Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Problems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (89%)
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Total Blackout (7%)
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Phone (1%)
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Internet (1%)
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E-mail (1%)
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Wi-fi (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Colchester, Manchester, Enfield Town, Belfast, London, Aberdeen, Southend-on-Sea, Ramsgate, Wincanton, Exmouth, Driffield, City of Westminster, Hendon, Stoke-on-Trent and Croydon.
City | Problem Type | Report Time |
---|---|---|
Colchester | TV | |
Manchester | TV | |
Enfield Town | TV | |
Belfast | TV | |
London | Phone | |
Aberdeen | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Is My Cat
(@mycatisjack) reported
@FreeviewAdvice The catchup part of freeview keeps asking about accepting the terms and conditions. I press that button which then returns me to the home screen. Basically I cannot get bbc, itv, channel4 or 5, etc catchup programmes. Please help
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Sam Brett
(@sb00020) reported
@LGUK @Cynic1311 What a joke. So the 2019 and 2021 models support freeview play and all4, but the 2020s don’t. Congratulations on losing a customer and I’ll be sure not to recommend LG
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Liz Marshall 🌈♐🦄🙋🏻♀️
(@The_LizMarshall) reported
@CharlieREBH76 @4Viewers @E4Tweets That's terrible. I missed the last season too because of the weirdly bad airing of it and could never find it online to stream. Such a shame as it's an amazing series w/ nothing else like it on freeview 😔
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Freeview Advice
(@FreeviewAdvice) reported
@lisapughlal Hi Lisa, So sorry to learn you are experiencing issues with your Freeview reception. Let us help. Can you please DM your full postcode and house name/number and we will look into this for you. Melissa
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HANNAH THOMAS
(@hannahthomasitv) reported
Is anybody else having trouble with Freeview tonight when you go to watch any channel other than the BBC channels???
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Mike (ex-a516digital)
(@a516digital) reported
@CrabbyValiant @back_the_BBC That's starting to change: Anyone with a Sky Glass TV no longer needs to turn over, as the HD service is fully regionalised. Virgin Media and iPlayer users are up next for the upgrade. Sky, Freesat and Freeview due to be upgraded before the end of 2022.
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The People's Movies
(@thepeoplesmovie) reported
@FreeviewAdvice Ive had no freeview channels for 6 days, just learned yester my building majority of the homes (15 floors) are the same, postcode PA2 no one seems to be able to help @RenCouncil
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Will Cooling
(@willcooling) reported
Stuck in a hotel with only freeview. Jesus Christ the questions as on Newsnight are insultingly stupid. Just pure horse race stuff rather than looking at the philosophical or practical arguments
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LoNo1
(@loNo101) reported
@FreeviewAdvice Thanks for all your help, no reply, no dm, no reply on Facebook and completely useless. Worst advice line, worst customer service, worst everything. @OmbudsmanUK can you help with why my street has no freeview and no help to answer why?
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Bacon Dog 🏴
(@FatherPeter11) reported
@rainie1410 On freeview you get the same crap all the time. Endless repeats of Border Patrol USA or Come Dine With Me and Four In A Bed. You’d think that they would realise that maybe the public have seen enough of this crap and it’s time for a change.
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Anne O'Nemus
(@AnneOfTheNemus) reported
@five15design @bauhausandmies 99% I watch is Freeview terrestrial. My internet is very poor so have to stream through mobile network on iphone. Limits me to something that does airplay I think. Last tv was 17 yrs old - not bad I think. What ovens you looking at?
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NigelsRadioTakeover
(@NigelsRadio) reported
@FreeviewTV Freeview is broken for me now. Had to move to freesat. Had no tv signal suddenly. Had an engineer come to install a brand new aerial and still a weak as hell useless signal. So had to give up.
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Harry Mincherley
(@WanderingSadu) reported
Not had Freeview for years due to aerial issues. Daily tsunami of garbage on there.
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Douglas Mcfarlane
(@dougmcfarlane41) reported
@FreeviewAdvice We've been here a million times Freeview, don't need you to check on coverage when I can tell you I HAVEN'T GOT ANY SIGNAL ie NO COVERAGE. There is no "data protection" policy on display so don't know what nameless "bot" I'm handing over personal data so no house number TS269AS
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Mis-vegan-thropic
(@MisVeganthropic) reported
@FreeviewAdvice You mention London and a couple of other places but there is nowhere I can find the status of Bolton (BL4) We have had no freeview since this morning will you acknowledge and confirm that the service is down in our area?
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Mik Duffy
(@Mik_Duffy) reported
@soapachu The fact that they're hogging valuable bandwidth on Freeview will never not infuriate me. In a saner world they'd not exist and Talking Pictures would have the budget and spectrum space to go HD.
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Daryl Millar
(@daryl_millar) reported
@FreeviewAdvice @FreeviewTV No, I don't mean *onto* those platforms. I mean a Freeview-produced streaming stick to *be* a platform in addition to the service integrated into some TVs. The problem with those platforms is they don't carry all services. A neutral platform could solve that.
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Lew Stringer, Cartoonist
(@lewstringer) reported
@DavidinKent @MerielMyers Those papers never seem to go into much detail about the programmes though like the Radio Times does. I'm not sure if they cover all the Freeview channels or radio.
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stormcab
(@stormcab) reported
@Hrawli @cowell64807 I got rid of cable/satellite TV few years back. Was ridiculous paying £30 extra a month for what you get for free with Freeview. Sky wanted to put a dish in part of the building that would look horrible. I pay £32 a month for internet & a phone line rental.
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Sam Cannon
(@Coolsambob) reported
The best thing about having my phone contract and home internet with @ThreeUK is that when it goes down in my area I get to sit in the dark with a cold cup of tea and watch Freeview.
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Douglas Mcfarlane
(@dougmcfarlane41) reported
@FreeviewAdvice Nope nothing now in TS26 Hartlepool had just 6 channels pre the 7th nothing over weekend, 10% signal strength during day today now 0%signal at night piss poor Freeview
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Jeremy
(@jrandrews72) reported
@agapanthus49 When people start talking about abolishing the Licence Fee they mistakenly think its a BBC Licence fee. It's not and never has been. Its also previously used to fund the Digital TV Roll out for Freeview, S4C, Maybe the debate is how much BBC should receive from the Licence.
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Robogoat
(@CRAZEEEEgoat) reported
Once again it's all coming down to rubber rather than driving ability. This is why I never watch F1 anymore, except for this one which, one way or another, will be a history-maker. Oh, and it's freeview too. #AbuDhabiGP
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Adam
(@pizzaboy2021) reported
@FreeviewAdvice Hi, looking to get freeview after cancelling sky with their overpriced service. I dont have outdoor ariel and loooking for indoor, cant understand how transmitter work and why NG2 would be Waltham but NG7 is Nottingham? NG2 to NG7 not too far off.
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tony paget
(@pagettony) reported
@SkyNews Skynews the worst channel on freeview #SkyNews #brokelockdownrules
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LadyAnniSpice... #IStandWithIsrael 🔯🕎✡️🇮🇱
(@Carti_Mandua) reported
@Matronincharge @DominicRaab @thetimes Sorry but thats a terrible thing to say to someone whose family survived the holocaust .... you need to watch the programmes on Freeview and take that back
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Janner Geek - 3.5% #GTTO #FreePalestine 🇵🇸 🇬🇷
(@janner_geek) reported
Did anyone else's Freeview box automatically record the "Prime Minister's" address earlier? I didn't ask for that **** to sully my telly box, thanks very much! #BorisMustGo #ToriesOut
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ad enuf
(@EnufAd) reported
@BorisJohnson When you say behind bars….do you mean a nice comfy, carpeted en-suite room with freeview TV, 3 meals a day and human rights protections that exceed those of normal law abiding citizens….sounds terrible
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Cotton
(@Cotton241189) reported
@bt_uk It is the freeview signal and its only started in the last couple of days and it isnt all the time, it comes and goes! Nothing new is happening in those times either
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Sean Thompson
(@dynotic) reported
@NippyByName Be Careful it’s not a crap massive freeview box type of thing that’s totally restrictedwith what you can do.