Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (91%)
-
Total Blackout (6%)
-
Phone (1%)
-
Internet (1%)
-
Wi-fi (1%)
-
E-mail (%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Cork, Manchester, Perth, Glasgow, Bishops Stortford, Castleford, Sheffield, Portsmouth, Poplar, Nottingham, Evesham, Motherwell, Ilkeston, Henlow and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
||
 Cork |
TV | |
| Manchester |
TV | |
| Perth |
TV | |
| Glasgow |
TV | |
| Bishops Stortford |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
The Brittas Empire Fanpage
(@BrittasFan) reported
@scott_gamer @Page_888 @dramachannel I can't watch Gold, because we only have Freeview. Is it true that they air never-ending repeats of Only Fools and Horses?
-
Goo 🦠
(@Hausofgoochi1) reported
@favesass They're forcing them onto the internet, this is insane. We could only have Freeview growing up since we barely had internet access. This is such a ****** thing to do to poor and low income families. Watching CBBC and CITV was literally one of the only things we were able to do.
-
Rotherham United
(@OfficialRUFC) reported
FREEVIEW | My main aim is to help the team - Blackett Tyler Blackett sat down with iFollow Millers after penning a deal until the end of the 2022/23 campaign. #rufc | #ForeverTogetherForeverProud
-
David C Scott 🏴 🇬🇧 🇩🇪 🇪🇺 🔸🏛⚽️
(@davidchscott) reported
@jemmaforte No worries @JuliaHB1 is a champion of preventing cancel culture. She'll campaign for it to be shown on freeview TV.
-
Clive Roper
(@CliveRoper) reported
@TalkTV Why is the picture quality on Freeview so poor compared to GB News or even online?
-
🐝MaybeeMee🐝🏴🐝🇬🇧🐝
(@MaybeeitsMeee) reported
@ITV Help!!. I am three quarters of the way through THe Bay when ITV X went back to the home screen. I cant see the end of the episode without watching it all again. I'm on ordinary freeview,but on a pc as we have a bad reception. This happens every time I watch ITV X now.
-
Freeview Advice
(@FreeviewAdvice) reported
@mikechildmusic Hi Mike, I am sorry to hear that you are having issues with your Freeview Reception. So, we can investigate this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
-
Brekkie
(@Brekkietweets) reported
@WhoPotterVian I never had an issue with ITV Hub but ITVX just crashes all the time. Took their advice eventually and uninstalled it and reloaded it and now it doesn't work at all. And it works on less devices than it did before - even on a new Freeview Play device bought just last year
-
Alex Aris
(@HeadingtonBard) reported
Is anyone having problems with @FreeviewTV at the moment through an aerial? We've only got 53 channels and can't get channels 1-6 either. #television #freeview #tv
-
Anne Cardwell
(@AnneCardwell4) reported
@FreeviewAdvice Thank you for your response. I've been having problems with Freeview for months, so I'm not impressed with the service, and so many repeats, that we've already paid for. Regards Anne.
-
Mike Child
(@mikechildmusic) reported
@FreeviewAdvice Is there some sort of problem with Freeview in southern England? For weeks now, I’ve had certain channels breaking up and some even going missing completely after retuning. I have both 4G and 5G filters and had no problems at all with transmission until recently.
-
Danny
(@dcole0007) reported
@supertanskiii I want to but I use a streaming service that includes Freeview. I’d like @bbc to be independent of any govt Tory or @UKLabour . It needs to become a subscription service
-
DeVoid
(@into_de_void) reported
@kelvmackenzie Can anyone answer a question for me? If the TV licence is specifically for the BBC, why must I pay for a TV licence if I "watch or record TV on any channel - via any TV service (e.g. Sky, Virgin, BT, Freeview, Freesat)" I don't ever watch BBC channels or use iPlayer....????
-
Sophie
(@mangh_oe) reported
@jasebyjason I thought this ! There’s probably not enough kids watching the tv now so they’re not bothering anymore but my dad never got wifi till I was 16 because waste of money so I feel bad for the families that rely on freeview tv 😭
-
Pawsaldo the Unlucky Navy Breacher
(@Pawsaldo) reported
@Anth_Peace @JewelKnightJess its on Freeview, also they have their own on demand service that is free.
-
Alex Aris
(@HeadingtonBard) reported
@FreeviewAdvice Are there known to be any maintenance problems in the OX3 area? At least 50% of our channels disappeared yesterday and haven't come back. No channels 1-6 and a mixed range afterwards. I have checked the Manhattan Freeview recorder and aerial connections as well.
-
Mrs B 🧡🖤
(@Dianne1963) reported
@etchells_frank @_DanielRyan @ITVX I have problems with the app on Sky so use the Freeview version. Still can't FF through the adverts though 😬🙄
-
ProudPatriot478
(@ProudPatriot478) reported
@Dnewton99886451 @ColinBrazierTV Unfortunately you still need a licence if you watch Freeview. I don't even have that. I don't have an aerial & just have the Netflix, Prime, Disney & YouTube apps on my tv. I have the Apple TV app atm as I get it free with my phone contact til mid April but I never even watch it.
-
Gary MacKenzie
(@Ex_Uknova) reported
@Randominium @Daodaoldn @ajcdeane A TV Licence covers you to: watch or record TV on any channel via any TV service (e.g. Sky, Virgin, Freeview, Freesat) watch live on streaming services (e.g. ITVX, All 4, YouTube, Amazon Prime Video, Now, Sky Go) use BBC iPlayer*. This applies to any device.
-
Brekkie
(@Brekkietweets) reported
@Broadcastnow Poor move @ITV @ITVX - the channel still rates relatively healthily and in Freeview homes especially is serving an audience who may not have access to reliable online streaming (not that ITVX is a reliable online streamer!)
-
Lorna Robertson
(@space_librarian) reported
@angefitzpatrick @libmichelle I have lived IN Edinburgh for the past 12 years. Our last house is on the edge of the city but definitely in it. On rainy days Freeview only picked up 4 TV channels and when we moved out in 2019 there was still no cable so internet was glacially slow.
-
Freeview Advice
(@FreeviewAdvice) reported
@AnneCardwell4 Sorry to hear about the problems receiving Freeview though if you aren't happy with what the broadcasters are putting out, you would get in touch with the broadcaster in question. Fraser
-
Ange Fitzpatrick 🏳️🌈 🏴🇪🇺
(@angefitzpatrick) reported
@space_librarian @libmichelle We never went above BBC Four on Freeview, unless it’s a hop to Cbeeies - thank god that worked. Our home-made internet was actually better than the BT provider, but our booster aerials were in the church spire and the pub… which made Teams calls weird in lockdown
-
TalkTV
(@TalkTV) reported
Watch Vanessa on Sky 522, Virgin 606 and Freeview 237 from 4pm-7pm: 🔸 Is Gary Lineker damaging the BBC? 🔸 Police Federations asks for 17% pay rise for officers. 🔸 Hancock was told to turn down China Covid lab leak claims.
-
15 minute Chris
(@chrisjlatimer) reported
@Mancman10 You could even have a tax paid somehow to fund the work in upgrading Freeview etc. I just don’t believe and never have the bbc should have a fee attached to it
-
Gary Mackenzie
(@harlequin_1963) reported
@Ayrhead2 @jeffsprogress @ColinBrazierTV A TV Licence covers you to: watch or record TV on any channel via any TV service (e.g. Sky, Virgin, Freeview, Freesat) watch live on streaming services (e.g. ITVX, All 4, YouTube, Amazon Prime Video, Now, Sky Go) use BBC iPlayer*.
-
Julie
(@juedan3) reported
@ToshibaUSA when will the software be updated for the fire TV I purchased from @ArgosHelpers in October 22 re the picture flickering black. You say it's an issue with Freeview and the software on the tv
-
Hellcid
(@Hellcidlives) reported
@WheresWilly8 @Notregistered66 @Maxaretunit And the signal goes on the Mendip tower leaving people unable to watch Freeview
-
castillo bIm | FAST TIMES 🇮🇪
(@sadforsadboys) reported
@beth__moreton In saying that, my area doesn't have CITV (or the mux it broadcasts on) on Freeview as it's a relay. So I've never been able to access it via Freeview (but it can be on Freesat which is more of an expense to set up...)
-
Gavin Nixon☘️🌈 🇺🇦✊🏼#FBPPR #FBPE #SlavaUkraini
(@GavNix) reported
@KevinPMeagher @BriW74 It's 'The Eagle Has Landed', on BBC Four, right now, and i-Player for a few weeks' - complete with Donald Sutherland and ludicrously bad 'Irish' accent. No sign of 'Where Eagles' Dare' on any of the Freeview channels for the next while.