Giffgaff outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 8 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 20 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chazza (@W12_Charlie) reported 6 minutes ago

  @giffgaff what’s the point paying for 5G. I swear Sainsburys wifi is better than your the signal i get

• 
  Aly&AJ Shady Facts (@SITINHELLWITHU_) reported 7 minutes ago

  @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

• 
  pandy busy (@Doge_Of_WallSt) reported 13 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  Leila - レイラ (@twistedhumanoid) reported 14 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  Happy BTS Year⁷💜 (@Zeel_BTS) reported 15 minutes ago

  Why didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?

• 
  Jon Thompson (@JohnnyFocal) reported 16 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  Michelle🇺🇦 (@Mishishell) reported 16 minutes ago

  @giffgaff been having problems with data all day

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  michael112411 (@Michael70481373) reported 18 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  iampimpmummy (@vanessa210370) reported 19 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff