Giffgaff outages and service status in Ilkley, England

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

• 
  Jon Swales (@jonswales77) reported 4 minutes ago from Leeds, England

  @giffgaff help needed to transfer my old number. The app or website won’t let me. I sent a message but no reply yet after 30 hours

• 
  Jon Swales (@jonswales77) reported 5 minutes ago from Leeds, England

  @giffgaff I know you wont be able provide support via social media. I was suggesting a phone call to help navigate support and ask necessary security questions.

• 
  Jon Swales (@jonswales77) reported 11 minutes ago from Leeds, England

  Everything was working well with @giffgaff account until it stopped working and unable to log into account. Many may feel that we have let them down.

• 
  kadija (@kadijabegumx) reported 42 minutes ago from Leeds, England

  @AkkyYT @giffgaff It’s not giffgaffs fault, it’s just the fact that no one wants to call your stupid dumb ass

• 
  Jon Swales (@jonswales77) reported 47 minutes ago from Leeds, England

  @giffgaff everyone was receiving two texts a day to offer support , advice and comfort. Through this number we were able to get help for those socially isolating without family support or internet.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@adamtweets85) reported 4 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue

• 
  Jo 🤍 (@Joa_Lipa) reported 4 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Spongboob Squitpants (@SpongboobSpants) reported 5 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  Fergus Kiely (@fergus_kiely) reported 5 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  Stevio (@Rothbury01669) reported 5 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Maimuna (@Maimuna5371) reported 6 minutes ago

  @Crypto_Fiona777 @giffgaff Your explanation help me to understand

• 
  kelly (@purple_dragon25) reported 13 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  MRP (@MRP_YT) reported 15 minutes ago

  @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 16 minutes ago

  ...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann