Giffgaff outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  L O A D I NG A D V E N T U R E S (@loadingadventur) reported 13 minutes ago from Basingstoke, England

  @giffgaff i cant get a goodybag! Please help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heilier (@HHeilier) reported 3 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Leila - レイラ (@twistedhumanoid) reported 3 minutes ago

  @giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.

• 
  Behram Qazi 🇵🇰 🇨🇦 (@DeafMango) reported 5 minutes ago

  Hello people at @giffgaff 👋🏽 I just bought a sim and plan, and have no access to data or cellular service. Please help, thank you 🙏🏽

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @SpongboobSpants No problem. Take care - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  Josh Jackson (@IamJoshJackson) reported 18 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Simon (@Simonli127) reported 22 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  JupitersBindi (@JupitersBindi) reported 23 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  Signius (@SigniusNetworks) reported 24 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  I L (@iluyimbazi) reported 26 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?