Giffgaff outages and service status in Benenden, England

Problems in the last 24 hours in Benenden, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Benenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Benenden, England

Latest outage, problems and issue reports in Benenden and nearby locations:

• 
  🐝 Peter Brook 🐝 (@peterqbrook) reported 30 minutes ago from Cranbrook, England

  @giffgaff why is the HMRC text scam reporting number blocked from phones on your network? Why won't you allow reporting/complaints without iemi numbers.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  Pete Lawson (@stitch_83) reported 9 minutes ago

  @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 13 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 15 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 17 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

• 
  G McQueen (@gemcq2) reported 18 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  Richard Varney (@silvercupra) reported 20 minutes ago

  @JP_Galea @O2 Yes! As of yesterday when I loaded the o2 app I had to go through the the link to create a virginmedia account and link my o2 at this point it failed! To link not happy if #o2 don't fix this I will be leaving I may as well be with giffgaff at least I could view my account

• 
  fullcirclephoto (@FullCircleNE) reported 20 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  michael bell (@newcastleguy) reported 22 minutes ago

  @giffgaff as gifgaff run on the 02 network has anyone had any problems, network is poor right now, cuts you off while in a call, delayed in connection?