Giffgaff outages and service status in Pontardawe, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 17 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jean Sullivan (@jeansull) reported 35 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  opaline (@CokenOlivesV3) reported 9 minutes ago

  @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.

• 
  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 10 minutes ago

  @dbcxptures i've had no issues with voxi and i'v been with them for year (it's a little expensive if you want a realistically useable amoung of data though, imo, compared to say giffgaff)

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @garvinchen1015 Hi there, Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Char 💜 (@char86) reported 13 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Chazza (@W12_Charlie) reported 15 minutes ago

  @giffgaff what’s the point paying for 5G. I swear Sainsburys wifi is better than your the signal i get

• 
  Barry (@Gowithbazza1) reported 17 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  I L (@iluyimbazi) reported 18 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Simon (@Simonli127) reported 22 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.