Giffgaff outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@alpherah) reported 4 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 6 minutes ago

  @dbcxptures i've had no issues with voxi and i've been with them for years (it's a little expensive if you want a realistically useable amount of data though, imo, compared to giffgaff for e.g. it's worth it for the consistency in signal/availability though)

• 
  GAZ BE ROTTEN (@WillmerGA) reported 9 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  homelander (@jtbbtnt54249) reported 9 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

• 
  Fergus Kiely (@fergus_kiely) reported 11 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 11 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  I L (@iluyimbazi) reported 15 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 15 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

• 
  Ryan Sael (@RyanSael) reported 17 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  billy horan (@billyhoranuk) reported 19 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..