Giffgaff outages and service status in Leek, England

Problems in the last 24 hours in Leek, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 33 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Neroli (@NeroliOakley) reported 55 minutes ago from Audley, England

  @giffgaff - Due to #broadband issues and @WeAreOpenreach @OpenreachHelp having not completed repairs yet... we’ve been without connection for over 2 weeks now... we’ve eaten through Jan Goody Bag. It’s only 11th & we’ve used 18GB already, I’ve got always on but it’ll slow now...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G (@esnw33430) reported 3 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  Leila - レイラ (@twistedhumanoid) reported 4 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 4 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  Fergus Kiely (@fergus_kiely) reported 6 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  AM (@itsmeitsmeandy) reported 7 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 11 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah

• 
  Stevio (@Rothbury01669) reported 17 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model