HSBC

Is HSBC down in Thirsk, North Yorkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Thirsk, North Yorkshire, England 03/21/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (23%)

    Login (23%)

  3. Website (11%)

    Website (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidHolyoak1 david (@DavidHolyoak1) reported

    @HSBC_UK Still can’t get through. I’ve lost access to my accounts. If there’s fraudulent activity I wouldn’t even know. Can some please call ASAP tomorrow.

  • redredeye redredeye (@redredeye) reported

    @Hedgemama @HSBC_UK Other people have reported the same issue on twitter

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @HSBC_UK You don't understand. I don't want to have the Secure Key on my daily phone because if I lose it, I lose access to my bank account. The Secure Key stays at home on an older device. I needed the Fast Balance on the app but you've removed that feature. Why?

  • JulesWales Julie Clifford (@JulesWales) reported

    @HSBC_UK @Hsbc Shocked with Customer Service tone and response. Complaint of being misinformed not addressed but advised if not happy with response take up with ombudsman. #ExpectBetter

  • Ten4_ Ten4 (@Ten4_) reported

    @HSBC_UK Poor upgrade to mobile app; impossible to generate security code, easy peasy on old app. By pressing CANCEL on opening to enable you to log in to desktop banking😒On my app pressing CANCEL on pop up doesn't work; it just disappears, & you're left with original screen.

  • charles_sweeney Charles Sweeney (@charles_sweeney) reported

    @HSBC_UK Would be better if they sat down to talk about reducing the length of time you need to stand in a queue at the bank.

  • tjh_ty Tyler (@tjh_ty) reported

    @HSBC_UK @Jitende56342535 I'm having the same problem. It refuses the right password and now locked out.

  • Jnnx9 J (@Jnnx9) reported

    @HSBC_UK Hi, I tried buying in game currency yesterday but my payment has been pending since then and I did not get my in game currency it came up with an error. Is there a reason for this?

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK Oh and btw nobody has bothered to reply to my complaint via the email address you sent.... such amazing customer service

  • mark_ashy Mark Ashford (@mark_ashy) reported

    @HSBC_UK Was beginning to lose the will to live with getting my new account activated for the app following several phone calls where no one seemed able to help but have just finished on the phone with Gail (Yorkshire accent), she has got this resolved. Pass on my thanks to her