Giffgaff

Giffgaff Outage Report in Edinburgh, Scotland

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Edinburgh, Scotland 01/04/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (27%)

    Internet (27%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • AndruRomanowski Andrés Romanowski (@AndruRomanowski) reported from Edinburgh, Scotland

    @giffgaff Thank you Kyle. I just contacted an agent to see if they can help.

  • clouddancefest Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland

    @brightdome Feedback from my mother who was seeing Paradise Lost tonight - she was at table 17, but had no phone signal to scan the bar code and order drinks (she’s with Giffgaff). She absolutely loved the show, and all the attention to detail to ensure safety.

  • SolCuthbertson Solomon 🇧🇬🇩🇰🇫🇷🇷🇺🇧🇪🇺🇦 (@SolCuthbertson) reported from Edinburgh, Scotland

    I can’t vote because Giffgaff has stupid rules, someone spend a fiver voting for France for me please x

  • trrhodes Ross Rhodes (@trrhodes) reported from Edinburgh, Scotland

    @giffgaff Hi Hannah, thanks for the prompt reply. This seems to be a persistent problem near a signal tower, so I suspect that may be the cause of the problem? May your team investigate further please?

  • jammach Gavin BrrrIan Barrie 🏳️‍🌈🐕🏴󠁧󠁢󠁳󠁣󠁴󠁿👬🎮 (@jammach) reported from Edinburgh, Scotland

    @LeftLost_Pltcs Might want to check coverage maps on a couple of providers to prevent disappointment. GiffGaff run on the O2 network, as does Tesco mobile.

  • clouddancefest Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland

    @giffgaff So, your goodybags don’t cover any phone calls or texts - including phone calls to landline numbers (0131) or texts to other Giffgaff users. How much do users have to bribe GG for even a vaguely functional service, and what compensation does GG give failed customers?

  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • DRZO73 David Ogilvie (@DRZO73) reported from Edinburgh, Scotland

    Awww, no @giffgaff!!! I hate the new voicemail guy. Terrible annoying voice and I just want the friendly, cheery Geordie announcer guy back or I'm going to have to leave you. #bringbackgeordiegiffgaff

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @giffgaff Unfortunately none of the questions in the support function relate to my problem. Can you help?

  • ashpryce Ash Pryce (@ashpryce) reported from Edinburgh, Scotland

    @giffgaff having data connection problems in Edinburgh, been having trouble the past few days.

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @giffgaff when I send texts it appears as another number to the recipient - can you help?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Ne3Steve SteveNE3 (@Ne3Steve) reported

    @Little_G2 @syst_raymond they use Three (they're owned by Three) and Giffgaff are owned by 02 and use their signal

  • Clair_H_Lake Clair HL (@Clair_H_Lake) reported

    @EliseRCook @ThreeUK If the coverage is good where you live, hubs & I have been very happy with Giffgaff for many years. They piggyback the O2 network. We do contract free, own our phones, and can decide month on month what tariff we want that month. Only thing is no real customer service.

  • davwheat_ David Wheatley (@davwheat_) reported

    @h00ps4life It's so random, which is why! It's fantastic throughout most of B&H, but specific areas have problems, and it's the same with my town. I have giffgaff, VOXI and ToTheMoon SIMs, and usually one will work. EE never fails for me. I want to make a Google My Map of "CTIL fails"...

  • HunterTM1972 Paul Hunter (@HunterTM1972) reported

    @giffgaff Hello I'm having no service in LU2 9AX for a few days what is going on?

  • Brookie63 brookie (@Brookie63) reported

    @giffgaff I want to set up a £10 golden goody bag and I have ordered a sim online several times now and it's never been delivered. I have tried to pick one up in shops and none have the golden goody bags. They tell me I can pick up any SIM (which I have now done)

  • glandwrwj Wayne J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇩🇪🇪🇺 (@glandwrwj) reported

    @Viking_Sarah_1 Never had a phone contract and never will. Moto G phone and a GiffGaff SIM.

  • kitbailey Kit Bailey (@kitbailey) reported from Sheffield, England

    @giffgaff my phone has been without service since Sunday. I’ve emailed and I’ve sent messages via the ‘Agent’ but no response. Why is it so hard to reach you?! I’m paying you to provide a service. Please can you reply to incident number: 210915-000599

  • Worldofsiouxsi1 Suzie (@Worldofsiouxsi1) reported

    @giffgaff I used my @AirtimeRewards gift voucher but also been changed my normal month rate as well? Can I get some help please

  • xotxpped txpped (@xotxpped) reported

    @kudiwtf wtf is a giffgaff

  • Ste_Tonks Ste (he/him) (@Ste_Tonks) reported

    @MXOFO They just piggy back off o2’s network so whenever there is bad o2 coverage then giffgaff will be the same