Giffgaff

Giffgaff Outage Report in Newbridge, Caerphilly County Borough, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/15/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Tracie80290038 Tracie (@Tracie80290038) reported

    @ThreeUK my partners phone isn't working(no service) he just tried getting some help and you guys wouldn't help to having no password? Hes been with you for years has all his security details but still no help disgusting service...when you ring it says welcome to giffgaff 😡😡😡

  • chizmw Chisel (@chizmw) reported

    @giffgaff Ah yes, I was already aware of the MNVO link between giffgaff and O2. I'm trying to establish if O2 really does use the VirginMedia network as it's backbone/infrastructure.

  • Steveeeennn Steven Anderson (@Steveeeennn) reported from Glasgow, Scotland

    @giffgaff are you guys having problems in the Glasgow area? My internet hasn’t worked for around or so.

  • MaxL_95 Lucas (@MaxL_95) reported

    @giffgaff Getting no service guys

  • Mikecooper14 Mike Edward (@Mikecooper14) reported

    @giffgaff Issues with people trying to connect - says my number is not available all the while I sit here waiting for calls to come through...issues with service?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @pompster Hi Steve, so sorry to hear that you're having issues with your replacement phone. Have you raised this issue through your account? If you have please send us a DM with the case reference number? - giffgaff Ann

  • earthswood David Whomes (@earthswood) reported

    @giffgaff can you point me in the right direction to speak to someone people are unable to phone me but can text. Unfortunately your help page is a bit confusing

  • caleb84418080 caleb (@caleb84418080) reported

    @giffgaff I need your help to unlock my new phone because my giffgaff sim don’t work in it

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported

    @giffgaff You've had two years to help. From here on in it's all about bringing you and O2 down.

  • adamskiodp Adamskiodp (@adamskiodp) reported

    @giffgaff As a member, when am I directly involved in running Giffgaff? As a member, I contribute to the customer support via the Community forums, but as far as I know I’ve never for example, decided what to charge for a goodybag.