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Giffgaff

Giffgaff outages and service status in Newport, Wales

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Newport come from postal codes NP20 .

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Newport, and Caldicot.

CityProblem TypeReport Time
Newport Phone 22 days ago
Caldicot Phone 1 month ago
Newport Internet 3 months ago
Cardiff Phone 5 months ago
Cardiff Wi-fi 8 months ago
Cardiff Wi-fi 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • PassionOnlineUK
    Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • katejones_cymru
    Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • mrstevehuw
    Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @mmordecai No problem, Mark - giffgaff Hannah

  • Echo38N
    rae (@Echo38N) reported

    @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

  • gibbmc
    GTM (@gibbmc) reported

    @BladeoftheS Really people need to shop around and use mobile networks like giffgaff who use the 02 network 100GB unlimited calls and texts for £20 Which is half the price as 02 for the same deal

  • BMclobb
    Bob McLobb (@BMclobb) reported

    @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

  • ErfanVL
    Erfan (@ErfanVL) reported

    @Evilmonkeyfart Brother imagine you pull out your phone to send her a photo or something and your internet doesnt work, then she sees giffgaff ontop of it. Omfg she would leave insta.

  • lordspencer
    Lord Miles Spencer LLB (@lordspencer) reported

    @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

  • giffgaff
    giffgaff (@giffgaff) reported

    @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.