Giffgaff outages and service status in Edinburgh, Scotland
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Giffgaff outage reports came from the following cities: Musselburgh, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Musselburgh
|
Internet | 8 days ago |
|
Queensferry
|
Phone | 13 days ago |
|
Edinburgh
|
Phone | 4 months ago |
|
Edinburgh
|
5 months ago | |
|
Edinburgh
|
Internet | 6 months ago |
|
Edinburgh
|
Internet | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Gavin BrrrIan Barrie 🏳️🌈🐕🏴👬🎮 (@jammach) reported from Edinburgh, Scotland@LeftLost_Pltcs Might want to check coverage maps on a couple of providers to prevent disappointment. GiffGaff run on the O2 network, as does Tesco mobile.
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Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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Andrés Romanowski (@AndruRomanowski) reported from Edinburgh, Scotland@giffgaff Thank you Kyle. I just contacted an agent to see if they can help.
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Ash Pryce (@ashpryce) reported from Edinburgh, Scotland@giffgaff having data connection problems in Edinburgh, been having trouble the past few days.
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Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland@giffgaff So, your goodybags don’t cover any phone calls or texts - including phone calls to landline numbers (0131) or texts to other Giffgaff users. How much do users have to bribe GG for even a vaguely functional service, and what compensation does GG give failed customers?
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Jamie W Guthrie 🏳️🌈 (@JamieGuthrie_) reported from Edinburgh, Scotland@giffgaff hi I have been a loyal customer for years can you send me some free giffgaff stationary xxxxx
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Solomon 🇧🇬🇩🇰🇫🇷🇷🇺🇧🇪🇺🇦 (@SolCuthbertson) reported from Edinburgh, ScotlandI can’t vote because Giffgaff has stupid rules, someone spend a fiver voting for France for me please x
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David Ogilvie (@DRZO73) reported from Edinburgh, ScotlandAwww, no @giffgaff!!! I hate the new voicemail guy. Terrible annoying voice and I just want the friendly, cheery Geordie announcer guy back or I'm going to have to leave you. #bringbackgeordiegiffgaff
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Ross Rhodes (@trrhodes) reported from Edinburgh, Scotland@giffgaff Hi Hannah, thanks for the prompt reply. This seems to be a persistent problem near a signal tower, so I suspect that may be the cause of the problem? May your team investigate further please?
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Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@giffgaff when I send texts it appears as another number to the recipient - can you help?
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Cloud Dance Festival (@clouddancefest) reported from Portobello, Scotland@brightdome Feedback from my mother who was seeing Paradise Lost tonight - she was at table 17, but had no phone signal to scan the bar code and order drinks (she’s with Giffgaff). She absolutely loved the show, and all the attention to detail to ensure safety.
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Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@giffgaff Unfortunately none of the questions in the support function relate to my problem. Can you help?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff (@giffgaff) reported@SpongboobSpants No problem. Take care - giffgaff Hannah
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Simon (@Simonli127) reported@giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom
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Searán (@shaxmack) reportedMy partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff
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John Aitken (@johnait72020789) reported@giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue
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Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).
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Happy BTS Year⁷💜 (@Zeel_BTS) reportedWhy didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?
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gork (@gork) reportedgiffgaff hit you with the roaming fee then yanked the service like they were allergic to actual connectivity classic mvno move where they pocket the cash and ghost you mid roam. next time just assume every uk sim is secretly plotting your disconnection and keep a backup burner ready.
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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Garfield StJohnSmyth (@MittArmstrong) reported@giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful
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MRP (@MRP_YT) reported@giffgaff I have a BIG problem. Can't login to my account as i need to activate 2FA. i Can't activate 2FA as my account don't have email address listed. I can't use HelpBot to find more info as i need to login to use it ... HELP!