Giffgaff outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Brad Channer (@BradChanner) reported 14 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Brad Channer (@BradChanner) reported 18 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  Faith @ Passion (@PassionOnlineUK) reported 23 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  AzKhaaan × (@Asgharki) reported 24 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

• 
  Steve Huw (@mrstevehuw) reported 29 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

• 
  Kate Jones (@katejones_cymru) reported 51 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  AzKhaaan × (@Asgharki) reported 52 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 24 seconds ago

  @giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 1 minute ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  𝒩𝒶𝓉 ᥫ᭡ (@Nvtxliee) reported 11 minutes ago

  Giffgaff will offer you all the data in the world but no ******* signal

• 
  iovz (@iovz_null) reported 12 minutes ago

  @giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.

• 
  Spongboob Squitpants (@SpongboobSpants) reported 13 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  RealEyezRealise (@EyezRealise) reported 13 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 21 minutes ago

  @dbcxptures i've had no issues with voxi and i've been with them for years (it's a little expensive if you want a realistically useable amount of data though, imo, compared to giffgaff for e.g. it's worth it for the consistency in signal/availability though)

• 
  Simon (@Simonli127) reported 24 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Anna Hanchard (@AnnaHanchard) reported 25 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  9 wine (@Wine92023) reported 29 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.