HSBC

Is HSBC down in Thirsk, North Yorkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Thirsk, North Yorkshire, England 02/28/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • TREV225 TREV TREVOR (@TREV225) reported from Northallerton, England

    @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewRodsley Andrew (@AndrewRodsley) reported

    @HSBC_UK have you tried dealing with yourself recently? It’s impossible to resolve the simplest of queries. Nobody is able to help, and the call centre put me on hold just before closing!

  • KeithMedgett Keith Medgett #FBPPR (@KeithMedgett) reported

    Ok this is the record. I moved house a couple of weeks ago. I’ve been working through changes of address. I have had a few shockers but @HSBC_UK the worst yet. Had to call as never set up online, it’s a balance transfer card. 40 mins on hold! You can’t keep saying ‘hi call volume

  • victoriacoules Vicky 'Time For A Colourful Metaphor' Coules💙 (@victoriacoules) reported

    @HSBC_UK Please read my message. This is appalling customer service. I had this problem recently, where it's like pulling teeth getting any help from this bank. Not recommended, folks, I'll be looking for another bank that has some sort of customer service!!!

  • hollyhyanez Holly H Yanez (@hollyhyanez) reported

    I believe @hollyhyanez HSBC_UK (I am sure it’s not just #hsbc) don’t really care because it’s such a pain to close your account and open a new one but not hanging on any longer, an hour and half waiting for an agent to help me give the bank business is too long #accountclosing

  • adilsultan Adil (@adilsultan) reported

    @HSBC_UK Terrible banking experience. Wasted 1 hr 30 mins to reselve a query regarding extra tuition fee charged for a UK University, but failed. Long waiting time on phone, no email on their website. Only option is chat box where one has to deal with a bot.

  • victoriacoules Vicky 'Time For A Colourful Metaphor' Coules💙 (@victoriacoules) reported

    @HSBC_UK I sent a DM right away - nothing. Again, I want to speak to a Human Being about why you randomly changed our account name and how I change it back to what it was. Please don't send a fatuous 'please DM us' response, I had this problem before so maybe I should find another bank.

  • NiamhPMx Niamh🌹she/her (@NiamhPMx) reported

    @HSBC_UK hi. I'm trying to get through on your call log which is impossible. I am not a customer with yourself. However letters are coming to my address for somebody who does not live here.

  • Emma010681 Emma in training (@Emma010681) reported

    @HSBC_UK I cannot complete a bank transfer on my mobile app, is there an issue?

  • xoGEAxo Gea 🦋🔮 (@xoGEAxo) reported

    @HSBC_UK I’ve been waiting to speak to someone for over 35 minutes, my switch failed but no one told me. So unhappy. Please can someone help?!

  • Paul06Jones paul jones (@Paul06Jones) reported

    @HSBC_UK That’s the exact reason I was trying to call daily for over a week to no avail. Over 30 years banking with HSBC the service is now an all time low. Will be considering a total change not just for savings!!!