Is HSBC down in Thirsk, North Yorkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thirsk, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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spamvicious 🦻🏻🦻🏻
(@spamvicious) reported
@HSBC_UK I’ve just had missed called and text message from you saying I have to urgently call fraud prevention but I’m deaf as I have been for the last 25 years I’ve been a customer of yours.
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Chris
(@ChrisJBeck99) reported
@HSBC_UK It is currently not possible to set up a standing order from my current account to pay my Council Tax. I have tried this with both the mobile app and website. I can only make a single payment. Problem has been there since Friday, please advise.
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Graeme Robinson
(@graemerobinson_) reported
@HSBC_UK business banking. let me down beyond belief, gave me £100 for the stress, stress is still there so the £100 has gone to @MarieCurieNE
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Sandra Wallace
(@SandraW17259355) reported
@HSBC_UK Still not getting any answers. Your customer advisors in India dont seem aware of the services you offer and the ones based in England offer you services then suddenly they apparantly don't exist! Very annoying to your customers #terriblebank#terriblecustomerservice
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Ian
(@Ian46371418) reported
@sashayanshin @HSBC_UK Bring it to a branch..... if it hasn't been closed down in favour of telephone or online banking. Seems like a big step back in what they are trying to achieve. Crazy
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Niall Quinn
(@NiallQuinn91) reported
@HSBC_UK I've managed to get round to calling and now have to wait up to 7 days for a security code to be posted out to pass authentication as I forgot what my card limit was. Horrendous service, and I will be closing my account as soon as I am able.
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Gemma Hennessey
(@Hennessey2Gemma) reported
@HSBC_UK As a super anxious person you have set me off this morning. Trying to activate my banking app as I have a new phone and you block me because I didn’t enter the correct number once I rang up (which Is rubbish as I wrote it down) then when I rang to sort it out, I answer
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Faith Nitzsche
(@fanny_silfanny) reported
@jpmaddox17 @HSBC_UK I'm sorry to hear about your frustrating experience with HSBC UK customer support. Stay positive, it's great that you're persistent and patient enough to wait for a response. #KeepTrying #CustomerServiceStruggles
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claire kirby
(@clairek32107793) reported
Shame on @HSBC_UK they cannot resolve an issue for my 86 yr mum after spending hours on the phone with her and the bank ... We sadly will have to use the ombudsman all because they can't solve a email issue for loading google pay 😡poor show @HSBC_UK
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ConanTheLeader
(@ConanTheLeader) reported
@HSBC_UK Is HSBC able to send the mobile banking app activation code to foreign telephone numbers? I have tried speaking to a support agent multiple times and each time I am told a ticket will be made and then there’s no follow up. I urgently need to check my account details.