HSBC status: access issues and outage reports

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  TREV TREVOR (@TREV225) reported 39 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 46 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

• 
  Ben Fuller (@benjaminfuller) reported 51 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AI Enthusiast (@aici_interiors) reported 2 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

• 
  Mark (@MorganMF9867) reported 2 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  victoria clark (@vickic1984) reported 4 minutes ago

  @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 5 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  Kaey (@ThatGuyKaey) reported 6 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  Vishal Dutta (@Vishaldutta) reported 9 minutes ago

  @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

• 
  :) (@mightselldrugs) reported 10 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Teds (@Tedtalks13) reported 12 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  Elizabeth Hume (@ElizabethHume) reported 13 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

• 
  Jamie Williams (@AstroJamie_) reported 14 minutes ago

  @HSBC @HSBC_UK please can I speak to your customer service about a switch offer?