Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (88%)
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Total Blackout (9%)
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Internet (1%)
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Phone (1%)
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Wi-fi (1%)
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E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Retford, Omagh, Birmingham, Banbury, Southend-on-Sea, Reigate, Newcastle upon Tyne, Plymouth, Middlesbrough, St Albans, Chingford, Stowmarket, Bristol, Glasgow and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Retford |
TV | |
| Omagh |
TV | |
| Birmingham |
TV | |
| Banbury |
TV | |
| Southend-on-Sea |
TV | |
| Reigate |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Francine Merry
(@francinemerry) reported
@TalkTalk I have permanent disruption of my internet connection when I use Freeview, particularly with my Disney+. Can you help
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Luisa
(@Lost_lou) reported
Anyone in Sheffield having issues with HD channels on freeview, mine suddenly all say no signal but normal tv is OK @HelpSheffield
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Grant Lauchlan
(@grantlauchlan) reported
@virginmedia tried to upgrade to one of ur TV packages but hopeless customer service and penalised for being an existing customer. £57 for basically what is freeview TV is a shameful price when it's on offer from £29 to new customers. I'll stick with my @amazonfiretv
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About East Grinstead
(@AboutEG) reported
Anyone else experiencing poor Freeview reception on some channels this morning? Probably something to do with atmospheric conditions. Sporadic E?
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Kayleigh jackson
(@kayleelouiisexo) reported
@TwoHatsHarry @BriantLesley @bbcquestiontime Already been..years back when i was a stupid teenager. and it was luxery then, freeview tv, own kettle’s ect. Now they have xbox’s they can decorate their cell the lot. Why would anybody want a murderer to live life ?
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ITV Channel News
(@ITVChannelTV) reported
@SollyIan @ITV ITV was recently granted an Ofcom licence which would allow ITV1 to broadcast in HD in the Channel Islands, however, there is currently insufficient Freeview/satellite capacity to provide the service in addition to other channels. We are aware of the issue and are working to fix.
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Talking Pictures TV
(@TalkingPicsTV) reported
@SQR45 @FreeviewAdvice Hi Ian, sorry to hear you’re having issues with your TV! If using Freeview, could you please check ch. 27 and 44, as they are on the same service as us? If they are also missing, try giving the Freeview helpline a ring at 03456 505050. I hope you get back to watching TPTV ASAP!
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Pip
(@pipmadeley) reported
@TomABacon @Plusnet Funnily enough that was one of the first things I read when Googling the problem, but we don't have Sky and the Humax (freeview) STB isn't connected to the Internet.
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Chris Hill BSc
(@Chris_Hill_Bsc) reported
@FreeviewAdvice I live in LE11 1SL Loughborough, Freeview channels including all HD channels worked perfectly last night, and today nothing, no signal, won’t even pick up hd channels or half the normal channels?? What’s going on???
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Midé
(@Mide) reported
Hold on...is it me or have they made Non-HD channels terrible on purpose? Is it supposed to upsell everybody to get smart TVs and Freeview?
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Jane Fleming
(@fleming77) reported
Looking at TV Schedule on Freeview what a load of crap. The best television 1970-85 Present day comedians are performers without wit
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Roy Steward
(@Royporingland) reported
@skytv very disappointed with the customer service with sky, I switch to sky glass only to find out No Freeview channels. so I go back to skyQ and is given a second mini box but find out cannot use it when using the first one in another room. They then want another £25 2use it
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Dee37
(@Dee2737) reported
@tp4298 @Perky_43 I'd like to see Slow Horses, I love Gary Oldman, but I don't have any streaming services, just Freeview 😕
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Tony C
(@Tonychrizo) reported
@SecretPrisoner Probably in possession of a mobile phone, nice fat canteen and facilities to cook own food, access to drugs and Freeview box, probably ******** some **** officer and not giving a **** about anyone else but self
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tracey
(@moreb35) reported
@FreeviewAdvice hi I have a freeview device but when I go on it it doesn’t allow me to watch anything . I press it and it goes on no signal , I’ve reset the data and still nothing ?
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Otto English
(@Otto_English) reported
The fact is that Neil Oliver is continuing to spout dangerous drivel on a Freeview channel and he has an army of fans and voices and big names willing to back him up. Calling that **** out should not be down to one or two people on twitter and just ignoring it is not an option
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buggrit
(@macmeonly) reported
@RupertLowe10 Why a subscription service? All the channels on Freeview manage.
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flashlarry
(@stevegreene20) reported
@KaylaChowShow Never used a dish, why would I with all the Freeview channels
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André Carvalho Ramos
(@acarvalhoramos) reported
@9edroPires @pqp_f1 If you watch or record TV on any channel via any TV service (e.g. Sky, Virgin, Freeview, Freesat), you need to be covered by a TV Licence. 1/2
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Simon 🤖
(@uncriticalsimon) reported
from
Newport, Wales
Why is the BBC World Service so hard to obtain EXCEPT in the one area which is explicitly not the target audience? In the UK the World Service is available 24/7 on DAB and I think Freeview and Freesat/Sky.
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Jim Bell
(@JimboJet1972) reported
@FreeviewAdvice Film 4 is not showing information in device channel guide. Looking on Freeview website, film 4 guide is also blank. Same issue next Friday (17th Feb) from 1.30am. What is the issue?
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Luke Falkingham
(@LukeFalkingham1) reported
@ColinEast7 @Capt_Fishpaste Wouldn’t class almost 30,000 and live on freeview tele as a “poor turnout”
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🍷🇬🇧 Vatiquette 🇬🇧🍷
(@vatiquette) reported
Ok, who shot down the Freeview balloon 🎈 🔫
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Dan! McKee - housewives favourite
(@danieljmckee) reported
@Jonathon_Carley @EddieRobson And best enjoyed on a low bandwith freeview channel with poor metadata editing so your recordings keep failing
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mat
(@cool_mat99) reported
@TheSmellyHippy @virginmedia @pizzahutuk 100% I have had a letter to say my bill is going up by 15 pound a month bin with them 21 year I pay 150 now they can piss off now I'm going to cancel n have Freeview work for **** all
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Borealis Lass
(@JanetP79) reported
@ValMansell I’m about to watch the investigative journalist documentary on the extent of the grooming gang problem in our country today that has been ignored by the authorities that should be protecting our young vulnerable girls. It’s on @GBNews at 8pm channel 512 Sky or 236 Freeview
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SueBond
(@SueBon22) reported
I've lost @GBNews and @AJEnglish on my Freeview TV. I've retuned but still nothing. I'm a news freak and watch all news channels. Any help please?
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Melanie D. #CovidIsNotOver
(@melulater) reported
Bonus of the new Freeview Streaming service is that it is an app on the Panasonic TV in my bedroom and I can now watch all poor people's TV from my bed. And RNZ if I want.
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Spurs2257
(@spurscad) reported
@_DanielRyan My Samsung TV displays ITVX under Freeview button but when you click on it it tries to connect you to ITV hub and then tells you your device doesn't support ITVX 🙄
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Maria S / @birthofthetrue@kolektiva.social
(@birthofthetrue) reported
@CymraegDoctor @S4C It wd be good if could choose subtitles in Welsh on S4C on iplayer, wd help lots to be able to read along, but doesn't seem to be an option as viewer in England? (Used to pick up s4c on old terrestrial telly, but not now on digital/freeview)