HSBC

Is HSBC down in Thirsk, North Yorkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Thirsk, North Yorkshire, England 11/22/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

  • TREV225 TREV TREVOR (@TREV225) reported from Northallerton, England

    @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lynz_KS Lindsey Kate Seaton (@Lynz_KS) reported

    @HSBC_UK disgusting customer service, 6 weeks trying 2 open an account for my 18 year old daughter, constantly lied to and hung up on, been a customer 20 years! joke of a bank

  • fieldri1 fieldri1 (@fieldri1) reported

    @HSBC_UK Discovered yesterday that the HSBC app provides a way to find user's pin. This seems like a *massive* security issue (shouldn't that info only be hashed and salted in HSBC systems, not sitting on a phone?). If phone is compromised, so is pin! Eek!

  • hirst_alison Alison Hirst (@hirst_alison) reported

    So 7 weeks ago @HSBC_UK suspended our business account. This is having a huge detrimental effect on our ability to run our business. We have no access to any funds and all of our direct debits have been cancelled. We’ve provided everything to @HSBC_UK that they’ve asked for.

  • shitheads0n nathaniel (@shitheads0n) reported

    your ceo made 9 milly £ this year and your system cant even do proper customer service efficiently @HSBC_UK

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • bobrock1007671 Bob A Job Rock 🎸 🍷 🇺🇦 ⚽️🎬 (@bobrock1007671) reported

    Brilliant customer service from @Raisin_UK answered my call within 5 mins (30 mins for @HSBC_UK ) and query solved in less than 5 mins!! 👏

  • 12stringsolo parlet scimpernel (@12stringsolo) reported

    @HSBC_UK trying to book an appointment. Website says phone the bank on number xxxx. Phone service says go to website!! Currently waiting to discuss my "answer" with an agent. Brilliant!! If you can manage an appointment booking should I trust you with my money?

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    Is @HSBC_UK broken? Can't sign in to business account on phone or laptop

  • dijitak Dijitak (@dijitak) reported

    @HSBC_UK Waiting on your call centre line for AN HOUR trying to get in contact with your claims team and I STILL DIDN'T GET CONNECTED TO THEM. Disgraceful customer service. How can any company not be ashamed by this?

  • AlexAlecSmith1 Alex Alec-Smith (@AlexAlecSmith1) reported

    @HSBC_UK Is your online business banking working? Appears to be a problem, cannot get the log on screen