Giffgaff

Giffgaff Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Wales 12/30/2025 19:50

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Barry and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CorkLike68 No problem at all, we hope your issue is resolved ASAP. - giffgaff Megan

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported

    Leaving @iD_Mobile_UK after many years due to the terrible Cust service...simply trying to upgrade but some glitch has prevented doing it online. 2 x online chat attempts, wasted 2hrs+ trying to resolve Promised 2 call backs, none received. Had enough, off to @O2 or @giffgaff

  • Cosmyd2 Cosmyd (@Cosmyd2) reported

    @bambooped Recently tried moving to GiffGaff, who use O2 network but it was the worst service I’ve ever had. Already moved off them and onto Smarty instead. They use Three’s network, which generally works for me. Also good EU roaming (12GB included), but quite £££ outside EU. Cheap too

  • callmeaslih Aslih 🥢 (@callmeaslih) reported

    @giffgaff it’s been 4 days and I still dont have signal my phone keeps saying No Service ?????? I can’t even use my phone fix this

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Teresa_M73 We can appreciate this must be frustrating Teresa and can assure you that the engineers will be doing everything they can to resolve this as soon as possible. Any issues/updates as to what is going on, will be updated in due course. - giffgaff Jeanette

  • gussy05 Kirsty Dexter (@gussy05) reported

    @giffgaff no data signal all day at home. Is something happening? BN14 area

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CorkLike68 You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. – giffgaff Megan (2/2)

  • CorkLike68 Mark Cruise (@CorkLike68) reported

    @giffgaff how do you allow clearly suspicious payments be taken from my bank! I’m not a customer, never have been but in the space of two days you have removed £250 from my account and I have no way to contact you UNLESS I SET UP AN ACCOUNT!

  • CorkLike68 Mark Cruise (@CorkLike68) reported

    @giffgaff Already done all of that just can’t find anyone at your end that cares enough to help or properly investigate. And no I haven’t shared my card or details with anyone ever!!

  • Yorksims John Woods (@Yorksims) reported

    @jm_stout @giffgaff Yes,once the roaming data in your goodybag is down to less than 100MB you can start a new one early. If you're going to be there for a while the best one is the £8 golden goodybag with 5GB of data because there's no wastage,you're buying what you can use.