Freeview

Freeview Outage Report

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours

The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Freeview Outage Chart 03/19/2024 04:35

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Freeview compensate me for the outage?

Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (89%)

    TV (89%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Phone (1%)

    Phone (1%)

  4. Internet (1%)

    Internet (1%)

  5. E-mail (1%)

    E-mail (1%)

  6. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map

The most recent Freeview outage reports came from the following cities: Colchester, Manchester, Enfield Town, Belfast, London, Aberdeen, Southend-on-Sea, Ramsgate, Wincanton, Exmouth, Driffield, City of Westminster, Hendon, Stoke-on-Trent and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester TV
United KingdomManchester TV
United KingdomEnfield Town TV
United KingdomBelfast TV
United KingdomLondon Phone
United KingdomAberdeen TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • mycatisjack Jack Is My Cat (@mycatisjack) reported

    @FreeviewAdvice The catchup part of freeview keeps asking about accepting the terms and conditions. I press that button which then returns me to the home screen. Basically I cannot get bbc, itv, channel4 or 5, etc catchup programmes. Please help

  • sb00020 Sam Brett (@sb00020) reported

    @LGUK @Cynic1311 What a joke. So the 2019 and 2021 models support freeview play and all4, but the 2020s don’t. Congratulations on losing a customer and I’ll be sure not to recommend LG

  • The_LizMarshall Liz Marshall 🌈♐🦄🙋🏻‍♀️ (@The_LizMarshall) reported

    @CharlieREBH76 @4Viewers @E4Tweets That's terrible. I missed the last season too because of the weirdly bad airing of it and could never find it online to stream. Such a shame as it's an amazing series w/ nothing else like it on freeview 😔

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @lisapughlal Hi Lisa, So sorry to learn you are experiencing issues with your Freeview reception. Let us help. Can you please DM your full postcode and house name/number and we will look into this for you. Melissa

  • hannahthomasitv HANNAH THOMAS (@hannahthomasitv) reported

    Is anybody else having trouble with Freeview tonight when you go to watch any channel other than the BBC channels???

  • a516digital Mike (ex-a516digital) (@a516digital) reported

    @CrabbyValiant @back_the_BBC That's starting to change: Anyone with a Sky Glass TV no longer needs to turn over, as the HD service is fully regionalised. Virgin Media and iPlayer users are up next for the upgrade. Sky, Freesat and Freeview due to be upgraded before the end of 2022.

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    @FreeviewAdvice Ive had no freeview channels for 6 days, just learned yester my building majority of the homes (15 floors) are the same, postcode PA2 no one seems to be able to help @RenCouncil

  • willcooling Will Cooling (@willcooling) reported

    Stuck in a hotel with only freeview. Jesus Christ the questions as on Newsnight are insultingly stupid. Just pure horse race stuff rather than looking at the philosophical or practical arguments

  • loNo101 LoNo1 (@loNo101) reported

    @FreeviewAdvice Thanks for all your help, no reply, no dm, no reply on Facebook and completely useless. Worst advice line, worst customer service, worst everything. @OmbudsmanUK can you help with why my street has no freeview and no help to answer why?

  • FatherPeter11 Bacon Dog 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FatherPeter11) reported

    @rainie1410 On freeview you get the same crap all the time. Endless repeats of Border Patrol USA or Come Dine With Me and Four In A Bed. You’d think that they would realise that maybe the public have seen enough of this crap and it’s time for a change.

  • AnneOfTheNemus Anne O'Nemus (@AnneOfTheNemus) reported

    @five15design @bauhausandmies 99% I watch is Freeview terrestrial. My internet is very poor so have to stream through mobile network on iphone. Limits me to something that does airplay I think. Last tv was 17 yrs old - not bad I think. What ovens you looking at?

  • NigelsRadio NigelsRadioTakeover (@NigelsRadio) reported

    @FreeviewTV Freeview is broken for me now. Had to move to freesat. Had no tv signal suddenly. Had an engineer come to install a brand new aerial and still a weak as hell useless signal. So had to give up.

  • WanderingSadu Harry Mincherley (@WanderingSadu) reported

    Not had Freeview for years due to aerial issues. Daily tsunami of garbage on there.

  • dougmcfarlane41 Douglas Mcfarlane (@dougmcfarlane41) reported

    @FreeviewAdvice We've been here a million times Freeview, don't need you to check on coverage when I can tell you I HAVEN'T GOT ANY SIGNAL ie NO COVERAGE. There is no "data protection" policy on display so don't know what nameless "bot" I'm handing over personal data so no house number TS269AS

  • MisVeganthropic Mis-vegan-thropic (@MisVeganthropic) reported

    @FreeviewAdvice You mention London and a couple of other places but there is nowhere I can find the status of Bolton (BL4) We have had no freeview since this morning will you acknowledge and confirm that the service is down in our area?

  • Mik_Duffy Mik Duffy (@Mik_Duffy) reported

    @soapachu The fact that they're hogging valuable bandwidth on Freeview will never not infuriate me. In a saner world they'd not exist and Talking Pictures would have the budget and spectrum space to go HD.

  • daryl_millar Daryl Millar (@daryl_millar) reported

    @FreeviewAdvice @FreeviewTV No, I don't mean *onto* those platforms. I mean a Freeview-produced streaming stick to *be* a platform in addition to the service integrated into some TVs. The problem with those platforms is they don't carry all services. A neutral platform could solve that.

  • lewstringer Lew Stringer, Cartoonist (@lewstringer) reported

    @DavidinKent @MerielMyers Those papers never seem to go into much detail about the programmes though like the Radio Times does. I'm not sure if they cover all the Freeview channels or radio.

  • stormcab stormcab (@stormcab) reported

    @Hrawli @cowell64807 I got rid of cable/satellite TV few years back. Was ridiculous paying £30 extra a month for what you get for free with Freeview. Sky wanted to put a dish in part of the building that would look horrible. I pay £32 a month for internet & a phone line rental.

  • Coolsambob Sam Cannon (@Coolsambob) reported

    The best thing about having my phone contract and home internet with @ThreeUK is that when it goes down in my area I get to sit in the dark with a cold cup of tea and watch Freeview.

  • dougmcfarlane41 Douglas Mcfarlane (@dougmcfarlane41) reported

    @FreeviewAdvice Nope nothing now in TS26 Hartlepool had just 6 channels pre the 7th nothing over weekend, 10% signal strength during day today now 0%signal at night piss poor Freeview

  • jrandrews72 Jeremy (@jrandrews72) reported

    @agapanthus49 When people start talking about abolishing the Licence Fee they mistakenly think its a BBC Licence fee. It's not and never has been. Its also previously used to fund the Digital TV Roll out for Freeview, S4C, Maybe the debate is how much BBC should receive from the Licence.

  • CRAZEEEEgoat Robogoat (@CRAZEEEEgoat) reported

    Once again it's all coming down to rubber rather than driving ability. This is why I never watch F1 anymore, except for this one which, one way or another, will be a history-maker. Oh, and it's freeview too. #AbuDhabiGP

  • pizzaboy2021 Adam (@pizzaboy2021) reported

    @FreeviewAdvice Hi, looking to get freeview after cancelling sky with their overpriced service. I dont have outdoor ariel and loooking for indoor, cant understand how transmitter work and why NG2 would be Waltham but NG7 is Nottingham? NG2 to NG7 not too far off.

  • pagettony tony paget (@pagettony) reported

    @SkyNews Skynews the worst channel on freeview #SkyNews #brokelockdownrules

  • Carti_Mandua LadyAnniSpice... #IStandWithIsrael 🔯🕎✡️🇮🇱 (@Carti_Mandua) reported

    @Matronincharge @DominicRaab @thetimes Sorry but thats a terrible thing to say to someone whose family survived the holocaust .... you need to watch the programmes on Freeview and take that back

  • janner_geek Janner Geek - 3.5% #GTTO #FreePalestine 🇵🇸 🇬🇷 (@janner_geek) reported

    Did anyone else's Freeview box automatically record the "Prime Minister's" address earlier? I didn't ask for that **** to sully my telly box, thanks very much! #BorisMustGo #ToriesOut

  • EnufAd ad enuf (@EnufAd) reported

    @BorisJohnson When you say behind bars….do you mean a nice comfy, carpeted en-suite room with freeview TV, 3 meals a day and human rights protections that exceed those of normal law abiding citizens….sounds terrible

  • Cotton241189 Cotton (@Cotton241189) reported

    @bt_uk It is the freeview signal and its only started in the last couple of days and it isnt all the time, it comes and goes! Nothing new is happening in those times either

  • dynotic Sean Thompson (@dynotic) reported

    @NippyByName Be Careful it’s not a crap massive freeview box type of thing that’s totally restrictedwith what you can do.