Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (89%)
-
Total Blackout (8%)
-
Internet (1%)
-
E-mail (1%)
-
Wi-fi (1%)
-
Phone (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Ventnor, Exeter, Lancaster, Droitwich, Glasgow, Fulham, Marlow, Southampton, Birmingham, Cardiff, Wrexham, Kingston upon Hull, Wimborne Minster, Cricklewood and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Ventnor |
TV | |
| Exeter |
TV | |
| Lancaster |
||
| Droitwich |
TV | |
| Glasgow |
TV | |
| Ventnor |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
Antipodean Collector
(@AntipodeanC) reported
Here in Rotorua Freeview seems to be ****** right now. Several channels show no service (1 for example, what a relief at least to avoid 6 pm broadcast), 10 no volume etc. What's causing this? Anywhere other than Rot?
-
Charlotte
(@__CharlotteB_) reported
@FreeviewAdvice hi, all apps for channels on demand have vanished from my TV with freeview play, is the service down or something?
-
Napple Tale
(@_nappletale) reported
@JohnPaynter1970 @russty_russ I don't know, Freeview's been successful. The main problem was OnDigital did next to none market research as demonstrated by paying too much for football league rights which garnered zero views for most matches. Only success was Monki but no-one was buying it just for that.
-
Devoted 4x4
(@Devoted4Celebs) reported
So ******* bored today. Fed up with what's on Netflix, **** all on Freeview to watch, fed up with Xbox.
-
Talking Pictures TV
(@TalkingPicsTV) reported
@searleyandrew Andrew we have no problems at playout. You would need to speak to your service provider if you are having a localised problem. How are you watching us? Freeview etc?
-
Wrightjm
(@Wrightjm6) reported
Free view in the UK - just switched back to #freeview from Sky TV - forget how crap this service is-no picture-constantly retuning to get the same crap picture-spent money on boosting significantly the signal to no avail-ringing Sky today to resign-why do we have to suffer this ?
-
Jorge Almeida 🇵🇹🇪🇺🇬🇧 | 🧠▶️🛐
(@JorgeMAlmeida_) reported
@SocialM85897394 So you want people that can't pay for subscription to go without an important service? Or do you think Freeview will continue to be a thing after the license is scraped? You do realise you're only paying 7pense per channel per month with the license... Patronising much?
-
Talking Pictures TV
(@TalkingPicsTV) reported
@searleyandrew Andrew we have no problems at playout. You would need to speak to your service provider of you are having a localised problem. How are you watching us? Freeview etc?
-
Alex 🚲
(@Alexonabike) reported
@peterdrummond @the_tpa Freeview Play has all the free to air public service channels.
-
lincsbirder2019
(@lincsbirder2019) reported
@Wrightjm6 I'm with you pal. Freeview is awful. Any complaints and all you get is retune retune retune. Spend more time retuning !!! Was thinking of getting Freesat when my Sky ended but ended up staying as I can get virtually all the programmes I watch on Sky Q.
-
Freeview Advice
(@FreeviewAdvice) reported
@lincsbirder2019 @Wrightjm6 Re-tunes is the best way to solve the majority of issues on the Freeview service. These tend to be straight forward the majority of our viewers. Sorry to hear you are not a fan of our service. 😪
-
Lynn Townsend
(@pinkythepolo) reported
@Wrightjm6 I had some issues with Freeview a few months back but the people on the advice line were really helpful. They resolved mine by asking me to do a full first time instal with the aerial out and then repeat with the aerial in. That worked and reset everything 👌
-
Becca Munro
(@becbtmunro) reported
.@FreeviewTV @PanasonicUK can you help my dear 75 yo Dad? He has a Panasonic TV and inbuilt freeview and the TV guide is suddenly not working properly - only exhibiting a few programmes at a time. We’ve tried multiple fixes but can’t work it out! Pls can you help?
-
Spooky Ghost
(@ValidoWilliam) reported
Hi @SKYNZ I don't know if you are aware of this, but is The Edge TV channel working on your side, because it's not working for people who have Freeview :(
-
DuggleBB
(@DuggleBB) reported
@ArgosHelpers Have several issues with a 889/3271; Samsung 32 Inch UE32T4307; Smart HD Ready HDR LED Freeview TV. How do I go about returning it & getting a refund?
-
Buck Rogers
(@FreejackFan) reported
Trying to watch the #snooker #scottishopen #homenations online on @QuestTV (when they can be bothered!) because the Freeview signal on that multiplex (COM4) is terrible for some reason. Apparently, it needs payment? Bollocks to that!
-
Andy Hale
(@AndyHal78102450) reported
@Argos_Online I have just purchased a TV - model ue43tu7020k. I was told by your customer service people that Freeview was available. I cannot download it. Have I been mislead ?
-
ladyauntiecathy
(@ladyauntiecathy) reported
@brianmoore666 Nativitity! (Martin Freeman). I recorded this on my Freeview box last Xmas, never deleted it, and rewatched it last week.
-
Andy Todd
(@andy_todd) reported
@Jennababes @SkyUK This is why I left sky and there **** broad band, £92 a month which included £10 for HD wtaf most HD channels are free with Freeview 🤔
-
Stuart
(@scog27) reported
@FreeSports_TV Why can I not get this channel when I have freeview. It doesn’t appear in amongst my channel list? I’ve tried channel 64 several times and I can’t get it. Please help!
-
Chris A
(@Chris5gd) reported
@LGUK @LGUS Fairly appalled to discover that my elderly and frail parents' LG TV, recently bought for them as a gift, does not support the UK FreeView Play catchup services such as @itvhub. Very disappointing.
-
William Frank
(@WilliamFrank18) reported
@FreeviewAdvice @Wrightjm6 Only ever had one problem and tweeted Freeview advice and fixed after a day or so 👍🇬🇧
-
ʙɪʀᴋᴇʀꜱ
(@Birkers5) reported
@JamesHReeve @dave_brammer Stop Press: It was on one of the oddball Freeview movie channels on Sunday I recorded it for my missus who had never seen it. She watched it tonight and loved it. Kitchen sink drama/comedic overtones due to cringingly accurate portrayal of 50's Bolton.
-
Tribey
(@Trib_Ey) reported
Disappointing you very rarely get decent slasher films on Freeview channels. I’d love to see the original 1974 black Christmas and you just thought someone over Christmas might show it that year after year they never do.
-
Maggie Hathaway-Mills
(@MaggieMhm) reported
from
Swindon, England
@Tim_Pilcher Me. I watch documentaries. Which is why I'm on Sky, best service for them. Now I'm pissed off because I'm likely to lose Sky because my sheltered housing scheme system is faulty. And Swindon Borough Council aren't likely to fix it. I'm going to be stuck with Freeview. 😱😱😱
-
Mike Elevenay but also tinsel
(@GizzarkHenry) reported
Freeview are seriously using Free Love Freeway in an advert Like That's a deliberately **** song, isn't it? About banging in a layby or something?
-
Ditsy1
(@missTfied66) reported
@BillyJWells @K4rmaRules ah do what we did..cant get freeview signal so had cable tv..got rid of that got netlix amazon prime. used to pay a tv licence to watch PMQs after GE was too angry with bbc and no need to watch it anymore..cancelled my licence..£12 a month better off!!
-
Chris Rugby
(@rugby_chris) reported
@LinebreakRugby I can understand some of the support for it from a money point of view but if rugby wants to get more people into the game it needs to be on Freeview.
-
Talking Pictures TV
(@TalkingPicsTV) reported
@searleyandrew There is a freephone number for freeview who should be able to help if you continue to have problems 0808 100 0288.
-
John Wilson
(@snoop2003) reported
@BBCiPlayer hi. Is there a way to turn off the iplayer pop up notifications on freeview so they don’t interrupt the programme I’m watching please?