Is HSBC down in Cambridgeshire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Mobile App | |
| Cambridge |
Website | |
| Soham |
Mobile App | |
| Ely |
Mobile App | |
| Huntingdon |
Mobile App | |
| Cambridge |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
-
Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
-
Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Claire
(@cwmbrum) reported
@HSBC_UK How about abolishing clawback for your pensioners to help them? @MidlandClawbac1
-
▪️Neil H▪️
(@neilhamshaw) reported
@HSBC_UK No I haven’t and I wouldn’t. They never help when you need them. It’s just a shame we still rely on banks.
-
SD
(@sd1874_) reported
@HSBC_UK How about scrapping overdraft fees which inherently punish the poorest? Oh. Not that kind of help? Got it.
-
Sarah Henderson
(@SarahHe39309165) reported
@HSBC_UK My bank can't d anything for me, it's down 2 me 2 budget my money even more, 2 cut back on everything 2 make huge scarfices pay bills first & what's left has 2 last till next pay day & not spend beyond my means, not waste money on things I don't need & it's tough but can b done
-
Joshua Mansfield
(@JoshuaM51640062) reported
@NatWestBusiness what on earth is going on over there? Payments leaving my account but not arriving with payees. Employees left without wages. Phone support hanging up on me after an hour on hold. @HSBC_UK I’m on my way over.
-
Laura Penkert
(@LauraPenkert) reported
Currently on hold with @HSBC_UK for 45 minutes and counting. I did get through to someone only to be told they can't help and then was transfered somewhere else. Now on hold again with no end in sight. Not good enough when money has been transfered out of my account with notice
-
Andy Furlong
(@SpiritofJD) reported
@HSBC_UK Why would I ask a bank to help? They started this crisis in the first place. It would be like asking King Herod to look after the children! Stick with building societies, mutuals and co-ops
-
Northern Thug
(@NorthernThug) reported
@HSBC_UK I am with HSBCs internet arm, First Direct, due to my wife's insistence. When we have asked for help from them it's been rejected every time. Now I'm in a stable secure job, they continually send spam emails advertising loans.
-
Sean Morgan
(@SeanMorgan9667) reported
@HSBC_UK There should have been a "Yes, you made it worse. **** You!" option.
-
Jack Long
(@JackLong_) reported
@HSBC_UK I have been on hold for 40mins now. What the hell is going on? All I need to do is move money between a credit and flex saver account and its not possible in the app or via live chat. Absolutely crap service. NEVER BANK WITH THEM