Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (90%)
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Total Blackout (7%)
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Internet (1%)
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Phone (1%)
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Wi-fi (1%)
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E-mail (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Newcastle upon Tyne, Bournemouth, Holmfirth, Witney, Birmingham, London, Keighley, City of Westminster, Reading, Folkestone, Leicester, Barnsley, Fleetwood, Skipton and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Bournemouth |
TV | |
| Holmfirth |
Total Blackout | |
| Witney |
TV | |
| Birmingham |
TV | |
| London |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Alison
(@alison1010) reported
@kathrynhall_ Nope . Never watched it . We only have Freeview channels 😮
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@snoddy114 @LauraJade877 @Freeview I don't know if anyone else is complaining. It's not been mentioned much anywhere in the news as much. Surely other Freeview viewers must be experiencing the same issue.
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Andy S
(@Andy__156) reported
Also, every time there is a rescan demanded by Freeview, there’s always a problem with the signal & reception causing the aerial to be moved. Terrible service!!!!! @Ofcom sort this s**t out!!!
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Media Boy UK on X
(@MediaBoyUK) reported
OFCOM has today update they Changelog for June 2025: New; Service name > Licensee *World War TV > Hearst Networks UK (For Sky & Virgin) *Hobbycraft TV > Shop Unlimited Live Limited (For Freeview UK & Freely) The following channels licensee has been handed back; *Meet the Babes
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Laura
(@LauraJade877) reported
@ShoyebJeeva @snoddy114 @Freeview I’m also having the same issue
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Warthog
(@w15645) reported
@DiscussingFilm It’s looks awful. Naturally he had to be married to a black woman and the show host has to be black. Tick those boxes paramount. I’ll watch in 5 years when it’s on Freeview channel 36 or some ****
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@CPFC #crystalpalace Freeview transmitter keeps buffering on all HD channels, can someone go and find out what is going on and how long the issue will take to get fixed for Freeview?
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@NewhamLondon #freeview channels via Crystal Palace TV transmitter keeps buffering and losing signal in my area please can you confirm, contact Freeview TV and find out how long it will take for the issue to be resolved.
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@lababer @virginmedia Freeview channels not working properly. Crystal palace transmitter.
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borage999
(@borage99978350) reported
@rewindtvuk fair point.... it is adult humour. series link doesnt work on freeview, i'll experiment
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@bigwows Well it's the same issue two years on with Freeview keeps losing signal
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@snoddy114 @Freeview I'm having the same issue with the HD channels on Freeview on my TV. I called them also and they said that there is engineering work. Can't watch BBC one and two HD keeps losing signal and it's Wimbledon 😭.
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Well now . . . . . .🇬🇧🇬🇧🇮🇪
(@snoddy114) reported
All day on to @freeview - no signal on five TVs / three addresses /three Humax boxes & via Ariel- no signal. @freeview just say engineering work & call back in a couple of days. In a couple of days all they can do is advise to call back in couple of days and so forth !
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Angel Page. Socials at @angelpagecdlmhq 💕✨
(@angelpagecdlmhq) reported
It’s everywhere you look, certain groups are pissy because they have to share with the rest of the world, and are no longer pandered to and catered to exclusively. That’s why you have this hate-fuelled pushback. The Red Button and Freeview are RIGHT THERE, but it’s never enough…
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Sir Henry @ Ed Debba
(@FortesMentum) reported
@RupertLowe10 The trouble is, sir, that jail beckons for ordinary people who choose not to pay the TV license but continue to watch Freeview.
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HopeLeaksInfernal
(@botshaverights) reported
@RUTH_S_H Do you need me to find you a poor person who knows how to find Freeview?
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eyerish seadog
(@Dogglllzzz) reported
@BBCBreakfast Yet again, on freeview, there is no North-East Look North local bulletin. Why does this keep happening ? Is there a problem with the freeview service ? #Fail
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Postcards From Protest
(@PostFromProtest) reported
@MEGA_NATIVE @PolitlcsUK Yes you can. You can watch any service you pay for. Discovery+ is not part of the licence fee terms. You sound confused to me. The licence fee is only required for live terrestial broadcasts and BBC iplayer. Terrestrial is BBC/ ITV/ C4 and 5 and some Freeview channels.
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Richard 🇺🇦🇵🇸🏳️🌈🇪🇺 #FBPE
(@rwrjbb) reported
@LouiseScot51918 I have not used it for 12 years, but was getting bored with Freeview channels, so resubscribed a couple of days ago, and I'm already thinking of cancelling again! There is some interesting films and series, but also some real shite! Do it, have a look, you can cancel at any time
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SERV MET SHKODRA ELEKTRONIKE 🦅
(@patkobelakiki) reported
kids these days will never experience not having sky and channel hopping on freeview and finding the most random but interesting ****
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@FreeviewTV #freeview hd channel keeps on freezing crystals palace transmitter in London anyone else experiencing the same issue with their HD channels?
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@FreeviewTV #freeview hd channel keeps on freezing crystals palace transmitter in London anyone else experiencing the same issue with their HD channels?
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Mark
(@MarkHolla) reported
Well after 7 years with @skytv looks like it's time to leave. Bill jumping from £68 to £94. Even the basic package if I removed cinema and sports is still £50. **** that. I'll go back to freeview. #Sky @SkyHelpTeam
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Sally Wood
(@Woodydryad) reported
@The_East_End @LeeHurstComic Yep, over this way too. Even getting "white outs" on the TV set and neighbour had to add a dongle thingy to keep her laptop signal boosted enough to do course work. Guy who runs the shop who lives elsewhere, he says hes missing freeview channels, while i dont get any BBC at all
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Freeview Advice
(@FreeviewAdvice) reported
@Livalab With regards to the guide on the Freeview app, you can still get the next programmes up on the TV guide by pressing the icon made of variously sized horizontal lines on the top left corner of the guide. As for +1 versions of the BBC channels, that would be down to the BBC.
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eyerish seadog
(@Dogglllzzz) reported
@BBCBreakfast Why are us in the North-East of England seeing the London local news on freeview? #Fail
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D
(@MelinJack) reported
@S4C @virginmedia Yeah had the update but still not working, it hasn’t now for the last 3 or 4 live games, it must be a Virgin problem as I said freesat and freeview working, never mind I’ll stay with the Welsh language it’s fine
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Catherine
(@FalaCatsco) reported
@AgentP22 According to STV it's shows like Coronation Street etc, Albas figures are an impressive 530,000 adult viewers a week when it became available on Freeview and Virgin media, how odd. Their average viewing time is an hour and 40 mins? Never watched Alba, lot of Sports apparently.
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tweetSP0RT
(@tweetSP0RT) reported
@Ste15375723Mark @MartinSLewis @GMB FWIW I think most likely outcome is the licence fee will be kept as the least worst option. Advertising is non-starter as it would destroy ITV/C4/C5's revenue. Subscription isn't possible for Freeview/radio. Bundling in with tax would be spun badly for the gov.
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Maggie Ikin
(@Welshlass1962) reported
@SkyHelpTeam That was when Sky tv was value for money! I left Sky last year because you could only offer a measly £2 per month discount for a customer who had been with you for over 20yrs! And I don’t miss Sky at all…..on FREEview now!