Giffgaff Outage in Cardiff, Wales

@giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

@giffgaff someone is using my email address for an account with you and the emails are really annoying but I can't find a contact email address to get you on pls help thx

@MattNavarra So now I know why I’m always having trouble with my mobile data. Thank **** I’m not tied down to a contact @giffgaff

@giffgaff Network issues again in N22 as the phone mast is not working. Surely customers are owed compensation as this has happened twice in the past month, for several days. @Ofcom

Is anyone else on GiffGaff getting no service? #GiffGaff @giffgaff

@RionTigerr We understand this is a pressing matter and rest assured that we want to help get this sorted for you as quick as we can, but unfortunately we cannot do this here. We will be back in touch via your agent case as soon as possible, to advise further - giffgaff Jade

@giffgaff I did that before my initial tweet however waiting another 24 hours for a response let alone a solution is unreasonable considering I haven’t had service for 3 days already. Will I be compensated in any way?

Well done @giffgaff for losing me a days work 🤬 So u were doing work in the area yesterday & now I can't call,text or use my data. Absolute joke as can see I'm not the only one having the problem. Nothing advised worked for any of us so u need to fix it!

@giffgaff Hi I bought a goodybag on 26 June but I woke up today and was unable to use my calls, texts or data. When I try to call someone it is says my call is barred. Can you please help me out?

@giffgaff hi despite your masts in my area showing as working me and 2 others have been having service issues for the past 3 days. I’ve already spoken to an agent and it doesn’t seem to be my sim. My postcode is se18 3pu.

@giffgaff my phone wont let me make calls or go on the internet and I have a £20 goodybag that does not run out until next week. Could you please tell me if I will need to get a phone shop to look at this for me or will you be able to help me x