Is HSBC down in Thirsk, North Yorkshire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (61%)

2. 

   Website (16%)

3. 

   Login (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• Ben Fuller (@benjaminfuller) reported 17 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

• Ben Fuller (@benjaminfuller) reported 54 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Brett E (@essexsandb) reported 8 seconds ago

  @HSBC_UK been banking with HSBC for 2 months - quite possibly the worst customer service I have ever experienced - 46 mins on calls tonight and been hung up on both times, horrendous!

• Charly Lester (@CharlyLester) reported 53 seconds ago

  Back pulling my hair out on @HSBC_UK appalling telephone banking. It’s an actual comedy of errors. No one has a clue what they are doing. Hung up on twice. The whole call should have taken 2 minutes

• ⎊ JΛᄃK ⎊ (@Captainbeard22) reported 4 minutes ago

  @HSBC_UK cannot get onto my online banking via the app? Is it down?

• Sutanu Roy (@sutanutapol) reported 5 minutes ago

  @HSBC_UK have the worst customer service. I have spoken to 8 people (5 over call, 3 over chat) to raise a dispute against a transaction. People just kept passing the buck and finally the last person just disconnected the call. No wonder this is the sorry state of affairs. #HSBCUK

• Dan J (@DanJayUK) reported 5 minutes ago

  Want to set up new child current account. @HSBC_UK new customer number asks for existing account details then disconnects. @firstdirect doesn’t even do them. @Metro_Bank I gave up trying to persuade your automated system to let me talk to someone. You lot not want new customers?

• Cee Arn (@cee_arn) reported 7 minutes ago

  @HSBC_UK I am so upset with your service. I have moved to uae + updated my address. You keep chasing me for confirm call but I can’t get help from anyone! I have £200 phone bill from a call where someone closed the phone on me. Your staff are not helpful!!!!!

• Sasha Langford (@sashaj371) reported 8 minutes ago

  @HSBC_UK Having banked with you for over 13 years I’m so shocked at your customer service this week. 😫

• Lauren Clayton-Helm (@LaurencClayton) reported 9 minutes ago

  @HSBC_UK the standard at HSBC is slipping, clearly lots of people still working remotley making esculating complaints to management long and ridiculous and apparently very easy for customer service staff to fob you off that they have done stuff when they haven't 🤬

• Sebastian Mauer 🇪🇺 @maui@m.ix.is (@mauimauer) reported 10 minutes ago

  @HSBC_UK I noticed a hard credit search on my credit report. I have not applied for any HSBC product, I am not your customer. This looks like someone is attempting identity theft. How can I reach out to your fraud department if I am not a customer?

• Ady Walter (@AdyWalter) reported 12 minutes ago

  @HSBC_UK I've got quite a few bags of copper coins to pay in to my account. Will they be accepted at my local branch as we have no service counters anymore and everything is done by machine?