HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Tayport, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Tayport, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Tayport, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Tayport, Scotland
Latest outage, problems and issue reports in Tayport and nearby locations:
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Jim Patterson (@MrJim_Patterson) reported from Dundee, Scotland@HSBC_UK The number you provided in the tweet, I spoke to a operators then they transfer me - I get cut off at that point but I did successfully get through to fraud dept once, apparently it was the wrong fraud for him then he cut me off! Top service lads
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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Simon Stockley (@si78475) reported@HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.
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Simon Heron (@siheron) reported@HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.
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Novel Idea (@ideas_novel) reported@HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC
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Nick (@iamN_I_C_K) reported@HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?
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Kaey (@ThatGuyKaey) reported@Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣
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Mark (@MorganMF9867) reported@HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.
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Olly MacNamee (@ollymacnamee) reported@HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?
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Superficialsupermum (@superficialmum) reported@HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.