Giffgaff

Giffgaff Outage Report in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Cardiff, Wales 08/31/2025 11:40

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @C17Y_CJ Oh dear, Chris. Please try clearing your cache and cookies, or try using a different browser. If you're still having issues, send us a DM with the error you're getting and we'll look into this for you. - giffgaff Jeanette

  • josh2020202020 Josh (@josh2020202020) reported

    I’m sick of this. My data is so slow it’s impossible to use. It goes back to normal at like 6pm #giffgaff

  • Luke97135415 Luke (@Luke97135415) reported

    @giffgaff has to have have the worst coverage and network I have ever used. 70% of my day I'm disconnected I swear.

  • runningrobderby Rob Turner (@runningrobderby) reported

    @giffgaff Wow, turns out it could be a mast issue in Keswick, which they have no control over , not even able to escalate or inform @o2 looks like we'll be switching mobile providers

  • Ross_Hobson Ross (@Ross_Hobson) reported

    @giffgaff is there a problem with your 4G transmitter in Bristol? I’m consistently having either weak or medium reception at best.

  • katlvsjames kirsty mccaw (@katlvsjames) reported

    @giffgaff that's now 3 days with nothing unless on WiFi. If my daughters school needs to phone me they can't get through ! Why am I paying for a service I can't use this Is terrible

  • Claud67 Claudia Orellana (@Claud67) reported

    Giffgaff let me down badly! #roamingcharges You used to be the best!

  • carolinejoyw Caroline Joy Watson (@carolinejoyw) reported

    @giffgaff Hi I’ve tried both the app and the website. My card details are up to date and I usually have a recurring goody bag. Think something is broken as I’ve not been able to add credit all week but thought it was because I was abroad

  • rosiebolts bone tits (@rosiebolts) reported

    i'm on a train with full signal & connected to the wifi & on low data mode & with every other app closed AND YET my phone cannot listen to a simple spotify playlist? hwhy? HWHY???? LORDT HWHAT HAVE I DONE TO DESERVE THIS? @giffgaff lookin @ u to blame next after god amen

  • AndHab Andreas H. 💉💉💉 (@AndHab) reported

    Called my mobile's voicemail to keep a service alive and I didn't realise that giffgaff had such a northern sounding default voicemail message.