Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (91%)
-
Total Blackout (5%)
-
Internet (2%)
-
Wi-fi (1%)
-
Phone (1%)
-
E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Porth, Peterborough, Morecambe, Keswick, Blackpool, Exeter, Croydon, Fareham, Cardiff, Woodford Green, Newport, London, Bourton on the Water, Wimborne Minster and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
TV | |
| Peterborough |
TV | |
| Morecambe |
TV | |
| Keswick |
TV | |
| Blackpool |
Total Blackout | |
| Keswick |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
Liberty
(@libertyIAB) reported
I've actually looked at the TV schedule bc it's Easter, I thought they may have done something a little special... Have they ****! I'm so pleased I'm not reliant on freeview 😳 It's streaming & reading, for me forever now I guess...
-
Hugh Sykes
(@HughSykes) reported
@producerjoe On my Freeview list it's with the other HD channels right down before the radio stations. And you can get to it quicker if you scroll up from BBC 1 and past the radio channels..
-
Brian Moore
(@brianmoore666) reported
@sunrayswench 601 freeview or sign in to iplayer
-
Dr Harry R. McCarthy
(@HarryMcCarthy) reported
@starcrossed2018 @emeramchugh It’s channel 11 on Freeview, but not sure I can help you with the plumbing...
-
Somhairle Buidhe
(@SomhairleMM) reported
@oshaymoishe1 @alwaysresister 2 1/2, now you remind me - still have an old analogue portable with Freeview set-top box in case of emergency! Also 3 laptops, though that's not half as swanky as it might sound ;-) 1 work, 1 old & this one an embarrassingly bad waste of money... :-/
-
Rob Atkinson
(@LincolnRamirez) reported
@LoosestThe @Womens6Nations @BBCplayerr 601 on freeview, if red button doesn't work
-
NOW Help Team
(@NOWHelpTeam) reported
@petew2804 Hi Peter, Whether you've got a Smart Box with Freeview or a Smart Box with 4K and Voice Search, you'll find the reset button on the bottom of your Box. For a factory reset, hold the button down for about 6 seconds.
-
Nightshift
(@stinky_mitten) reported
@LongCjlsackley1 I have Sky broadband & have very few problems. I got rid of Sky TV & now have Freeview. I also have Netflix & Amazon Prime but not all Progs even old stuff is free on Amazon.
-
Not The Singer
(@agarethgates) reported
UK baseball fans let's face it @btsport clearly paid for a number of years' rights and are just seeing it out. They'll lose it like they did the NBA because they've blown all their money on Champions League and now the stupid WWE. Time to get a freeview box and MLBTV #OpeningDay
-
Paul Johnson
(@Pauljohnsoneggs) reported
@NOWHelpTeam Thanks for the info but resetting the box does not help. The new update and software installed is too much for these black boxes. Are you not releasing a better box to support such an update ? The 4k box doesnt have freeview, not sure why it's even a box..... thank you!
-
Framob
(@weedgies) reported
@PaulbernalUK Ask who funds it,my last check was 11 EU nations,US & Canada as well as UK if stupid enough to buy subscription that is free bc they have a license, so on Freeview,
-
mark Hughes
(@Mark56623345) reported
@LeafNWS @a516digital I know what leaf network is getting at, like what I found out about getting ip. Yes you can get freeview play etc, but it's not free after paying an ISP.! It's like getting channel box, it's free, once you pay your ISP.
-
Manufacturing Consent💙
(@Manufac51891710) reported
@RT_com @MarkSleboda1 I was never able to get RT on Virgin Media in the UK (my Bb supplier). They wouldn't run it, so I refused to get a tv package. I opted for freeview instead. RT is the ONLY tv channel I watch.
-
Mark
(@MarkAPD43) reported
@SamuelJJack2 Food Network is the only decent channel on Freeview, what happened to Diners, Drive-ins and Dives?
-
Amy
(@AmyTeamLH) reported
Thankfully I have access to the Sky Sports Action and Mix channels but this sucks for people who want to watch it on Freeview. Oh well.
-
National Theatre
(@NationalTheatre) reported
@lornadupre If you're in the UK, Sky Arts is a free channel and you don't need to be a Sky customer! It's Channel 11 on Freeview. The film is being repeated on Easter Monday at 9.30pm and Thursday 8 April at 10pm.
-
National Theatre
(@NationalTheatre) reported
@Katet282 So sorry you've had trouble watching! You could try it on the Freeview Play app, to watch one of the repeats on Sky Arts, Easter Monday at 9.30pm or Thursday 8th April at 10pm.
-
Broke Britannia (aka Voice Britannia)
(@VoiceBritannia) reported
You know what, #Wrestling is all over UK TV (freeview/FreeSat) but it's advertised terribly! Looking on the EPG today I found WWE NXT UK is on Paramount Network (Thurs), Impact Wrestling on 5star (sat) and PWC on Sports stuff TV (?). There used to be a lot more! #KeepLooking
-
DJ Lujoso
(@DJLujoso) reported
I've seen no news about any protest In any part of the UK by any of the mainstream 'news' providers on Freeview. There's a lot of the usual gun-totin' **** from the USA, **** knows why we have to watch that, the usual corporate sport garbage - we know why we have to watch that...
-
fugitive era ☼
(@pcttons) reported
sunshine on leith with george mackay in it is such a terrible musical movie but if it’s on the freeview tv guide i’ll watch it 😭
-
LifeIsDifficultEnough
(@Spezzington) reported
@AvonandsomerRob Sky is expensive and bb slow as crap. Go with freeview / netflix / prime / youtube for price of tv licence.
-
Glenton Baptiste
(@joejglenton) reported
Also, if grandad would not tell you... that leaves **** documentaries on Freeview and Rod Liddle to inform the view that WW2 was a slightly aggressive camping trip and not a apocalyptic global death storm of fascist hatred which killed millions of people.
-
Kate T
(@Katet282) reported
@NationalTheatre with our signal so bad for Sky Arts on Freeview channel11, such a shame you couldn’t broadcast on National Theatre at Home for your avid subscribers too. I’ve given up - too pixelated and jumpy for me to listen any longer 💔
-
DoubleMANTIS
(@Doublemantis) reported
@TimProviseNZ @maoritv Managed to track down your appearance Freeview on Demand. Someone needs to give you a TV slot & stop wasting money on **** like Jono & Ben/ Guy Williams.
-
Claudio Zucchelli
(@cgzucchelli) reported
@LGUKCare the Freeview program guide is taking up to a minute to load the program schedule on my C9. This should be almost instant. Please help.
-
Ade Bamber
(@AdeBamber) reported
@ITV when will all itv go to hd for freeview or itv hub customers its 2021 time to scrap sd sure people wouldn't turn to streaming as much if you need netflix prime and disney don't seem to have a problem with it hd standard and uhd
-
smallpuff
(@hyphenTab) reported
We don’t have Freeview at home never bothered to get it installed. Spending a couple days at the beach and switched on the tv and omg Suzanne Paul is still there, she’s like an operating system relic you can’t dispose of.
-
Andy Brown
(@andybrown300) reported
@brianmoore666 Quality of the red button feed on Freeview is very poor. Like watching through the bottom of a beer glass ...
-
Ade Bamber
(@AdeBamber) reported
@FreeviewTV when will freeview get with the times and get rid of sd and go hd I am lucky to have a qled tv but sd is awful
-
~🔱∆t //ØçÑ🕊️
(@peaceprone) reported
@FrancesCook Forcing the culture clash will be entertaining in itself. I think the issue is that tv is a dead dog, and video content providers can focus on just that, producing content. But free www, not freeview