Giffgaff outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leila - レイラ (@twistedhumanoid) reported 10 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  samuel blanchard (@samuelb06214426) reported 11 minutes ago

  @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin

• 
  Ari 🦭 (@goodphealings) reported 13 minutes ago

  @elizaisonfire It was a promotion for Giffgaff. They did a campaign where you could hire 1 of 13 "tools" and if you used it in a video you would get free cell service for a year and a chance to win money. Anyone could enter. Dan choosing the gimp of all the tools was just... him being dinof.

• 
  Aly&AJ Shady Facts (@SITINHELLWITHU_) reported 13 minutes ago

  @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

• 
  ツユナギ【旅行中】 (@TsuyuriNagisa) reported 15 minutes ago

  @giffgaff Return my money if you are determined to deactivate my account and the phone number without any acceptable statement or understandable solution for a ridiculous reason which can not be seen in your account policy

• 
  michael112411 (@Michael70481373) reported 16 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  Barry (@Gowithbazza1) reported 18 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  Simon (@Simonli127) reported 19 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  sable (@SableVex) reported 19 minutes ago

  @Ricky_ting777 @dbcxptures Strange, I spend most of my days in the country or near/on farms and it has done a full 180. Was giffgaff for years until this issue forced me to try something new