HSBC status: access issues and outage reports

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  Ben Fuller (@benjaminfuller) reported 6 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

• 
  TREV TREVOR (@TREV225) reported 10 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 51 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Pratley (@stephenpratley) reported 7 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  Nash (@NashNash008) reported 7 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  John Kefas (@kefasjohn) reported 9 minutes ago

  @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2

• 
  Michael Morris (@Wontbeforlongx) reported 9 minutes ago

  @HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?

• 
  Nick (@iamN_I_C_K) reported 10 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Pratik Bhongade (@mpratik02) reported 13 minutes ago

  Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.

• 
  Jack Harris (@pengTen) reported 16 minutes ago

  @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday

• 
  SP (@upsteve1) reported 22 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  Abbie (@Abbielou30) reported 23 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 25 minutes ago

  @HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.