HSBC status: access issues and outage reports

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  TREV TREVOR (@TREV225) reported 9 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 14 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

• 
  Ben Fuller (@benjaminfuller) reported 45 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anonymous (@N75722956) reported 7 minutes ago

  @HSBC_UK why is your app not working???? It's been like this for 6 hours!!!

• 
  Juliet Mulholland 💎 ☘️ (@JewlzMulholland) reported 9 minutes ago

  I’ve just sent a DM @HSBC_UK as been on hold for 20 mins trying to get through to your fraud team and I’m not even a customer. Please can you respond asap

• 
  Cicero (@Iintarfa1949) reported 10 minutes ago

  In @HSBC_UK Maidstone. Lady in front of me was Italian and trying to deposit large amount of cash on behalf of her mother. Not exaggerating, money laundering etc, must have been explained to her 20 times she needed ID etc Are @HSBC_UK staff allowed to tell customers to **** off.

• 
  Baybars Umur (@baybarsumur) reported 18 minutes ago

  @HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?

• 
  Oli Clark (@OliDClark) reported 19 minutes ago

  @JaneRockHouse @Apple @HSBC_UK I’m so sorry, this sounds awful. So as to help others in the future it would be really useful to know what the thieves did? I can’t do anything on my phone until I’ve unlocked it either with FaceID or my passcode. How did the thieves bypass that?

• 
  Joe Langley (@langlineer) reported 19 minutes ago

  @HSBC_UK I’m a long term customer and I’ll be switching to another bank soon. Your customer service has gone off a cliff. Your phone messages state things can be done online that can’t. Some things only in branch, but can’t get a branch appt for months.

• 
  jjNotice (@jj_Notice) reported 20 minutes ago

  @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

• 
  Gemma Owen (@Gemmagoodyear1) reported 25 minutes ago

  @HSBC_UK hi are HSBC lending without EWS1 where remediation plan is agreed by developer? Gov website says you are…. My broker says you’re not following through with this….🙄

• 
  Fordy-PUFC (@MrFord89) reported 30 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Chlo Wilks (@ChiaraChloe08) reported 30 minutes ago

  @HSBC_UK mobile app not working?