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Freeview

Freeview Outage Report in Kensington, Greater London, England

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Kensington, England

The most recent Freeview outage reports came from the following cities: London, Newham, Hackney, Southwark, Hammersmith, Wandsworth, Barking, Poplar, Loughton, City of London, Hounslow, Barnet, Harringay, Croydon, and Camden Town.

CityProblem TypeReport Time
London TV 23 hours ago
Newham TV 2 days ago
Hackney TV 2 days ago
Southwark TV 2 days ago
Hackney TV 3 days ago
London TV 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • omotforest
    david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • PhilMcBoobs
    Philip McHale (@PhilMcBoobs) reported from Barnet, England

    @jonnyt78 Not at all. Was supposed to be awful except from some certain sections of the media. Some of the games were of freeview over here as well, I didn’t have a clue

  • AStrangerJ
    A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • Beige29
    Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • EranE1980
    Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • nessymon
    Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • shoxtl2
    Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • themib
    Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • PlexNetflix
    Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • crazycol
    Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • a516digital
    Mike (ex-a516digital) (@a516digital) reported

    A really bad day for TV viewers - Virgin Media's TV service is still not back to normal following a nationwide outage. - On Freeview, in the London TV region, an issue affecting the D3&4 multiplex has resulted in disruption to some viewers.

  • merlinthelab
    Kim💙 (@merlinthelab) reported

    @NicNic711 @VirginTV friends who had it & got rid of it last year. I have freeview & Amazon Prime, never had a problem.

  • AnnieGE2
    AnnieGE2 (@AnnieGE2) reported

    @MrsWardley @FreeviewAdvice After giving up on the freeview channels, I did check again about 90 mins later before I had to leave home and the channels had returned... Still want to know what happened to cause this big outage? (Btw our separate Virgin Media cable TV service suddenly failed today too, odd.)

  • itsjusnat
    NAT’ (@itsjusnat) reported

    Anyone else’s tv services down ..? I can’t access virgin or freeview..?

  • fuzzyfelts2
    Viv Phelps 💙 (@fuzzyfelts2) reported

    Oh dear, what has @BBCiPlayer done to itself on the Freeview update? It was bad enough before but now, it’s terrible…….

  • BoyCharioteer
    Stephen Miller (@BoyCharioteer) reported

    @petertsykes My Virgin bill this month is £92.57. I accept that occasionally there can be technological problems and that they need fixing. I can survive the trauma of having to use Freeview briefly today without whingeing about it on social media.

  • GeraldineRyan
    Geraldine Ryan (@GeraldineRyan) reported

    When am I going to get my Freeview back @virginmedia? Been down since 5 p.m. yesterday. CB4.

  • _kanundrum
    Christopher with a C (@_kanundrum) reported

    @BBCSnooker why to love of God would you change the freeview channel 601 from Gilbert game to the Hawkins game after an hour!? People,like me, who have just moved house and no WiFi yet, so can't use red button service! Seriously sick of snooker and whoever makes stupid decisions

  • ChrisGrant1875
    Chris (@ChrisGrant1875) reported

    @virginmedia @ailesabel Freeview channels back but sports and movies still not working

  • Carolly7
    Carol without an e (@Carolly7) reported

    @Mlabus5 @Gaarrgh Not a Scooby. But Channel 4 had major issues after a recent fire? And I read the channel was not available in some areas or on Freeview since 2pm