HSBC status: access issues and outage reports

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  Ben Fuller (@benjaminfuller) reported 8 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

• 
  TREV TREVOR (@TREV225) reported 30 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 53 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DavidRoylance (@DavidRoylance) reported 3 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  AI Enthusiast (@aici_interiors) reported 4 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  Nivesh Verma (@neekeshverma) reported 4 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

• 
  Tripti Agarwal (@TripsAgarwal) reported 6 minutes ago

  HSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC

• 
  hezron941 (@hezron941) reported 8 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  White Apathy (@fundcruncher) reported 8 minutes ago

  @HSBC_UK I can't use private messaging on this website, I don't use the X app. The HSBC app clearly says "Sorry, there was a problem on our end" The problem is not with me, it's on your end. It's still there.

• 
  Gallagher (@MJPGallagher) reported 9 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Peter Croden (@Peter_Croden) reported 12 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  Marion Blacker (@Marionblacker1) reported 13 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

• 
  Jack Vaughn (@BigHairyJack) reported 13 minutes ago

  @HSBC_UK Having ordered a new secure key (the old one got deactivated for no good reason and couldn't be reactivated) I'm now told that it can take up to 7 working days to get to me. Leaving me 11 days without being able to access my account. I think it's time to switch bank.