Giffgaff outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  AzKhaaan × (@Asgharki) reported 17 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

• 
  Brad Channer (@BradChanner) reported 23 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Brad Channer (@BradChanner) reported 44 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  Faith @ Passion (@PassionOnlineUK) reported 49 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  Steve Huw (@mrstevehuw) reported 52 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

• 
  Kate Jones (@katejones_cymru) reported 54 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  AzKhaaan × (@Asgharki) reported 56 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ricky Thompson (@RickyTh89191902) reported 5 minutes ago

  @EPatroits31000 @giffgaff Since virgin took over o2 the Internet gone ****

• 
  Leila - レイラ (@twistedhumanoid) reported 5 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  John Younghusband (@nenamewilldo) reported 5 minutes ago

  @giffgaff stolen phoen everyday occurrance yet nowhere is there guidance on your stupid website

• 
  Spongboob Squitpants (@SpongboobSpants) reported 9 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  Happy BTS Year⁷💜 (@Zeel_BTS) reported 9 minutes ago

  Why didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 11 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  Jason ferguson (@Jasonrfc90) reported 15 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  loo58 (@moaningminnie58) reported 16 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.