Giffgaff outages and service status in Pontardawe, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Jean Sullivan (@jeansull) reported 13 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

• 
  Nicola Fine (@NicolaFine1) reported 25 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 5 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

• 
  Clem Fandango (@ColonyScotland) reported 8 minutes ago

  @skelpitheid @SSalyers2 I purchased two from Amazon and i use Giffgaff SIM as my internet supplier....never had a problem. If you go for the model ' Poco ' , super fast and reliable.

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  loo58 (@moaningminnie58) reported 13 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 15 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 17 minutes ago

  @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  jake scrivens (@JakeMUFCSceptic) reported 22 minutes ago

  @giffgaff am trying to check my voicemail from the U.S.A. this is impossible with your service. None of the options work. Send me a plus44 number where i can access my voicemail.

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 24 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Caz 🇬🇧 (@cazjj) reported 28 minutes ago

  @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!