Giffgaff

Giffgaff Outage Report in Newmarket, Suffolk, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newmarket, Suffolk, England 12/19/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (51%)

    Wi-fi (51%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (20%)

    Phone (20%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Giffgaff outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Phone
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomEly Phone
United KingdomEly Phone
United KingdomEly Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 We're unable to advise why this is occurring Mark and can can only say that our complaints team will be in touch as soon as possible with further help/support. The manual roam may help your service in the meantime, if you haven't tried this already. - giffgaff Jeanette

  • sam34029538 BillPiff (@sam34029538) reported

    @giffgaff right so i need help and you app is kak. Tryna ask a agent but it wont work. my mum just spent 60 on a myriad of bags and credit and still not working. Currently in Ireland, on the boarder between republic and northern. 1/2

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff Absolutely bollocks. You have zero customer service and dont even return money for non existent service

  • 1ts0bvi0us T 🌸 (@1ts0bvi0us) reported

    @giffgaff Hi, are you sure it’s GSM supported? I topped up £10 credit and inserted it into the device but it’s not recognising it and can’t seem to retrieve a GPS signal. But annoyed as it feels like I’ve just wasted my money :/

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @JoshBond94 @giffgaff Im done with them mate. My internets **** can't get any shows up and dont have a TV. I think the best option now mate is to take it to court. Yes but I need that money so I can get good Internet

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 The option in your network selections for LTE, is 4G Mark. It is sometimes labeled as LTE in certain phones. If you switch this on, 4G should show on your network, but the speeds will be reduced with the always on data now being live.. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 We assure you, Mark, this is not what we're trying to do. We can see you've raised a case with our agents, so they'll be in touch within 24 hours to help you with this. - giffgaff Tasbiya

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff @O2 can you assist as you own @giffgaff and they are refusing my refund for non existent service

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    So @giffgaff will now need to deal with a dispute and if they fail to accept the money being returned. Fraud will be involved

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @Mark_Antony_3 @JoshBond94 @giffgaff You will need to wait for a response from an agent given the provided timeframe. Telefonica will be unable to assist as support cases are managed differently.