Giffgaff Outage Report in Castle Donington, Leicestershire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (58%)
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Phone (21%)
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Internet (13%)
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Total Blackout (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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njd
(@nixjd) reported
from
Loughborough, England
@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Martyn Scott ⭐⭐
(@Martyns5) reported
from
Beeston, England
@Paul_Manc_Red @giffgaff Yes, I've stuck with Samsung, never had an iPhone
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njd
(@nixjd) reported
from
Loughborough, England
@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Gibson
(@LauraKing14) reported
@RoamingRay @giffgaff It's an utter joke. They've just messaged me to say get in touch via the website. Erm, yes have done, hence the poor response. Zero customer service. Just bc they're web based doesn't mean they shouldn't deal with actual problems! Esp of their own making, selling dangerous phone!
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Laura Gibson
(@LauraKing14) reported
@giffgaff Surely you must have SOME modicum of customer service?
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Teej Holt
(@xeo_wulf) reported
@1BenBaller @giffgaff Done that, coverage and service is all good. Just the speeds I’m getting and the amount it drops out is shocking.
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Laura Gibson
(@LauraKing14) reported
@giffgaff Surely you can chase internally & tell your agents that their shoddy advice / service is causing a repetutational issue and ask them to prioritise sorting it out?? that's what every other brand worth their salt does via their social teams... & yes it's very frustrating, thanks.
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Laura Gibson
(@LauraKing14) reported
@giffgaff Er yes, that's the problem. They have given me this answer. Can't get through on the phone. Please can you provide a direct phone number or email address so this can be resolved urgently? thanks
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kayleigh
(@k4yle1ghh) reported
@Lukey003_ @HaetrsNWA_ i’d never lie fr 😕 giffgaff >>
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Skya Mcleod
(@scathach72003) reported
@digitachrist @giffgaff Hi Christopher, did you have any luck? We have been left with no phones for a week now. And the response from these people was absolutely awful. Still have no sevice
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enough 🇵🇸
(@kuocsemajn) reported
@wolfnsunflowers 20gig for £12 on giffgaff, calls and texts thrown in. you need a smartphone and decent mobile signal though
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giffgaff | The mobile network run by you
(@giffgaff) reported
@LauraKing14 We are a web based network provider, which means we don't have a direct number. The best way to get in contact is through our website via ask an agent. - giffgaff Dana
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Rich Halfpenny
(@rhalfpenny) reported
@attack_monkey Unlocked Huawei B535's are relatively cheap on eBay. Throw in a GiffGaff (o2) or Smarty SIM (Three) depending on whose cell infra you're nearest to. I do weekly streaming for a church via 4G as no fixed feed.. local Three cell gives 50M down / 30M up happily.