Giffgaff outages and service status in Newport, Wales
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Giffgaff outage reports came from the following cities: Caldicot, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Caldicot
|
Phone | 11 days ago |
|
Newport
|
Internet | 2 months ago |
|
Cardiff
|
Phone | 4 months ago |
|
Cardiff
|
Wi-fi | 7 months ago |
|
Cardiff
|
Wi-fi | 1 year ago |
|
Cardiff
|
Total Blackout | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales@giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT
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Kate Jones (@katejones_cymru) reported from Cardiff, Wales@giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!
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Steve Huw (@mrstevehuw) reported from Cardiff, Wales@giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff (@giffgaff) reported@Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade
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Siah (@Isi868) reported@giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?
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Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported@tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network
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kazzie (@kazzie222) reported@stitch_83 @giffgaff I feel your pain Pete , I got so fed up with not being updated or given an date for when the service would resume I’ve gone with another provider
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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MSec (@_msec_) reportedAh apparently @giffgaff no longer offer free EU Roaming the greedy *****. Well I needed a reason to finally switch good job you lost a customer over £8. Pricks.
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TheDePINCat 🐈🌐 (@TheDePINCat) reported.@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.
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michael bell (@newcastleguy) reported@giffgaff as gifgaff run on the 02 network has anyone had any problems, network is poor right now, cuts you off while in a call, delayed in connection?
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Pete Lawson (@stitch_83) reported@giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!
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giffgaff (@giffgaff) reported@JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah