Giffgaff

Giffgaff Outage Report in Pontardawe, Neath Port Talbot, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Pontardawe, Neath Port Talbot, Wales 11/19/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (66%)

    Wi-fi (66%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • prov1kenobi76 Big Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@prov1kenobi76) reported

    @giffgaff hi, bought my father n law from usa a sim. Looks like its still auto renewing. How do i cancel? Thxs

  • TishtaSharma Tishta Sharma (@TishtaSharma) reported

    @giffgaff What's happening? It's been two days that the network is unavailable. Today it is worse. I could hardly send this reply after hours of trying. Please fix it ASAP. Working from home is a struggle.

  • bluedonkey John Gordon (@bluedonkey) reported

    How is it possible that I am still stuck on a 3G network with @giffgaff when I signed up for a 5G plan. They should at least have 100% LTE/4G by now. Monthly cost in the US might be higher, but at least we get a decent network. #fail

  • alexmidd1960 Alex Middletön 💙💛 (@alexmidd1960) reported

    @MartinSLewis I’m paying £8 a month and my wife £6 a month. We don’t want to move because we are with GiffGaff and we like them, Sure, we could save a few quid but it’s really not a problem. We’re happy with GiffGaff.

  • Thealizaa Liz. (@Thealizaa) reported

    @giffgaff Can't you guys improve your customer service??

  • Bostonian7119 The Bostonian (@Bostonian7119) reported

    @giffgaff not happy. You've taken £6.00 from my bank account. I thought once I had paid £6.00, that was it - I thought giffgaff was pay as you go. I would like to cancel the payment, which I can't even do, as I haven't received a link to reset my password. Absolutely dire.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SpeedbirdFan Hi. It can take up to 24 hours from activation for the services to be fully up and running. During this time we recommend that you reboot the phone off and on again a few times, to help speed this up - giffgaff Jade

  • VModifiedMind Vince (@VModifiedMind) reported

    @alexbloor @Johndevine @giffgaff Yeah. They have an actual trial with real (hmm!) esims. I have one phone with an eSIM. In an iPhone. As I have a feeling that’s the only thing they launched the trial with. They even have support pages for it.

  • SpeedbirdFan A Happy Speedbird Fan (@SpeedbirdFan) reported

    @giffgaff Hi there... Setting up a giffgaff for my father and despite the the activation process going through, he's not able to make any calls - can you help, please? He's on a pay as you go plan

  • PhilipVaughan PhilipVaughan (@PhilipVaughan) reported

    @MartinSLewis It’s about giffgaff, right? I have paid less than £50 per month for 4 phones for 10 plus years. Data varies - 10, 20, unlimited - but the worst that happens if you run out a week early - buy another “Goodybag” (the name they give their tariffs). Probably happened 5 times.