Giffgaff

Giffgaff Outage Report in Lightwater, Surrey, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Lightwater, Surrey, England 01/09/2026 13:35

January 09: Problems at Giffgaff

Giffgaff is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Phone
United KingdomGuildford Phone
United KingdomGuildford Internet
United KingdomSlough Total Blackout
United KingdomSlough Phone
United KingdomBracknell Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • UKVampire Iain "UKVampire" Culverhouse (@UKVampire) reported from Bracknell, England

    @Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • AngryRatford AngryRatford 🇬🇧® (@AngryRatford) reported

    @1BJDJ @EE I've been with GiffGaff over 7 years. I pay £6 per month for unlimited calls & txts, OK the data allowance is pony at 500mb but I only ever use it when I'm out to check TfL's live timetable. I have broadband at home so it'd be stupid to pay for a high data package.

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @giffgaff getting mega fed up with no service in my own home, four mobile phones all with no service in our home and very bad outside, yet you repeatedly say there’s not an issue, sorry but as of Monday I’m looking for new supplier :( after years :(

  • Erasmo2058 Erasmo Recchioni (@Erasmo2058) reported

    @giffgaff Hi, tried to get into my app but is telling me I have an internet connection issue but I know I haven’t.

  • CBarrett1994 C Barrett (@CBarrett1994) reported

    Still unable to make a call @giffgaff, website claims issues with a phone mast but only affecting Internet coverage...

  • woodstocktaylor Woodstock Taylor (@woodstocktaylor) reported

    @giffgaff I've heard back, but have had to re-explain myself, having not been understood, and am now facing another 24 hour wait. It should not be a complex problem. Not happy.

  • dletorey Dave Letorey (@dletorey) reported

    @giffgaff why would my 5g sim not allow me to select 5g as my preferred network on my @oneplus #NordCE5G

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Erasmo2058 We're not aware of any problems with the app Erasmo. Are you or your wife able to log in using a browser? Please try logging in on the app using data rather than Wi-Fi if it's available. - giffgaff Jeanette

  • CBarrett1994 C Barrett (@CBarrett1994) reported

    @giffgaff No problem, will shop around and switch network shortly. Cheers 👍

  • matthewpennell Matthew Pennell (@matthewpennell) reported

    @RoyalMail Your "Create a returns label" service isn't working properly - every time I fill in the form and submit it, it returns an error. Can you fix it so I can return something to @giffgaff since they don't provide an actual return address, please?

  • nufkamp Rick Sutcliffe (@nufkamp) reported

    @asda_mobile I ordered a replacement sim from you last Thursday, it's still not arrived. I have waited 2 more days as suggested by your customer services but it's obviously been lost in the post. Please can you send me another one before I decide to move to GiffGaff.