Giffgaff outages and service status in Pontardawe, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Jean Sullivan (@jeansull) reported 37 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

• 
  Nicola Fine (@NicolaFine1) reported 57 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suhail 🔥 (@idrees_suhail) reported 5 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 5 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  Jacob Smith (@Smit3930) reported 6 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

• 
  Jacob Smith (@Smit3930) reported 7 minutes ago

  @giffgaff Oh my bad, I'll do that now.

• 
  Keemo🃏 (@keemonade) reported 9 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  Fergus Kiely (@fergus_kiely) reported 11 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade