Giffgaff Outage Report in Newbridge, Caerphilly County Borough, Wales
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (34%)
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Phone (33%)
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Internet (17%)
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Total Blackout (14%)
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E-mail (1%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Giffgaff outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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AzKhaaan ×
(@Asgharki) reported
from
Cardiff, Wales
@giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@lissa1511) reported
@giffgaff is there an update or ETA on when service will be resumed? Website last updated 24hrs ago. Not a good start for a new customer!!
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff Can you also explain why the service restoration will 'vary across members'? Why is this not being done in chronological order? I see from twitter and your forums that many customers are only waiting 2-3 days. Mine has been out for 11!
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VeganJo🌱
(@joannalivelife) reported
@giffgaff @giffgaff when is my number being transferred? I have been without service for 6 days. I keep being directed to updates which always say they are working through the backlog.
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff During this 11 day period my Mum spent a week in hospital, I am her next of kin. Thank god my phone was working on the night I had to call the ambulance. It added so much stress to a horrible situation trying to provide the help she needs with no phone.
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff I've now been 9 days with no phone or data access! This is unacceptable. All you tell me is you're working on it and don't have a timeframe for resolution. Please respond urgently regarding how to transfer to a different network.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@pollygunning Morning Pollyanna, We are sorry for the continued delay. Unfortunately, we don’t yet have an ETA to full service restoration. Someone from the escalations team will be touch with you through your open case as soon as they have a further update. - giffgaff Ann
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Gary Wharton💙
(@whartong) reported
@giffgaff got full 4g connection down in Wadebridge Cornwall but no internet connection. Checked apn etc but just not working. Any network issues in the area??
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Pollyanna Gunning
(@pollygunning) reported
Can you urgently respond to my case @giffgaff. I am now on my 11th day with no network or data access and you are preventing me moving my number to another network. This is appalling. For this whole period all you say is that you're working on it, with no resolution timescale.
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Troy Hunt
(@troyhunt) reported
His data also had a username in it which he explained in his response to me: "[redacted] was my GiffGaff (Uk mobile phone network - subsidiary of O2 - Telefonica) username - this and the fact the survey was about GiffGaff tends to point to it being related"
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Christaldinho
(@ChredgarUpdates) reported
@RosieisaHolt Get a giffgaff data pack, I always had good signal in Edinburgh on giffgaff and the data is cheap