Giffgaff

Giffgaff Outage Report in Cardiff, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Cardiff, Wales 05/16/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (49%)

    Wi-fi (49%)

  2. Internet (27%)

    Internet (27%)

  3. Phone (16%)

    Phone (16%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomHengoed Phone
United KingdomBarry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SephBentos Hi there. We're really sorry to hear about this. Are you having problems receiving any other texts, or is it just texts from your bank? - giffgaff Emer.

  • Glasgow_Stuff Glasgow (@Glasgow_Stuff) reported

    @debbiejallan @giffgaff They have very bad customer service. They force everyone to register before they can top up

  • fluoresenz 🎹 Franz Schubert (@fluoresenz) reported

    Mobile broadband has now become the cheapest way to get online in the UK (though not yet in some countries, eg Germany). If your ISP is messing you about or speeds are too slow, go for early termination & go on mobile broadband. Smarty is Three and GiffGaff is O2, for example.

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @WeekendWireless @giffgaff Yes but you can cancel the recur whenever you like. You are not obliged to carry on paying monthly. If you just need it for a month or two you can do that.

  • BradMcA Brad 🍷😃🍷😄🍷😁 (@BradMcA) reported

    @RawedYar @giffgaff a number is just a number, put truecaller on it to block **** callers

  • rustytiara jade (@rustytiara) reported

    @loneIycowboy Understandable. It’s the second half of GiffGaff, the mobile network that I am on. For just £10 a month, I can get unlimited calls, texts and 12gb of data. For more information, DM me! - Sue

  • sammi_lea ✨sammi (@sammi_lea) reported

    Does anyone have major issues with signal on @giffgaff? My doctors can’t seem to call me ever but the area is not somewhere that seems to have an issue

  • SephBentos Theoretically Seph Bentõs 🎸🎶 (@SephBentos) reported

    @giffgaff It’s just the bank, I double checked I didn’t have their number blocked and spent half an hour on the phone to their online team to make sure the problem wasn’t at their end. Also your name is really cool 💛

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SephBentos As it's just the bank that you're unable to receive texts from, you would need to be report the issue to the bank, so they can initiate an investigation on their end as we're not able to block the text from coming through to you. Also, thank you so much. - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @sammi_lea Hi Sammi. We're sorry to hear this. Is it just your doctor that are having issues calling you, Or all numbers? - giffgaff Janine