Giffgaff

Giffgaff Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST3.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Stoke-on-Trent, England 11/15/2025 16:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (67%)

    Wi-fi (67%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Giffgaff outage reports came from the following cities: Stoke-on-Trent.

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City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @zaldizki @giffgaff I can send texts no problem at all just calls are still a bit iffy!!

  • NeroliOakley Neroli (@NeroliOakley) reported from Audley, England

    @giffgaff - Due to #broadband issues and @WeAreOpenreach @OpenreachHelp having not completed repairs yet... we’ve been without connection for over 2 weeks now... we’ve eaten through Jan Goody Bag. It’s only 11th & we’ve used 18GB already, I’ve got always on but it’ll slow now...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CBarrett1994 That would be the coverage in your area as normal, and it does show the same for the data. However, as there is a mast issue, this would affect the coverage. Unfortunately due the mast issue, there would be an issue with all your services. We're sorry about that. - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Erasmo2058 We're not aware of any problems with the app Erasmo. Are you or your wife able to log in using a browser? Please try logging in on the app using data rather than Wi-Fi if it's available. - giffgaff Jeanette

  • stoolieRasul Muhammad 1997 (@stoolieRasul) reported

    @giffgaff Hi, I'm travelling in Norway and just bought a 25g goodybag but it's not working. Previously when I have visited Norway, it always works but not this time.

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @giffgaff still no service but of course there’s not an issue in our area as usual

  • JulieCarballo Julie Carballo (@JulieCarballo) reported

    Hi @giffgaff - My phone got stolen and I don't haVe access to my verification email. How can I get my number back? No one can find a solution although I'm logged in into my GiffGaff account... Could you please help ASAP?

  • Whatkatiedidne2 Sian Kate (@Whatkatiedidne2) reported

    @giffgaff Hi giffgaff. I need a new SIM please. I’m still on the same no and u can text a code or anything. Problem is I cannot get the SIM out to put in a new phone , so I need some help please

  • only1jones Chris Jones (@only1jones) reported

    @giffgaff Yep, my phone is up-to-date, I had no data signal whatsoever each time I tried, amd there are much fewer people using it than normal currently. I couldn’t raise a support ticket because there was no prion for this problem. How do I get help?

  • Erasmo2058 Erasmo Recchioni (@Erasmo2058) reported

    @giffgaff Hi, tried to get into my app but is telling me I have an internet connection issue but I know I haven’t.

  • BritRight CentreRightBrit (@BritRight) reported

    @thebritishertwi My question is. Is it across the board? I know that Virgin Media and GiffGaff have the filters on automatically but which ISP's and mobile network providers don't and what is their reasoning behind it?

  • yingandting yingandting (@yingandting) reported

    @giffgaff hello i need some help please, i am not a customer but have an issue with your company. Thanks