Giffgaff outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  L O A D I NG A D V E N T U R E S (@loadingadventur) reported 29 minutes ago from Basingstoke, England

  @giffgaff i cant get a goodybag! Please help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Greenland (@SprocketEtQuill) reported 3 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  hakology (@hakology) reported 6 minutes ago

  @kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff

• 
  Tom Adamczewski (@tmkadamcz) reported 8 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  Fergus Kiely (@fergus_kiely) reported 10 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Steve (@alpherah) reported 11 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Snake Konginchrist (@SnakeKongin) reported 12 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  Baluster (@baluster57785) reported 12 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

• 
  AM (@itsmeitsmeandy) reported 12 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Jon Thompson (@JohnnyFocal) reported 15 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann