Giffgaff outages and service status in Galston, Scotland
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- Giffgaff generated 0 outage signals in the last 24 hours around Galston, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Galston, Scotland
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Galston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports Near Galston, Scotland
Latest outage, problems and issue reports in Galston and nearby locations:
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Lorraine Evans (@doio) reported from Hurlford, Scotland@giffgaff I have sent numerous emails. I would like to talk to someone on the phone. It's ridiculous how hard it is to try and resolve a problem with you guys.
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Calvin Scoular 🥃🥃🏴 (@calywalyalvin) reported from Irvine, Scotland@giffgaff Sat in Motherwell trying to send a watsapp the other day and it wouldn’t even connect. The giffgaff app would even log me in it was so bad.
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Lorraine Evans (@doio) reported from Hurlford, Scotland@giffgaff Can I please have a customer contact number.
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Lorraine Evans (@doio) reported from Hurlford, Scotland@giffgaff I need help following a mispayement! You guys don't have customer contact number!!!!!
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Calvin Scoular 🥃🥃🏴 (@calywalyalvin) reported from Irvine, ScotlandBtw does anybody else use @giffgaff I got myself a sim for data while I’m in Scotland and they are dugmeat, so so bad I keep thinking my bundles ran out
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Fergus Kiely (@fergus_kiely) reported@giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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Ben "consistent stooge" Knightsby (@KnightsbyBen) reported@_imey @DanNeidle Yeah, I reckon it shows ripoff O2 prices, etc. After changing to giffgaff my price is down on 10 years ago.
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giffgaff (@giffgaff) reported@TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann
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Fred (@fred6279) reported@cyrilnotes @Fremond_ Go to an MVNO network. Essentially of them except Giffgaff have the same priority as regular customers on the main network. Voxi uses Vodafone and Three and is very cheap so I recommend that.
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GAZ BE ROTTEN (@WillmerGA) reported@giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?
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Chi Amaka (@Amakz007) reported@giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.
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giffgaff (@giffgaff) reported@gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann
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giffgaff (@giffgaff) reported@gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah
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Welsh Law (@WelshPatriot100) reported@giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service