HSBC

Is HSBC down in Thirsk, North Yorkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Thirsk, North Yorkshire, England 02/24/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.

  • benjaminfuller Ben Fuller (@benjaminfuller) reported from Easingwold, England

    Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • seanrw95 Sean Wood (@seanrw95) reported

    @HSBC_UK thanks for force logging me out of my Digital banking app and subsequently locking me out of my digital banking and secure key when entering the CORRECT DETAILS. Sort your shocking service out, I’m so close to switching Banks fed up with **** like this every 5 minutes.

  • Trevv69 Trevor Smith #FBPE 💙 #BLM 🇪🇺 💫 (He/Him) (@Trevv69) reported

    @paullewismoney @HSBC_UK I have stood in a queue in most banks for work reasons this last year, and watched staff whose sole purpose is to tell customers they can't help, other than point them to a phone or go through the hideous process of rebooting their tablet. And make themselves unemployed.

  • Heather99195844 Heather (@Heather99195844) reported

    @HSBC_UK terrible service from you this morning on an account error and your teams are unable to assist and called me a liar.

  • MissMindstrike MissMindstrike (@MissMindstrike) reported

    @HSBC_UK No, people deserve to know about your poor service. I will not cover it in the DMs. If you put a hold on an account, you dont get to charge overdraft fees AND refuse to let me pay in money to cover them

  • MattBirkett1 Matthew Birkett (@MattBirkett1) reported

    @HSBC_UK I’ve spent hours on the phone trying to resolve an issue with online banking and still no further in getting resolved!! Help!! The service from your call centres has been dreadful

  • TillyT17 TillyT (@TillyT17) reported

    @HSBC_UK appalling service.Not the poor man on the phone trying his best but If everything is done online and this then goes wrong and they then suggest you go into your local branch for support- which they shut which means over an hours journey- what are you supposed to do?

  • AngiePedley Angie Pedley 🧡 (@AngiePedley) reported

    @paullewismoney @HSBC_UK The building society staff are friendly and helpful towards a refugee support charity. Unlike the local #hsbc branch who were very unhelpful

  • seanrw95 Sean Wood (@seanrw95) reported

    @HSBC_UK It’s okay, I called up the customer service and got it sorted. Still very frustrating and no idea why it happened. Thanks anyways, have a great day.

  • MissMindstrike MissMindstrike (@MissMindstrike) reported

    Do not bank with @HSBC_UK they genuinely are ruining my life. Totally unfair to charge me overdraft interest but block me from paying into my own account

  • Blandie1 Blandie,(Sarah) (@Blandie1) reported

    @HSBC_UK absolutely disgrace hanging up on my elderly mother, who wishes to pay a bill. Calculator code reader showing failed, hence she called where an operator repeated hello & then hung up. 60+ years a customer & family business over 100 years we will be closing our accounts