Giffgaff

Giffgaff Outage Report in Pontardawe, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Pontardawe, Neath Port Talbot, Wales 04/01/2026 10:35

April 01: Problems at Giffgaff

Giffgaff is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (23%)

    Wi-fi (23%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonesy_Bones Andrew 🤸 (@Jonesy_Bones) reported

    Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?

  • j8hnb2010 j8hnb (@j8hnb2010) reported

    @EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimed data for pay as you goade it so hard to purchase ffs

  • TheBossnME Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • philhguk My Name is Phil (@philhguk) reported

    @xxx_kimbo_xxx @EE I used to be with EE then all of a sudden I couldnt get a signal in my own home so I switched to GiffGaff, I still only get 1 bar but at least it works. Considering I live about a 10 - 15 min walk from the town centre the mobile signal here is shite on all networks.

  • TheBossnME Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • TheBossnME Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • giffgaff giffgaff (@giffgaff) reported

    @Don_Felipe007 Virgin Media and O2 merged and giffgaff runs on the O2 network. - giffgaff Ann

  • readwithai readwithai (@readwithai) reported

    @O2 invasive ask your salary when you get a mobile phone contract. I have never had any other service provider do this. If you need access to 02s network without the invasive data collection you can use giffgaff or tesco instead.

  • timroyds Tim Royds (@timroyds) reported

    How frustrating… 20+yrs as @O2 customer, best deal for me to renew = £15 + annual rises, for new customers £8! So much for looking after customers! @giffgaff @£10 no price increase here I come!! (which is O2 coverage anyhow - but I’ll have more data now!)

  • AMH_Andrew Matrix Breaker (@AMH_Andrew) reported

    @GeoffBuysCars @EE Shocking Geoff. FWIW, I recently bought a GiffGaff SIM card/call plan (uses the O2 network) online with no questions asked - just an email address and card payment needed