Giffgaff

Giffgaff Outage Report in Newport, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Wales 01/02/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Barry and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • VeNT666 Andrew Albert (@VeNT666) reported

    @WilliamNB @giffgaff They use O2 masts (they are actually owned by o2 iirc). Check their service status in your area

  • WilliamNB 🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported

    I'm an easy and loyal customer to have. If you make a mistake, all I ask is that you acknowledge & rectify the mistake. After all, we're all human & we all make mistakes all the time. However, if you try to BS me, I turn into a nightmare customer, as GiffGaff may soon discover

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Worst customer service ever, literally can't speak to anyone!?!!?

  • MarkH_Photo Mark H 💙💚❤️🏥 (@MarkH_Photo) reported

    @john_thrower @giffgaff am happy with my current provider - have a limited number of options due to coverage issues in my area though. The problem I have is with the phone itself now.

  • WilliamNB 🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported

    Same with my daughter's phone: no signal at home. She's currently at her brother's, where her phone works just fine. But @giffgaff are saying everything's hunky dory on their side, claiming "no reports of problems" despite me reporting problems!

  • WilliamNB 🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported

    @IanTheInventor @giffgaff Where I live, I can only get signal from O2 or EE (Giffgaff runs on O2). I really don't like EE, but may have to make the jump to them, as @giffgaff proved over the past 2 days that I can neither trust, nor rely on them

  • BevNev Beverly Netherton (@BevNev) reported

    @giffgaff Everything fine on that front. Keep being asked to connect to O2 network

  • BevNev Beverly Netherton (@BevNev) reported

    @giffgaff hi I got a text saying my plan will auto renew do you know why it hasn't? Is there an issue?

  • WilliamNB 🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported

    Still no mobile signal where I live, but my phone works fine outside of the area. If course, @giffgaff now claims it might be my SIM card. Even though I told them it works fine outside of the area. FFS. Don't you get tired of being treated like a moron?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @notwithoutsuzy We're very sorry to hear this, Aaliyah. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade