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Giffgaff

Giffgaff outages and service status in Newport, Wales

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Newport come from postal codes NP20 .

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Newport, and Caldicot.

CityProblem TypeReport Time
Newport Phone 21 days ago
Caldicot Phone 1 month ago
Newport Internet 3 months ago
Cardiff Phone 5 months ago
Cardiff Wi-fi 8 months ago
Cardiff Wi-fi 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • mrstevehuw
    Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • PassionOnlineUK
    Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • katejones_cymru
    Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Decline_Observe
    Observer_of_Decline (@Decline_Observe) reported

    @lukerobertblack The Boomers think that because you spend a tenner a month on a GiffGaff and have a phone that costs £20 a month you are frivolous and don't work hard. And that a one bedroom flat at 12x earnings is just a matter of knuckling down.

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.

  • stitch_83
    Pete Lawson (@stitch_83) reported

    Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

  • giffgaff
    giffgaff (@giffgaff) reported

    @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah

  • boujeeasshoe
    ثاقب🇮🇹 (@boujeeasshoe) reported

    giffgaff you are the worst phone provider in the country i SWEARRR. like why are you never working ??

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

  • mmordecai
    Mark Mordecai (@mmordecai) reported

    @giffgaff I am still paying off my refurbished IPhone 14 and the camera is no longer working, have tried lots of different things, apparently it’s a known issue and when I run the serial number through Apple website, they said it has previously been sorted for this

  • zaffyzak
    zaf (@zaffyzak) reported

    What ******** is wrong with your network today????? @giffgaff

  • KevinGreaves20
    Kevin Greaves (@KevinGreaves20) reported

    @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?