Giffgaff outages and service status in Ilkley, England

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

• 
  kadija (@kadijabegumx) reported 8 minutes ago from Leeds, England

  @AkkyYT @giffgaff It’s not giffgaffs fault, it’s just the fact that no one wants to call your stupid dumb ass

• 
  Jon Swales (@jonswales77) reported 16 minutes ago from Leeds, England

  @giffgaff help needed to transfer my old number. The app or website won’t let me. I sent a message but no reply yet after 30 hours

• 
  Jon Swales (@jonswales77) reported 28 minutes ago from Leeds, England

  @giffgaff everyone was receiving two texts a day to offer support , advice and comfort. Through this number we were able to get help for those socially isolating without family support or internet.

• 
  Jon Swales (@jonswales77) reported 52 minutes ago from Leeds, England

  Everything was working well with @giffgaff account until it stopped working and unable to log into account. Many may feel that we have let them down.

• 
  Jon Swales (@jonswales77) reported 56 minutes ago from Leeds, England

  @giffgaff I know you wont be able provide support via social media. I was suggesting a phone call to help navigate support and ask necessary security questions.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevio (@Rothbury01669) reported 7 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 9 minutes ago

  @giffgaff Sir, I have already emailed you about this issue. Please help me resolve it. I raised my voice here only because I need your help. Kindly look into my case. Thank you.

• 
  Yb (@1ysfb) reported 10 minutes ago

  @giffgaff My second sim isn’t working and it won’t let me access my account, it doesn’t help that you’ve to wait 24hrs for a response either since I’m traveling

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin

• 
  Gordon Freeman (@GordoFreem) reported 10 minutes ago

  Keep seeing "Giffgaff" advertisements that're 100% AI generated and it's like Who ******** do you think will be influenced by that advertisement "Oh, this company is too lazy to film a real woman sitting on the beach holding her phone" you're a bunch of cretinous ***** @giffgaff

• 
  iampimpmummy (@vanessa210370) reported 11 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  Dan (@cto_block) reported 11 minutes ago

  @giffgaff your service in Central London is abysmal, absolutely unusable - embarassing

• 
  Simon (@Simonli127) reported 12 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  deb murray (@iron1wag) reported 16 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help