Freeview Outage Report
Why is my Freeview service not working?
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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (91%)
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Total Blackout (5%)
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Phone (1%)
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Internet (1%)
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Wi-fi (1%)
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E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Reading, Chippenham, Halifax, Sowerby Bridge, Brighton, Blackburn, Ludlow, Tonypandy, Dunfermline, Workington, Whitchurch, Aberfeldy, London, Forfar and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
TV | |
| Chippenham |
TV | |
| Halifax |
TV | |
| Sowerby Bridge |
Total Blackout | |
| Brighton |
TV | |
| Blackburn |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie. ⚓💙
(@SophFigueira95) reported
Usually use my actual Freeview but think the temperamental weather is causing a few breaking up issues. 🙄😒 Definitely think I'm in a bit of a delay. #BeyondParadise
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Pamela Cabot
(@pam_cabot) reported
Pam's Pick of the TV GUIDE: 'Doctor Zhivago' 1965 Directed by David Lean. Starring Omar Sharif (once seen never forgotten) 🥰 On @BBCTwo at 13:15 Not seen it for a while. No adverts & Subtitles - Always a plus. P.S. I keep to Freeview channels as I don't have Netflix, Sky etc 📺
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Dean
(@Toasty83) reported
@creag123 @goldchannel Absolutely agree, Gold would be a great addition, Sure it's not the same channel it used to be, But there could be a fix, Extend the gold brand to drama, Include gold comedy. And gold itself in its original form to Freeview, with the spin offs left with subscription TV
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Mike
(@a516digital) reported
@colin1951uk The investment is partly in hogging empty Freeview channel numbers in the 60s,70s and 80s, so if anyone wants to launch a new service and doesn't want bumping off to the 90s on the channel list, they'll have to strike an EPG trade deal, earning That's TV a nice sum of money.
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Mike
(@a516digital) reported
@markisawimp @garyb007 Signal should be the same as before (same frequency, same transmitter). Your TV may have added a weaker copy from a relay in the 800s. You'll probably have to do a full retune, that'll ensure you have all the latest Freeview channel updates.
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Rosie needs a new Hip, not a Jab Matthew
(@WhispersAngel) reported
What ******** is up with Freeview tonight?
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FreeViewing
(@FreeViewing) reported
@FreeviewAdvice You seem to have blocked this account from contributing advice to Freeview users who have not been advised that Freeview is fundamentally flawed and they are being forced to pay for a service that can never be reliable. This may not end well...
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Cryptekk 亮
(@metahealer_54) reported
How far do you expect this £150 disability cost of living payment to go? - #KayBurley says this one-off payment comes on top of other support for those with disabilities. 📺 Sky 501, Virgin 602, Freeview 233 and YouTube
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OMHEE
(@Edward22J14) reported
There's going to have to be extra support' Alex Chalk MP says Tory leadership candidate Rishi Sunak believes inflation must be tackled to help those struggling with the cost of living crisis 📺 Sky 501, Virgin 602, Freeview 233 and YouTube
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Robin Taylor (At home 🏡)
(@Raxor1Robin) reported
@JellyTotPixel @bbcmtd It's the signal not the equipment that's causing the problem even with HD freeview this problem still happens in some areas of the UK, where I live you can't get it with a portable HD receiver, I have to use satellite. as Freeview don't work well.
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Paul Coppin
(@M0YMJ) reported
from
Worcester Park, England
Freeview in Kent down at present. Anyone else have the same problem
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Juliet Brando
(@sliderulesyou) reported
Had a touch of the sads earlier, but watching Mrs Merton and Malcolm at 2am on a weird channel a long way down the Freeview and, by Christ, the writing is good. Quietly ingenious.
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Freeview Advice
(@FreeviewAdvice) reported
@Littlemadame1 Hi, there. Sorry to hear that you're having problems getting HD on Freeview. If you can DM us your postcode along with house number or name, we can check for any known issues in the area and advise from there. Fraser
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Ben
(@UnknownDB64) reported
hi iv just brought a new tv it has freeview play iv plugged in a internal Aerial but it’s not finding any channel when doing a full retune please help thanks
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Mike
(@a516digital) reported
@markisawimp @garyb007 Freeview support 03456 505050
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Kaihatsu
(@KaihatsuYT) reported
Personally, I'm not particularly bothered by it all. I've not had a particular interest in Pokémon for a while, but I never watched the anime much as a kid. I never saw it on TV in the UAE and it never seemed to be on Freeview in the UK on a regular schedule either.
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Sheville
(@entei_wolf) reported
"My freeview isn't working so that's obviously internet hackers and it's your fault" **** off ******
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Error404
(@DawsonsLeftPeg) reported
@Elliot_CB @LeeAndersonMP_ No I pay for the things you don’t get with the “free service”. Like the sky compared to freeview. That fact you can’t figure that out shows the level you’re working with. Try harder.
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G8CYK
(@G8CYK) reported
@Chris_Hill_Bsc @FreeviewAdvice It's not really good enough is it? But Freeview was never going to work reliably once most of the broadcast spectrum was sold to cellular companies. The BBC, Freeview and Ofcom have a major problem and are basically forcing everyone to use online.
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Super Weenie
(@danny___puppy) reported
@BenRoddison @mashcore4mums @kianworld Pokemon TV is a free service and Pop is a freeview channel, so that REALLY helps keep the costs down with this list
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F’real
(@itstrisha_innit) reported
@FreeviewAdvice I live in North West London but I don’t get London Live on freeview. I’ve tried rescanning my channels but it doesn’t come up. Can you fix this?
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@2_Wheeled_Wolf @ mastodon.social 🇪🇺
(@2_Wheeled_Wolf) reported
The bonus to this is less equipment & remotes needed as old TV had no freeview & HDMI selector as only had 1 HDMI input. Tho the old Firestick really is slow compared to the newer one I use in the livingroom. Old TV will go off to charity later.
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Mike Sharp
(@mikeasharp) reported
@Channel4 can you fix the uplink. England match keeps going pixelated like it does on a satellite feed. Watching on Freeview HD
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MelissaW🌸🩸
(@pumpkingirl89) reported
@FreeviewAdvice My mum lives at LL11 6UN and since yesterday her and her neighbours have had trouble picking up the majority of the freeview channels. Is there any work in the area that has caused this?
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Ben
(@UnknownDB64) reported
@FreeviewAdvice hi iv just brought a new tv it has freeview play iv plugged in a internal Aerial but it’s not finding any channel when doing a full retune please help thanks
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BBC Radio Norfolk
(@BBCNorfolk) reported
Phew! Another *very* close finish, but a win today in Gayton with about 65 seconds to spare! Well done all! Sorry again about the problems on FM - the engineers are working on it. Don't forget you can listen online or on Freeview channel 719.
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Cymon Humphries
(@TkoCymon) reported
@GRALCreates @tvukzone Stop tweeting crap . It has an ofcom license is available on satellite & freeview so that’s your answer.
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Susie (Contains Nuts) 🇺🇦
(@Susie_Soapsuds) reported
Is anyone else having problems with #freeview ? It says no problem but there's no signal at all,been going on for days.
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Spookybooks
(@1Spookybooks) reported
@newt_kiters I guess when I get round to actually get sky, I won’t need a dish or a set-top box or anything. I’m assuming it will come straight through the TV through the Internet. The trouble is I don’t watch a lot of TV I’m usually listening to music or out walking. Only Freeview
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Freeview Advice
(@FreeviewAdvice) reported
@Susie_Soapsuds Hi, Susie. Sorry to hear that you're having problems receiving Freeview. If you can DM us with your postcode along with house number or name, we can check for any known issues in the area and advise from there. Fraser