Giffgaff outages and service status in Pontardawe, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Jean Sullivan (@jeansull) reported 38 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

• 
  Nicola Fine (@NicolaFine1) reported 41 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loo58 (@moaningminnie58) reported 7 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Ryan Sael (@RyanSael) reported 10 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  Diablo (@ARRelectech) reported 15 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  区区本喵 (@WoPosth) reported 21 minutes ago

  I'm so disappointed about giffgaff suspended my SIM card. As a Chinese, I consistently feel discriminated by the rest of the world. I'm trying to exodus to a normal country to be treated like an ordinary earth human being. I just need some basic AI service natively as they are.

• 
  giffgaff (@giffgaff) reported 23 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  MagnoliaLab (@lovezihuatanejo) reported 23 minutes ago

  @zzwinwinwin Giffgaff mass-banning user SIM cards is straight-up robbery and completely illegal. I fully support you guys filing a complaint with Ofcom!

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @LumosZhang26297 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  9 wine (@Wine92023) reported 27 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  Blair James Lennon (@blairlennon) reported 32 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 33 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful