Is HSBC down in Thirsk, North Yorkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thirsk, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (19%)
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Website (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@HSBC_UK so when you call HSBC because what you need is not provided online, it's really fun to listen to a slow.two.minute.list of all the things I can do online
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K Dilkington
(@LloydGross1725) reported
@HSBC_UK how do I make a suggestion to improve your online services for the elderly? We’ve been trying to pay my grandfather’s credit card bill and it’s taken us over an hour to speak to your customer service team to identify what his reference number is!
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paul jones
(@Paul06Jones) reported
@HSBC_UK That’s the exact reason I was trying to call daily for over a week to no avail. Over 30 years banking with HSBC the service is now an all time low. Will be considering a total change not just for savings!!!
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Shelley
(@Wifeandmother_) reported
Morning @HSBC_UK. Is it possible to gain third-party access using an EPOA. I've tried the website, but the application form appears to be for POA requiring a registration code that I obviously don't have. The EPOA isn't registered. Thank you
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Holly H Yanez
(@hollyhyanez) reported
I believe @HSBC_UK @HSBC (I am sure it’s not just #hsbc) don’t really care because it’s such a pain to close your account and open a new one but not hanging on any longer, an hour and half waiting for an agent to help me give the bank business is too long for me #accountclosing
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paul jones
(@Paul06Jones) reported
@HSBC_UK Over a week trying to contact Hsbc after exhausting all online chat avenues and help forums which all say I need to speak to an advisor to sought an issue stopping me opening an online saver account. After spending hours on hold decided to take out savings account elsewhere POOR
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Syl
(@b3yondword5) reported
@HSBC_UK Your chat support is abysmal. All I am trying to do is close a zeroed out Flex Saver account and they can't manage that much. Why have you removed the option to private message via the dashboard? I refuse to spend hours on hold on the phone for such a basic task!
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Vicky 'Time For A Colourful Metaphor' Coules💙
(@victoriacoules) reported
@HSBC_UK Please read my message. This is appalling customer service. I had this problem recently, where it's like pulling teeth getting any help from this bank. Not recommended, folks, I'll be looking for another bank that has some sort of customer service!!!
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Crypto Geek
(@geekmasterflex) reported
@pompeyhedge @HSBC_UK I had to travel far to pay this in, I'm under palliative care with terminal cancer so it was a mission. I take it, it's still not working?
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Louise Mandry
(@LouiseMandry1) reported
Just rung the number for new customers to book an appointment to open a savings account for my child. Automated system useless, asked for my sort code (doh, I am a new customer so don't have one). Now losing the will to live on hold. @HSBC_UK @HSBC @poorservice