HSBC down? Current status and problems in Thirsk, North Yorkshire, England

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (60%)
• Login (25%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  Ben Fuller (@benjaminfuller) reported 9 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BrumTransportExperience (@BrumTransportXp) reported 29 seconds ago

  @lauracreaven @HSBC_UK I'm considering moving completely from HSBC to Starling or Monzo, the traditional banks are years behind in service, such a waste of time!

• 
  Andrew Ward (@Public_Eye_XVA) reported 3 minutes ago

  INFOSEC ALERT FAO CISO @HSBC_UK You've permitted access to a UAE based App* which is fishing😎 customer info via a " @love_prezzo 25% off your bill" inducement🧐 *TheEntertainer only operates in SA, Middle East & Singapore! Clear security risk, STOP IT📵 cc @actionfrauduk

• 
  Dawn Kirby (@Mattsty6) reported 5 minutes ago

  @HSBC_UK what on earth is going on with your phone banking today? Got a notification when I tried to log into phone banking this morning saying something about not being able to log in due to confidentiality now been on hold for 2 hrs.

• 
  Frankie (@frankie_runs) reported 7 minutes ago

  Is it me or is @HSBC_UK telephone banking service way worse than it was before? All I wanted to do is talk to a human being.

• 
  Gareth (@Thestrokeguy) reported 8 minutes ago

  The ONLY app on my phone that doesn’t support dark mode : @HSBC_UK maybe something to think about

• 
  Dangermau5 (@major_bong) reported 9 minutes ago

  @HSBC_UK Now at 35 min and no reply, have to hang up. I've banked with you for over 30 years but this shoddy service is making me consider leaving.

• 
  Laura Creaven (@lauracreaven) reported 9 minutes ago

  @HSBC_UK I was on hold for half hour on Friday so no thank you. The staff in B’ham branch said they don’t book them. Will be emailing customer care as pretty disappointed in the service

• 
  Kerry Yarwood (@MrsYarwood2014) reported 14 minutes ago

  @HSBC_UK Well after being on hold for 1hr 22 minutes I was supposed to be past through to the correct department only to get a automated message then be cut off. I’m really not impressed at all the service lately is shocking! I was calling regarding a complaint I’ve already lodged😡

• 
  Jack Himpfen- Jones (@HimpfenJack13) reported 15 minutes ago

  @HSBC_UK @HSBC_UK Why does it also take one of your advisers 30 minutes to find out a direct debit can take until 3-30 to be taken from an account? Such awful service.

• 
  Robin Rimbaud - Scanner (@robinrimbaud) reported 16 minutes ago

  @NaturallyWells @HSBC @HSBC_UK They responded on Twitter to ask them to contact them, which I immediately did and they said they could not help me. Arguably the most useless 'customer service' EVER!