Giffgaff outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Mary Furlong (@MaryFurlong10) reported 16 minutes ago from Derbyshire, England

  @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

• 
  Joanna (@craftyandcute) reported 31 minutes ago from Derbyshire, England

  Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Lawson (@stitch_83) reported 4 minutes ago

  @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  Siah (@Isi868) reported 6 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  daryl greaves 💭 (@greavesdaz) reported 7 minutes ago

  @giffgaff is there an issue with signal in the DE11 area? Can’t get any signal at all unless connected to WiFi

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 9 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  My Name is Phil (@philhguk) reported 11 minutes ago

  @xxx_kimbo_xxx @EE I used to be with EE then all of a sudden I couldnt get a signal in my own home so I switched to GiffGaff, I still only get 1 bar but at least it works. Considering I live about a 10 - 15 min walk from the town centre the mobile signal here is shite on all networks.

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Lulu J (@LuluJ43872028) reported 13 minutes ago

  I'm sorry but how can it be so bad? My WiFi connection is down again so I can't access anything on my laptop or the Firestick. I can use my phone to access but only when I turn off my WiFi (i.e. Data is working, thanks GiffGaff). But @TalkTalk wifi? Nothing.What am I paying for?

• 
  Beepu☭🇵🇸🇨🇩🔻 (@BoppuBeepu) reported 16 minutes ago

  @aricolonthree the actual **** is giffgaff

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 16 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.