Giffgaff outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Joanna (@craftyandcute) reported 6 minutes ago from Derbyshire, England

  Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

• 
  Christal Mighty (@elogudbyegirl) reported 10 minutes ago from Sheffield, England

  @YardleyShooting It’s crap and for quite a lot of money per month, I personally can’t wait to finish my contract and go back to GiffGaff. I was with them for a decade and never had many issues unlike I’ve had during the past year with EE.

• 
  Kit Bailey (@kitbailey) reported 26 minutes ago from Sheffield, England

  @giffgaff my phone has been without service since Sunday. I’ve emailed and I’ve sent messages via the ‘Agent’ but no response. Why is it so hard to reach you?! I’m paying you to provide a service. Please can you reply to incident number: 210915-000599

• 
  Mary Furlong (@MaryFurlong10) reported 32 minutes ago from Derbyshire, England

  @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

• 
  Will Lee (@TweetTweetWill) reported 45 minutes ago from Sheffield, England

  So @giffgaff just more than doubled my monthly allowance for no reason. That’s how you do customer service 👍

• 
  t-r-a-v-i-s (@Wardculture) reported 57 minutes ago from Sheffield, England

  My @giffgaff signal has been absolutely atrocious the past couple of weeks and this is in Sheffield, Leeds and Manchester

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  圆圆圆香芹 (@Mar_Aphrodite) reported 7 minutes ago

  @giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff

• 
  loo58 (@moaningminnie58) reported 9 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

• 
  Lucky (@665162) reported 14 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Simon (@Simonli127) reported 18 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 19 minutes ago

  @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.

• 
  Quintessentially (@Hesketh_CW) reported 19 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

• 
  Josh Jackson (@IamJoshJackson) reported 25 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Simon (@Simonli127) reported 27 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  KnowYourSelf (@kindanew) reported 29 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  Adam (@adamtweets85) reported 32 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue