1. Home
  2. Companies
  3. Giffgaff
  4. Newport
Giffgaff

Giffgaff outages and service status in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Newport come from postal codes NP20 .

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Newport, and Caldicot.

CityProblem TypeReport Time
Newport Phone 12 days ago
Caldicot Phone 27 days ago
Newport Internet 2 months ago
Cardiff Phone 5 months ago
Cardiff Wi-fi 8 months ago
Cardiff Wi-fi 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • PassionOnlineUK
    Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • mrstevehuw
    Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • katejones_cymru
    Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • Gowithbazza1
    Barry (@Gowithbazza1) reported

    .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff hello i am having major issues with bt i am now paying out of contract prices with them and they wont let me cancel my landline unless i renegotiate a contract with them which i no longer wish to do. is there any phone number to talk to someone about a one switch move ?

  • essjayaitch
    Simon Howard (@essjayaitch) reported

    @AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged

  • JVanCarthen
    🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported

    I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

  • _msec_
    MSec (@_msec_) reported

    @giffgaff My only issue is that I now have to pay for it...

  • squidgyfishy
    Benny the Fishe (@squidgyfishy) reported

    Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

  • Decline_Observe
    Observer_of_Decline (@Decline_Observe) reported

    @lukerobertblack The Boomers think that because you spend a tenner a month on a GiffGaff and have a phone that costs £20 a month you are frivolous and don't work hard. And that a one bedroom flat at 12x earnings is just a matter of knuckling down.

  • nelster77
    nelly77 💙 (@nelster77) reported

    @Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.