Giffgaff outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 6 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

• 
  Nigel Craft (@CraftyNigel) reported 57 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kazzie (@kazzie222) reported 4 minutes ago

  @giffgaff Can I have an update on my service please I still after several week have no service , I will have to consider changing to another network provider if not sorted soon

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 8 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 8 minutes ago

  @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help

• 
  sarah (@sarah_church) reported 9 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  Caz 🇬🇧 (@cazjj) reported 16 minutes ago

  @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  ***** Acasa (@guidoacasa) reported 18 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  Mary Noonan (@MaryHawk90908) reported 21 minutes ago

  @itvMLshow Hello Martin, after one of your shows I took advice on changing my mobile service provider from 02/virgin media to Giffgaff, sadly I didn't check the end date and landed up paying £107 as I was 10 days early.Just a warning to others!

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  kazzie (@kazzie222) reported 23 minutes ago

  @stitch_83 @giffgaff I feel your pain Pete , I got so fed up with not being updated or given an date for when the service would resume I’ve gone with another provider