HSBC

Is HSBC down in Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Cambridgeshire, England 04/01/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BRAD2THEMOON Brad The Cryptonian 🚀🌝 (@BRAD2THEMOON) reported

    @TheFCA is the above in line with customer rights? ALL of my funds have been on hold for 3 weeks and @HSBC_UK would surely have received communication from @StarlingBank that they have rejected their customers claim for a charge back.

  • rkfrancis267 Rebecca Francis (@rkfrancis267) reported

    @HSBC_UK I can’t get into my online bank via the app or website 💔

  • DrewMartinVM Drew Martin (@DrewMartinVM) reported

    Not a great start to my new account with @HSBC_UK Mixed messages about setting up online/app banking. Customer services now inform me they can't help and I have to wait for it to arrive in the post 7-10 working days (currently on day 7!)

  • Muckingfoggy Didn't You Used To Be Ralph Smith? (@Muckingfoggy) reported

    I can't stand financial institutions but on Saturday I lost my wallet😭. I reported it immediately. My bank cards were replaced today within 1 working day. That's the kind of service i like. Thank you @HSBC_UK I can't see @DVLAgovuk doing the same with my driving licence!

  • Elisabe88083190 Elisabeth Parry (@Elisabe88083190) reported

    @HSBC_UK For the past week my Hsbc app has not worked. Just crashes on the first screen. IOS 12.5.4. App v2.3.9. Help please

  • trevorhindson trevor hindson (@trevorhindson) reported

    @HSBC_UK have received new secure card key and already have activation code...logging in takes me to normal page asking for secure question and pin ..web site not taking me to activation page for new key need help

  • welsh_cottage The cottage in Wales (@welsh_cottage) reported

    @HSBC_UK I want to open a mymoney account for my children. I am not a hsbc customer. I understand I need to provide proof of address and id for myself. I can provide proof of id for the children. Do they also need to provide proof of address if so what ???

  • michael17116 micky (@michael17116) reported

    @martynhardacre @HSBC_UK Yes its happening to me using 14.7.1 version. Perhaps they want people to transfer to Other banks as they never ever seem to resolve issues in a timely manner

  • fairwarning1977 🎸EVH🎸🇹🇭 (@fairwarning1977) reported

    @HSBC_UK I am so upset 😡😡😡 WY I can't log in on the PC as I can on my phone APP

  • PetersNicole Nicole Barnes (@PetersNicole) reported

    @HSBC_UK is the app down?