Giffgaff outages and service status in Newport, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Jun 16, 6:08 PM GMT+1.
- Phone (100%)
The latest reports from users having issues in Newport come from postal codes NP20 .
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Giffgaff
Giffgaff is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Giffgaff outage reports came from the following cities: Newport, and Caldicot.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Phone | 4 minutes ago |
|
Caldicot
|
Phone | 15 days ago |
|
Newport
|
Internet | 2 months ago |
|
Cardiff
|
Phone | 4 months ago |
|
Cardiff
|
Wi-fi | 7 months ago |
|
Cardiff
|
Wi-fi | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales@giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)
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Kate Jones (@katejones_cymru) reported from Cardiff, Wales@giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated
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Steve Huw (@mrstevehuw) reported from Cardiff, Wales@giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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AzKhaaan × (@Asgharki) reported from Cardiff, Wales@giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff (@giffgaff) reported@gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah
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KipTea (@Kipteaofficial) reportedDue to me forgetting cause of a lot of **** in my life, along with @giffgaff taking too much of my money at once, I have no internet for now. So no streams and uploads will be difficult to do this month, but gonna still be creative in the background
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d. (@SugrPuft) reported@AbsoluteLeaNot @thecapitalistw Literally, joined Giffgaff to save £2/month, big error. Voxis signal is goated, just ordered an ESim.
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DFitz (@DFitzwiliam) reported@giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation
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giffgaff (@giffgaff) reported@Adam31Bell Hi Adam. Choose to get the code sent to the email linked to your account instead. If you still have issues please send us a DM. - giffgaff Gavin
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Welsh Law (@WelshPatriot100) reported@giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service
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giffgaff (@giffgaff) reported@Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade
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Fergus Kiely (@fergus_kiely) reported@giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.
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Pete Lawson (@stitch_83) reportedRaised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….
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K!mpossible 💙 (@BubbaBubs2007) reported@giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?