Giffgaff

Giffgaff Outage Report in Newbridge, Caerphilly County Borough, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/21/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • CorriganMJ Matthew Corrigan (@CorriganMJ) reported

    @debbieridley8 Every interaction with my mobile service provider makes me cringe. "Goody bags" *Missions" "Hey" #GiffGaff, I'm not twelve. "Nice one."

  • _swx95 Sam (@_swx95) reported

    @giffgaff please please help me. My number was meant to be transferred across but I still have no phone service at all. Haven’t had it for last few hours. Done every reset known to man.

  • adeniyioludele1 TheSoldier2023 (@adeniyioludele1) reported

    @giffgaff what's going on with my goodybag, I made payment of £10 on 25,January I was sent message having 0£ balance the next day now today 27 January another £10 pounds by the time I checked my balance it was showing £6 credit .what ******** is that?

  • dweia131 Dweia (@dweia131) reported

    Thanks @giffgaff for the signal dead spot on my commute home that means I've missed a good fifteen solid minutes of the Formula E race

  • Yorksims John Woods (@Yorksims) reported

    @IanSkiday @giffgaff That's because giffgaff doesn't support VoLTE (4G calling) so to make or receive a call your phone has to downgrade it's connection to 2G or 3G.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @twxoxoxoxo Oh dear, Toni. Please try clearing your cache and cookies, or try using a different browser. If this doesn't help, try a different device, ensuring that all your information is entered correctly. If you still have issues, send us a DM. - giffgaff Jeanette

  • SusanRalph21 Susan Ralph (@SusanRalph21) reported

    @giffgaff How do I get a PAC code if the text or online request system are not working?

  • laurisgv_97 Laura Gomez (@laurisgv_97) reported

    @giffgaff Hi. To make an insurance claim for my stolen phone, I need a • Proof of usage and Proof the phone was blocked from you. How can I request this - if you don't have a customer service line?

  • drkarenewells drkarenewells (@drkarenewells) reported

    @giffgaff Hi I can’t seem to find the answer to this but currently on a PAYG with 3 network, if I move to a SIM monthly with giffgaff, can I transfer over my 3 pay as you go number?

  • paddiperkins Denise Smith (@paddiperkins) reported

    @giffgaff how do I get in contact with you regarding a problem with correspondence you have sent me yet I don’t have any account with you?