Freeview Outage Report
Why is my Freeview service not working?
Problems detected
Users are reporting problems related to: tv and total blackout.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 15: Problems at Freeview
Freeview is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (88%)
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Total Blackout (10%)
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Phone (1%)
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Wi-fi (1%)
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E-mail (1%)
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Internet (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Clacton-on-Sea, Kettering, Great Malvern, Blackpool, Chippenham, Newcastle under Lyme, Stone, Nuneaton, Exeter, Cwmbran, Alfreton, Worcester, Ludlow, Leominster and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Nottingham |
Total Blackout | |
| Manchester |
Total Blackout | |
| Walsall |
TV | |
| Stoke-on-Trent |
TV | |
| Matlock |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Mik Duffy
(@Mik_Duffy) reported
@soapachu The fact that they're hogging valuable bandwidth on Freeview will never not infuriate me. In a saner world they'd not exist and Talking Pictures would have the budget and spectrum space to go HD.
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stormcab
(@stormcab) reported
@Hrawli @cowell64807 I got rid of cable/satellite TV few years back. Was ridiculous paying £30 extra a month for what you get for free with Freeview. Sky wanted to put a dish in part of the building that would look horrible. I pay £32 a month for internet & a phone line rental.
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jane💙
(@delphi35) reported
In other news, tracked down channels 1 to 10 on the freeview box last night. It does, unfortunately require structural support for the aerial, but ya know, #skillz
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John McCullough
(@JohnMcCullough6) reported
@AlexKane221b Anything is better than those awful Christmas films on Freeview.
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Gareth Joy
(@lookoutwales2) reported
@StevenSaul @carollowe98 Apparently, Manchester TV (run by the former Made group) has disappeared off Freeview. Wouldn't be surprised if it's closed outright - it's a wonder to think the city could support two small local licences after what happened with Channel M.
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Dan (Marshall Bros. Productions)
(@Marshall2000_uk) reported
@skytv why is the Sky Q search so bad. The voice & text search find different content and neither of them seem to be able to find anything on the TV guide that has Christmas in the title. Used to love finding Christmas TV specials on the old Sky Box. Using Freeview box search now
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Sean Thompson
(@dynotic) reported
@NippyByName Be Careful it’s not a crap massive freeview box type of thing that’s totally restrictedwith what you can do.
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Adam
(@pizzaboy2021) reported
@FreeviewAdvice Hi, looking to get freeview after cancelling sky with their overpriced service. I dont have outdoor ariel and loooking for indoor, cant understand how transmitter work and why NG2 would be Waltham but NG7 is Nottingham? NG2 to NG7 not too far off.
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Cotton
(@Cotton241189) reported
@bt_uk It is the freeview signal and its only started in the last couple of days and it isnt all the time, it comes and goes! Nothing new is happening in those times either
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Will Cooling
(@willcooling) reported
Stuck in a hotel with only freeview. Jesus Christ the questions as on Newsnight are insultingly stupid. Just pure horse race stuff rather than looking at the philosophical or practical arguments
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Mis-vegan-thropic
(@MisVeganthropic) reported
@FreeviewAdvice You mention London and a couple of other places but there is nowhere I can find the status of Bolton (BL4) We have had no freeview since this morning will you acknowledge and confirm that the service is down in our area?
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Bacon Dog 🏴
(@FatherPeter11) reported
@rainie1410 On freeview you get the same crap all the time. Endless repeats of Border Patrol USA or Come Dine With Me and Four In A Bed. You’d think that they would realise that maybe the public have seen enough of this crap and it’s time for a change.
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Dani
(@Dballesteros79) reported
@paulrjburke Trying to. Friggin freeview is sh&4e. Never seen it all
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Jeremy
(@jrandrews72) reported
@agapanthus49 When people start talking about abolishing the Licence Fee they mistakenly think its a BBC Licence fee. It's not and never has been. Its also previously used to fund the Digital TV Roll out for Freeview, S4C, Maybe the debate is how much BBC should receive from the Licence.
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tony paget
(@pagettony) reported
@SkyNews Skynews the worst channel on freeview #SkyNews #brokelockdownrules
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Douglas Mcfarlane
(@dougmcfarlane41) reported
@FreeviewAdvice Nope nothing now in TS26 Hartlepool had just 6 channels pre the 7th nothing over weekend, 10% signal strength during day today now 0%signal at night piss poor Freeview
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The People's Movies
(@thepeoplesmovie) reported
@FreeviewAdvice Ive had no freeview channels for 6 days, just learned yester my building majority of the homes (15 floors) are the same, postcode PA2 no one seems to be able to help @RenCouncil
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Cathryn Summerhayes
(@Taffyagent) reported
@benpester Now this is a heartbreaking one because a) we were booked to go to singalong on Monday and had to cancel b) you can’t freeview it anywhere - I have paid but it means you can’t keep watching on repeat #nocheesesforusmeeces
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Douglas Mcfarlane
(@dougmcfarlane41) reported
@FreeviewAdvice We've been here a million times Freeview, don't need you to check on coverage when I can tell you I HAVEN'T GOT ANY SIGNAL ie NO COVERAGE. There is no "data protection" policy on display so don't know what nameless "bot" I'm handing over personal data so no house number TS269AS
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Anne O'Nemus
(@AnneOfTheNemus) reported
@five15design @bauhausandmies 99% I watch is Freeview terrestrial. My internet is very poor so have to stream through mobile network on iphone. Limits me to something that does airplay I think. Last tv was 17 yrs old - not bad I think. What ovens you looking at?
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Lew Stringer, Cartoonist
(@lewstringer) reported
@DavidinKent @MerielMyers Those papers never seem to go into much detail about the programmes though like the Radio Times does. I'm not sure if they cover all the Freeview channels or radio.
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LadyAnniSpice... #IStandWithIsrael 🔯🕎✡️🇮🇱
(@Carti_Mandua) reported
@Matronincharge @DominicRaab @thetimes Sorry but thats a terrible thing to say to someone whose family survived the holocaust .... you need to watch the programmes on Freeview and take that back
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HANNAH THOMAS
(@hannahthomasitv) reported
Is anybody else having trouble with Freeview tonight when you go to watch any channel other than the BBC channels???
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LoNo1
(@loNo101) reported
@FreeviewAdvice Thanks for all your help, no reply, no dm, no reply on Facebook and completely useless. Worst advice line, worst customer service, worst everything. @OmbudsmanUK can you help with why my street has no freeview and no help to answer why?
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ad enuf
(@EnufAd) reported
@BorisJohnson When you say behind bars….do you mean a nice comfy, carpeted en-suite room with freeview TV, 3 meals a day and human rights protections that exceed those of normal law abiding citizens….sounds terrible
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Phil Bradley
(@wolvesbradders) reported
@WolfWhoWanders Film4 is free to air. So will be on Freeview later. And probs on the C4 streaming service I guess
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Janner Geek - 3.5% #GTTO #FreePalestine 🇵🇸 🇬🇷
(@janner_geek) reported
Did anyone else's Freeview box automatically record the "Prime Minister's" address earlier? I didn't ask for that **** to sully my telly box, thanks very much! #BorisMustGo #ToriesOut
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NigelsRadioTakeover
(@NigelsRadio) reported
@FreeviewTV Freeview is broken for me now. Had to move to freesat. Had no tv signal suddenly. Had an engineer come to install a brand new aerial and still a weak as hell useless signal. So had to give up.
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mark Hughes
(@Mark56623345) reported
@a516digital Statistics for freeview reception show improvement over the next few days, not sure what was wrong at crystal palace last week but the signal level has shot up from 35,36 % to 72 it used to be 64%, talconeston is a little above normal as well normally 61,63 c
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Dan (Marshall Bros. Productions)
(@Marshall2000_uk) reported
@SkyHelpTeam Hi Carol, that’s the issue it finds movies but I’m wanting to find TV content… especially Christmas specials. There are quite a few on as I’ve found them on my freeview box but it doesn’t have all the Sky channels so there will be some I’m missing but no matter which search 1/2