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Giffgaff

Giffgaff Outage Report in Newbridge, Caerphilly County Borough, Wales

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RSNS_SportsNews
    RSNS (@RSNS_SportsNews) reported

    @iD_Mobile_UK Just received my ID Mobile SIM card. Wanted to port my number from GiffGaff. I have my PAC code, your webpage says there is a problém with it, so how do I cancel my 30 day rolling contract under 14 days change of mind rules ? Will be cancelling my DD direct right now !

  • CammieRacing
    Cammie Racing (@CammieRacing) reported

    @iChlxe7 @giffgaff Shouldn't have any bearing on its ability to pick up a signal? My neighbours iPhone XR fairs no better on O2 but it's the same network GG uses.

  • KieranCairns
    Kieran Cairns (@KieranCairns) reported

    @Grindor16 @giffgaff What do you need help with? You are usually better posting in the forums as most issues can be resolved without an agent, and the Twitter feed is generally only monitored by giffgaff staff and can take a few hours to reply.

  • curlycarli83
    carli cooper (@curlycarli83) reported

    @giffgaff I’ve asked for help in the app & gotten nowhere & im freaking out now as this has never happened before it won’t even send my texts or let me call my v/m this is really seriously bad as this is my hospital contact number

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @JordaySloan That doesn't sound good, Jordan. Please can you provide your full UK postcode via DM, so we can check for issues in the area for you - giffgaff Jade

  • jacarandachick
    Miyanda Nehwati (@jacarandachick) reported

    So @supernovaestars @giffgaff_ @giffgaffpr what's your number for reporting spam texts? And why does 7726 fail on your service? #giffgaff #spamtext #Evri

  • cw_qrp
    2eosja.cw-qrp+ and the odd 50w (@cw_qrp) reported

    So considering going on a dumb phone for everyday use fed up with distractions of a smart phone during my daily life, tried the new Nokia 6310 but the network three sim doesn't work as it's only 2g phone altho works on the o2 and giffgaff sim which is o2 really

  • MartyHopkirk2
    Marty Hopkirk (@MartyHopkirk2) reported

    @giffgaff We have indeed and have been told if we ask the bank to cancel/reverse the chargeback only then would the block be lifted. However until we determine if the overcharge was/was not a fault of Giffgaff then they do not want to do this.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @emmasant35 We're not sure why this would be Emma. Data is charged at 10 pence per MB when roaming, so if you've been streaming, downloading, or data running in the background, this can bring your credit down. Have you contacted our agents regarding your credit dropping? - giffgaff Jeanette

  • Carihuela
    Molly (@Carihuela) reported

    @giffgaff Been trying for 3 months to cancel. My only option now is to change my bank account. You are a nightmare. I urge anyone thinking of using giffgaff to think again