Giffgaff Outage Report in Cardiff, Wales
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (57%)
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Phone (17%)
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Internet (15%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Giffgaff outage reports came from the following cities: Barry and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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AzKhaaan ×
(@Asgharki) reported
from
Cardiff, Wales
@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)
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AzKhaaan ×
(@Asgharki) reported
from
Cardiff, Wales
@giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Kate Jones
(@katejones_cymru) reported
from
Cardiff, Wales
@giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Lisa Doe
(@lisadoe24) reported
from
Cowbridge with Llanblethian, Wales
@giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Hadnum
(@emstweets78) reported
@giffgaff having loads of trouble since moved over like saying call will be charged and probs with sim #sortitout
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NinjaPanda
(@PandaSquiish) reported
@AnxiousHolly In the UK only a few carriers support esim. Its never mentioned in any adverts and its on contract only. PAYG networks like giffgaff don't support esim. I get the simplicity and convenience of esim but swapping between phones, how easy is it compared to just swapping a sim card?
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Dan eddy
(@DanielR26058162) reported
@giffgaff is the network down in the North West area ?
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Zero (He/Him)
(@UnknwnUsrZero) reported
@giffgaff Hey, just thought you should know, I received a SIM in the post today, for someone who doesn't live here, who has never lived here in the 10 years I've been here and I'm pretty sure has never lived here. What should I do with it?
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Sue P
(@sparkes66) reported
@giffgaff no network for last couple of days and local information says it’s down to replacement of phone mast and due to be out for another 5 days. Where is the communication? I hope you will be giving a refund for the service you are not currently providing?
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Benno
(@benno44775) reported
@RJ_the_man87 @giffgaff Hi rj turn off voicemail by calling 1626 and turn it on by calling 1616. Does that help?👍🏼
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John Woods
(@Yorksims) reported
@callamia @giffgaff Do you have an iPhone and if so do you have wifi assist switched on (the default setting is on)? If so whenever you wifi signal drops or gets a bit weak your iPhone will use mobile data which you'll be charged for.
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Eh? I?
(@Aug24) reported
Hey @giffgaff - returned a phone to you via Royal Mail Tracked 24 and somewhere between being collected from my door and you, the package got emptied. So far, so bad - but it gets worse. RM say that they don't reimburse >£100. So your return service is unfit for purpose.
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History'sLover
(@ShonaKimberleyM) reported
Is anyone having problems with their phone signals? @VodafoneUK #Vodafone was having trouble yesterday; now I have no sim card connection with #giffgaff @giffgaff ? Phones are fairly new too..
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Kathleen Sheridan
(@ka_sheridan) reported
@giffgaff Please can you give an email address where I can contact you about a refurbished phone? The ask a question on your website is frustratingly not working after going through several steps. Thanks.