Giffgaff outages and service status in New York, England

Problems in the last 24 hours in New York, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near New York, England

Latest outage, problems and issue reports in New York and nearby locations:

• 
  M a r t i n (@martinrblow) reported 32 minutes ago from Boston, England

  Managed to free myself from the main stream phone 📞 provider. However #giffgaff using @O2 means my signal 📡 now drops out. 📴 🤔

• 
  M a r t i n (@martinrblow) reported 55 minutes ago from Boston, England

  @giffgaff @O2 I think it maybe more my workplace being the problem. Thanks though.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heilier (@HHeilier) reported 5 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Josh Jackson (@IamJoshJackson) reported 6 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Patrick Reddy (@patrickjreddy) reported 7 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  Fergus Kiely (@fergus_kiely) reported 9 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Jo 🤍 (@Joa_Lipa) reported 9 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Steve (@alpherah) reported 10 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Diablo (@ARRelectech) reported 12 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 16 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Shark peppers (@yhm505037470433) reported 16 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 17 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network