Giffgaff outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Joanna (@craftyandcute) reported 1 minute ago from Derbyshire, England

  Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

• 
  Mary Furlong (@MaryFurlong10) reported 3 minutes ago from Derbyshire, England

  @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry (@Gowithbazza1) reported 6 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  svengali (@_imey) reported 11 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  Baluster (@baluster57785) reported 12 minutes ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

• 
  Pete Lawson (@stitch_83) reported 13 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Char 💜 (@char86) reported 18 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Lord Miles Spencer LLB (@lordspencer) reported 22 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah

• 
  Mark1165 (@MarkC1165) reported 27 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

• 
  kakarot (@kakarotx92) reported 29 minutes ago

  @giffgaff that is it. Had enpugh of your **** signal and slow service. Goodbye