Is HSBC down in Stratford-upon-Avon, Warwickshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent HSBC outage reports came from the following cities: Birmingham and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Royal Leamington Spa |
Website | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Warwick |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stage Door Johnny
(@StageDoorJohnny) reported
@mouthwaite @HSBC_UK I used to bank with HSBC and I went into a branch to sort a problem they’d caused (set up a loan without enough DD payments) and was told I would need to use the phone in the bank to call HSBC, whilst standing in HSBC… insanity! That was my final straw.
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😶
(@faisal_iil) reported
@HSBC_UK @mouthwaite The problem is clearly described. Yours and other cooperation cost cutting measures of replacing humans on the other end have had a massive impact on customer service. We don’t want to be speaking with automated robots. We want to speak with humans.
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Helen W
(@watsonhelen100) reported
@mouthwaite @HSBC_UK I think all the big banks are pretty much the same these days. No customer service 😕
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Chris Greening
(@greening_chris) reported
@mouthwaite @HSBC_UK Go to @santanderuk, been with them for far too long than I can remember, no issues at all in that time.
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Caroline - ShelfLove
(@2ShelfLove) reported
@mouthwaite @HSBC_UK To be fair my work bank with Metro and they not only answer the phone quickly without loads of menu options they actually help. The website isnt flashy but I do rate their customer service.
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Helen Dolan
(@HJD2802) reported
@mouthwaite @HSBC_UK My company has many accounts with them and it's like banging my head against a brick wall. No interest in resolving issues, business banking is appalling.
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Carol Bassett
(@Carol_Scot11) reported
@mouthwaite @HSBC_UK I’ve recently experienced HSBCs non-existent customer service. Hours spent being transferred from one department to the other trying to sort out a problem. Currently organising to bank elsewhere.
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Miss Mills
(@LouisaFMills) reported
@HSBC_UK @garethlewis1959 You need to step up @HSBC_UK the chain of mgs is not good. I've been banking with you for 20 yrs & in fairness you don't do anything for loyal customers. The service has changed a lot on reflection over the yrs...you don't actually offer a service, just a storage unit really...
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Matt Woodhouse
(@MattWoodhouse2) reported
@mouthwaite @HSBC_UK Been with them for a Looong time. If I need help I call the number, enter my security info & pretty soon I’m speaking to someone. Always found them really helpful. Got an “Advance” account so wondering if it’s based upon your account type?
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John Sheldon
(@JohnSheldon69) reported
@mouthwaite @HSBC_UK Been with HSBC and formally Midland Bank for 50 years and never any problems here.