Giffgaff outages and service status in Ilkley, England

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

• 
  Jon Swales (@jonswales77) reported 17 minutes ago from Leeds, England

  Everything was working well with @giffgaff account until it stopped working and unable to log into account. Many may feel that we have let them down.

• 
  Jon Swales (@jonswales77) reported 20 minutes ago from Leeds, England

  @giffgaff help needed to transfer my old number. The app or website won’t let me. I sent a message but no reply yet after 30 hours

• 
  Jon Swales (@jonswales77) reported 23 minutes ago from Leeds, England

  @giffgaff I know you wont be able provide support via social media. I was suggesting a phone call to help navigate support and ask necessary security questions.

• 
  Jon Swales (@jonswales77) reported 43 minutes ago from Leeds, England

  @giffgaff everyone was receiving two texts a day to offer support , advice and comfort. Through this number we were able to get help for those socially isolating without family support or internet.

• 
  kadija (@kadijabegumx) reported 53 minutes ago from Leeds, England

  @AkkyYT @giffgaff It’s not giffgaffs fault, it’s just the fact that no one wants to call your stupid dumb ass

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yb (@1ysfb) reported 4 minutes ago

  @giffgaff My second sim isn’t working and it won’t let me access my account, it doesn’t help that you’ve to wait 24hrs for a response either since I’m traveling

• 
  Jason (@jasoneccles) reported 8 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  Uptimus (@UptimusApp) reported 8 minutes ago

  Update 08:51 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  MRP (@MRP_YT) reported 10 minutes ago

  @giffgaff Called my bank. Direct debit canceled. Will never use Giffgaff again.

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  curn96 (@ACurnick) reported 11 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  Barry (@Gowithbazza1) reported 13 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  heilier (@HHeilier) reported 13 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  9 wine (@Wine92023) reported 13 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah