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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Thirsk, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • benjaminfuller
    Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

  • TREV225
    TREV TREVOR (@TREV225) reported from Northallerton, England

    @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

  • benjaminfuller
    Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MyQuestionIs2
    My Question Is? (@MyQuestionIs2) reported

    @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

  • lizflenley
    Mrs Whits (@lizflenley) reported

    @HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!

  • dlhno1
    dlhno1 (@dlhno1) reported

    @HSBC_UK your counter services in central London are total ****! Queues are always too long and the distance from to another is too far!

  • PhilBird19
    Phil Bird (@PhilBird19) reported

    @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

  • CapitalR
    🆁 (@CapitalR) reported

    @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

  • baybarsumur
    Baybars Umur (@baybarsumur) reported

    @HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?

  • andysperkins
    Andy Perkins (@andysperkins) reported

    Appalling service from @HSBC_UK @HSBC Trying to report a lost card. Spent 20 minutes on the phone, redirected to 4 different agents all who assured me I was now being transferred to business lost card dept. Then got cut off!! #hsbcbusinessbanking

  • jackgreggs
    jack (@jackgreggs) reported

    Everyday I question why I still bank with @HSBC_UK… support is slow, always get things wrong, fail to understand queries, never seem to speak to each other in different departments, always chasing updates for my own applications… just painful and draining/tiresome dealing with

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen