Is HSBC down in Thirsk, North Yorkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thirsk, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Kemp
(@kempettes) reported
@HSBC_UK Premier & business customer gettjng bored of waiting for you to investigate two unknown transactions on 2 accounts... Am checking out NatWest accounts as they still have a branch near me
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Rizwan Malik
(@rijan44) reported
@HSBC_UK when do you plan on fixing your Mobile personal and business apps? They have been crashing for the last 2 days cutting off access to accounts
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Rebecca Bothwick
(@RebeccaBothwick) reported
@HSBC_UK Fantastic service at Broad Street Worcester branch this morning after my daughter managed to lock herself out of her online banking. The staff in branch took the time to get her back online very quickly.
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Donetta Holland
(@DonettaHolland) reported
@HSBC_UK Android. I was on direct chat for over an hour with one of your colleagues earlier tonight. Gaps between responses were ridiculous. End result? They're working on it! Switching banks tomorrow 😡
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Ivelin
(@Ivo_Ivanov1218) reported
@Ashdown_Ranger @HSBC_UK Apparently it happens with phone or app update. My issue got resolved but had to spend another 1.5 hours on the phone this morning.
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK No you need to put clear guidance in the public domain to help all your customers, maybe that way you will reduce pressure on your call centres and chat services and reduce the disgraceful wait times your customers currently face.
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Marc
(@marcmccolgan) reported
@HSBC_UK Don’t really want to complain, just want HSBC to fix this rotten process for me and lots of other folks
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Eathan Mertz
(@EathanMertz) reported
@HSBC_UK I need an email address for banking support. Can you provide? Mobile plan doesn't cover UK calls and app is on lost phone.
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AshdownRanger 💙
(@Ashdown_Ranger) reported
@Ivo_Ivanov1218 @HSBC_UK I am having EXACTLY the same problem. Access to account blocked, no warning it would happen and absolutely no help. I've tried online chat -passed round so far to FIVE agents, none of which can help. APPALLING
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lovetorun_rowlands
(@Run_Rowlands) reported
@HSBC_UK Still no communication about my complaint or from my original communication. Utterly shambolic customer service. The original query was submitted to you on the 12th January. Totally unacceptable 😑