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Giffgaff outages and service status in Edinburgh, Scotland

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • JamieGuthrie_
    Jamie W Guthrie 🏳️‍🌈 (@JamieGuthrie_) reported from Edinburgh, Scotland

    @giffgaff hi I have been a loyal customer for years can you send me some free giffgaff stationary xxxxx

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @giffgaff when I send texts it appears as another number to the recipient - can you help?

  • AndruRomanowski
    Andrés Romanowski (@AndruRomanowski) reported from Edinburgh, Scotland

    @giffgaff Thank you Kyle. I just contacted an agent to see if they can help.

  • jammach
    Gavin BrrrIan Barrie 🏳️‍🌈🐕🏴󠁧󠁢󠁳󠁣󠁴󠁿👬🎮 (@jammach) reported from Edinburgh, Scotland

    @LeftLost_Pltcs Might want to check coverage maps on a couple of providers to prevent disappointment. GiffGaff run on the O2 network, as does Tesco mobile.

  • clouddancefest
    Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland

    @giffgaff So, your goodybags don’t cover any phone calls or texts - including phone calls to landline numbers (0131) or texts to other Giffgaff users. How much do users have to bribe GG for even a vaguely functional service, and what compensation does GG give failed customers?

  • SolCuthbertson
    Solomon 🇧🇬🇩🇰🇫🇷🇷🇺🇧🇪🇺🇦 (@SolCuthbertson) reported from Edinburgh, Scotland

    I can’t vote because Giffgaff has stupid rules, someone spend a fiver voting for France for me please x

  • trrhodes
    Ross Rhodes (@trrhodes) reported from Edinburgh, Scotland

    @giffgaff Hi Hannah, thanks for the prompt reply. This seems to be a persistent problem near a signal tower, so I suspect that may be the cause of the problem? May your team investigate further please?

  • DRZO73
    David Ogilvie (@DRZO73) reported from Edinburgh, Scotland

    Awww, no @giffgaff!!! I hate the new voicemail guy. Terrible annoying voice and I just want the friendly, cheery Geordie announcer guy back or I'm going to have to leave you. #bringbackgeordiegiffgaff

  • ashpryce
    Ash Pryce (@ashpryce) reported from Edinburgh, Scotland

    @giffgaff having data connection problems in Edinburgh, been having trouble the past few days.

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @giffgaff Unfortunately none of the questions in the support function relate to my problem. Can you help?

  • clouddancefest
    Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland

    @brightdome Feedback from my mother who was seeing Paradise Lost tonight - she was at table 17, but had no phone signal to scan the bar code and order drinks (she’s with Giffgaff). She absolutely loved the show, and all the attention to detail to ensure safety.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • emsywemsy10
    Emily Lay (@emsywemsy10) reported

    @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

  • cazjj
    Caz 🇬🇧 (@cazjj) reported

    @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

  • giffgaff
    giffgaff (@giffgaff) reported

    @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

  • thatjoshguy69
    That Josh Guy (@thatjoshguy69) reported

    @LuftkoppTim @luciascarlet Idk bout over there, but here O2 suuuuucks. I was with giffgaff, an mvno on the O2 network, for a lil while before switching to Smarty (on 3). And literally night and day difference. Its subjective though. In other places in the UK, 3 sucks and EE is better, or Vodafone even 💀

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

  • gibberingphil
    PhilC (@gibberingphil) reported

    @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • keemonade
    Keemo🃏 (@keemonade) reported

    @starvingTWOman giffgaff is *** ngl never heard anything good about them