Giffgaff

Giffgaff Outage Report in Pontardawe, Neath Port Talbot, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/31/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (52%)

    Wi-fi (52%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MavesPlace Maves Place (@MavesPlace) reported

    So glad this will be my last evening for a while and I only got this phone this month. thank @giffgaff for spying and assuming and trying to smite me with injections. They never answered who they assumed I was with. Nor why they don't get what a guideline is.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @harychad Oh dear, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues in your area? - giffgaff Tasbiya

  • _gordongeorge Gordon (@_gordongeorge) reported

    @giffgaff your app bug is still there. I pay for a Goodybag, the confirmation wording says new Goodybag starts on 23rd April. When I look on my account it says, correctly, the Goodybag starts on 23rd March. Reported this many times. Plse don't ask for more info. But plse fix it.

  • javedmann Javed Mansuri (@javedmann) reported

    @giffgaff @giffgaff @UswitchUK What's the definition of emergency support ? How you can provide emergency support to your customer?

  • javedmann Javed Mansuri (@javedmann) reported

    @giffgaff @UswitchUK May be Best SIM. But I would say worst support. Incase of emergency there is no support/ help.

  • bfpix Bruce Fitzgerald Photography (@bfpix) reported

    Please get a move-on and fix the mast @giffgaff and @TheO2 network and I'm trying to run a business here! We've had no phone signal for over a week now at HX63ED. While you're at it, improve what was there to a better all-round signal. Thank you

  • BL3M1SH 𝐒𝐲𝐥𝐚𝐬 • he/him (@BL3M1SH) reported

    @genitaliacals someone literally named their company ‘virgin’ and GIFFGAFF is the problem?? 😭😭

  • javedmann Javed Mansuri (@javedmann) reported

    @Gazzer1501 @giffgaff Once you face problem like us. You than won't suggest anyone else. Keep my word. Switch to other network you have time. There is no proper support center. No customer care service. No physical office, no direct human interaction, where you can ask for emergency support.

  • O2 O2 in the UK (@O2) reported

    @beesinateacup Hi Lorna 😞 Was the phone purchased from O2 directly, or Giffgaff? if the phone was purchased from us, but the Giffgaff sim works in it, this would mean the phone is unlocked, as it wouldn't work if the phone was locked to O2, even though they use our network.

  • javedmann Javed Mansuri (@javedmann) reported

    Worst support I have ever seen. No customer care. @giffgaff doesn't have any medium of communication where you can get any help on emergency. DO NOT USE @giffgaff , Giving suggestions based on experience.