Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (91%)
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Total Blackout (6%)
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Internet (1%)
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Phone (1%)
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E-mail (1%)
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Wi-fi (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Didcot, Waltham Forest, Littlehampton, Northampton, Great Yarmouth, London, Cockermouth, Ferndale, Glasgow, Portsmouth, Haslemere, Dartmouth, Haddington, Cullompton and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
TV | |
| Waltham Forest |
TV | |
| Littlehampton |
TV | |
| Northampton |
||
| Great Yarmouth |
TV | |
| London |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@UselessLittleMe) reported
@LQcontactus No problem. Thanks for replying to me. No she doesn't have satellite TV. She just has non satellite freeview, and according to them there are no problems on their end.
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@Markylad29 @boxhits @4Music Unfortunately for now it isn’t permanent, just a back up as 4Music is still off air following issues at Red Bee Media… but you never know, Box Plus may see the interest in having a second channel on Freeview
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Ditsy1/Debbie
(@missTfied66) reported
@MyArrse i cancelled mine dec 2019 id only had it to watch PMQs weekly as i dont have cable or satellite or freeview tv. just stream. I was so heartbroken,terrified and angry &propoganda machine bbc got an email explaining why i dont need a tv licence anymore&never will. £12month saved!
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Jon Slinn ♟
(@jonslinn) reported
Is freeview down? @FreeviewTV
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PS
(@steeleyp_) reported
@anditsinthere_7 @TheEverydayMan_ @SkyUK You're left with a 48-month credit agreement for a TV tied to the Sky OS. You don't even get all Freeview channels or an aerial socket on the back. No satellite tuner so unless you LIVE for Sky and plan to NEVER cancel, it'd be a huge waste of money.
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Amy Jonson
(@AmyJonson12) reported
@MutzUk @GMB @BootstrapCook Just so you know im an unpaid carer. I dont have a car I dont drink or smoke Takeaways are a once a month treat I have a samsung A12 phone I dont have wifi only mobile data I dont have a computer I dont have sky just freeview My clothes are from Primark But yeah its a great life
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Pond Life 🐸💩51
(@pondlif51439124) reported
@ChwisSweed I keep saying this.. 40 + yrs hard graft. 62 & Now health issues.. on basic UC. On my own. Bills to pay. Old car to run. Very basic cheap phone. Basic net and freeview. Food bank as and when. That £20 is diff between heating on or not..not everyone on uc is a sponger..
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Gary #NHSPay15 💙🌍🌈💖
(@GarySyms) reported
@skindeep1956 @TheNorthernEcho Absolutely agree with you, I've phoned Freeview, TV Licence, even Arqiva, & just constantly getting fobbed off by people who don't have a clue. 8 weeks now with no TV services at all! Bilsdale mast fire caused by overloading a 52 year old transmitter & poor maintenance!
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🎃🧛🏻♂️🦇 Araminta 🦇🧛🏻♂️🎃
(@AramintaLees) reported
@reallychannel @discoveryplusUK Will this be on Really? Because I'm sorry but I'm not paying for another streaming service when these shows are freeview..
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Talking Pictures TV
(@TalkingPicsTV) reported
@stuart_gibbon Shouldn't be any problems Stuart. How are you watching us? Freeview? Have you tried retuning your box?
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Mike (ex-a516digital)
(@a516digital) reported
/2 uniquely in the UK, the East Mids transmitter at Waltham is being fed with the (broken) online streams. This first occured last week. All other Freeview transmitters have different source feeds that are not affected.
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Luke_W
(@Luke__W__) reported
All hotels should have smart tales so ye can log into ye Netflix etc **** freeview
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Big captain
(@CaptainBurgers) reported
Really disappointed in Freeview just spent 45 minutes tuning the box to find that it’s broken! When I click on the BBC section I’m greeted with old people baking not young strapping black men with large dongs like on my iPad #BBC
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PS
(@steeleyp_) reported
@AndrewGrill @skytv Only a game-changer if you never plan to cancel Sky. Freeview not included outside the PSBs, no aerial socket for DTT and forever locked into a Sky OS... great fun if you choose to cancel Sky TV. No third-party services/apps other than what Sky say you can have. No thanks.
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Talking Pictures TV
(@TalkingPicsTV) reported
@Morris_Oxford Have you tried retuning your box, or speaking to your service provider? How do you watch us - Freeview etc?
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I mohammed
(@m1sac) reported
@andyliverbird You tube surfing. Try streaming fury wilder. The crap that’s on freeview. If all else fails re organise you clothes
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Guesser
(@ZXGuesser) reported
@DrRhys @grim_fandango @russty_russ I don't think I ever saw the Teletext Ltd MHEG5 service as starting it hard crashed our freeview box.
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Captain Sandy
(@gempinkheart) reported
@digitalspy No problems on Freeview
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David drury
(@davidvikingflag) reported
@cordbusters Its because if you actually look what sky offer now is very poor in view if content , with the streaming apps like discovery plus , disney etc the content on sky is poor and look at what they charge . Mostly re runs of old rubbish , just go freeview
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Hometech Solutions
(@_Hometech_) reported
@Nur_Jahan786 @SkyUK From what I tell it’s just a Samsung TV which means you could still plug a set top box into one of the HDMIs or use Freeview just like any other tv. I guess this just has the new Sky streaming service built in.
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Tracy 💙
(@PrehistoricCat) reported
@ShanghaiHannah @Channel4 @BritishBakeOff Would be nice to be able to watch it full stop. Channel 4 and Film 4 not working on Freeview.
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DaddyWarBucks
(@aegyptiangod) reported
It's currently impossible to "stream it like it's TV". Whomever solves this problem, Wins. And, people want Freeview channels as basic. They'll subscribe for my Eva Longoria Movies. 😎
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Pop
(@pop_hill) reported
@SkyNews Can I connect my BluRay player to it, and is there a Freeview tuner in case the internet goes down?
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Freeview
(@FreeviewTV) reported
@DavidBoink @russeaside1053 Hi David, Sometimes mobile broadband services can interfere with TV signals in some areas. A company called DMSL has been established by mobile phone operators to help resolve these reception issues for Freeview users. If you want any further information, you can send us a DM.
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naughtysaintnick
(@naughtysaintni1) reported
@dan63uk Some places don’t have the signal to get all of the freeview channels. When I used to stay in some places in Wales you’d be lucky to get 20 channels, depending where area.
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keredwh
(@keredwh) reported
@MoneySavingExp Had Freeview for years. Haven't got time to watch everything we record so would never pay for even more channels.
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Heidirose Calandra
(@HeidiRoseC) reported
@MoneySavingExp Can't get a good freeview signal so got Freesat. Very happy with it. Seriously underrated
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Podders
(@Morris_Oxford) reported
@TalkingPicsTV Freeview. I have retuned it all but it'll stay poor until the leaves drop or the weather settles.
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Dee Shepherd
(@songbird_dee) reported
@MoneySavingExp Switched from virgin TV to freeview years ago and never regretted it.
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MJ Ray
(@mjray) reported
@gnomeicide IIRC there is one big service not on Roku but I forget which. And you meant Freeview not Freeserve a few posts ago. Freeserve was bought and merged repeatedly and ended up with EE.