Giffgaff outages and service status in Penryn, England

Problems in the last 24 hours in Penryn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penryn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

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  😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported 30 minutes ago from Grampound, England

  Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baluster (@baluster57785) reported 5 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

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  Sam Greenland (@SprocketEtQuill) reported 7 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

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  Warlord (@Evilmonkeyfart) reported 8 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

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  Ry Ry #coyg (@Ry_R0se) reported 9 minutes ago

  @giffgaff when will issues be sorted in mk451ph area have no data connection

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  Hamza Butt (@hrbuttpk) reported 10 minutes ago

  Bad bad bad service in CBG. @giffgaff

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  Jamie Mawhinney (@mawhinneyjamie2) reported 10 minutes ago

  @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help

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  Steve (@alpherah) reported 15 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

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  Josh Jackson (@IamJoshJackson) reported 18 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

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  Kevin Greaves (@KevinGreaves20) reported 21 minutes ago

  @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?