Giffgaff

Giffgaff Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF11 and CF24.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Cardiff, Wales 04/26/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (42%)

    Wi-fi (42%)

  2. Internet (33%)

    Internet (33%)

  3. Phone (18%)

    Phone (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomHengoed Phone
United KingdomBarry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • _weareallmad Federica ♡ ℋ (@_weareallmad) reported

    @giffgaff good morning! I have still many GBs but datas not working for me, nor can I connect to any wifi. It says on the phone the 4G is active but nothing is working.

  • _Ben_Dickinson_ Ben (@_Ben_Dickinson_) reported

    Bye three, hello giffgaff 📱 🙌 Hopefully won't have the same issues I did with three 🤞

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kianryan Hi Kian. We're so sorry to hear that you're having problems. Have you been in touch with our agents through your account about this? - giffgaff Emer.

  • CBarrett1994 C Barrett (@CBarrett1994) reported

    Disappointing that @giffgaff have still not rectified network issues that they claimed, would be resolved by Friday. Have been unable to use my phone for over two weeks. Can anyone recommend a reliable network provider?

  • kianryan Kian Ryan 🏳️‍🌈 (@kianryan) reported

    Well, @giffgaff support is honestly just a bunch of... O2 says strong 4G, 4G not working, they've sent out a replacement SIM (no joy), asked/given the same information three times and pointed me to the same community post twice. Think we're done.

  • ancr_cotswold harrison🌾 (@ancr_cotswold) reported

    @giffgaff i need help, i think i’ve paid twice for a goodybag, i only see one transaction on my banking but your system text messages me to say i haven’t paid for my current goodybag.

  • catashton Cat Ashton Ryan - fully 💉🏳️‍🌈 (@catashton) reported

    @kianryan @giffgaff Oh yes we have. And had the form responses that weren't followed up. We've even had a replacement SIM sent out without communication. No actual technical support. All buck passing.

  • fecob FecoB (@fecob) reported

    @giffgaff Issue persists with other phones too. Can I report this to someone?

  • axlrosesasswipe slash (@axlrosesasswipe) reported

    @burner100200 HOW DO YOU USE EE DATA AND HAVE 4G MINE WAS SO BAD I HAD TO SWITCH TO GIFFGAFF

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @fecob Oh dear, that's not good. Have you tried your SIM in another phone to see if the issue persists? - giffgaff Tasbiya