Giffgaff outages and service status in Otley, England

Problems in the last 24 hours in Otley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Otley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

• 
  Jon Swales (@jonswales77) reported 23 minutes ago from Leeds, England

  @giffgaff I know you wont be able provide support via social media. I was suggesting a phone call to help navigate support and ask necessary security questions.

• 
  kadija (@kadijabegumx) reported 24 minutes ago from Leeds, England

  @AkkyYT @giffgaff It’s not giffgaffs fault, it’s just the fact that no one wants to call your stupid dumb ass

• 
  Jon Swales (@jonswales77) reported 28 minutes ago from Leeds, England

  Everything was working well with @giffgaff account until it stopped working and unable to log into account. Many may feel that we have let them down.

• 
  Jon Swales (@jonswales77) reported 46 minutes ago from Leeds, England

  @giffgaff help needed to transfer my old number. The app or website won’t let me. I sent a message but no reply yet after 30 hours

• 
  Jon Swales (@jonswales77) reported 47 minutes ago from Leeds, England

  @giffgaff everyone was receiving two texts a day to offer support , advice and comfort. Through this number we were able to get help for those socially isolating without family support or internet.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  黑衣执事 (@hackdeacon) reported 3 minutes ago

  @giffgaff @Bozibozai Hello, can my number +44 75 2504 8214 be restored? I’m a loyal customer and haven’t received the confirmation email like my friends. Please reactivate it as soon as possible. Thank you! @giffgaff

• 
  Stevio (@Rothbury01669) reported 3 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 6 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  I L (@iluyimbazi) reported 6 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Kevin Durham ✝️ 🕎 🇺🇦 🇮🇱 (@KevinDurham321) reported 7 minutes ago

  @Iromg Vodafone are expensive and they have the worst reception. Giffgaff use 02, and they're cheap and reliable.

• 
  Shark peppers (@yhm505037470433) reported 8 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!

• 
  Lucky (@665162) reported 10 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Simon (@Simonli127) reported 20 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  圆圆圆香芹 (@Mar_Aphrodite) reported 21 minutes ago

  @giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff

• 
  John Bull (@54JohnBull) reported 21 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.