Giffgaff outages and service status in New York, England

Problems in the last 24 hours in New York, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near New York, England

Latest outage, problems and issue reports in New York and nearby locations:

• 
  M a r t i n (@martinrblow) reported 13 minutes ago from Boston, England

  @giffgaff @O2 I think it maybe more my workplace being the problem. Thanks though.

• 
  M a r t i n (@martinrblow) reported 31 minutes ago from Boston, England

  Managed to free myself from the main stream phone 📞 provider. However #giffgaff using @O2 means my signal 📡 now drops out. 📴 🤔

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ethan Powell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ethan_Powell04) reported 2 minutes ago

  @Jacquel33959016 I used to be with @giffgaff they were terrible

• 
  Jo 🤍 (@Joa_Lipa) reported 2 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Adam (@adamtweets85) reported 12 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue

• 
  Chazza (@W12_Charlie) reported 14 minutes ago

  @giffgaff what’s the point paying for 5G. I swear Sainsburys wifi is better than your the signal i get

• 
  Anna Hanchard (@AnnaHanchard) reported 15 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  Signius (@SigniusNetworks) reported 19 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  billy horan (@billyhoranuk) reported 21 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  9 wine (@Wine92023) reported 26 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  Shanks (@yeo62770949) reported 30 minutes ago

  @giffgaff I've already sent you a private message. Please check your reply and resolve my issue as soon as possible, you bandit company.

• 
  giffgaff (@giffgaff) reported 31 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya