Giffgaff

Giffgaff Outage Report in Pontardawe, Neath Port Talbot, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/21/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SephBentos Theoretically Seph Bentõs 🎸🎶 (@SephBentos) reported

    @giffgaff I’m slightly concerned as I signed in to all of my various accounts including banking etc and set up my iPhone keychain before it powered down. I’m worried that if I send it off someone could access all of my accounts if they replaced the battery as it’s tied to my iCloud account

  • _weareallmad Federica ♡ ℋ (@_weareallmad) reported

    @giffgaff I have no signal at all and it’s been a while, is there something going on or it’s me?

  • sally_anne_l Sally-Anne Lambert (@sally_anne_l) reported

    @Cex Hi, I have a Moto G6, I'm living in a semi-basement. After a month of trying several service providers (GiffGaff, EE) I found that it works in the kitchen. Some people who have better phones said they get service fine. Do you think if I get a 5G Moto it will work?

  • NicholasSherwo7 Nicholas Sherwood (@NicholasSherwo7) reported

    @giffgaff hey can you help me I can't find my member name and I try get sent forgot password and no sign of email Thanks

  • 1937_jane Lady Jane (@1937_jane) reported

    Still having problems with @giffgaff sim, I bought unlocked phone and still not right.. going to give it more time - feel like giving up

  • _ThisIsH H-o ho ho 🤶🎄 (@_ThisIsH) reported

    @Loudbasket John Lewis sale should start Christmas eve btw, husband works for them and I just checked. My contract is with giffgaff and can't fault them. No wifi calling but I don't miss it, and I pay £10 a month for unlimited calls/texts and 9gb data. Uses O2 service and really reliable.

  • Malcy7 Malcolm Saunders (@Malcy7) reported

    @giffgaff I have no signal in the DA17 area Kent, this has happened often lately?

  • abcdeviexx evie 🍒 (@abcdeviexx) reported

    @_aleishahughes @giffgaff yeah i’ve heard terrible things about EE and vodafone too so i just avoid. giff gaff signal and speed is fine i’ve never had problems with not having 4G or anything. you pay for your phone and plan separately so you can choose what you need depending on how much you use x

  • GeoffTygger tygger (@GeoffTygger) reported

    @BradMcA In what way better? I've been with ID for 6 years and never had a problem, so what do Giffgaff do better/cheaper?

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @giffgaff your customer service is dreadful. I'm still waiting on a sim card, because you guys can't be arsed to check addresses and send it to the wrong one. So much for data protection.