Giffgaff outages and service status in Newport, Wales
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Newport, Wales
The most recent Giffgaff outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Phone | 2 months ago |
|
Caldicot
|
Phone | 2 months ago |
|
Newport
|
Internet | 4 months ago |
|
Cardiff
|
Phone | 6 months ago |
|
Cardiff
|
Wi-fi | 9 months ago |
|
Cardiff
|
Wi-fi | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Kate Jones (@katejones_cymru) reported from Cardiff, Wales@giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated
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Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales@giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)
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Steve Huw (@mrstevehuw) reported from Cardiff, Wales@giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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DFitz (@DFitzwiliam) reported@giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation
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Stu 🇬🇧 (@vis_unita) reported@steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?
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giffgaff (@giffgaff) reported@MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann
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Simon (@Simonli127) reported@giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?
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heilier (@HHeilier) reportedAfter reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights
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giffgaff (@giffgaff) reported@Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya
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LuciaLatinaGomez (@TheLuciaGomez) reported@giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO
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Leila - レイラ (@twistedhumanoid) reported@giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!
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Mark1165 (@MarkC1165) reported@giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.
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ツユナギ【旅行中】 (@TsuyuriNagisa) reported@giffgaff Return my money if you are determined to deactivate my account and the phone number without any acceptable statement or understandable solution for a ridiculous reason which can not be seen in your account policy