Giffgaff outages and service status in Perth, Scotland

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

• 
  Robert Garnish (@robertajgarnish) reported 43 minutes ago from Perth, Scotland

  @sososlowly Youngest is on an Giffgaff monthly tariff with no contract and we’ve been pleased - no issues and v reasonable £

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette

• 
  Andy Roberts (@artfulalchemy_) reported 7 minutes ago

  @AvonandsomerRob I think there’s a fine line these days between PAYG and rolling contract. For instance is a Giffgaff sim registered in your name and set to auto top up from your bank every month truly PAYG or is it really a rolling contract ? The interesting figures would relate to the amount of PAYG sims that are not registered to a legitimate name and topped up via voucher paid for by cash. While I am sure the above does not automatically mean questionable usage if you could combine that data with number of sims that appear on the network and drop of after a few weeks, maybe a month or so never to be seen again you may have some indication of criminal usage.

• 
  kay (@kkpclear) reported 9 minutes ago

  @giffgaff shittest network in the UK customer support agents are robots too

• 
  Baluster (@baluster57785) reported 9 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

• 
  KnowYourSelf (@kindanew) reported 13 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  Jason (@jasoneccles) reported 14 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  RealEyezRealise (@EyezRealise) reported 14 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  Steve (@alpherah) reported 15 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 16 minutes ago

  Tried to follow the 'Manual Roaming' process, attempted to sign on to 'Vodafone 4G', all but 'O2-4G' & 'O2-2G' come up 'Forbidden Network' @giffgaff. So, signed back on to 'O2-4G' Network, & tried sending myself a Text, as I have before, but only get the 'Sent' version show up.

• 
  Spongboob Squitpants (@SpongboobSpants) reported 22 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?