Is HSBC down in Saint Ives, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Daithi
(@dysolve) reported
@JimBrowning11 @Visa @HSBC_UK I get this very often, I help elderly people who have been scammed and don't understand it, banks will not speak to me about it, I don't want details, I just want the bank to do something about it. Recently, I found a account used to launder money and the bank was not interested
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Allan
(@Alzinho85) reported
@HSBC_UK 3 afternoons in a row I have logged on and it gives the same message of can't connect to servers. Is there an issue with your app?
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Fiona
(@FiFiTrixbel) reported
Oh dear god, 2 and half hours on chat with @HSBC_UK still not got the answers I need. Only general stuff that advisors SHOULD have access to if they really wanted to help.
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Owais Butt
(@o_butt) reported
@HSBC_UK can someone useful please help me get passed the wall of robotic staff you have in your call centres who are unable to apply any logic to my request?!?? They’re not even able to raise a complaint for me! @financialombuds ??
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James Dunk
(@JamesBobbbbb) reported
@HSBC_UK @YaTrainer Did you get your card OK I have the same problem also was accepted on the last page but didn't get a confirmation email or text?
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Peter Stephenson
(@PeterSt31271362) reported
@HSBC_UK Yes - I suggested this to the call operator I spoke with. I’ve been actively using the account with no issues and then this has happened with no prior warning and I cannot now honor bill payments. 5 days to resolve is quite frankly unacceptable. The information has been updated.
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Megatron
(@suivatco) reported
@HSBC_UK what's up with not being able to setup a monthly payment to my landlord? i got a message that says " Error Sorry, the payee details are incorrect. Please check the details and try again. Ref H2U". used to be fine
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malique
(@1EA1kXEg3KiRS7x) reported
@JimBrowning11 @Visa @HSBC_UK Mr browning , the problem with hsbc ppl is been outsource out to different location, and been trained that like robot , no matter how much your concern or trying to help, they just follow script only
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Raj Bhagwati
(@03RB) reported
Absolutely shocking service from @HSBC_UK. I am trying to move my ISA account to another supplier & u have blocked it saying I have insufficient funds (which is not the case). Been on the call for nearly an hour and the so called specialist team can't give me a reason.
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tardis6415
(@tardis56) reported
@JimBrowning11 @Visa @HSBC_UK FFS HSBC, use some gumption when someone is trying to help. Utter idiots😡