Giffgaff

Giffgaff Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: phone, wi-fi and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newbridge, Caerphilly County Borough, Wales 03/23/2026 11:10

March 23: Problems at Giffgaff

Giffgaff is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (35%)

    Phone (35%)

  2. Wi-fi (30%)

    Wi-fi (30%)

  3. Internet (20%)

    Internet (20%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @disclotheya Hello there, We're sorry to hear that. A nearby phone mast in your area is currently not working and this will be what is causing your usage problems. - giffgaff Ann 1/2

  • RavenscroftLynn Lynn #Lucifer #SPN 🇬🇧 (@RavenscroftLynn) reported

    @giffgaff ordered a sim for my dad, had emails about dispatch and activation but SIM not arrived. Can you help?

  • TekinFM F Tekin (@TekinFM) reported

    @giffgaff Incident Ref: 210702-000149 on 3 July confirming no charges despite the withdrawals. There are others this week, your staff pretending not understanding the problem: 210802-001916 Then a few more for not working logins - not interested! All I need STOP charging!

  • matthewpennell Matthew Pennell (@matthewpennell) reported

    @RoyalMailHelp Your "Create a returns label" service isn't working properly - every time I fill in the form and submit it, it returns an error. Can you fix it so I can return something to @giffgaff, please?

  • nufkamp Rick Sutcliffe (@nufkamp) reported

    @asda_mobile I ordered a replacement sim from you last Thursday, it's still not arrived. I have waited 2 more days as suggested by your customer services but it's obviously been lost in the post. Please can you send me another one before I decide to move to GiffGaff.

  • AngryRatford AngryRatford 🇬🇧® (@AngryRatford) reported

    @1BJDJ @EE I've been with GiffGaff over 7 years. I pay £6 per month for unlimited calls & txts, OK the data allowance is pony at 500mb but I only ever use it when I'm out to check TfL's live timetable. I have broadband at home so it'd be stupid to pay for a high data package.

  • TekinFM F Tekin (@TekinFM) reported

    @giffgaff So frustrating! Itis NOT my number, it is you NUMBER. I DID cancel it 2 months ago after using it with a visiting friend. You ACKNOWLEDGED and confirmed it to be CANCELLED it. You are still charging for it!

  • EKasperaviciute Eve Kasperaviciute (@EKasperaviciute) reported

    @giffgaff I understand a mast is down near me, is there a way to find out when we'll get internet back? Our household keep getting no signal and it's been days. Thanks!

  • Yorksims John Woods (@Yorksims) reported

    @meade_shannon @giffgaff The links have been broken for months with no action from giffgaff to fix them,if you need information on your loan it's best to contact either Ratesetter or Klarna directly depending on which one your loan is with.

  • O2 O2 in the UK (@O2) reported

    @smlomax 😞 Are you an O2 or Giffgaff customer Susie? Let us know.