HSBC

Is HSBC down in Shepherdswell, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Shepherdswell, Kent, England 03/18/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (25%)

    Login (25%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Shepherdswell, Kent, England

The most recent HSBC outage reports came from the following cities: Folkestone.

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City Problem Type Report Time
United KingdomFolkestone Login
United KingdomFolkestone Mobile App
United KingdomRamsgate Mobile App
United KingdomRamsgate Mobile App
United KingdomRamsgate Login
United KingdomDover Mobile App

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJDrew1 MrJDrew (@MrJDrew1) reported

    Someone needs to contact me as a matter of urgency. 2 days of zero human interaction: your lines are down and I can’t use the app due to an apparent fault. Without doubt the worst customer service I have ever seen @HSBC_UK @HSBC #hsbc #poorcustomerservice

  • Faye_cheers Faye (@Faye_cheers) reported

    @maverick99sback @HSBC_UK wow that's awful. so long, how infuriating

  • NickF_1 Nick Francis (@NickF_1) reported

    Mildly frustrating day with @HSBC_UK today. I need to transfer over the online limit - this has to be done in branch, but more branches are being closed so cannot achieve payment today & have to drive 40 mins tomorrow to do this. Good job I have a car & no mobility issues.

  • AgentBigDave Chris Wiles (@AgentBigDave) reported

    Wow @HSBC_UK what a struggle to make some really basic enquiries…. Online banking, chat and telephone service appalling.

  • JoePro7000 Joe Pro (@JoePro7000) reported

    @HSBC_UK HSBC the worst bank I've ever dealt with. Hideous customer service. Everyone should avoid like the plague.

  • dtibbles David Tibbles (@dtibbles) reported

    @HSBC_UK your tel number isnt working. 03456019603

  • HertsCpsa HertsCPSA (@HertsCpsa) reported

    @HSBC_UK your number isn’t working. 03457 404 404

  • AlexLevackSM Alex Levack (@AlexLevackSM) reported

    @HSBC_UK business/commercial are quite possibly the most inept bank. Impossible to speak to anyone who knows what they are doing and still charge you for the privilege. I want to speak to someone in the UK let alone get a face to face meeting but no that is impossible!!! 😤

  • MrsYarwood2014 Kerry Yarwood (@MrsYarwood2014) reported

    Seriously thinking about leaving @HSBC_UK after 27 years of banking I’m fed up of being given the run around with false promises and terrible customer service!

  • MarieWi84533858 Marie Winter (@MarieWi84533858) reported

    @HSBC_UK Was told I had to do a 60 mile round trip to collect new card & pin I said adios & went to Lloyds which is still I my town. Sheer lunacy closing down the banks