Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Problems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (92%)
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Total Blackout (4%)
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Internet (1%)
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Wi-fi (1%)
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E-mail (1%)
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Phone (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: London, Leighton Buzzard, Maidstone, Manchester, Holywell, Milton Keynes, Ventnor, Anstruther, Newcastle upon Tyne, Exeter, Skegness, Accrington, Oldbury, Chatham and Staines.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Helen
(@Nacelle1701) reported
Looks like this @SkyUK pin requirement is utter crap when I can go to the same programme requiring a pin on sky that is on freeview at the exact same time without having to put in a pin! @SkyHelpTeam
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J. Alfred Prufrock
(@Stroudgreenguy) reported
from
Tottenham, England
@Channel4 Hello. Can I watch Channel 4 *live* through the All 4 app on smart TV? All I see is catchup. I would like to watch CH 4 news every night but my aerial is broken, no Freeview. Please advise.
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Chris Cain
(@CaptainHippo) reported
Hi @davechannel @arqiva. Trying to watch Room 101 on Freeview and screen keeps going black at random intervals. Lasts about a second. Other channels are fine, including others on the ARQA mux. So would seem to be Dave specific issue.
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mark Hughes
(@Mark56623345) reported
@a516digital I personally am happy for an ip future, if and when it finally takes off. But i think the bbc might be too ambitious for 2030. Freeview is a good service where you can get it.
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Frank Stephens
(@FrankSt34499711) reported
@DavidCockerham Cannot help you David sorry My TV only has freeview built in
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Cainneach
(@NervousInnocent) reported
@niconicotoga Yeah we got all the dinsey and nick stuff too but CBBC was freeview and had all the wonderful weird **** lol
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🍢🥙will🥙🍢(@willmill82@mastodonapp.uk)
(@willmill82) reported
@BrokenTV @UKPRES1 @TalkingPicsTV Haha, funny you should say that, I'm unfortunate enough to have terrible Freeview reception and Sky Glass, neither of which will get me Talking Pictures, sadly.
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Hugo Tyson
(@atrichoke) reported
@JANUSZCZAK It's free live on Freeview. But you have to find it and record it at the time: there is no catch-up service like iPlayer &c. That's the PITA that makes me with much regret miss most of your stuff. No replay.
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Stephen
(@BigDog250862) reported
@danwootton Dan, I want to watch but it seems my Freeview signal is too weak on the GB News channel and no pictures appear. Only on that Channel. Any ideas? Thanks.
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Steven (with a ph)
(@SJKSalisbury) reported
Every UK Hotel: Wi-Fi, gym, spa, swimming pool, six randomly selected Freeview channels including one you've never heard of and will never see again, on site car-parking...
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Stevend43829773
(@stevend43829773) reported
@BabestationTV sort out your camera work and your technical issue that's just happened on freeview ch. 674, tweet back to me ps stop keep taking Sophie hart off screen
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Daniel Whittle
(@DDubya82) reported
@davechannel @NEReviews Watching on freeview transmitting from winter hill. It’s not isolated to this one programmes it’s multiple programmes, QI, house of games, travel man, and last night, the Bad Boys II movie. This is being watched on a panasonic TV with integrated freeview.
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PBS America
(@PBSAmerica) reported
@LynneWh37060974 @DrJaninaRamirez @Jeremy4StMarys 👋 Lynne, "Saints and Sinners" is on PBS America (Freeview 84, Sky 174, Freesat 155 or Virgin Media 273) and part two starts tonight at 6:10pm. The whole series will be available on our Freeview Play catch-up service from Monday! DM us if you need any more info :D
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Shane Rosser
(@ShaneRosser20) reported
Can you take tiktok off my Freeview TV network because I have never used it @FreeviewTV?
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Talking Pictures TV
(@TalkingPicsTV) reported
@ArtyKoala If you continually have problems, Freeview has a helpline 03456 505050.
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🇬🇧 John 🇬🇧 Freedom 🇬🇧 Independence
(@jallen1947) reported
@FreeviewAdvice Hi In the Last 2 Weeks my Freeview Signal keeps Breaking down RH20 Post Code Heathfield Transmitter, Evenings are worse than daytime, is there an issue causing this, or could it be the Cold Weather affecting the Signal..Regards..
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daisies999
(@daisies999) reported
Anyone else having problems getting BBC channels on Freeview today? Glasgow southside
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Chris Cooper
(@ChrisCooper_22) reported
I asked my partner to cancel the sky sports package as I use Now TV for it. She infact cancelled the entire Sky package, meaning all we can now watch is the One Show and Dress to Impress 😲, not even Gold TV is covered on freeview :( #SkyTV
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Carl Draper
(@explodingwalrus) reported
@freesat_tv series link doesn't work for for University Challenge. Yet it can be done on Freeview. This is not good
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Sook ithup
(@JamesWh12650747) reported
@GaryLineker but Lords ladies barons hedge fund managers and far right media the pay for would disagree talk tv GB news.. I'm surprised ofcom has let Ian mosley types into the spot light. they removed topless women from the horrid gutter snipe papers only to have it live on freeview.?
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Freeview Advice
(@FreeviewAdvice) reported
@kelvin5385 Hi, Kelvin. Sorry to hear that you're having problems with Freeview. If you can DM us your postcode along with house number or name, we can check for any known problems and advise from there. Fraser
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Toni-L D
(@ToniLD) reported
@LatestTVBtn Hi folks, I know that your TV listings are down on the Latest TV site, but they have also gone missing from Freeview, please HELP
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Rossco
(@IsThisRoss) reported
Looking back on the early part of the first lockdown I mainly remember dealing with the possible curtailment of humanity by watching Challenge on Freeview for hours. Never thought that would be my reaction.
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Media Boy UK
(@MediaBoyUK) reported
1/3 BBC Scotland HD which broadcast every evening from 7pm on Freeview, moves to channel 106. BBC Four HD, which the BBC is planning to close in 2024, is moved down to channel 108. The move is due to complete around midday on December 14th. Viewers may need to rescan their TV.
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A Campbell.Old-Scot 🇧🇻🏴🇬🇧🇺🇲🇮🇱
(@ACampbe36885200) reported
Half my channels on Freeview have had very poor sound and picture quality the last while and it's p*ssing me off somewhat.
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Robert Martin
(@AndyGraysdouble) reported
@Honeythedog1 A contract is a contract, if they ramp the price up you can presumably repudiate it and go else where, like NOW, or be like me. I‘ll never take a SKY package. Freeview ( aka Cooncil telly +) , Amazon Prime and Netflix might be a decent low cost bet.
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Ian Cranston 🇺🇦
(@cranston65) reported
@archivetvmus71 Never seen this - looks great - needs re-aired on Freeview
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Freeview Advice
(@FreeviewAdvice) reported
@zakir___1988 Hi, Zakir. Whether live is available on a catch-up service would be down to the service itself, though generally, the catch-up services on Freeview Play are to be used in conjunction with the standard Freeview service. Fraser
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Back the BBC 📺📻📡📱
(@back_the_BBC) reported
@Matt_1269501 What would you do - upgrade the UK's internet infrastructure so that everyone can get the BBC over 5G or the internet (reasonably impossible) or replace Freeview with an encrypted service? (also impossible)
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Bacon Dog 🏴
(@FatherPeter11) reported
@alighirl77 Unrelated to Sky but my Talk Talk Tv box for freeview stopped working 2 months ago. I’ve tried to call them numerous times to report the problem while I’m still paying for the service. Talk Talk? You cant talk to them. 😳