Giffgaff outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Lisa Doe (@lisadoe24) reported 8 minutes ago from Cowbridge with Llanblethian, Wales

  @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

• 
  AzKhaaan × (@Asgharki) reported 11 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

• 
  Faith @ Passion (@PassionOnlineUK) reported 28 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  Brad Channer (@BradChanner) reported 28 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Brad Channer (@BradChanner) reported 32 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  AzKhaaan × (@Asgharki) reported 48 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

• 
  Kate Jones (@katejones_cymru) reported 53 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  Steve Huw (@mrstevehuw) reported 54 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ifastcc (@ifastcc) reported 3 minutes ago

  **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

• 
  kay (@kkpclear) reported 4 minutes ago

  @giffgaff shittest network in the UK customer support agents are robots too

• 
  Gordon Freeman (@GordoFreem) reported 4 minutes ago

  Keep seeing "Giffgaff" advertisements that're 100% AI generated and it's like Who ******** do you think will be influenced by that advertisement "Oh, this company is too lazy to film a real woman sitting on the beach holding her phone" you're a bunch of cretinous ***** @giffgaff

• 
  Baluster (@baluster57785) reported 6 minutes ago

  @giffgaff Reference no 260617-000644. Dont tell me to activate my sim on a no reply e mail when I haven’t received one. If not sorted soon I will cancel.

• 
  Patrick Reddy (@patrickjreddy) reported 8 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  deb murray (@iron1wag) reported 11 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help

• 
  A.Brown (@_DundeePerfect_) reported 14 minutes ago

  @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone

• 
  Suhail 🔥 (@idrees_suhail) reported 15 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  Baluster (@baluster57785) reported 15 minutes ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

• 
  billy horan (@billyhoranuk) reported 17 minutes ago

  @AskKlarna @giffgaff Klarna approved, then an issue with giffgaff checks. Via the website chat with a klarna person the suggested option was to build up credit to solve this situation. Seems like a strange strategy…