Giffgaff outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

• Phone (41%)
• Internet (25%)
• Wi-fi (20%)
• Total Blackout (13%)
• E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Les Cozens (@LJC_69) reported 15 minutes ago from Newquay, England

  @giffgaff Showing No service mast down still since Thursday 🤔

• 
  😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported 16 minutes ago from Grampound, England

  Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

• 
  Les Cozens (@LJC_69) reported 18 minutes ago from Newquay, England

  @giffgaff Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case but your service might come and go until we fix it. We'll update you by Friday 12th June 2020. Updated 18:04 (refreshed hourly)

• 
  Les Cozens (@LJC_69) reported 26 minutes ago from Newquay, England

  @giffgaff Hi I’ve managed to get into my account 👌 I see I’ve little to No service 🤔🤔 any news on fixing the issue it has been since Thursday 😡

• 
  Les Cozens (@LJC_69) reported 40 minutes ago from Newquay, England

  @giffgaff hi 👋 still currently showing No Service

• 
  Les Cozens (@LJC_69) reported 55 minutes ago from Newquay, England

  @giffgaff Hi closed the giffgaff app then follow that link, says I’ve tried too many times and is locked 🙄 is this because Thiers No service 🤔

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brent Smith (@Smiffy1890) reported 10 minutes ago

  @giffgaff quick question, why would I buy a £10 goodybag that has 6gb of data, when I could buy a £10 golden goodybag that has 9gb data? I don't have a 5g phone so does this golden one support 4g use?

• 
  Tonkawonka (@Tonkawonka2) reported 10 minutes ago

  @Walkabout24 Yes it is a problem. I only have a Giffgaff phone. No computer, no TV, no internet. My phone is ok, but cuts out mid call. Try telling that to consultants who think everyone has good internet etc. I told the last one see me face to face or not at all.

• 
  anxiety is a ***** (@stasia_ox) reported 11 minutes ago

  Can @giffgaff explain why my 4G is not working please?

• 
  J Booker (@JJBooker) reported 11 minutes ago

  signal on my @virginmedia mobile is now non existent in the house and only slightly better outside. Yet still shows 4G sign for data. May have to switch. Other phones on @giffgaff performing much better 4-5 bar.

• 
  Trisha Greenhalgh 😷 #CovidIsAirborne (@trishgreenhalgh) reported 13 minutes ago

  @giffgaff your helpdesk people are struggling to cancel the phone of someone who's died. This really shouldn't be so hard. Could you kindly give me a route to escalate this? I already have the standard bereavement line but they're asking for information I don't have.

• 
  emma sheldon (@emmarussko) reported 17 minutes ago

  @giffgaff I can’t do this as I’m not a member. Nor do I have an incident number. I’ve just tried.

• 
  w (@sunshine_recon) reported 17 minutes ago

  @giffgaff hi. Can someone help me. It's been over 7 days and I not received payment for my phone recycle. You said it was transferred but nothing still. Is there a number for customer service

• 
  Craig Green (@Monsieur_Green) reported 18 minutes ago

  @giffgaff Thanks Ann, it's already on it's way back cheers. The fault with this one is that the microphone doesn't work. So you can't make calls/facetime anything really. You would think that would be part of the full testing procedure to be honest.

• 
  Ray 💙 (@BrazenDwarf7402) reported 19 minutes ago

  @giffgaff When did you change your voicemail message? When I was a customer you had a nice soothing Geordie accent. I'm calling a lot of giffgaff users as part of a project I'm doing atm

• 
  David Whomes (@earthswood) reported 22 minutes ago

  @giffgaff can you point me in the right direction to speak to someone people are unable to phone me but can text. Unfortunately your help page is a bit confusing