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Giffgaff

Giffgaff outages and service status in Newport, Wales

Why is my Giffgaff service not working?

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If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 25% Internet (25%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • Asgharki
    AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • _that_woman
    That Woman (@_that_woman) reported

    @giffgaff I’ve tried to contact you via your website because the reconditioned phone I bought in December has stopped working. I can’t log in and my help request has not been replied to. What can I do?

  • mark_scuz
    Mark Scuz (@mark_scuz) reported

    @giffgaff if I buy a sim only phone from you but the giff gaff sim card comes with it. Can I cancel the sim card and just pay for the device still or when I cancel the sim card do I cancel the phone contract also?

  • sp00ky_specters
    nico/spooky ☽ misses tot (@sp00ky_specters) reported

    @danpdf im sorry i can never get over your service being called ******* GIFFGAFF

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @TheGastroClub Not a problem. If you need anything else, please don't hesitate to reach back out. - giffgaff Dana

  • manlikemart
    Man like clart (@manlikemart) reported

    @giffgaff @UswitchUK How on earth can you have won an award, your internet and phone signal is absolutely diabolical. The worse thing i ever did was switch from O2 to your network.

  • Dan202338
    Dan 2023 (@Dan202338) reported

    @giffgaff is there a mobile data problem in the OL2 8EE area ? Just renewed my goodbag 2 days ago but everytime I switch wifi off my phone is no mobile internet even though everything is still set up like it was a week ago i.e. not changed anything on phone

  • lianne_sykes5
    Lianne Sykes (@lianne_sykes5) reported

    @MoneySavingExp Nope. I was on contract with Vodafone who messed pur bills up every month. Switched to giffgaff 11 years ago and will never change

  • greenyenergy
    Green 🧩🟢🟩 (@greenyenergy) reported

    @giffgaff I haven't started the swap yet because the SIM shows no service, still showing no service and I think I've wasted a quid trying to do this.

  • Georgie10461594
    Georgie (@Georgie10461594) reported

    @giffgaff struggling to find any way to contact you without creating an account. I am fed up of you constantly sending me SIM cards in the post, all to weird brown people names. I am white and I do not wish to join your network. Stop sending me SIM cards.

  • danny_rose_p
    Danny Rose-Peters (@danny_rose_p) reported

    @NabilN17er Is it because of the number of people in the same place? The nearest cell gets too busy or something? I'm thinking about switching giffgaff for some other provider but I can't find information suggesting this would fix my problem.