Giffgaff

Giffgaff Outage Report in Pontardawe, Neath Port Talbot, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/12/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen_Quammie Helen Quammie (@Helen_Quammie) reported

    @giffgaff Can you help me gain access to my online account as i am trying to reorder a replacement micro SIM card for my number '0797 683 3686'.

  • bringonthebeer_ Mıchæl ▪ ᴮᴿᴵᴺᴳᴏɴᵀᴴᴱʙᴇᴇʀ (@bringonthebeer_) reported

    @callmelamb You may know this already, but bear in mind any mobile network that isnt O2, EE or Vodafone will be a "virtual" network that piggybacks on one of the main three. Sky, like GiffGaff, uses O2, so if it's coverage you're after, you may find better options elsewhere

  • Jonstackpool Russian Warship: ***🌻 (@Jonstackpool) reported

    @VodafoneUK Hey. Masts go down. I understand that. Stuff happens. But what I didn't realise was that your customer service SLAs were below those of GiffGaff. Not an irate user; just a disappointed one.

  • nemopopp nemopop (@nemopopp) reported

    @tescomobile Nothing. Bought phone outright 4yrs ago, £8 pcm with Giffgaff since-not one problem in 4yrs

  • Ergun_Kazali Ergun Kazali (@Ergun_Kazali) reported

    @shirleyjones999 @giffgaff No, they piggyback on O2’s network.

  • Tony_Ryan1892 Tony_R 🇵🇸 (@Tony_Ryan1892) reported

    @giffgaff Yes unfortunately their advice hasn't improved my signal at home or all the deadspots around the city

  • JimJamming James (@JimJamming) reported

    @giffgaff hi is there a reason why I'm getting next to no service even when it says I've got full 4G? Doesn't seem to matter where I am! Certain tasks are almost impossible. Won't load videos. Or allow me to do a speed test. Websites take ages to load.

  • keithhlorraine Amy (@keithhlorraine) reported

    @giffgaff @O2 do I complain to you or O2 about the lack of service in my area. It's been a over a month now!

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @giffgaff @UswitchUK Please could you advise. I need to prove (it's vital) that we did not receive a certain call on a certain day. Your rep said that there is no way you can help, as you do not keep a record of calls received by the phone, only a record of calls made from it. Is this correct?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Tony_Ryan1892 If you are still having issues after our agents response we would recommend getting back in touch with them through your case, to see if there is anything else they can advise, Tony - giffgaff Jade