Giffgaff outages and service status in Alsager, England

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

• 
  Neroli (@NeroliOakley) reported 6 minutes ago from Audley, England

  @giffgaff - Due to #broadband issues and @WeAreOpenreach @OpenreachHelp having not completed repairs yet... we’ve been without connection for over 2 weeks now... we’ve eaten through Jan Goody Bag. It’s only 11th & we’ve used 18GB already, I’ve got always on but it’ll slow now...

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 9 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Matt Western* (@westie0808) reported 17 minutes ago from Shavington cum Gresty, England

  @zaldizki @giffgaff I can send texts no problem at all just calls are still a bit iffy!!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Char 💜 (@char86) reported 8 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Steve (@alpherah) reported 9 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Jo 🤍 (@Joa_Lipa) reported 13 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Searán (@shaxmack) reported 15 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  Anna Hanchard (@AnnaHanchard) reported 16 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

• 
  billy horan (@billyhoranuk) reported 16 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Andy J (@Soooperpigdog) reported 16 minutes ago

  @giffgaff @EPatroits31000 You'd have thought UK Patriot lots of numbers, would have made it his patriotic duty to keep an eye on the service checker..

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

• 
  KnowYourSelf (@kindanew) reported 20 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.