Giffgaff Outage in Bridgend, Wales

@giffgaff I need your help to unlock my new phone because my giffgaff sim don’t work in it

@EE Anyone joining EE needs their head checking. Crap customer service. Poor loyalty scheme (with them for 5 years and still wanted money for upgrade) non competitive deals. Do what I did and join @giffgaff

@TheakerRhodri We're very sorry to hear this, Rhodri. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

@giffgaff can you point me in the right direction to speak to someone people are unable to phone me but can text. Unfortunately your help page is a bit confusing

@ThreeUK my partners phone isn't working(no service) he just tried getting some help and you guys wouldn't help to having no password? Hes been with you for years has all his security details but still no help disgusting service...when you ring it says welcome to giffgaff 😡😡😡

When I left o2 for giffgaff they were like "You do realise it's on o2's network but you won't get phone customer service?" As though that was a selling point and not the bane of my existence.

@pxvzky LOOOL cmon g you know this intel connection 🤝 Smarty’s 4G is ******* ****. Trust me giffgaff is the one

After 2 years of pain with EE and terrible reception at home (calls always dropping) my contract is up and am of to Giffgaff where I know my signal is awesome as that's what my kids have. £15 for 15GB should do the trick and if not, it's monthly so can get 80GB for £20 👍

@giffgaff Brilliant thank you unfortunately it's not working so looks like I'm gonna have to get in contact with them

@giffgaff You've had two years to help. From here on in it's all about bringing you and O2 down.