1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Giffgaff
  6. ❯
  7. Pontardawe
Giffgaff

Giffgaff outages and service status in Pontardawe, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jeansull
    Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

  • KarenSwimSwim
    Karen SwimSwim (@KarenSwimSwim) reported

    @giffgaff URGENT FRAUD – My giffgaff SIM appears to have been fraudulently transferred to another device today. My phone suddenly lost service and I can no longer log into my account. Please immediately suspend the SIM and lock the account to prevent misuse. ***417

  • Si_67
    Si (@Si_67) reported

    @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋

  • DanielJupp38418
    Daniel Jupp (@DanielJupp38418) reported

    @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

  • MaryHawk90908
    Mary Noonan (@MaryHawk90908) reported

    @itvMLshow Hello Martin, after one of your shows I took advice on changing my mobile service provider from 02/virgin media to Giffgaff, sadly I didn't check the end date and landed up paying £107 as I was 10 days early.Just a warning to others!

  • WingedNetMonkey
    netmonkey (@WingedNetMonkey) reported

    @MoistKritikal51 @TheNorfolkLion I managed to get a 256gb pixel 10a from giffgaff for £400 + £10 rolling monthly contract which I will cancel. Sold out at the minute. Not sure when they will be getting them back in stock but may be worth keeping a check on their site if you live in the UK.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

  • jamespdrury
    James Drury (@jamespdrury) reported

    Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.