HSBC status: access issues and outage reports

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  TREV TREVOR (@TREV225) reported 8 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 41 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

• 
  Ben Fuller (@benjaminfuller) reported 48 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AI Enthusiast (@aici_interiors) reported 3 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  Space0day (@space0day) reported 5 minutes ago

  The mobile app support team isn't helping saying they don't have further access. @HSBC_UK

• 
  John Kefas (@kefasjohn) reported 6 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  David Corner (@Dave_Corner) reported 9 minutes ago

  @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.

• 
  Gemma Retchless 🖇 (@fordkashot) reported 10 minutes ago

  @HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?

• 
  nistaghm (@nistaghm) reported 11 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  Andrew Hill (@AndrewRHill7) reported 12 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  My Question Is? (@MyQuestionIs2) reported 13 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  prem sai charan (@premsaicharan) reported 17 minutes ago

  @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

• 
  Matt (@mattyblinkster) reported 20 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….