Giffgaff

Giffgaff Outage Report in Newport, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Wales 02/21/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yorksims John Woods (@Yorksims) reported

    @DavidTh55952799 @giffgaff Only a giffgaff agent can deal with account issues so it'll be a matter of waiting for them to reply to you but £10 only buys 100MB of data at the PAYG rates so just apps running in the background can use that up in minutes at times.

  • BobPrydderch Bob Prydderch (@BobPrydderch) reported

    @giffgaff Nicole, your agent advised me of what I have said above. I have paid giffgaff for 2 month service, giffgaff can’t provide that service but will not compensate me for “ no service”

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch We understand how frustrating this is Bob, but unfortunately we have no further information via social media to give you. Please keep in contact with the agents through your open case for further help and updates - giffgaff Nicole

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TazRyder In order for us to investigate this issue please send us a DM. - giffgaff Megan

  • abyaradia A (@abyaradia) reported

    @giffgaff I already checked for issues on the online checker and it doesn't show any issues.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch We understand how frustrating this is Bob. Once the mast is back up and running, if you can get in contact with an agent through your account they may be able to help you further with this - giffgaff Nicole

  • Iron14Lion S (@Iron14Lion) reported

    If you want to go in a genuine time machine, use @giffgaff 4G. It's like Dial-up Internet from the late 90s. #crap #giffgaff

  • DavidTh55952799 David Thomas (@DavidTh55952799) reported

    @giffgaff I've done that and they haven't been in touch. Lots of people on twitter get in touch. But no one from customer services

  • BobPrydderch Bob Prydderch (@BobPrydderch) reported

    @giffgaff But I am going to let everyone know Nicole, your agent has just informed me “ giffgaff does not guarantee 100% service” so I have asked the agent how much service does giffgaff guarantee? 1% ? 40% ? I am entitled to a “ quality of service” no service is not a quality of service.

  • BobPrydderch Bob Prydderch (@BobPrydderch) reported

    @giffgaff Just tried, no option available for requesting a no service claim. No other option suitable. Can you just make this a bit easier please?