HSBC status: access issues and outage reports

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Whitehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Whitehaven, England

Latest outage, problems and issue reports in Whitehaven and nearby locations:

• 
  Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported 22 minutes ago from Whitehaven, England

  @HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony McFarlane (@TonyMcFarlane2) reported 3 minutes ago

  @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles

• 
  A ******* Nightmare To Live With! (@HexDrone3849) reported 4 minutes ago

  Looks like @HSBC_UK is transphobic as ****.. I would recommend, not using them anymore if you do.. Got an appointment to open another account with less than half the info @HSBC_UK wanted, no problem.. #Transphobia #TransLivesMatter #HSBC

• 
  Windsurf.KE ☀️ (@XRPinKE) reported 4 minutes ago

  @HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits

• 
  TheDiggers (@TheDiggers4) reported 5 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  Patti: passionate about social justice (@PortobelloPatti) reported 6 minutes ago

  @HSBC_UK I spoke to SEVEN call handlers this morning; SEVEN. None able to resolve the issues re: my credit card. Enough is enough. Formal complaint coming...Ombudsman will be copied in. Appalling incompetence from a major bank. The stress for me is unbearable #badcustomerservice

• 
  John Warren 🇺🇦 (@Sionilo) reported 15 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  Andy Perkins (@andysperkins) reported 15 minutes ago

  Appalling service from @HSBC_UK @HSBC Trying to report a lost card. Spent 20 minutes on the phone, redirected to 4 different agents all who assured me I was now being transferred to business lost card dept. Then got cut off!! #hsbcbusinessbanking

• 
  Justine Punjwani (@Justinep30) reported 17 minutes ago

  @HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 17 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Anabel Castillo (@ACastilloBast) reported 18 minutes ago

  @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.