Is HSBC down in Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (15%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Student Support System
(@StudentSSSUK04) reported
@HSBC_UK I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!
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Student Support System
(@StudentSSSUK04) reported
@HSBC_UK I’m having huge difficulty in living my everyday livelihood and also I have a family to look after. As I am unable to access the fund, I am completely helpless and depressed. So I would request you if you can please unfreeze my account ASAP it would be of great assist.
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all the different spidermans
(@whyvanthedaft) reported
@HSBC_UK This is just a complaint about your terrible on-hold music snippet (it's not even long enough to be called a clip). It's driving me psychotic.
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turks
(@jturks7) reported
@HSBC_UK Went into Portadown branch and issue resolved by the lovely Lauren, first class; you should pass feedback on. Calling customer services would put years on ya
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🅹🅾🅷🅽 🅻🅾🆅🅴🅻🅻 🏴☘
(@G3JKL) reported
@HSBC_UK Can't access my account on the App, says there is no mobile internet connection. Have tried turning off wifi and updating Webview and Google Chrome...
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Student Support System
(@StudentSSSUK04) reported
@HSBC_UK Manager Mrs. Sonia Shah as well but still I am having trouble to access my bank account. On 8th May 2021, I was asked to leave the Borehamwood Branch by Mrs. Sonia Shah & Mrs. Malini Moodley without any resolution. Since this is my only bank account in the UK,
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Tom Broadbent
(@Broadbentius) reported
Loyal customer of @HSBC_UK for 25 years. Ends today. Have been given the most awful run around by my bank, extremely disappointed and frustrated. It’s given me a headache tbh
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Student Support System
(@StudentSSSUK04) reported
@HSBC_UK I Jayati Bhadra, would like to express my difficulty due to my HSBC Account which was been temporarily freeze on 29th May 2021, since then I have been following up with the review team and the customer care numerous times and visited the Borehamwood Branch
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Richard Wiggs
(@RichardWiggs4) reported
@HSBC_UK my niece is in Mexico and has lost her bank card. Your customer support very unhelpful
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Yvonne 💙
(@ycdillon) reported
@mouthwaite @HSBC_UK I had an issue with the app when I changed my phone and the staff at my local @HSBC_UK were fab too.