Giffgaff

Giffgaff Outage Report in Pontardawe, Neath Port Talbot, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/15/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • migrafael Miguel Rafael (@migrafael) reported

    Anyone in the UK having trouble with their data plans? My phone just burned through the remainder of my allowance. I didn't use it for 3 hours... And using another card for hotspot and it's just burning through it.... @TheO2 @giffgaff

  • HistoryAshe SeánAshe (@HistoryAshe) reported

    Hi @giffgaff, I want to return to the network with my current number. Based on what I see on the website, do I have to buy a goody bag to activate the SIM before being able to move my number? If that is so, does the Goody bag then disappear once my number is transferred?

  • sciencebase David Bradley (@sciencebase) reported

    @chrsphr I have the cheapest GiffGaff "goody" bag...sick squid, barely use my data up but then I'm never far from WiFi

  • AnitaRheaH2021 Anita Harris (@AnitaRheaH2021) reported

    @J_H9191 I’m on Giffgaff and can’t get a signal- son on Vodafone and can !!

  • lozzypopcorn Laura (@lozzypopcorn) reported

    @giffgaff I’ve tried they’re not helping! I can’t get past the stupid diagnostic tool to complete a return. Whatever I click through either says my problem is solved (which it clearly isn’t), or that the phone needs to go for a chargeable repair (which I’m clearly not paying for)!!!!

  • Paulymegaman paulymegaman (@Paulymegaman) reported

    @virginmedia had poor/no 4G for almost 3 weeks in an area where it was once strong. Is there any issue affecting the RM16 2 area? FYI my children's Giffgaff account is not affected.

  • quarterlent Pietro (@quarterlent) reported

    @giffgaff Thanks for your response, however have tried all the items suggested ie I have no problem in texting other numbers , goody bag is up to date, turned the phone on and off , have manually reset to 02 uk but all to no avail. Could there be a problem with UK Power number ?

  • d_andre96 Whoever you want me to be 🤸🏾‍♀️ (@d_andre96) reported

    @SidecarSue12 @tescomobile @EE Giffgaff is the way to go! I'm moving my EE number to them pretty soon! Was with t mobile, t mobile/orange then ee over the years but the price increase and services decline just isn't worth it. My work number is already on giffgaff! (They run on O2's network)

  • Matt24139241 Stormzy-trooper (@Matt24139241) reported

    @J_H9191 O2 doesn't work because so many in the stadium are on o2, sky and giffgaff. If you want to check your bets or scores you change your signal to 3G and it will work. So many people trying to connect to 4G in one spot and that's why you struggle.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lozzypopcorn There is no way of adding extra to the return form Laura, but if you drop us a line through your account we can keep note of the condition, so if any issues arise, we can help in getting the return processed for you. - giffgaff Jeanette (1/2)