Giffgaff outages and service status in Rothwell, England

Problems in the last 24 hours in Rothwell, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Rothwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Rothwell, England

Latest outage, problems and issue reports in Rothwell and nearby locations:

• 
  Mitch (@1AustinMitch) reported 36 minutes ago from Northamptonshire, England

  @EE No bud, basically your network is really bad and am paying to be on that rubbish network... where’s @giffgaff when you need them!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I L (@iluyimbazi) reported 8 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Emily Lay (@emsywemsy10) reported 8 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  Steve (@alpherah) reported 9 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  KnowYourSelf (@kindanew) reported 10 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 13 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Nathan Lubbock-Smith (@lubbocksmith) reported 20 minutes ago

  @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

• 
  netmonkey (@WingedNetMonkey) reported 23 minutes ago

  @MoistKritikal51 @TheNorfolkLion I managed to get a 256gb pixel 10a from giffgaff for £400 + £10 rolling monthly contract which I will cancel. Sold out at the minute. Not sure when they will be getting them back in stock but may be worth keeping a check on their site if you live in the UK.

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 23 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  peter wilson (@wilsonpeter48) reported 23 minutes ago

  From you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends