Is HSBC down in Shrewsbury, Shropshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (16%)
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Login (14%)
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Transactions (12%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Emma, Queen of The Funniness
(@EmmisStories) reported
from
Shrewsbury, England
@HSBC_UK Fuming. Trying to help my elderly father with his banking this morning, with the estate of dead mother (which you've messed up for 8 months), and you've locked us out of the mobile and online accounts for errors you created. We're close to moving our accounts immediately
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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David
(@belanxg) reported
@vatsal5484 @HSBC_UK So sorry about that,I have had similar issues like that before,but cr4ckware on Instagram helped me out,he’s a genius
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ronhillsalter
(@ronhillsalter) reported
@HSBC_UK Holding on the phone still - when are you going to start treating your customers to a bit of service. Time and time again we have to wait and wait and wait. Been like this for at least three years. When will you sort it?
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Shefali
(@shefaliTIG) reported
@HSBC_UK So after wasting good couple of hours on Monday and another one hour today, I am having to write this to make a formal complaint about not being able to handle my complaint. Terrible service!
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Mayank Shinde
(@mayankcshinde) reported
@HSBC_UK Applied online but didn't get "customer reference number" in order to process with documentation. Hence, couldn't process online request. Kindly assist as I am stuck.
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Patty Harper
(@pattyharper67) reported
@HSBC_UK terrible customer service . Card got lost in post . Tried to call HSBC twice for 2 hours and nobody picked up . Eventually got hold of someone on online chat . Was told I have to go to branch to pick up new cardwent to the branch twice this week and it’s closed all week
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Rob Dyson
(@dysontour) reported
@RevRichardColes Because @HSBC_UK and others are shutting branches these ten dinosaurs will become a hundred at an open one soon. I raised the issue with @Moneybox yesterday. Because you can't log in you can't get online help and to call, well! Customer service at its best.
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Ruth Tacey
(@Ruthtacey) reported
@HSBC_UK I have not been able to access the app for several days, since updating to IOS 15. The app immediately closes. I can’t access my account online and it asks for verification via the app. Please advise how I can access my account, many thanks
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Sam Douthwaite
(@Sam_Douthwaite) reported
@HSBC_UK FYI, it's impossible to do a mortgage switch rate on an iPad because the "Chat" button blocks the "Continue" button, and there's no way to dismiss the chat. Which doesn't work anyway.
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B Bay
(@BBay111) reported
@HSBC_UK how long does it take to do a balance transfer? Submitted last week, still not done. Honestly been the worst service from start to finish of opening the account to now