Giffgaff outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Roydahousekat (@roydahousekat) reported 8 minutes ago from Dereham, England

  @WhoCalledMeUK I have had this problem after filling out. . ..Feedback request from my giffgaff app. ..🤔🤔Competition winner hmnnn 🤔🤔😇Completely 😥😥😂. ...w w w .🤔 #Realitygiftgifthorse.in the chopz matey 🤔🤔🤔🤔🤔😂😂😂😂. ...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  james gmail (@jamgmail83959) reported 5 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 5 minutes ago

  @giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO

• 
  Keemo🃏 (@keemonade) reported 6 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 6 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  smallest ferret🔫 (@marcoDuomo) reported 6 minutes ago

  @heroinechrist @entheziz Wtf is giffgaff

• 
  Sam Greenland (@SprocketEtQuill) reported 7 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Kyah_Music (@KyahMusic) reported 7 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  kazzie (@kazzie222) reported 8 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @Adam31Bell Hi Adam. Choose to get the code sent to the email linked to your account instead. If you still have issues please send us a DM. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade