Giffgaff outages and service status in Lightwater, England

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  mrg9999 (G8NNT) (@mrg9999) reported 11 minutes ago from Woking, England

  Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

• 
  Iain "UKVampire" Culverhouse (@UKVampire) reported 21 minutes ago from Bracknell, England

  @Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo 🤍 (@Joa_Lipa) reported 2 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  9 wine (@Wine92023) reported 8 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  Benny the Fishe (@squidgyfishy) reported 12 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Shoshanah Cohen (@sc2987) reported 14 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  iampimpmummy (@vanessa210370) reported 14 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  Kyah_Music (@KyahMusic) reported 16 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Rhoda (@UkRhoda) reported 20 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Ryan Sael (@RyanSael) reported 20 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  Baluster (@baluster57785) reported 21 minutes ago

  @giffgaff Reference no 260617-000644. Dont tell me to activate my sim on a no reply e mail when I haven’t received one. If not sorted soon I will cancel.

• 
  Simon (@Simonli127) reported 23 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom