HSBC

Is HSBC down in Thirsk, North Yorkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Thirsk, North Yorkshire, England 03/07/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JuliaKhoa Julia Sandiford (@JuliaKhoa) reported

    @HSBC_UK Hi - for two days now my mobile banking app says 'Service unavailable' and that I should try again later. I'd like to check my bank balance online (or via app) and can't log in without the app. Can you help?

  • FairyofYorks TheLittleYorkshireFairy (@FairyofYorks) reported

    @British_Airways I'm so fed up of hearing about your computers falling over and tech issues. Get a technical contingency plan in place, FFS. If @HSBC_UK can do it, I'm sure you can.

  • etaknipsa Etak Airotciv (@etaknipsa) reported

    @Ms_D_Sci @HSBC_UK I think poor service seems to be endemic currently and I think how you were treated in person...is appalling..

  • Ms_D_Sci Ms W Dannan 🦄 (aka Woody) (@Ms_D_Sci) reported

    @etaknipsa @HSBC_UK That's unbelievable. So sorry for what you're going through. I am actually really annoyed about it. Perhaps I shouldn't be. As my issues is minor.

  • redoakes martin lawton (@redoakes) reported

    @HSBC_UK getting in touch without keep getting told to contact another number after trying to do what you say is the quickest who say they have not got enough staff to answer a question is not good service when you are also closing more branches.

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

  • SeanConnick10 Sean Connick (@SeanConnick10) reported

    @HSBC_UK I have tried the phone number provided for over a week and have been provided no update .Emailed service recovery this morning.

  • StillJustJordan Jordan 🏳️‍⚧️ (@StillJustJordan) reported

    @HSBC_UK I recently opened a current account and have received my pin and overdraft info, but haven't gotten my card yet. My money is set to transfer tomorrow and I won't have access to it. Can you tell me what's happened to my debit card?

  • helenlowey Helen Lowey (@helenlowey) reported

    Oh my goodness me. What do we have to do to speak to someone @AerLingus Been told 24 hrs for supervisor to call me back Complaint gets longer & longer Shockingly poor customer service. Haven't bothered to re-check some passengers in @ombudsman @HSBC_UK we need your help 🙏

  • d0dgee Adam Williams (@d0dgee) reported

    @HSBC_UK @financialombuds You need to learn to read. The case has already been referred to them. I even gave you the case number above. The issue here is that even though there is an ongoing case with them, you continue to harass me directly via phone and via no-reply email addresses.