HSBC

Is HSBC down in Stevenage, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stevenage, Hertfordshire, England 01/09/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • will432455 Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Francis95318476 Francis Williams (@Francis95318476) reported

    @HSBC_UK On-line banking also appears to be down - when will there be an update?

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK @stevenanderson_ Can we get compensation as we cannot access our money?! I should think so

  • FinnleyDurston Finnley Durston (@FinnleyDurston) reported

    @HeardCustomer @HSBC_UK @HeardCustomer it is not poor customer service, you are just being stupid. The team dont want the call centre busy with people calling saying the ap isn't working. I know companies that don't even respond to there customers on twitter, HSBC's staff are working hard to fix it.

  • queerbrownsober queerbrownandsober (@queerbrownsober) reported

    @HSBC_UK Yes mine is being declined. If this is a known issue then why don’t any of your staff know how to help? I’ve tried calling messaging and they got me to contact the retailer who say there’s no issue their side. Help

  • SnowboardsShe SheWhoSnowboards (@SnowboardsShe) reported

    @HSBC_UK is banking app down this morning? I've tried a few times but cannot get on

  • iamkarthik007 Karthik (@iamkarthik007) reported

    @HSBC_UK @HSBC_UK Still I am facing issues. Can I know the reason pls??

  • svirchande Sinu virchand (@svirchande) reported

    @HSBC_UK App and Browser login not working unable to use HSBC banking system.

  • SarahNorthWrit1 SarahNorthWriter (@SarahNorthWrit1) reported

    @HSBC_UK any problems with the app today? I just tried to log on, it asked me to enter a new 6 digit digital pin, then said service unavailable.

  • ColinBr89750085 Colin Brown (@ColinBr89750085) reported

    @HSBC_UK Both mobile banking and online banking not available. App says try again later and log in not working on the website.

  • hugh_wils Hugh (@hugh_wils) reported

    @HaiderAlRekabi @HSBC_UK Same here, been trying several hours this morning and still down now