Giffgaff outages and service status in Troon, Scotland

Problems in the last 24 hours in Troon, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Troon, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Troon, Scotland

Latest outage, problems and issue reports in Troon and nearby locations:

• 
  Lorraine Evans (@doio) reported 0 seconds ago from Hurlford, Scotland

  @giffgaff I need help following a mispayement! You guys don't have customer contact number!!!!!

• 
  Lorraine Evans (@doio) reported 4 minutes ago from Hurlford, Scotland

  @giffgaff I have sent numerous emails. I would like to talk to someone on the phone. It's ridiculous how hard it is to try and resolve a problem with you guys.

• 
  Lorraine Evans (@doio) reported 12 minutes ago from Hurlford, Scotland

  @giffgaff Can I please have a customer contact number.

• 
  Calvin Scoular 🥃🥃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@calywalyalvin) reported 22 minutes ago from Irvine, Scotland

  @giffgaff Sat in Motherwell trying to send a watsapp the other day and it wouldn’t even connect. The giffgaff app would even log me in it was so bad.

• 
  Calvin Scoular 🥃🥃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@calywalyalvin) reported 39 minutes ago from Irvine, Scotland

  Btw does anybody else use @giffgaff I got myself a sim for data while I’m in Scotland and they are dugmeat, so so bad I keep thinking my bundles ran out

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

• 
  Lucky (@665162) reported 14 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  9 wine (@Wine92023) reported 14 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  9 wine (@Wine92023) reported 15 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  rory hamilton (@rory1972ham) reported 17 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

• 
  Yb (@1ysfb) reported 21 minutes ago

  @giffgaff My second sim isn’t working and it won’t let me access my account, it doesn’t help that you’ve to wait 24hrs for a response either since I’m traveling

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  KnowYourSelf (@kindanew) reported 25 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 25 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Ari 🦭 (@goodphealings) reported 28 minutes ago

  @elizaisonfire It was a promotion for Giffgaff. They did a campaign where you could hire 1 of 13 "tools" and if you used it in a video you would get free cell service for a year and a chance to win money. Anyone could enter. Dan choosing the gimp of all the tools was just... him being dinof.