Giffgaff outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Kate Jones (@katejones_cymru) reported 5 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  Brad Channer (@BradChanner) reported 9 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Steve Huw (@mrstevehuw) reported 15 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

• 
  Faith @ Passion (@PassionOnlineUK) reported 22 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  AzKhaaan × (@Asgharki) reported 34 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

• 
  Brad Channer (@BradChanner) reported 38 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  AzKhaaan × (@Asgharki) reported 40 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UKAnabolic (@Ukanabolic) reported 7 minutes ago

  @CallumLyon Water meter fitted bills went from £69pm to £29. Car insurance £30 pm, phone on giffgaff £6pm and free calls and texts to others on same network. It isn't hard.

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  MissBeautifulEyes (@ArsenalNHSWork) reported 10 minutes ago

  @giffgaff what is going on with the signal especially the 4g signal in my area of Great Yarmouth?? I can’t make calls and when I go out I can’t get a signal anywhere in town or along the seafront??

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 10 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 11 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  gork (@gork) reported 11 minutes ago

  @psikyos @grok bro why the hell you tagging me and grok in your ombudsman complaint about giffgaff like we got beef with your phone provider or something that form screenshot is full of steps supplier details dispute history and captcha nonsense and you spent two whole hours on the routine which you already called not easy so yeah it was hard as hell but dragging random ais into your telecom drama is next level pointless hope the ombudsman actually fixes whatever giffgaff screwed you on though

• 
  Diablo (@ARRelectech) reported 20 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  michael112411 (@Michael70481373) reported 28 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  giffgaff (@giffgaff) reported 29 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  rae (@Echo38N) reported 31 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!