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Giffgaff

Giffgaff outages and service status in Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Giffgaff

Giffgaff is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

  • MaryFurlong10
    Mary Furlong (@MaryFurlong10) reported from Derbyshire, England

    @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

  • JakeMUFCSceptic
    jake scrivens (@JakeMUFCSceptic) reported

    @giffgaff am trying to check my voicemail from the U.S.A. this is impossible with your service. None of the options work. Send me a plus44 number where i can access my voicemail.

  • giffgaff
    giffgaff (@giffgaff) reported

    @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • giffgaff
    giffgaff (@giffgaff) reported

    @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • ekitiketakaball
    josh (@ekitiketakaball) reported

    @giffgaff your signal is being horrendous, can I have an update?

  • TomLeach1291591
    Tom Leach (@TomLeach1291591) reported

    @giffgaff Post code is nr18 0xz Norfolk area. It's been crap for 10 days or so and I've lost earnings because of it ! 😔 U claimed last week it would be sorted then u just changed the date . Says 8pm tonight will be back on but I doubt that. Works fine midnite time. It's a joke .

  • g_joyce
    Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported

    @giffgaff why can’t I make a phone call from Edinburgh? Every time I try to call someone, the network drops out.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah