
| London |
TV | |
| Rhyl |
TV | |
| Stoke-on-Trent |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Freeview Advice
(@FreeviewAdvice) reported
@Terminato_R @FreeviewTV Hi Tonka, Deepest apologies for the delay in response. I am so sorry to learn you are experiencing issues with your Freeview reception. Please drop us a DM along at Freeview advice with your postcode and house name/number and we will look in to this for you. Thank you,
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M r
(@milirn2503) reported
@skytv my SkyArts channel has gone from my Freeview! Can I get it back? Also gone sky news please help
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Freeview Advice
(@FreeviewAdvice) reported
@jaymimauk @FreeviewTV Hi Jemma, I am so very sorry to learn you are experiencing issues with your Freeview reception. Can you please drop us a DM along at Freeview Advice with your full postcode and house name/number and we will look into this further for you. Thank you, Melissa
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arif ellam
(@arif_ellam) reported
Lost Sky Arts channel 11 on Freeview after retuning TV Anybody else have the same issue?
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Lynne Drummond 💙
(@lynne_drummond) reported
@fliceverett My first TV was a cast off of my Grandma which was B&W and for many years had a dodgy tube so that peoples feet appeared above their heads. I bought my second TV ( colour) from Boots in 1984 and only bought my current one because I was having problems with the Freeview box !
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Jenny Lewis
(@baileys36) reported
@daryl_millar My freeview signal was awful the last few days and last night I didn't have a signal at all on any channel 😡
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John Quinn
(@Jontyscot25) reported
Renew your mobile phone contract airtime/new phone or help pay your grandparents energy bill ? Freeview or Sky? Etc., etc.,
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TalkTalk
(@TalkTalk) reported
@jackieshears2 Hi there Jackie, is it the freeview service they have been having problems with on their TV package? Thanks, Andy
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🅽🅸🅲🅺 🇪🇸🇺🇦
(@cashinol) reported
@tomasibray I’ve no experience of their service. I can get most freeview channels plus others on IPTV
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Moaning ***
(@moaningbrit1) reported
Freeview down in Eastbourne, scrambled signal. #aerial #freeview
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Steph
(@Grinch_Fingers) reported
We didn't know our Samsung TV doesn't have freeview until we moved. Our Virgin can be switched over tomorrow THANK GOD. Its been a true 1st World problem.
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Freeview Advice
(@FreeviewAdvice) reported
@GreenTV123 Hi, I am sorry to hear that you are having issues with your Freeview Reception. So, we can investigate this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
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1984again
(@1984again1) reported
@GBNEWS Any chance of HD on Freeview? The picture quality is so bad it hurts my eyes!
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Mighty Mike
(@MichaelBalmer19) reported
@BBCNews And that folks are part of the problem in this country. The idea of what constitutes being poor is misunderstood. Cheap mobile phone, Freeview TV, reliable car, all essential. Not latest iPhone, multiple channel streaming and new car.
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Freeview Advice
(@FreeviewAdvice) reported
@Andrew98732942 Hi, I am so very sorry, Freeview currently do not offer a Wi-fi only service. Can you please drop us a DM along with your parents postcode and we can offer advice on the existing set up. Thank you,
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Jensen
(@jense5p) reported
@NetflixUK Lower resolution than Freeview HD 😑
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Paul Bennett
(@PBfromDevon) reported
@BBCNews Oh poor thing diddums! When I was 20 you didn't have "Freeview" or a single channel to watch for nothing. And you went out when you could afford it. That encouraged you to work to better yourself. Zero sympathy.
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Coliwolli
(@PigottColin) reported
Yep, usual pain in the arse as soon as the weather changes! Can’t watch anything in our area! About time you lot fessed up and admitted your incapable of sending a Freeview signal to all areas?
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Jack Kevorkian
(@kevorkian82) reported
@tarasutherland @felicitykate @rosered_nz My TV has a Freeview tuner built in. I had the antenna guy come and take the antenna down because birds we’re using it to **** on my deck. I can stream live TV from the TVNZ and Three apps on Apple TV if I want to subject myself to that.
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Robbie James
(@roblakedavis) reported
@BBCNews Must be awful for you,only having 70 Freeview channels to watch
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Ike_Laudius
(@Ike_Laudius) reported
@FreeviewAdvice Good evening, it now appears that ITV 3 and 4, More 4 and Film 4 are not recording subtitles. BBC, ITV are fine. All subtitles work on TV, it is just the Freeview Recorder that has the issue. Regards.
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Diane Hackney
(@dithespy50) reported
Just a warning to folk - don't buy a @Manhattan_TV freeview box. The call centre staff are very rude, unhelpful and just talk over you. Their equipment is not fit for purpose!!
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Stephen Lister 💙
(@Beardy359) reported
My Youview box has packed up. No major problem, but it was convenient to have all my streaming apps (more or less) in one place with one controller. Am I better off buying an android box or a smart tv with all built in? I have an Amazon stick but no Freeview on it. Thoughts?
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Millardy 🧔🏽👩🏽🦱🚔🚨
(@Millardy73) reported
Tit, ***** b*llocks and bum gums! Was getting ready to watch QI XL and the bloody TV went poof! Damn you #Freeview. Have they not found a way yet to cope with fog and high pressure! Humph! Internet it is then!
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Paul Curry
(@Paulc2nd) reported
@JenBartram I came across an old episode of LOOK NORTH on my Freeview box the other day from 2020. I kept it because it had you doing a video diary of cutting down on waste. It was a bit like me when I vlog.
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Brian Winter
(@brianwinteruk) reported
from
Hipswell, England
@danmooreradio @a516digital On Freeview bandwidth is an issue. But also still a fair number of SD only boxes out there.
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Sally-Jane 💙💛🌻
(@ahappystitcher) reported
@FreeviewAdvice @aj2squared @MattCainWriter We have 4 tvs. 2 running off 2 feeds and 2 running off a different feed. All feeds are from the same aerial and the 3 tvs with working Internal freeview boxes are getting zero signal, so think the problem is at or below our aerial.
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TalkTalk
(@TalkTalk) reported
@jackieshears2 The Freeview service is not something we have an effect on Jackie as this is not supplied by us. This service is supplied by the TV aerial coming into the property. Have you connected the TV aerial directly to the back of the TV to see if the issues are persisting?
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Jenny Lewis
(@baileys36) reported
Had no Freeview channels whatsoever for 3 hours! I'm fed up with this. Picture and sound has been awful since Thursday. I want a refund on my licence fee!
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Emma T
(@ETusty) reported
Yet again poor (well no) freeview signal. Seems that yet again much of the south east is suffering from blackouts this evening. OH's annoyed because he's missing the SAS BBC show, although I did point out he could go onto BBC iplayer which should work.