Giffgaff outages and service status in Saffron Walden, England
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- Giffgaff generated 0 outage signals in the last 24 hours around Saffron Walden, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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✨ Song✨🇵🇸 (@WhiteFlowerSong) reported@giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???
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LuciaLatinaGomez (@TheLuciaGomez) reported@giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO
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Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported@giffgaff Ok you will be losing a long time customer.
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Barry (@Gowithbazza1) reported@giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔
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giffgaff (@giffgaff) reported@WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette
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The Chumpasaurus (@TheGrumpasaurus) reported@giffgaff Trying to top up my mum's phone but you **** app has logged me out AGAIN. Can't log on because of the two factor bullshit sending a code to my other phone. You are ******* useless, your app is ******* useless.
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Emily gregory (@emilygreg22) reported@andysyers98 @giffgaff Wow what an awful attitude you have, by the look of your X account you are a landscaper imagine a customer talking to you like that, I bet you wouldn’t appreciate it.
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nelly77 💙 (@nelster77) reported@Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.
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James Drury (@jamespdrury) reportedConsidering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.