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Giffgaff

Giffgaff outages and service status in Ilkley, England

Service-wide status: Giffgaff

No problems detected

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ilkley, England

Giffgaff signals over the past 24 hours, with local activity from Ilkley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

Community Discussion

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Giffgaff Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • jonswales77
    Jon Swales (@jonswales77) reported from Leeds, England

    Everything was working well with @giffgaff account until it stopped working and unable to log into account. Many may feel that we have let them down.

  • jonswales77
    Jon Swales (@jonswales77) reported from Leeds, England

    @giffgaff help needed to transfer my old number. The app or website won’t let me. I sent a message but no reply yet after 30 hours

  • jonswales77
    Jon Swales (@jonswales77) reported from Leeds, England

    @giffgaff everyone was receiving two texts a day to offer support , advice and comfort. Through this number we were able to get help for those socially isolating without family support or internet.

  • kadijabegumx
    kadija (@kadijabegumx) reported from Leeds, England

    @AkkyYT @giffgaff It’s not giffgaffs fault, it’s just the fact that no one wants to call your stupid dumb ass

  • jonswales77
    Jon Swales (@jonswales77) reported from Leeds, England

    @giffgaff I know you wont be able provide support via social media. I was suggesting a phone call to help navigate support and ask necessary security questions.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

  • KevinDurham321
    Kevin Durham ✝️ 🕎 🇺🇦 🇮🇱 (@KevinDurham321) reported

    @Iromg Vodafone are expensive and they have the worst reception. Giffgaff use 02, and they're cheap and reliable.

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • giffgaff
    giffgaff (@giffgaff) reported

    @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah

  • Jushbo779
    Bobo Li (@Jushbo779) reported

    giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

  • samuelb06214426
    samuel blanchard (@samuelb06214426) reported

    @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

  • alpherah
    Steve (@alpherah) reported

    @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

  • Simonli127
    Simon (@Simonli127) reported

    Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

  • Simonli127
    Simon (@Simonli127) reported

    @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

Recent Giffgaff reports in Ilkley, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Bradford: Total Blackout
  • Bradford: Internet
  • Leeds: Wi-fi
  • Pudsey: Phone
  • Leeds: Internet
  • Leeds: Internet

What to do if Giffgaff is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Giffgaff; report your own experience using the report button above.

View Giffgaff service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works