Giffgaff outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Kit Bailey (@kitbailey) reported 59 seconds ago from Sheffield, England

  @giffgaff my phone has been without service since Sunday. I’ve emailed and I’ve sent messages via the ‘Agent’ but no response. Why is it so hard to reach you?! I’m paying you to provide a service. Please can you reply to incident number: 210915-000599

• 
  Christal Mighty (@elogudbyegirl) reported 30 minutes ago from Sheffield, England

  @YardleyShooting It’s crap and for quite a lot of money per month, I personally can’t wait to finish my contract and go back to GiffGaff. I was with them for a decade and never had many issues unlike I’ve had during the past year with EE.

• 
  t-r-a-v-i-s (@Wardculture) reported 34 minutes ago from Sheffield, England

  My @giffgaff signal has been absolutely atrocious the past couple of weeks and this is in Sheffield, Leeds and Manchester

• 
  Will Lee (@TweetTweetWill) reported 42 minutes ago from Sheffield, England

  So @giffgaff just more than doubled my monthly allowance for no reason. That’s how you do customer service 👍

• 
  Joanna (@craftyandcute) reported 49 minutes ago from Derbyshire, England

  Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

• 
  Mary Furlong (@MaryFurlong10) reported 53 minutes ago from Derbyshire, England

  @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sable (@SableVex) reported 3 minutes ago

  @Ricky_ting777 @dbcxptures Strange, I spend most of my days in the country or near/on farms and it has done a full 180. Was giffgaff for years until this issue forced me to try something new

• 
  billy horan (@billyhoranuk) reported 5 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Steve (@alpherah) reported 7 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Stu 🇬🇧 (@vis_unita) reported 7 minutes ago

  @steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin

• 
  loo58 (@moaningminnie58) reported 8 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

• 
  Rhoda (@UkRhoda) reported 13 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  heilier (@HHeilier) reported 17 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights