Is HSBC down in Shrewsbury, Shropshire, England?
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The latest reports from users having issues in Shrewsbury come from postal codes SY1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (69%)
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Website (14%)
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Login (9%)
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Transactions (6%)
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Transfer (1%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent HSBC outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Transactions | |
| Shrewsbury |
Mobile App | |
| Shrewsbury |
Website | |
| Shrewsbury |
Website | |
| Shrewsbury |
Mobile App | |
| Shrewsbury |
Website |
Community Discussion
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HSBC Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Emma, Queen of The Funniness
(@EmmisStories) reported
from
Shrewsbury, England
@HSBC_UK Fuming. Trying to help my elderly father with his banking this morning, with the estate of dead mother (which you've messed up for 8 months), and you've locked us out of the mobile and online accounts for errors you created. We're close to moving our accounts immediately
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Simmonds
(@IanSimmonds18) reported
@HSBC_UK your customer service is non existent. Even your branch staff are having issues resolving my issues.
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Zaid Patel
(@ZaidPatel90) reported
Now I have to sit. And wait. To be seen. I have to wait for a business advisor to unblock my account 'I thought you don't have a business team in this branch' 'Oh we do ha ha ha' Utter BS service from @HSBC_UK Luckily #BFHC🍒 from @CostaCoffee is keeping me 'calm'
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Rahul Verma
(@_storywallah) reported
Hi @HSBC_UK my hsbc app has been suspended since Friday. I have called as requested (X4). I've not been able to get through to anyone who can activate my account + been on hold for over an hour. This is really poor service. Please advise, I urgently need access to my account.
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Cath
(@BigBlueSkyLive) reported
@HSBC_UK No, sorry Ryan @HSBC_UK if you’d like to discuss this further then keep it public so we can all see what you have to say about limiting access to banking in the rural areas @duncancbaker perhaps you could comment?
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Clare botterman
(@clarebotterman) reported
@HSBC_UK so I got a request to msg direct which I did setting out the issue and have heard nothing! Would somebody be just send me the complaints procedure as clearly albeit a basic piece of admin no one is interested or able to deal with it. Thanks
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Helen Kavanagh
(@helenckavanagh) reported
@HSBC_UK I need to talk to a human customer services - phone has been stolen and on the web I am forced to log in to the app if i want to talk to a human. can you assist?
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Sarah Wallace
(@wa37772360) reported
@HSBC_UK Opened my account a few weeks ago, tried using my card for the first time tonight. Card declined. How do I fix this? I’m really really not at all impressed with HSBC so far.
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Martin Warne 🌹
(@mwarne) reported
@ZaidPatel90 @HSBC_UK 💯 this. I was on hold to telephone banking yesterday for almost 40 minutes before I spoke to someone. I couldn’t do it online because the service I needed was ‘unavailable’. Shockingly bad.
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G1NGJ
(@kgingerjones) reported
@HSBC_UK You can't I've tried your platform serves only to pass on an issue with no one in @HSBC chat authorised to do anything basically you're a "bank triage" system that delegates.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect