Giffgaff outages and service status in Pontardawe, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 3 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jean Sullivan (@jeansull) reported 31 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sable (@SableVex) reported 11 minutes ago

  @madcow42 @dbcxptures I’ve seen a few say about price, idk about that I just do like £15 a month payg and it does me. But yea I think giffgaff runs on o2, that’s who I was with and yea same absolute ziggy ****.

• 
  Lucky (@665162) reported 12 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Jo 🤍 (@Joa_Lipa) reported 12 minutes ago

  @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

• 
  John Bull (@54JohnBull) reported 13 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

• 
  Fergus Kiely (@fergus_kiely) reported 20 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Bobo Li (@Jushbo779) reported 21 minutes ago

  giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 23 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  michael112411 (@Michael70481373) reported 26 minutes ago

  @giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.

• 
  Diablo (@ARRelectech) reported 30 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff