Giffgaff outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  njd (@nixjd) reported 3 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Martyn Scott ⭐⭐ (@Martyns5) reported 6 minutes ago from Beeston, England

  @Paul_Manc_Red @giffgaff Yes, I've stuck with Samsung, never had an iPhone

• 
  njd (@nixjd) reported 30 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  9 wine (@Wine92023) reported 6 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  Richa Malhotra (@RichaMa42314735) reported 6 minutes ago

  @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

• 
  Simon Elliott (@simon_elliott) reported 8 minutes ago

  @O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!

• 
  Kevin Durham ✝️ 🕎 🇺🇦 🇮🇱 (@KevinDurham321) reported 9 minutes ago

  @Iromg Vodafone are expensive and they have the worst reception. Giffgaff use 02, and they're cheap and reliable.

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 16 minutes ago

  @RolandMbang01 @instablog9ja I have unlimited data with giffgaff uk and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 this guy is talkin nonsense wtf he’s a criminal smh

• 
  iampimpmummy (@vanessa210370) reported 17 minutes ago

  Hello day 2 off no service, can someone message me @giffgaff

• 
  pandy busy (@Doge_Of_WallSt) reported 18 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  Adam (@adamtweets85) reported 21 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue