Giffgaff

Giffgaff Outage Report in Newport, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Wales 03/17/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (34%)

    Wi-fi (34%)

  2. Phone (34%)

    Phone (34%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @charrhlotte Hi Charlotte. Yes, we do indeed. If the SIM isn't working in the device, please test the SIM in another unlocked phone or device, to see if you have the same issues. - giffgaff Emer.

  • InnitIlluminati Illuminati Innit (@InnitIlluminati) reported

    @giffgaff I’m a customer trying to remedy a duplicate card transaction. Just noticed that your response page has a typo on it. Presumably ‘and agent’ should read ‘an agent’ shouldn’t it?

  • Gibney_A Andrew Gibney (@Gibney_A) reported

    @giffgaff Yeah I sent a request through. Nothing back. Poor customer service all round tbh. Expected better from GG

  • STattisconie Silvio Tattisconie ©💎 (@STattisconie) reported

    @jesuiscanard @Geoff_Badger @PegFluff I switched from GiffGaff to Smarty just for the data the Mrs is still with GG. GG use O2 Smarty use 3 never had any problems with either of them just the cheaper data deal is why I switched.

  • MarkEvason Mark Evason (@MarkEvason) reported

    @giffgaff I have received an email to say my new SIM card will arrive I thought it was spam today my SIM card arrived, however I am not a customer of yours .... I cannot find a customer services number to contact to discuss fraud

  • SuperWayne11 Super Wayne (@SuperWayne11) reported

    @giffgaff I have already put my phone number up by mistake making this problem a whole lot worse sir

  • Gibney_A Andrew Gibney (@Gibney_A) reported

    @giffgaff Thanks for your query [incident # 201231-000999] Timeline 20th: request trade in 23rd: envelope arrived 24th: phone posted 27th: email saying you’ve not received it 30th: phone arrives at gg 7am 31st: email telling me offer expires 3rd 31st: I raise query/and tweet 3rd: Nothing

  • Alan09583365 Alan (@Alan09583365) reported

    @giffgaff is there a problem with the app? I can't login. I keep getting message ' something went wrong, please try again'

  • JMACL1673 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Jude 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JMACL1673) reported

    @giffgaff hello, I raised a recycle return yesterday however we are going into lockdown from midnight tonight and I won’t be able to get to a post office until next month, can i cancel it? Thanks Judith

  • freddiebbentley Freddie (@freddiebbentley) reported

    @giffgaff 10 minutes ago. It told me the page went down and to try again or contact server. I tried again - no luck and now my phone hasn’t got any signal