Giffgaff

Giffgaff Outage Report in Newbridge, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/15/2025 05:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (31%)

    Internet (31%)

  3. Wi-fi (17%)

    Wi-fi (17%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Giffgaff outage reports came from the following cities: Merthyr Tydfil, Blackwood and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomMerthyr Tydfil Internet
United KingdomBlackwood Total Blackout
United KingdomNewport Phone
United KingdomPontypridd Phone
United KingdomCardiff Phone
United KingdomHengoed Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • 1937_jane Lady Jane (@1937_jane) reported

    Need help with phone. I've changed sim to @giffgaff and have followed all info provided and it still saying NO SERVICE - what can I do please? I also bought a second sim and still saying the same -- please help #giffgaff My phone is unlocked too

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff Take that back.. it works now! Is there any way to see both my numbers from the same login?

  • edstub207 Eddie Stubbington (@edstub207) reported

    @ADDISON396 @TheBullzeyeKK @TheTacticalBrit Yeah, I've been with 02 (And it's "Network") for 11-12 years now. I've switched from O2 > GiffGaff > O2 including renewing contracts etc and not had to pay a penny to keep my number. The problem you might have is if they disconnect your old number. That might cause

  • 2many2name Gregor_MacGregor (@2many2name) reported

    @giffgaff The WORST, the WORST service in the world blocked my card while stuck out of the country due to covid, lost my online banking access, lost EVERYTHING plus had a number for 10 Years! WORST SERVICE EVER.

  • adshead_matt Matt Adshead (@adshead_matt) reported

    @giffgaff I do this regularly and also restart phone. Nothing works. I can literally be reading a page and not moving and my connection dithers between 3G,4G and H+ I even get an empty triangle with zero service whilst sat still.

  • sally_anne_l Sally-Anne Lambert (@sally_anne_l) reported

    @Cex Hi, I have a Moto G6, I'm living in a semi-basement. After a month of trying several service providers (GiffGaff, EE) I found that it works in the kitchen. Some people who have better phones said they get service fine. Do you think if I get a 5G Moto it will work?

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported

    @JustinList Yep. Then the same masts are handling a maximum number of calls per minute on a ranked network provider basis. Eg one shared mast with 2 cells will be handling multiple networks (who piggy back off the main ones) so O2 will have Tesco, GiffGaff, Sky, Lyca etc

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff Ok, that link worked when I entered one of my member names, and I can login. But the other one isn't working - I changed the password, now I can't log in, the login page just says "oops, something went wrong on our side". Have tried a few times now...

  • ScarletLJ Scarlet (Bear)🧸 (@ScarletLJ) reported from Gloucestershire, England

    @giffgaff why is my data so slow this month I've never had issues before

  • HepburnJen Jennifer Hepburn (@HepburnJen) reported

    @giffgaff how come I have a payg sim from you guys for my son. I put money on it. Never used it and you are deducting money constantly!?