HSBC down? Current status and problems in Thirsk, North Yorkshire, England

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  TREV TREVOR (@TREV225) reported 23 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 44 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

• 
  Ben Fuller (@benjaminfuller) reported 57 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy (@King__Guy10) reported 1 minute ago

  @HSBC_UK @HSBC despite being told to can’t the complaint specialist today if the problem is not rectified the customer service team are refusing to put me through. What do I do next?

• 
  apieceofwood (@apieceof_wood) reported 2 minutes ago

  @HSBC_UK really great start HSBC. Just got cut off after being on the phone for 15 mins with a problem that the branch was going to sort. I haven’t even opened an account yet. I am not prepared to spend time waiting to get cut off again

• 
  Guy (@King__Guy10) reported 6 minutes ago

  @HSBC_UK I was told to contact complaint special Rhiannon today if issue has not been resolved. It hasn’t but I cannot get hold of her or anyone in that team. In fact when I called I was told that you do not have a complaints team. Please help.

• 
  Guy (@King__Guy10) reported 10 minutes ago

  @HSBC_UK @HSBC despite being told to contact the complaints specialist first thing today if the problem is not corrected, the customer service team are refusing to put me through. No idea where I go from here!!

• 
  Yogalady (@LadyFuchsia1) reported 12 minutes ago

  @HSBC_UK No, I haven't got through and have been going around in circles with your online chat assistants, saying they can help, but then telling me to ring 'the number' to which I can't get a reply. Also, I cannot PM (not working) you to add the icing to the cake.

• 
  Fiorella Wyn (@FiorellaWyn) reported 13 minutes ago

  @HSBC_UK causing even more stress on top of the worst day. Thanks for being awful.

• 
  Emily 🦕 (@Emileafy) reported 15 minutes ago

  @HSBC_UK I have closed my help to buy ISA which contains more than enough money to receive the government bonus. And yet your letter states I am not eligible. I have called and your agent claims the letter does not state this. They provided no further help

• 
  Jennifer Harkins🕷💙 (@JenniferHarkin3) reported 15 minutes ago

  @HSBC_UK have been holding on for 20 minutes to speak to agent. Locked out of online banking AND app. Can't get into former because a code needs to be sent to app. But not receiving code. At wits end. HELP.

• 
  David Whirledge (@DavidWhirledge) reported 16 minutes ago

  @HSBC_UK The worst customer service from any bank I've experienced

• 
  LinkoVitch (@Link2076) reported 17 minutes ago

  So I asked a VERY specific question that is NOT covered in @HSBC_UK information on their website, and all 3 times I have been sent the same information that does NOT answer the question. I guess maybe it is time to start looking for another business bank?