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Giffgaff

Giffgaff outages and service status in Newquay, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Newquay, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • LJC_69
    Les Cozens (@LJC_69) reported from Newquay, England

    @giffgaff Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case but your service might come and go until we fix it. We'll update you by Friday 12th June 2020. Updated 18:04 (refreshed hourly)

  • LJC_69
    Les Cozens (@LJC_69) reported from Newquay, England

    @giffgaff hi πŸ‘‹ still currently showing No Service

  • TanyaAGT
    😷 Grumpy Girdle πŸ‡ͺπŸ‡ΊπŸ˜’ πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡«πŸ‡· (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • LJC_69
    Les Cozens (@LJC_69) reported from Newquay, England

    @giffgaff Hi closed the giffgaff app then follow that link, says I’ve tried too many times and is locked πŸ™„ is this because Thiers No service πŸ€”

  • LJC_69
    Les Cozens (@LJC_69) reported from Newquay, England

    @giffgaff Hi I’ve managed to get into my account πŸ‘Œ I see I’ve little to No service πŸ€”πŸ€” any news on fixing the issue it has been since Thursday 😑

  • LJC_69
    Les Cozens (@LJC_69) reported from Newquay, England

    @giffgaff Showing No service mast down still since Thursday πŸ€”

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • colinmac7
    Colin MacRae πŸ‡ΊπŸ‡¦ (@colinmac7) reported

    @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

  • jamgmail83959
    james gmail (@jamgmail83959) reported

    @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

  • char86
    Char πŸ’œ (@char86) reported

    @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

  • WhiteFlowerSong
    ✨ Songβœ¨πŸ‡΅πŸ‡Έ (@WhiteFlowerSong) reported

    @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

  • marcoDuomo
    smallest ferretπŸ”« (@marcoDuomo) reported

    @heroinechrist @entheziz Wtf is giffgaff

  • Piercedtradie
    Jay (@Piercedtradie) reported

    @EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

  • osbourne71240
    Rob Osbourne (@osbourne71240) reported

    @giffgaff I come to the conclusion that that giffgaff is just crap network got 3 bars 5g and active goodie bag and no Internet. #giffgaff is πŸ’©