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Giffgaff

Giffgaff outages and service status in Gloucestershire, England

Service-wide status: Giffgaff

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Gloucestershire, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Gloucestershire, England

Giffgaff signals over the past 24 hours, with local activity from Gloucestershire, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

  • ScarletLJ
    Scarlet (Bear)🧸 (@ScarletLJ) reported from Gloucestershire, England

    @giffgaff why is my data so slow this month I've never had issues before

  • ChrisBradleyUK
    Chris Bradley (@ChrisBradleyUK) reported from Gloucestershire, England

    @giffgaff it’s impossible to cancel my sim only deal. I’ve never used it but get charged £6 a month. Please assist.

  • VictoriaMaskell
    Victoria (@VictoriaMaskell) reported from Bishop's Cleeve, England

    @giffgaff please can someone help me?! Having major issues & need some help. Cannot log into my account & need some information ASAP. Thank you

  • ChrisBradleyUK
    Chris Bradley (@ChrisBradleyUK) reported from Gloucestershire, England

    @giffgaff 200205-000529 incident number.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JupitersBindi
    JupitersBindi (@JupitersBindi) reported

    @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

  • SpongboobSpants
    Spongboob Squitpants (@SpongboobSpants) reported

    @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

  • alpherah
    Steve (@alpherah) reported

    @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

  • RichaMa42314735
    Richa Malhotra (@RichaMa42314735) reported

    @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

  • Echo38N
    rae (@Echo38N) reported

    @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

Recent Giffgaff reports in Gloucestershire, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Cheltenham: Internet
  • Gloucester: Internet
  • Cheltenham: Phone
  • Cheltenham: Phone
  • Cheltenham: Phone
  • Cheltenham: E-mail

Giffgaff detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (16 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (118 minutes)