Giffgaff outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent Giffgaff outage reports came from the following cities: Caldicot, and Newport.

City	Problem Type	Report Time
Caldicot	Phone	9 days ago
Newport	Internet	2 months ago
Cardiff	Phone	4 months ago
Cardiff	Wi-fi	7 months ago
Cardiff	Wi-fi	1 year ago
Cardiff	Total Blackout	1 year ago

Community Discussion

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Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Brad Channer (@BradChanner) reported 3 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Brad Channer (@BradChanner) reported 7 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  AzKhaaan × (@Asgharki) reported 22 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

• 
  AzKhaaan × (@Asgharki) reported 23 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

• 
  Faith @ Passion (@PassionOnlineUK) reported 29 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  Kate Jones (@katejones_cymru) reported 38 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  Steve Huw (@mrstevehuw) reported 46 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 7 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

• 
  Char 💜 (@char86) reported 11 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  KipTea (@Kipteaofficial) reported 14 minutes ago

  Due to me forgetting cause of a lot of **** in my life, along with @giffgaff taking too much of my money at once, I have no internet for now. So no streams and uploads will be difficult to do this month, but gonna still be creative in the background

• 
  Chi Amaka (@Amakz007) reported 16 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Woody Knows (@Woody3704) reported 19 minutes ago

  @SamRobi90967600 @hewantswealth Yh unlimited data isnt exactly unlimited Giffgaff has a 650GB limit. If you break it twice in a year then they can apparently just deactivate your account and refuse service. I only used around 900GB once. & that was because of watching netflix + post PC format game downloads

• 
  fullcirclephoto (@FullCircleNE) reported 19 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  Teddy (@ChokeLever) reported 22 minutes ago

  @giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2