Giffgaff outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Christal Mighty (@elogudbyegirl) reported 38 minutes ago from Sheffield, England

  @YardleyShooting It’s crap and for quite a lot of money per month, I personally can’t wait to finish my contract and go back to GiffGaff. I was with them for a decade and never had many issues unlike I’ve had during the past year with EE.

• 
  Kit Bailey (@kitbailey) reported 42 minutes ago from Sheffield, England

  @giffgaff my phone has been without service since Sunday. I’ve emailed and I’ve sent messages via the ‘Agent’ but no response. Why is it so hard to reach you?! I’m paying you to provide a service. Please can you reply to incident number: 210915-000599

• 
  Joanna (@craftyandcute) reported 45 minutes ago from Derbyshire, England

  Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

• 
  Mary Furlong (@MaryFurlong10) reported 45 minutes ago from Derbyshire, England

  @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

• 
  Will Lee (@TweetTweetWill) reported 47 minutes ago from Sheffield, England

  So @giffgaff just more than doubled my monthly allowance for no reason. That’s how you do customer service 👍

• 
  t-r-a-v-i-s (@Wardculture) reported 56 minutes ago from Sheffield, England

  My @giffgaff signal has been absolutely atrocious the past couple of weeks and this is in Sheffield, Leeds and Manchester

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baluster (@baluster57785) reported 6 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

• 
  Andy Roberts (@artfulalchemy_) reported 7 minutes ago

  @AvonandsomerRob I think there’s a fine line these days between PAYG and rolling contract. For instance is a Giffgaff sim registered in your name and set to auto top up from your bank every month truly PAYG or is it really a rolling contract ? The interesting figures would relate to the amount of PAYG sims that are not registered to a legitimate name and topped up via voucher paid for by cash. While I am sure the above does not automatically mean questionable usage if you could combine that data with number of sims that appear on the network and drop of after a few weeks, maybe a month or so never to be seen again you may have some indication of criminal usage.

• 
  Searán (@shaxmack) reported 7 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  Quintessentially (@Hesketh_CW) reported 8 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

• 
  Steve (@alpherah) reported 9 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Simon (@Simonli127) reported 9 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  H.M Haōshoku (@SleepyShoku) reported 10 minutes ago

  "wtf is Giffgaff" well

• 
  Aly&AJ Shady Facts (@SITINHELLWITHU_) reported 10 minutes ago

  @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

• 
  9 wine (@Wine92023) reported 12 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  MRP (@MRP_YT) reported 16 minutes ago

  @giffgaff Called my bank. Direct debit canceled. Will never use Giffgaff again.