HSBC

Is HSBC down in Thirsk, North Yorkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Thirsk, North Yorkshire, England 02/09/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

  • TREV225 TREV TREVOR (@TREV225) reported from Northallerton, England

    @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • anbumot Anbu B (@anbumot) reported

    @HSBC_UK Spent more an hour and entered my acc number and sort code 5 times, even after speaking to different agent, don’t understand why i need to do this.. still listening to ur music. Be customer focused.. You let me down.

  • RyanBevington Ryan Bevington (@RyanBevington) reported

    @HSBC_UK Emailed 29/10/21 11:49 no response. On hold for another hour and still waiting. Terrible service yet again. Can’t wait for DeFi

  • GillianFurlong2 Gilly B (@GillianFurlong2) reported

    @HSBC_UK To be honest I just don’t have the energy for your processes any more. I was in a queue for 1.5h only to be told they couldn’t speak to me - even on a generic issue - as I’m locked out of business banking (despite sending you two forms back over the past few months)…I give in

  • jxymxya con certa calling (@jxymxya) reported

    banks outsourcing their customer service is actually **** WHY CAN NO ONE UNDERSTAND THAT I JUST WANT MY REFUND FROM 12 WEEKS AGO @HSBC_UK

  • Ben21591102 Ben (@Ben21591102) reported

    @HSBC_UK as a HSBC Mortgage customer I am extremely disappointed in your lack of customer service. I have spent hours of stress trying to talk to someone in the mortgage team about my options only to be left on hold with no answers and no callback. Please can someone get in touch

  • deedee_sm Sandra M (@deedee_sm) reported

    Feel like I've spent half the school budget on hold to speak to @HSBC_UK . Absolutely rubbish customer service, and still not spoken to a humanoid!

  • pattyharper67 Patty Harper (@pattyharper67) reported

    @HSBC_UK terrible customer service . Card got lost in post . Tried to call HSBC twice for 2 hours and nobody picked up . Eventually got hold of someone on online chat . Was told I have to go to branch to pick up new cardwent to the branch twice this week and it’s closed all week

  • Ruthtacey Ruth Tacey (@Ruthtacey) reported

    @HSBC_UK I have not been able to access the app for several days, since updating to IOS 15. The app immediately closes. I can’t access my account online and it asks for verification via the app. Please advise how I can access my account, many thanks

  • dysontour Rob Dyson (@dysontour) reported

    @RevRichardColes Because @HSBC_UK and others are shutting branches these ten dinosaurs will become a hundred at an open one soon. I raised the issue with @Moneybox yesterday. Because you can't log in you can't get online help and to call, well! Customer service at its best.

  • neyxsweat TOM RIDDLE’🧛🏾‍♂️ (@neyxsweat) reported

    @HSBC_UK i need help knowing if I am not being scammed by someone using your emails