Giffgaff outages and service status in Saint Agnes, England

Problems in the last 24 hours in Saint Agnes, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Saint Agnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Saint Agnes, England

Latest outage, problems and issue reports in Saint Agnes and nearby locations:

• 
  Les Cozens (@LJC_69) reported 14 minutes ago from Newquay, England

  @giffgaff Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case but your service might come and go until we fix it. We'll update you by Friday 12th June 2020. Updated 18:04 (refreshed hourly)

• 
  Les Cozens (@LJC_69) reported 15 minutes ago from Newquay, England

  @giffgaff Hi closed the giffgaff app then follow that link, says I’ve tried too many times and is locked 🙄 is this because Thiers No service 🤔

• 
  Les Cozens (@LJC_69) reported 31 minutes ago from Newquay, England

  @giffgaff hi 👋 still currently showing No Service

• 
  Les Cozens (@LJC_69) reported 45 minutes ago from Newquay, England

  @giffgaff Showing No service mast down still since Thursday 🤔

• 
  Les Cozens (@LJC_69) reported 51 minutes ago from Newquay, England

  @giffgaff Hi I’ve managed to get into my account 👌 I see I’ve little to No service 🤔🤔 any news on fixing the issue it has been since Thursday 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Adamczewski (@tmkadamcz) reported 7 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  I L (@iluyimbazi) reported 7 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  ifastcc (@ifastcc) reported 8 minutes ago

  **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

• 
  Alex Wheatley (@thealexbear) reported 12 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  Josh Jackson (@IamJoshJackson) reported 12 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Snake Konginchrist (@SnakeKongin) reported 15 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  9 wine (@Wine92023) reported 20 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  Lucky (@665162) reported 20 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.