Giffgaff outages and service status in Newport, Wales
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- Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Newport come from postal codes NP20 .
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Giffgaff outage reports came from the following cities: Newport, and Caldicot.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 18 days ago |
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Phone | 1 month ago |
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Internet | 3 months ago |
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Phone | 5 months ago |
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Wi-fi | 8 months ago |
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Wi-fi | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Kate Jones (@katejones_cymru) reported from Cardiff, Wales@giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated
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Steve Huw (@mrstevehuw) reported from Cardiff, Wales@giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)
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Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales@giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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svengali (@_imey) reported@DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.
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? (@aricolonthree) reported@BigJohnson104 respect giffgaff wtf
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Champion 🏆 (@ardaleofficial) reportedThis is why my common giffgaff didn’t wanna rise, useless network
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jo (@scjott57) reported@giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?
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GTM (@gibbmc) reported@BladeoftheS Really people need to shop around and use mobile networks like giffgaff who use the 02 network 100GB unlimited calls and texts for £20 Which is half the price as 02 for the same deal
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Kyah_Music (@KyahMusic) reported@EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE
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giffgaff (@giffgaff) reported@moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah
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Garfield StJohnSmyth (@MittArmstrong) reported@giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful
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✨ Song✨🇵🇸 (@WhiteFlowerSong) reported@giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???