Giffgaff

Giffgaff Outage Report in Cardiff, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Cardiff, Wales 01/27/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent Giffgaff outage reports came from the following cities: Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @_BethEdwards Oh dear Beth. Please send us a DM, so we can help you further with this. - giffgaff Megan

  • William62068442 William Tomlinson (@William62068442) reported

    I’m trying but no luck, l just get a stupid page, just give me the giffgaff top up number, that all l ask, if it’s not sorted today l will give up & go with someone else, give me the top up number.

  • Smoken_Mirrors Jill Chambers (@Smoken_Mirrors) reported

    @o_burbidge @Plusnet @O2 Good luck! Hope you're not in the west end as I'm on Giffgaff which uses the O2 network and it's been consistently abysmal on three brand new handsets (Cowgate and now the A1 are appalling too.)

  • Smoken_Mirrors Jill Chambers (@Smoken_Mirrors) reported

    @giffgaff Hi Tasbiya I know this is the standard customer service response but there's a problem nationally and there's nothing that can be sorted with a DM. It's not me, it's O2! I've had 3 different brand new handsets and still coverage gets worse.

  • jmblgr Jamie Bellinger (@jmblgr) reported

    @giffgaff BA2 6NZ, though same problem in other areas. Reliably unreliable. Thanks.

  • benno44775 Beano (@benno44775) reported

    @smml96 @giffgaff Hi Sara sometimes turning the phone off and back on after a few mins can reset the network connection to the mast. Try that hope it helps

  • comedysavage Paul Savage (@comedysavage) reported

    Giffgaff is currently tediously slow with data. Making my job of "half arsed googling things and doing emails from bed" really difficult today.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @William62068442 The top up number is still 43430, and is working, so we're not sure what exactly happened. If you do run into this problem again then please drop us a DM, and we'll look into this for you. - giffgaff Tasbiya

  • M0KPH Phil - M0KPH (@M0KPH) reported

    @m0jne @O2 Giffgaff! Never had any issues.

  • William62068442 William Tomlinson (@William62068442) reported

    Right that’s it, giffgaff can take a running jump, I’ve never in my life found something more difficult to do, to try & put my voucher number in, I’ve lost £10, but Giffgaff have lost a customer, on your bike.