HSBC status: access issues and outage reports

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  TREV TREVOR (@TREV225) reported 4 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Ben Fuller (@benjaminfuller) reported 8 minutes ago from Easingwold, England

  Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

• 
  Ben Fuller (@benjaminfuller) reported 22 minutes ago from Easingwold, England

  I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Sweeney (@NeilSweene20948) reported 2 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  Mo (@HitchinSquare) reported 3 minutes ago

  @HSBC_UK I wasted my times before and never get any reply and you are also failed to provide any help so that clearly indicate that HSBC does not want customers to logged complaints and thats why there is no option available on the rubbish website. No wonder your are the worst bank!!

• 
  joon6553 (@joon6553) reported 5 minutes ago

  @HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 7 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help

• 
  Richard Vernalls (@rvernallsPA) reported 10 minutes ago

  @JaneRockHouse @Apple @HSBC_UK Sorry to hear this Jane, sounds awful, and soul-destroying when companies are failing to protect consumers. I’m not sure if it would have assisted, in this case, but I would advise use of the SIM PIN (“Settings” -> ”MobileData” -> “SIM PIN”) as an extra layer of security.

• 
  AisC (@abcd_ac92927009) reported 13 minutes ago

  @HSBC_UK I can’t access my business banking AT ALL. The app keeps saying “server down” and I can’t log on desktop as I needs to use the app to get a secure code! This is basic banking 101, access. It’s clear hsbc has known about this app issue for months. @TheFCA

• 
  Biju Gopinath (@BijuGopinat) reported 13 minutes ago

  @HSBC_UK trying to do a mortgage application, but your site doesn't acknowledge that people have more than one word in their surname. Is it a major thing to fix in your software?

• 
  Simon Heron (@siheron) reported 14 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Baybars Umur (@baybarsumur) reported 15 minutes ago

  @HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?

• 
  Peter Evans (@PeterEvans666) reported 17 minutes ago

  @HSBC_UK business banking app doesn’t appear to be working - keeps saying server unavailable try later?