Giffgaff outages and service status in Royal Tunbridge Wells, England

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

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  🐝 Peter Brook 🐝 (@peterqbrook) reported 42 minutes ago from Cranbrook, England

  @giffgaff why is the HMRC text scam reporting number blocked from phones on your network? Why won't you allow reporting/complaints without iemi numbers.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 2 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

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  KnowYourSelf (@kindanew) reported 2 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

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  Garfield StJohnSmyth (@MittArmstrong) reported 4 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

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  Jason (@jasoneccles) reported 4 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

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  giffgaff (@giffgaff) reported 11 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  billy horan (@billyhoranuk) reported 16 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  sable (@SableVex) reported 21 minutes ago

  @Arsemicke @dbcxptures Can only speak for myself mate and it’s a drastic difference. In the midlands and I haven’t had any issues since switching from giffgaff.

• 
  iampimpmummy (@vanessa210370) reported 23 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff