Giffgaff outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  njd (@nixjd) reported 22 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Martyn Scott ⭐⭐ (@Martyns5) reported 29 minutes ago from Beeston, England

  @Paul_Manc_Red @giffgaff Yes, I've stuck with Samsung, never had an iPhone

• 
  njd (@nixjd) reported 47 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Happy BTS Year⁷💜 (@Zeel_BTS) reported 8 minutes ago

  Why didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?

• 
  sable (@SableVex) reported 9 minutes ago

  @madcow42 @dbcxptures I’ve seen a few say about price, idk about that I just do like £15 a month payg and it does me. But yea I think giffgaff runs on o2, that’s who I was with and yea same absolute ziggy ****.

• 
  Lucky (@665162) reported 11 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Jo 🤍 (@Joa_Lipa) reported 13 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  John Bull (@54JohnBull) reported 25 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

• 
  Shoshanah Cohen (@sc2987) reported 27 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  giffgaff (@giffgaff) reported 27 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah

• 
  Olu’Mide (@oluwachiwizzy) reported 30 minutes ago

  @NurseBholino Giffgaff worst for here

• 
  iampimpmummy (@vanessa210370) reported 31 minutes ago

  Hello day 2 off no service, can someone message me @giffgaff

• 
  Simon (@Simonli127) reported 34 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom