Giffgaff outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Les Cozens (@LJC_69) reported 2 minutes ago from Newquay, England

  @giffgaff Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case but your service might come and go until we fix it. We'll update you by Friday 12th June 2020. Updated 18:04 (refreshed hourly)

• 
  Les Cozens (@LJC_69) reported 15 minutes ago from Newquay, England

  @giffgaff Hi I’ve managed to get into my account 👌 I see I’ve little to No service 🤔🤔 any news on fixing the issue it has been since Thursday 😡

• 
  Les Cozens (@LJC_69) reported 28 minutes ago from Newquay, England

  @giffgaff Hi closed the giffgaff app then follow that link, says I’ve tried too many times and is locked 🙄 is this because Thiers No service 🤔

• 
  Les Cozens (@LJC_69) reported 35 minutes ago from Newquay, England

  @giffgaff hi 👋 still currently showing No Service

• 
  Les Cozens (@LJC_69) reported 38 minutes ago from Newquay, England

  @giffgaff Showing No service mast down still since Thursday 🤔

• 
  😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported 52 minutes ago from Grampound, England

  Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 7 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  Shark peppers (@yhm505037470433) reported 8 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  Patrick Reddy (@patrickjreddy) reported 15 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  Tyler ✨ (@tylerwilliamely) reported 16 minutes ago

  @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working

• 
  kay (@kkpclear) reported 17 minutes ago

  @giffgaff shittest network in the UK customer support agents are robots too

• 
  Stevio (@Rothbury01669) reported 19 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  rory hamilton (@rory1972ham) reported 23 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

• 
  Steve (@alpherah) reported 24 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  loo58 (@moaningminnie58) reported 25 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment