HSBC

Is HSBC down in Stevenage, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stevenage, Hertfordshire, England 03/12/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (22%)

    Login (22%)

  3. Website (11%)

    Website (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FUNEXSVFX1 F U N E X S V F X (@FUNEXSVFX1) reported

    @HSBC_UK So being a premier customer with 100k in the bank gets you through to non English speaking people who are badly trained and when eventually you do get through to somone in the UK they tell you to call back becuase "THEY" are having issues ! 1hr on the phone, got nowhere!

  • anishmohammed Anish Mohammed (@anishmohammed) reported

    @HSBC_UK customer support is outstanding in the wrong direction ….

  • phil_payne7 phil payne (@phil_payne7) reported

    @HSBC_UK 15 mins on hold then cut off. Useless customer service on the phone.

  • Andy_Wheatley Andy Wheatley (@Andy_Wheatley) reported

    @AndrewCarrier @MastercardUK @HSBC_UK I’ve often wondered about whoever thought putting ‘OK’ under ‘Error’ was good for user experience and blood pressure.

  • bat1150gs Adam West (@bat1150gs) reported

    @leocarr78 @HSBC_UK I haven’t installed as the time hsbc we’re really slow, I want to install to be able to help sort any bugs before main launch, point is that all other banks have added iOS-16 to there apps and hsbc is being really poor on support, it also means there is more chance of hsbc-

  • RenaudGuerin Renaud Guérin (@RenaudGuerin) reported

    @HSBC_UK "Since we can't yet officially support our app on iOS 16, let us deliberately break it, just in case it does work like most other apps out there" This is a daft, incredibly user-hostile stance that no other banking app I use has taken. Please reconsider.

  • FanningPat Pat Fanning (@FanningPat) reported

    @HSBC_UK Why is my mobile banking app saying Service Unavailable again? Your Chat keeps cutting me off. I've reinstalled the app and it's happening again.

  • RenaudGuerin Renaud Guérin (@RenaudGuerin) reported

    @HSBC_UK If this is correct, it follows of course that you lied when you said your developers are "working hard to try and find a fix", because the fix is not technical : it is to simply reverse this wrong headed decision. The worst is that you apparently did the same thing last year !

  • iMad_Abo_Laith iMad (@iMad_Abo_Laith) reported

    @HSBC_UK I didn’t receive a replacement for my expired cards. I’m based abroad. Called and waited on the line for 15 minutes and no ones answered. Chat service is only automated and doesn’t answer my query. There is no way to email or order cards online. What a mess!

  • CodebreakerLDN Codebreaker // Fathom Audio (@CodebreakerLDN) reported

    @HSBC_UK Personal. Horrendous experience all morning, bouncing around customer service. No one knows what they are doing. Unbearable. I will be leaving HSBC