Giffgaff outages and service status in Leek, England

Problems in the last 24 hours in Leek, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

• 
  Neroli (@NeroliOakley) reported 10 minutes ago from Audley, England

  @giffgaff - Due to #broadband issues and @WeAreOpenreach @OpenreachHelp having not completed repairs yet... we’ve been without connection for over 2 weeks now... we’ve eaten through Jan Goody Bag. It’s only 11th & we’ve used 18GB already, I’ve got always on but it’ll slow now...

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 21 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leila - レイラ (@twistedhumanoid) reported 10 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 12 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Kyah_Music (@KyahMusic) reported 15 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Snake Konginchrist (@SnakeKongin) reported 16 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  Baluster (@baluster57785) reported 16 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

• 
  svengali (@_imey) reported 19 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @AmandaBald16694 Hi Amanda. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  Jon Thompson (@JohnnyFocal) reported 23 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  9 wine (@Wine92023) reported 26 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  giffgaff (@giffgaff) reported 29 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2