Giffgaff outages and service status in Stonehaven, Scotland

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stonehaven, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

• 
  Anthony Reilly (@antrei01) reported 8 minutes ago from Portlethen, Scotland

  @giffgaff how do I cancel my 2 SIM cards!!!!!! This is the worst company, no phone number or email to contact anyone. Can you help asap please, thank you.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Char 💜 (@char86) reported 4 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Kyah_Music (@KyahMusic) reported 4 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Anna Hanchard (@AnnaHanchard) reported 5 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 5 minutes ago

  @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 9 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Pete Lawson (@stitch_83) reported 14 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Siah (@Isi868) reported 15 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  Benny the Fishe (@squidgyfishy) reported 16 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  heather ττ ⌐🆇-🆇 (@heather11666) reported 17 minutes ago

  @YvonneM28 @Holz_mfc Same here with giffgaff which just like Sky uses the O2 network. Am considering switching to 3 network (maybe Smarty) to see if it works any better.